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Anmeldelser af Delta Hotels by Marriott Philadelphia Airport

3.5 out of 5
Delta Hotels by Marriott Philadelphia Airport
500 Stevens Dr, Philadelphia, PA

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 824 af i alt 1602 anmeldelser" "
Bedømmelse på 8 − Udmærket. 338 af i alt 1602 anmeldelser" "
Bedømmelse på 6 − Okay. 173 af i alt 1602 anmeldelser" "
Bedømmelse på 4 − Dårligt. 125 af i alt 1602 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 142 af i alt 1602 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

karsten

Forretningsrejsende
Overnattede 2 nætter i januar 2024
Svar fra TW den 26. jan. 2024
Good Day,Thank you so much for staying with us at the Delta.We appreciate your feedback and look forward to your return. Have a wonderful day.

8/10 Udmærket

Warren

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Close to airport. Shuttle didn’t actual run 24 hours
Overnattede 1 nat i maj 2024
Svar fra Carl Brown, General Manager den 27. maj 2024
Warren...Thank you for being my guest. We offer 24 hour complimentary shuttle service 7 days a week to and from Philadelphia International Airport. We look forward to welcoming you back again soon.

2/10 Forfærdeligt

Helal

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room paint have been peeling. Shower heads had red blood like stains. Sink and bathtub clogged. Manager was unprofessional. Beyond loud environment till 12 AM when you are trying to sleep and have morning international flight. Food was terrible. Bought breakfast and the eggs was rotten. I told the staff and they didn’t do anything but to charge me.
Overnattede 2 nætter i maj 2024
Svar fra Carl Brown, General Manager den 27. maj 2024
Helal...It sounds as if things did not go as well as we planned. I am very sorry to hear we fell short in delivering a excellent stay to you. Please contact me offline as I would like to redeem ourselves and make this right.

6/10 Okay

Yalonda

Rejste med familie, Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
The property was nice but my room wasn’t as clean as it should be when I arrived! But they called someone up to clean it and spray it because it had a little smell.
Overnattede 1 nat i maj 2024
Svar fra Carl Brown, General Manager den 26. maj 2024
Yalonda...Thank you for being my guest. Please accept my sincere apology for the unpleasant smell you experienced in you room. Thank you for bringing this to my attention. I hope you will consider us again in the future when you travels bring you to Philadelphia.

4/10 Dårligt

Gwendolyn

No water upon check in in rooms. 1 poor person at the desk. No access to even bottled water only access to snacks are vending machines. Restaurant was dark and 1 person overwhelmed. Fridge in room not cold even hot. Worst Marriott in a long time
Overnattede 1 nat i maj 2024
Svar fra Carl Brown, General Manager den 24. maj 2024
Gwendolyn...Thank you for your feedback. I am very sorry to hear of the various concerns regarding your stay and assure you that we will make the changes needed to deliver better during your next stay.

10/10 Fremragende

Richard

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I didn't like the $25 parking fee
Overnattede 1 nat i maj 2024
Svar fra Carl Brown, General Manager den 24. maj 2024
Richard...Thank you for choosing us.

10/10 Fremragende

Peter

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fresh outside airc
Overnattede 1 nat i maj 2024
Svar fra Carl Brown, General Manager den 24. maj 2024
Peter...Our guests love our scenic location nestled in the John Heinz National Wildlife refuge! I am glad to hear you did as well. See you soon.

10/10 Fremragende

Roman

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay if you need easy and quick access to the airport. It was very quiet especially given proximity to the airport. Airport shuttle was great - took 5 min to get to the terminal
Overnattede 1 nat i maj 2024
Svar fra Carl Brown, General Manager den 24. maj 2024
Roman...Thank you for the wonderful review! I look forward to seeing you again soon.

10/10 Fremragende

Felicia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, clean common areas as well as rooms and quick, free airport transportation.
Overnattede 1 nat i april 2024
Svar fra TW den 22. maj 2024
Good Afternoon,Thank you so much for staying with us at the Delta Hotel Philadelphia. We value and appreciate your feedback. We look forward to your returned visit. Have a wonderful day.

8/10 Udmærket

Phillip Alfred

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra TW den 22. maj 2024
Good Afternoon,Thank you so much for staying with us at the Delta Hotel Philadelphia. We value and appreciate your feedback. We look forward to your returned visit. Have a wonderful day.

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect place to stay I would definitely recommend
Overnattede 1 nat i maj 2024
Svar fra Carl Brown, General Manager den 21. maj 2024
Robert...Thank you for the excellent review! We enjoyed having you as our guest.

6/10 Okay

Gary, Somerville

Overnattede 1 nat i maj 2024
Svar fra Carl Brown, General Manager den 21. maj 2024
Gary...Thank you for being my guest! I look forward to welcoming you back again soon.

10/10 Fremragende

Jerry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Carl Brown, General Manager den 21. maj 2024
Jerry, Thank you for the excellent rating! See you again soon.

10/10 Fremragende

Jasmine

Rejste med familie
Synes godt om: Rengøring, service og personale
The staff went over & beyond. Everyone was extremely helpful & polite.
Overnattede 2 nætter i maj 2024
Svar fra TW den 20. maj 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 Fremragende

Shernette

Synes godt om: Rengøring, faciliteter
Nice
Overnattede 1 nat i maj 2024
Svar fra TW den 20. maj 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 Fremragende

Christel

Forretningsrejsende
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel Friendly staff
Overnattede 2 nætter i maj 2024
Svar fra Carl Brown, General Manager den 14. maj 2024
Christel...Thank you for the wonderful review! We look forward to welcoming you back again soon.

8/10 Udmærket

jaleel

Overnattede 1 nat i marts 2024
Svar fra TW den 14. maj 2024
Good Day,Thank you so much for staying with us at the Delta Airport Hotel. We appreciate your feedback and look forward to your return. Have a great day.

8/10 Udmærket

Dennis, Dallas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra JayFrink den 14. maj 2024
Thank you for providing feedback about your stay. We look forward to seeing you again.

10/10 Fremragende

Ruth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra TW den 20. maj 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

8/10 Udmærket

michel

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overall nice hotel - great value for your money
Overnattede 1 nat i maj 2024
Svar fra TW den 13. maj 2024
Good Morning,Thank you for staying with us at the Delta Philadelphia Airport. We appreciate you taking the time to provide your feedback and we value your opinion. We look forward to your next visit. Have a wonderful day.

10/10 Fremragende

Raquel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved our room!
Overnattede 2 nætter i maj 2024
Svar fra TW den 10. maj 2024
Good morning, Thank you for staying with us. We excited to hear that you enjoyed your stay. We look forward to seeing you again. Have a great day.

6/10 Okay

Ebony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra TW den 10. maj 2024
Good morning,Thank you for staying with us. We value your feedback and look forward to seeing you again. Have a wonderful day.

10/10 Fremragende

Susana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were patient and friendly. Lounge was clean and spacious. Well supplied.
Overnattede 1 nat i maj 2024
Svar fra Carl Brown, General Manager den 8. maj 2024
Susan...I am happy to hear you enjoyed your stay with us. See you again n soon,

6/10 Okay

Daniel

Same as last recview
Overnattede 1 nat i april 2024
Svar fra Carl Brown, General Manager den 8. maj 2024
Daniel, Thank you for being my guest. We look forward to seeing you again soon!

6/10 Okay

Daniel

The hotel was decent. The restaurant was terrible (service wise) we went in around 8pm waited for a table. Once available we waited for first table to be cleaned off…nothing. We then went and sat down at another table the older waitress said she would be over soon they are short then proceeded ignore us never came back over. In the meantime sat other people and served them. We left and used DoorDash. Front desk service great for most part. The only negative was we got a room for three of us the “sofa bed” was extremely small but no other rooms available (busy weekend understandable) but when we asked for blankets sheets and pillow for it we were told that stuff gets locked up until the morning. The room we had was decent but there were shards of glass in the carpet. Everything else was clean though.
Overnattede 1 nat i april 2024
Svar fra Carl Brown, General Manager den 8. maj 2024
Daniel, Thank you for for candid review. We consider your voice and concerns to be very critical to our ability to improve. Your voice has been heard and I will make sure to engage the F&B team and deliver a improved experience.

10/10 Fremragende

Daneida

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Carl Brown, General Manager den 10. maj 2024
Daneida...Thank you for the wonderful 5 out of 5 review!

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was nice, really like the guy whom checked me in, really cool guy.
Overnattede 1 nat i maj 2024
Svar fra Carl Brown, General Manager den 8. maj 2024
Robert, Thank you for the wonderful review. We look forward to seeing you again soon.

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was very clean and spacious. Very kind staff and good food options.
Overnattede 1 nat i maj 2024
Svar fra Carl Brown, General Manager den 6. maj 2024
Sarah...Thank you for the wonderful review! We look forward to seeing you again soon.

8/10 Udmærket

Derrick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Carl Brown, General Manager den 7. maj 2024
Derrick...Thank you for being our guest. We look forward to welcoming you back soon.

2/10 Forfærdeligt

Oksana

Rejste med familie, Forretningsrejsende, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very dirty place. Bad service!!!
Overnattede 4 nætter i april 2024
Svar fra Carl Brown, General Manager den 6. maj 2024
Oksana...I am sorry to hear that things did not go as well as we expected. Please contact me offline s I would like to redeem ourselves in your eyes and make this right.

10/10 Fremragende

kerrell

This hotel was super clean and the staff was great. We had a slight billing hiccup that was taken care of in a super timely manner. I will definitely be back, the bed was so comfortable, bedding super clean and bathrooms clean as well
Overnattede 1 nat i maj 2024
Svar fra Heather Miller den 4. maj 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.

6/10 Okay

Linda Wagner

Overnattede 1 nat i maj 2024
Svar fra Carl Brown, General Manager den 24. maj 2024
Linda...Thank you for being my guest. We look forward to your return visit and earning your 5 out of 5 star review.

4/10 Dårligt

Kun

long waiting time
Overnattede 1 nat i april 2024
Svar fra Heather Miller den 4. maj 2024
Thank you for sharing your experience with us. However, we sincerely apologize for the extended waiting times you experienced. Please know that we're taking steps to address this issue to prevent similar occurrences in the future.We hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable stay.

10/10 Fremragende

Denise, Chagrin Falls

Overnattede 2 nætter i april 2024
Svar fra Carl Brown, General Manager den 24. maj 2024
Denise...Thank you for the 5 star review!

8/10 Udmærket

Raquel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Heather Miller den 4. maj 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.

10/10 Fremragende

Susan

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Easy from airport. Very friendly and comfortable
Overnattede 1 nat i maj 2024
Svar fra Carl Brown, General Manager den 8. maj 2024
Susan, Thank you for choosing us! We look forward to seeing you again soon.

6/10 Okay

scott

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Missing faucet cover in bath tub. no hair dryer reading light over bed did not work. windows dirty
Overnattede 1 nat i april 2024
Svar fra Heather Miller den 4. maj 2024
Thank you for sharing your experience with us. However, we sincerely apologize for the inconveniences you experienced during your stay. Please know that we're taking steps to address these issues to prevent similar occurrences in the future.We hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable stay.

6/10 Okay

Alix

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra TW den 20. maj 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 Fremragende

VICTORIA

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Would stay here again
Overnattede 2 nætter i april 2024
Svar fra Heather Miller den 4. maj 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

10/10 Fremragende

TYLISHA

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Faciliteter
Front desk staff very pleasant, rooms are beautifully clean, no disappointments. I would definitely stay here again
Overnattede 1 nat i april 2024
Svar fra Heather Miller den 4. maj 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

10/10 Fremragende

Leona

It was excellent
Overnattede 1 nat i april 2024
Svar fra Heather Miller den 4. maj 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

10/10 Fremragende

Jennifer

Overnattede 1 nat i april 2024
Svar fra TW den 20. maj 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 Fremragende

Michael

Overnattede 1 nat i april 2024
Svar fra TW den 20. maj 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 Fremragende

Neil

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i april 2024
Svar fra Heather Miller den 4. maj 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

6/10 Okay

reginald

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The property was clean but the customer service could have been better. The parking situation is poor!
Overnattede 3 nætter i april 2024
Svar fra Heather Miller den 4. maj 2024
Thank you for sharing your experience with us. However, we sincerely apologize for the inconveniences you experienced during your stay. Please know that we're taking steps to address these issues to prevent similar occurrences in the future.We hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable stay.

10/10 Fremragende

Joshua

Overnattede 1 nat i april 2024
Svar fra Carl Brown, General Manager den 15. maj 2024
Joshua../.Thank you for the 5 out of 5 review! I look forward to seeing you again soon.

8/10 Udmærket

Jonathan

Overnattede 1 nat i april 2024
Svar fra Heather Miller den 4. maj 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

10/10 Fremragende

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love this place. Weird location but beautiful property with reasonable rates
Overnattede 1 nat i april 2024
Svar fra Carl Brown, General Manager den 6. maj 2024
Christopher...Thank you for the 5 our of 5 review! We look forward to seeing you again soon.

8/10 Udmærket

carlos

Rejste med familie
Only drinking water available after hours from vending machines which did not work...
Overnattede 1 nat i april 2024
Svar fra TW den 23. apr. 2024
Good Day,We are very sorry to hear this, We do appreciate and value your feedback. We have vending on every floor including hydration stations, as well as a 24 hour market that has food and beverage. We apologize that you were not made aware of these amenities. Hopefully when you return we can show you our food and beverage options for after hours. Have a great day.

8/10 Udmærket

Kindria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall nice property. Great location near the airport.
Overnattede 2 nætter i april 2024
Svar fra Jfrink den 22. apr. 2024
Thank you for providing feedback about your stay. We look forward to seeing you again at The Delta.