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Anmeldelser af Holiday Inn Express Philadelphia NE - Bensalem, an IHG Hotel

2.5 out of 5
Holiday Inn Express Philadelphia NE - Bensalem, an IHG Hotel
1329 Bristol Pike, Bensalem, PA

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 454 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 336 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 107 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 56 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 51 af i alt 1004 anmeldelser" "

8,4/10

Rengøring

8,8/10

Service og personale

7,8/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Martin, Skødstrup

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel, rent og lækkert.
Super fint hotel, ikke så velegnet hvis du rejser med offentlig transport, der er ca. 800 meter til togstop, der er dog kun fortov at gå på 1/3 del af vejen. Men ellers 30 min med tog så er du downtown PA. Det er dog ikke hotels skyld, vi kunne blot have lejet en bil. Sødt personale og rent og lækkert, morgenmad er rigtig lækkert og super service fra morgensmads personalet.
Svar fra Front Office Manager den 2. jan. 2016
Tak fordi du tog dig tid til at gennemgå vores hotel. Jeg er glad for at høre, at du nyder dit ophold, men er ked af at du har fundet ved hjælp af offentlig transport vanskelig. Da vi er meget tæt på byen, vi er altid glade for at planlægge en taxa til dig. Jeg håber at du vil besøge os igen på din næste tur til området, så vi kan have en anden mulighed for at hjælpe med at gøre din rejse en mindeværdig!

10/10 Fremragende

Raul

Excelente
Overnattede 1 nat i maj 2024

4/10 Dårligt

Hammad

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was not cleaned properly
Overnattede 2 nætter i maj 2024

8/10 Udmærket

michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very pleased. I’ll be back.
Overnattede 2 nætter i maj 2024
Svar fra Iterra den 22. maj 2024
Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express.

2/10 Forfærdeligt

Nha

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room wasn't cleaned properly. It felt old.
Overnattede 1 nat i maj 2024
Svar fra Tonya den 17. maj 2024
I am sorry to hear that we did not meet your expectations. I will have someone take a look at that room to see where we can improve. Thank you for your feedback.

10/10 Fremragende

MICHAEL J

Synes godt om: Rengøring
Overnattede 2 nætter i maj 2024
Svar fra Tonya den 17. maj 2024
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are so happy to hear you enjoyed your stay and we look forward to seeing you again next time you are in the area.

8/10 Udmærket

Kerry

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great breakfast, friendly staff.
Overnattede 2 nætter i maj 2024
Svar fra Iterra den 9. maj 2024
Thank you for taking the time to review our property! We are excited to hear we took we took care of all your travel needs. We appreciate your feedback. We hope to see you back in the future! Thank you for choosing the holiday inn Express Bensalem.

2/10 Forfærdeligt

Larry

Overnattede 2 nætter i maj 2024
Svar fra Iterra den 9. maj 2024
Thank you so much for letting us know about your experience with us. We are deeply saddened to hear that we did not meet your expectations. This information will be brought to our employee meeting as a learning tool. We hope that in the future you give us another chance to shine!

10/10 Fremragende

Brenda

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is an older hotel that has been upgraded and kept very clean. The staff was friendly and helpful.
Overnattede 1 nat i april 2024
Svar fra Tonya den 28. apr. 2024
Thank you for taking the time to review your stay with us. We are happy you enjoyed your stay and we look forward to having you back!

10/10 Fremragende

Kerry

Forretningsrejsende, Rejste i en gruppe
Clean room and Dunkin next door!
Overnattede 2 nætter i april 2024
Svar fra Iterra den 28. apr. 2024
Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express

2/10 Forfærdeligt

Philippe

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hôtel à éviter absolument. Cet hôtel ne ressemble en rien à un Holiday Inn Express. Les chambres sont très sales, très petites. Les tapis sont tachés, les meubles et murs sont abîmés, la salle de bain est minuscule. De plus une partie de l’hôtel sert de résidence pour des étudiants de l’université Holy Family University. Cet hôtel ressemble beaucoup plus à un Motel douteux qu’un Holiday Inn Express. Vous êtes mieux de coucher dans votre auto que dormir dans cet « hôtel ».
Overnattede 2 nætter i april 2024
Svar fra Tonya den 15. apr. 2024
Thank you for your feedback. It looks like we fell short on your expectations. We hope you will give us another chance in the future.

10/10 Fremragende

Cesar

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy buena
Overnattede 2 nætter i april 2024
Svar fra Tonya den 15. apr. 2024
Thank you for taking the time to review your stay with us here at the Holiday Inn Express. We appreciate your feedback and look forward to having you stay with us again next time you are in the area.

10/10 Fremragende

Katherine, Safety Harbor

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have stayed at this location many many times. It’s our favorite when we travel to Pa. We like the convenience and the surrounding places to go. Your front desk staff are very helpful and professional. I would like to mention Iterra, she is always pleasant and helpful. As a returning customer I love walking in and seeing her big smile. She checks on us daily to see if there was anything we needed. Prior to 6 yrs ago we stayed at the Hampton Inn on street road. We now stay at your location. It feels like home away from home. Love having coffee whenever we like, the breakfast is better than most Thank you for a great stay we will be back in 4 months.
Overnattede 4 nætter i april 2024
Svar fra Tonya den 15. apr. 2024
Thank you for your feedback. Iterra is a valued employee here!! We appreciate your business and look forward to having you stay with us again next time you are in the area.

8/10 Udmærket

Paul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was fine
Overnattede 1 nat i april 2024
Svar fra Iterra den 11. apr. 2024
Thank you for taking the time to review the Holiday Inn Express Bensalem. Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express

10/10 Fremragende

John-Eric

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My family stayed 3 nights for WrestleMania weekend. The property was everything we hoped for. Clean, quiet and next to a bunch of amenities (supermarket, Dunkin Donuts, Walmart, Wawa, etc) and was a simple ride into the city where the events took place. The staff was very friendly and the breakfast was plentiful and delicious (they had things like a pancake maker, cheese or veggie omelets, sausage gravy and biscuits, etc). I would stay there again next time I need to go to the Philly area.
Overnattede 3 nætter i april 2024
Svar fra Tonya den 9. apr. 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and that you got to experience Wrestlemania while visiting our city. We look forward to seeing you again next time you come to Philadelphia.

8/10 Udmærket

Jewel

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Tonya den 2. apr. 2024
Thank you for taking the time to review your stay with us here at Holiday Inn Express NE Bensalem. We are so happy you enjoyed your stay and we look forward to having you back next time you are in the area!

10/10 Fremragende

Tareq

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay in.
Overnattede 1 nat i marts 2024
Svar fra Tonya den 25. mar. 2024
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are happy to hear that you enjoyed your stay and we look forward to seeing you again next time you are in the area.

8/10 Udmærket

Juanita

Overnattede 2 nætter i marts 2024
Svar fra Iterra den 20. maj 2024
Thank you for taking the time to review the Holiday Inn Express Bensalem. Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express.

10/10 Fremragende

Rosy

Overnattede 1 nat i marts 2024
Svar fra Tonya den 9. apr. 2024
Thank you for taking the time to rate your stay with us!

10/10 Fremragende

Luis Fernando

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
GooD
Overnattede 1 nat i marts 2024
Svar fra Tonya den 18. mar. 2024
Thank you for taking the time to review your stay with us. We look forward to seeing you again next time you are in the area.

10/10 Fremragende

Edward

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Tonya den 8. mar. 2024
Thank you for taking the time to rate your stay with us! We look forward to seeing you again next time you are in the area.

8/10 Udmærket

Edwin

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Tonya den 12. feb. 2024
Thank you for taking the time to rate your stay with us. We look forward to seeing you again next time you are in the area.

2/10 Forfærdeligt

John

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
If anyone enjoys staying in hotel with fee bead bugs, then this is perfect choice. But for me it was a nightmare, got bitten by them, then shook some of them off to the sink. Disgusting, and very unprofessional. Had to work all day, with equipment troubleshooting after all. This place isn’t for me ever again. John
Overnattede 1 nat i februar 2024
Svar fra Tonya den 12. feb. 2024
Thank you for bringing this to our attention. I was not notified of any issues with your room. I would like to invite you to reach out to me directly so I can address any issues promptly.

8/10 Udmærket

Jason

Overnattede 1 nat i februar 2024
Svar fra Tonya den 12. feb. 2024
Thank you for taking the time to rate your stay with us here at the Holiday Inn Express NE Bensalem. We are happy to hear that you enjoyed your stay!

4/10 Dårligt

Megan

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We were told we could have two sets of connecting rooms close to each other - and then when we got there, we were told that “doesnt exist”. One of the rooms was quite dirty/dingy and reeked of cigarette smoke even though it was a “non-smoking room”
Overnattede 1 nat i januar 2024
Svar fra Tonya den 1. feb. 2024
Thank you for your review. When you called we explained that we only have 2 sets of connecting rooms and that they are on different floors. That is why we gave you the 1 set of connecting rooms and then the 2 additional rooms right next to it. I apologize if this was an inconvenience as we were only trying to honor your request. We hope you will give us another chance in the future.

10/10 Fremragende

Jose

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra Tonya den 1. feb. 2024
Thank you for taking the time to rate your stay with us here at the Holiday Inn Express NE Bensalem. We are happy you enjoyed your stay and we look forward to having you back!

10/10 Fremragende

Margaret

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was fine
Overnattede 1 nat i januar 2024
Svar fra Tonya den 30. jan. 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again!

10/10 Fremragende

Shakir

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent - spacious room & good breakfast
Excellent hotel. Worth the price. Good breakfast. Spacious room with separate bedroom and living / working area.
Overnattede 2 nætter i januar 2024
Svar fra Tonya den 30. jan. 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay. I see you got to take advantage of one of our queen mini suites. They are great with the extra room. We look forward to seeing you again!

8/10 Udmærket

Priya

Overnattede 1 nat i januar 2024
Svar fra Tonya den 20. jan. 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again next time you are in the area.

8/10 Udmærket

Jamee

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Tonya den 20. jan. 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again!

10/10 Fremragende

Joseph A

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bathtub/shower did not contain a shower curtain. Otherwise, everything was great.
Overnattede 2 nætter i december 2023
Svar fra Tonya den 20. jan. 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay. We do not put curtains around our jacuzzi tubs. We look forward to seeing you again next time you are in the area.

10/10 Fremragende

Jose

Forretningsrejsende, Rejste i en gruppe
I loved this place
Overnattede 2 nætter i december 2023
Svar fra Tonya den 20. jan. 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again next time you are in the area.

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Tonya den 2. jan. 2024
Thank you for taking the time to rate your stay with us. We hope you enjoyed your stay and we look forward to having you stay with us again next time you are in the area.

10/10 Fremragende

Sekeia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Tonya den 31. dec. 2023
Thank you for your rating. We appreciate your business and look forward to having you stay with us again next time you are in the area.

4/10 Dårligt

Am

Synes godt om: Rengøring
Very clean
Overnattede 1 nat i december 2023
Svar fra Tonya den 31. dec. 2023
Thank you for your feedback. It seems like you were not satisfied with your experience. I feel like we did not meet your expectations. We hope you will give us another chance next time you are in the area.

8/10 Udmærket

MARILYN A

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
My room had a couch, which was great, but there is poor lighting in that area. It makes it difficult to read while sitting on the couch.
Overnattede 4 nætter i december 2023
Svar fra Tonya den 31. dec. 2023
Thank you for telling us about your experience here at the Holiday Inn Express NE Bensalem. We appreciate your feedback and look forward to having you back next time you are in the area.

10/10 Fremragende

Evelyn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i november 2023
Svar fra Tonya den 28. dec. 2023
Thank you for taking the time to rate your stay with us. We are happy to hear that you enjoyed your stay. We look forward to seeing you again next time you are in the area.

6/10 Okay

Christopher

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
needs a facelift and rugs were dated and dirty. also room smelled like cigarette smoke.
Overnattede 3 nætter i december 2023
Svar fra Tonya den 12. dec. 2023
Thank you for taking the time to review your stay with us. We appreciate your feedback. We hope you will give us another chance next time you are in the area.

10/10 Fremragende

Johnnie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasant
Overnattede 1 nat i december 2023
Svar fra Tonya den 5. dec. 2023
Thank you for taking the time to review your stay with us. We appreciate your feedback and are happy to hear you enjoyed your stay. We look forward to having you back next time you are in the area.

8/10 Udmærket

Eric

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient off of the interstate. Good breakfast. The only concern is that the air in the room was uncomfortably dry.
Overnattede 1 nat i december 2023
Svar fra Tonya den 5. dec. 2023
Thank you for taking the time to review your stay with us. We appreciate your feedback. Thank you for bringing the air to our attention. I will have someone check that unit. We look forward to having you back next time you are in the area.

10/10 Fremragende

cid

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Just what I needed.
Overnattede 1 nat i november 2023
Svar fra Tonya den 5. dec. 2023
Thank you for taking the time to review your stay with us. We are happy to hear you enjoyed your stay. We look forward to having you back next time you are in the area.

8/10 Udmærket

Dianne, Amherst

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
There was loud music on the outside of the lobby that we could hear in our room until really late, definitely after 1 am.
Overnattede 1 nat i november 2023
Svar fra Tonya den 13. nov. 2023
Thank you for bringing this to my attention. We apologize for the wedding party being loud. We did ask several times for them to lower their music volume.

10/10 Fremragende

Jonathan

Overnattede 1 nat i november 2023
Svar fra Tonya den 11. nov. 2023
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are so happy you enjoyed your stay and we look forward to having you back next time you are in the area.

10/10 Fremragende

Granit

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean nice staff
Overnattede 1 nat i oktober 2023
Svar fra Tonya den 7. nov. 2023
Thank you for taking the time to review your stay with us. We are happy you enjoyed your stay and we look forward to seeing you again next time you are in the area!

8/10 Udmærket

Rose

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Tonya den 7. nov. 2023
Thank you for taking the time to rate your stay with us. We are happy you enjoyed your stay, and we look forward to seeing you again.

10/10 Fremragende

Richard

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Tonya den 31. okt. 2023
Thank you for taking the time to rate you stay with us. We are happy you enjoyed your stay and we look forward to having you back with us next time you are in the area.

8/10 Udmærket

Lyndon

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023
Svar fra Tonya den 31. okt. 2023
Thank you for taking the time to rate your experience with us. We appreciate the rating and look forward to having you back!

8/10 Udmærket

Stephen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stephen is nice breakfast was good for the most part. They did everything right
Overnattede 6 nætter i oktober 2023
Svar fra Tonya den 26. okt. 2023
Thank you for taking the time to review your stay with us. We are happy you enjoyed your stay and we look forward to having you back with us next time you are in the area!

4/10 Dårligt

Lynnette

Rejste med familie
Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, service og personale
Tired hotel
Staff was very friendly, but not all the electrical or phone outlets worked. Our in room safe did not work . I went to the front desk and asked to have it fixed. They never took care of it. One day when we wanted our room cleaned, no one came. The rugs seem dirty and getting old. The bath room is very small. I don’t think I will be staying here again. The hotel seems to be getting tired, the elevator makes a un-nerving sound and looks dirty.
Overnattede 6 nætter i oktober 2023
Svar fra Tonya den 25. okt. 2023
Thank you for taking the time to review the Holiday Inn Express Bensalem. Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express.

10/10 Fremragende

Steven

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
2 day trip
Stay for 2 days for work. Hotel is going througj some remodeling but it is clean. The front desk girl at night was really awesome and helpful, her name is itera. If i spelled it right. House keeping can be a little better on leaving fresher towels and stuff but no big deal. Good place for the price
Overnattede 2 nætter i oktober 2023
Svar fra Tonya den 23. okt. 2023
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are so happy you enjoyed your stay! We look forward to seeing you again next time you are in the area.