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Anmeldelser af Americas Best Value Inn Pauls Valley

2 out of 5
Americas Best Value Inn Pauls Valley
2511 West Grant Avenue, Pauls Valley, OK

Anmeldelser

6,8
Bedømmelse på 10 − Fremragende. 9 af i alt 41 anmeldelser" "
Bedømmelse på 8 − Udmærket. 12 af i alt 41 anmeldelser" "
Bedømmelse på 6 − Okay. 10 af i alt 41 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 41 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 41 anmeldelser" "

7,0/10

Rengøring

6,8/10

Service og personale

4,4/10

Faciliteter

6,4/10

Overnatningsstedets tilstand og faciliteter

6,8/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Eric

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was 104 degrees outside and the lobby didn’t even have an A/C on. The rooms smell like weed. The door lock was broken. The bedspread had cigarette burns on it. It took until 9pm to get the room cooled off. What a joke. They should have paid me 80 bucks to stay here.
Overnattede 1 nat i juli 2023
Svar fra andy den 15. jul. 2023
sorry for inconvinence we will take care

2/10 Forfærdeligt

Amy

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We got there at about 8pm on a record heat day after driving all day. We walked into the room and it was at least 100°. We turned on the a/c full blast and it took until almost 3am to be cool enough to attempt to get any sleep. Since i had a non refundable reservation, they could have been considerate enough to turn on the a/c prior to our arrival since it was paid anyway. I'll never stay at this location or any of their locations again. Shower sucked and bathroom was sticky.
Overnattede 1 nat i juli 2022
Svar fra Andy den 14. jul. 2022
sorry for inconvinence we will take care of this issue

4/10 Dårligt

David

Synes ikke om: Rengøring, service og personale, faciliteter
Overnattede 1 nat i juli 2022

10/10 Fremragende

Jeffara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022
Svar fra Andy den 19. jun. 2022
tank you

10/10 Fremragende

Damien

Overnattede 3 nætter i januar 2022

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2021
Svar fra Andy den 18. jan. 2022
thank you

10/10 Fremragende

PAULA

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2021
Svar fra Andy den 4. okt. 2021
Thank you Paula

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Service og personale
Poor customer service
Front entrance wasn’t marked. In fact I couldn’t find the front door. When I did, I was unable to access the main lobby, the door was locked and it was 4pm. A man appeared behind a plexiglass partition. He didn’t greet me and was expressionless. The area I was standing in was an enclosed very small area with no ventilation and the temperature outside was 100 degrees. He checked me in and pointed towards my room. Never once did he say thank you or explain anything about the layout of the motel. I asked why I couldn’t access the lobby and did he realize how hot it was where I had to check in?? He said it was due to Covid and I was to leave my keys in the room when I checked out.
Overnattede 1 nat i september 2021
Svar fra sam den 7. sep. 2021
thank you for your review we will take care of problem and because of Covid 19 we are just using pre entrance for safety of our employee

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nothing was nice about this place . Could not get extra towels and room was not worth what it cost
Overnattede 1 nat i juni 2021
Svar fra Guest Relations den 30. jun. 2021
Thank you for taking the time to share your feedback. It's unfortunate to read that you didn't enjoy your recent stay with us, and we apologize for any inconvenience caused by the lack of extra towels. We appreciate you choosing us for your lodging needs and invite you to revisit in the future, as we are confident that we can show you the high-quality experience you were hoping for.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
The restaurants was nearby.
Overnattede 1 nat i maj 2021
Svar fra Andy den 1. jun. 2021
thank you

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale
Overnattede 1 nat i januar 2021

6/10 Okay

Verificeret rejsende

Forretningsrejsende, Rejste i en gruppe
Synes ikke om: Service og personale
Overnattede 1 nat i november 2020

8/10 Udmærket

Marcos

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Value
Great value, comfortable stay.
Overnattede 1 nat i juli 2020

6/10 Okay

Blake

Nice ... but needs work
Remodeled ... they were trying. Cigarette burns on the sheets. Lumpy pillows. AC was off when we arrived, so it was hot for a few hours.
Overnattede 1 nat i august 2018

4/10 Dårligt

Verificeret rejsende

No truck parking had to pArk at a truck stop, Expedia had it listed at a truck parking hotel
Overnattede 1 nat i juni 2018

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
We asked for NO exterior doors in our hotel to the booking agent, she assured us several times over the phone that there wouldn't be an exterior door and there was 2 exterior doors to our room😡
Overnattede 1 nat i april 2018

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Carolyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
This is my second time to stay and it was great.
Overnattede 2 nætter i marts 2018

10/10 Fremragende

Carolyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
It was a very clean and charming room.
Overnattede 2 nætter i december 2017

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i juli 2017

6/10 Okay

Melissa

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
customer service was dreadful
The guy at the desk doing the check-in couldn't be bothered to get off of his personal phone call to help. He asked questions that didn't pertain to my trip, and when I got to the room, the front door was locked, but the door to the courtyard was not. I stayed up the whole night s that my daughter could sleep; because the door to the courtyard had a faulty lock. The air conditioner made a loud ridiculous noise!
Overnattede 1 nat i juli 2017

8/10 Udmærket

Linda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
The room was 92 degrees when we checked in at 5:00. Took until 11:00 to become comfortable.
Overnattede 2 nætter i juli 2017

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very clean room. Close to some fast food eating places, close to interstate.
Overnattede 1 nat i juli 2017

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay for the price!
Overnattede 1 nat i juli 2017

4/10 Dårligt

Linda

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Very high price for very basic room
We got to the hotel after 11. Had to do business through a window and it took a good 15-20 mins to get the paperwork done. The rooms were fairly clean. Glad to see tile floor instead of carpet. I feel it is very much overpriced. I do believe this hotel caters more to traveling workers as it is very basic and the vehicles in the parking area were all business trucks. 80.00 for a very basic room and no breakfast other than 2 kinds of cereal is pretty high. If I travel this way again and just need a place to sleep for 5 hours I would probably stay at the 39.99 hotel across the street and have the same type of accommodations.
Overnattede 1 nat i juni 2017

6/10 Okay

Verificeret rejsende

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bad
Room was located so far back In dark area. Bed mattress was hard
Overnattede 1 nat i maj 2017

8/10 Udmærket

Fred

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean rooms, good staff
The manager was great. Good tips on bookings. Very nice. Room was comfortable, clean, no carpet which I like, minimal pet deposit, allowed me to park my bobtail truck close to my room. Very good experience. Will definitely stay there again.

8/10 Udmærket

Scott D

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Sonya, South Dakota

Synes godt om: Rengøring, service og personale, værelsets komfort
Nice
Booked this while traveling through to another location. Very easy access for loading and unloading. The room was comfortable, clean and reasonably priced.

6/10 Okay

Malcolm

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Rainy night place.
The price was ok. The place really needs work. Breakfast not out when I was leaving.

6/10 Okay

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter
One night business trip
One night business trip. Not bad for the price.

8/10 Udmærket

Jeremy, Oklahoma City

Synes godt om: Rengøring, service og personale
decent stay
Not a bad hotel for the price. Will stay again.

6/10 Okay

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter
OK for Overnight
Parking was OK with us because we were pulling a travel trailer. We think breakfast should start earlier than 7 because most of us were workers or traveling and wanted to get on the road early.

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale

6/10 Okay

Verificeret rejsende

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good for one night stay
The front desk did not notify that the room had two doors, a front and back door, which was a little unsettling for a little bit. The room is in good shape for the age of the location. Not bad for a one night stay.

4/10 Dårligt

Kevin, SoCal

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Save your $$
Initial "curb appeal" was pretty low. The lobby was missing baseboard and had the appearance of being kept up by that guy that thinks he can be handy, but in reality, he can't. I arrived very late at night and I was restricted to a small entryway to the lobby and conducted the check-in via a windowed pass-through, much like you'd see at a movie theater. I was never offered any WiFi information or anything else for that matter. Just the key and cursory directions to the room. The room I got was reasonably clean, but when I turned down the bed to go to sleep, I could see the stains on the mattress through the sheets as there was no mattress pad, just a bottom sheet. I ended up tossing the bedspread on the chair in the room and sleeping in my clothes on top of the covers. Definitely not worth the $75 for the night.

8/10 Udmærket

Robert, Fredericksburg, TX

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Second stay here
A return trip and second stay at this hotel....again it was a clean comfortable room with all amenities as described. The front desk clerk was friendly and helpful and greeted me as an old friend, remembering me from the first visit. if back in the area, I will stay there again...close Interstate access and many restaurants nearby...

8/10 Udmærket

Robert, Fredericksburg, TX

Synes godt om: Rengøring, service og personale, værelsets komfort
Standard room, but clean and comfortable..
Overnight for along drive...front desk clerk very friendly and helpful..check in quick and accurate....room was clean and all ammenities as described....many stores, eateries close by and easy Interstae access...will probably stay on my way back...would recommend

8/10 Udmærket

Mike, Houston, TX

Synes godt om: Rengøring, service og personale, værelsets komfort
Nothing special but clean and comfortable
Very helpful staff and a clean comfortable room. A bit dated but great value compared to other nearby choice.

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
considering the price I was not impressed

2/10 Forfærdeligt

Gran'dy

Synes ikke om: Rengøring, service og personale, værelsets komfort
Definitely not as advertised or expected
(I would have given 1/2 a star if possible!) I have never paid as much for a room that had so many problems! The booking website showed a continental breakfast with all rooms (although it was not mentioned in the "amenities" section, it was shown on every type of room listed as well as on the confirmation). There was only coffee, supposedly due to remodeling of the lobby although there was no remodeling in progress that could be seen! From the conversation with the desk clerk, this had been true for some time yet the reservation had been made only about 3 days prior to the stay. Security was greatly lacking as the room had 2 doors and a possible 6 locks but only 1 key was given for one lock on the door handle of one door. No keys fit the other 3 key locks and the chains were broken off of the 2 chain locks. The room appeared to have fresh sheets but nothing else had been cleaned. The trash was overflowing from the last occupant and there were no towels in the room - we had to go to the front desk to get clean ones. The reason we didn't go somewhere else was because I was too tired after a very long day to drive further and not much else was around (one hotel nearby was already booked). When I told the desk person of all the issues, their response was they would have to check with housekeeping and the owners.