Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us. We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,Desiree Andersen, Assistant General Manager51 Columbia Street, Orlando, FL 32806

Hello, Thank you for your rating. We hope to see you back!

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us and especially your comments... We are so glad you enjoyed your experience.We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,

Dear Guest, Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us! We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us and especially your comments... We are so glad you enjoyed your experience.We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us and especially your comments... We are so glad you enjoyed your experience.We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us.We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us!!!!We are grateful for the wonderful score you gave us! We to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.We hope we see you again next time you are in the Orlando area!!!On behalf of our entire Management Team, thank you again!

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us. We really appreciate!!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us. We really appreciate!!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,

Dear Guest,Thank you very much for giving us your valuable feedback on your recent stay with us. Our wish is for every guest to feel that their experience was worthy of a "10" as an overall "Intent to Recommend" metric. I will discuss your evaluation with my team and turn this into a training opportunity, as it seems we have to improve in some areas. Sorry for the inconvenience about the bar and the pool, it was a bad surprise for our team as well, but we are already working to fix it. We pride ourselves on training our staff to strive to provide an environment that "feels like home". We define hospitality as a feeling that "makes your heart happy". Our management company's mission statement is "Hospitality... from our family to yours". These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.I sincerely hope that you will give us another chance when you return to Orlando. Please ask for me and I'll make sure your stay is a "10".Once again, thank you very much!Kind regards,

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us and especially your comments…”It was a very pleasant experience. Breakfast is great. Front desk staff were amazing especially Gabi. She was always available to help.." Thank you for your kind words!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. Though an "Intent to Recommend" score of "3 of 5", is not terrible, our desire is for every guest to feel their experience was worthy of a "10" as overall "Intent to Recommend" metric. If you could provide any additional feedback as to how we can improve our service to earn that score, please let us know. :)We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us!!!!We are grateful for the wonderful score you gave us! We to strive towards providing an environment that “feels like home”.We hope we see you again next time you are in the Orlando area!!!On behalf of our entire Management Team, thank you again!Giancarlo Yepez / Guest Service Representative51 Columbia Street, Orlando, FL 32806Phone: (407)601-5100towneplacedowntown@napleshotelgroup.com

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Team, thank you again!Warmest Regards,

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us and especially your comments…”This property is gorgeous and relaxing for a longer stay. It is tastefully/attractively decorated with big open spaces/couches, and dining area seating. The staff is A1- amazing - friendly, responsive, proactive - the room was very nice/comfortable, sat by Pool and used the grill on a couple of warm evenings. The ONLY issue is that it's about 30 minutes away from nice eats and shopping. But that also supports the serenity and mood of the property." Thank you so much for your over-the-top kind words!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,

Dear GuestThank you so much for taking the time to give us your valued feedback regarding your recent stay with us!!!!We are grateful for the wonderful score you gave us! We to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.We hope we see you again next time you are in the Orlando area!!!On behalf of our entire Management Team, thank you again!

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us!!!!We are grateful for the wonderful score you gave us! We to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.We hope we see you again next time you are in the Orlando area!!!On behalf of our entire Management Team, thank you again!

Dear guest, Thank you very much for taking the time to give us your valuable feedback on your recent stay with us. We are grateful for the excellent rating you gave us! We are proud that our team can provide an environment that "feels like home". We define hospitality as a feeling that "makes your heart happy." Our team works hard to bring smiles and comfort to every guest. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests. We hope to see you again next time you are in the Orlando area. On behalf of our entire TownePlace Suites Downtown Orlando team, thank you again! Kind regards,

Dear Guest, Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us and especially your comments…”Love our stay for a weekend" Thank you so much for your kind words. We are very happy that you enjoyed your stay and that you enjoyed the concerts at the Kia Center. We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us and especially your comments…”Beautiful room, very clean and modern. Staff was friendly. Would recommend!" Thank you so much for your kind words. We are so glad you enjoyed your stay and look forward to having you back!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,-Maria, Front Desk team.

Dear guest, Thank you very much for taking the time to give us your valuable feedback on your recent stay with us. We are grateful for the excellent rating you gave us! We are proud that our team can provide an environment that "feels like home". We define hospitality as a feeling that "makes your heart happy." Our team works hard to bring smiles and comfort to every guest. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests. We hope to see you again next time you are in the Orlando area. On behalf of our entire TownePlace Suites Downtown Orlando team, thank you again! Kind regards,

Dear guest, Thank you very much for taking the time to give us your valuable feedback on your recent stay with us. We are grateful for the excellent rating you gave us! We are proud that our team can provide an environment that "feels like home". We define hospitality as a feeling that "makes your heart happy." Our team works hard to bring smiles and comfort to every guest. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests. We hope to see you again next time you are in the Orlando area. On behalf of our entire TownePlace Suites Downtown Orlando team, thank you again! Kind regards,

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,

Dear guest, Thank you very much for taking the time to give us your valuable feedback on your recent stay with us. We are grateful for the excellent rating you gave us! We are proud that our team can provide an environment that "feels like home". We define hospitality as a feeling that "makes your heart happy." Our team works hard to bring smiles and comfort to every guest. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests. We hope to see you again next time you are in the Orlando area. On behalf of our entire TownePlace Suites Downtown Orlando team, thank you again! Kind regards,

Dear guest, Thank you very much for taking the time to give us your valuable feedback on your recent stay with us. We are grateful for the excellent rating you gave us! We are proud that our team can provide an environment that "feels like home". We define hospitality as a feeling that "makes your heart happy." Our team works hard to bring smiles and comfort to every guest. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests. We hope to see you again next time you are in the Orlando area. On behalf of our entire TownePlace Suites Downtown Orlando team, thank you again! Kind regards,

Dear guest, Thank you very much for taking the time to give us your valuable feedback on your recent stay with us. We are grateful for the excellent rating you gave us! We are proud that our team can provide an environment that "feels like home". We define hospitality as a feeling that "makes your heart happy." Our team works hard to bring smiles and comfort to every guest. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests. We hope to see you again next time you are in the Orlando area. On behalf of our entire TownePlace Suites Downtown Orlando team, thank you again! Kind regards,

Dear guest, Thank you very much for taking the time to give us your valuable feedback on your recent stay with us. We are grateful for the excellent rating you gave us! We are proud that our team can provide an environment that "feels like home". We define hospitality as a feeling that "makes your heart happy." Our team works hard to bring smiles and comfort to every guest. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests. We hope to see you again next time you are in the Orlando area. On behalf of our entire TownePlace Suites Downtown Orlando team, thank you again! Kind regards, Maria, Front Desk team.

Dear guest, Thank you very much for taking the time to give us your valuable feedback on your recent stay with us. We are grateful for the excellent rating you gave us! We are proud that our team can provide an environment that "feels like home". We define hospitality as a feeling that "makes your heart happy." Our team works hard to bring smiles and comfort to every guest. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests. We hope to see you again next time you are in the Orlando area. On behalf of our entire TownePlace Suites Downtown Orlando team, thank you again! Kind regards.

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,Desiree AndersenAssistant General Manager

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,Desiree AndersenAssistant General Manager

Dear guest, We are very happy to hear that you enjoyed your stay with us and that our team was able to help you in the best way. We look forward to welcoming you again in a happy circumstance. Kind regards, TPS team.

Good Afternoon,I am so terribly sorry you did not enjoy your experience with us during your most recent stay at the TownePlace Suites Downtown Orlando. Our goal is always to provide our guests with superior customer service, top-notch amenities and a pleasant stay all the way around. It sounds like we fell short in several areas. Please accept our deepest apologies for all of our short-comings. Thank you again for choosing us and we hope to see you in the future to provide a better experience.Warmest Regards,On Behalf of Your TownePlace Suites Downtown Orlando Management Team,Desiree AndersenAssistant General Manager

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.We hope we see you again next time you are in the Orlando area!!!On behalf of our entire Management Team, thank you again!Giancarlo Yepez / Guest Service Representative51 Columbia Street, Orlando, FL 32806Phone: (407)601-5100towneplacedowntown@napleshotelgroup.com

Dear Valued Guest,Our apologies that you were not aware of our parking fee. When we opened our property almost 3 years ago, we did an assessment of the area and determined the majority of downtown Orlando hotels were charging a parking fee. Most were in excess of 30. As we gathered this information, we decided we would have parking fee that was the lowest price in our market and decided on a fee of 15.00 per night. All of our 3rd party websites were updated and informed of these policies and procedures. So glad to hear you enjoyed your stay otherwise and look forward to having you again if your travels bring you back to Orlando.Thank you for your valued feedback! :)

Hello! We're glad you enjoyed your stay with us! We hope to welcome you again soon

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.We hope we see you again next time you are in the Orlando area!!!On behalf of our entire Management Team, thank you again!Giancarlo Yepez / Guest Service Representative51 Columbia Street, Orlando, FL 32806Phone: (407)601-5100towneplacedowntown@napleshotelgroup.com

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,Desiree AndersenAssistant General Manager

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,Desiree AndersenAssistant General Manager

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,Desiree AndersenAssistant General Manager

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,Desiree AndersenAssistant General Manager

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,Desiree AndersenAssistant General Manager

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us!We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,Desiree AndersenAssistant General Manager

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us. We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,Desiree AndersenAssistant General Manager

Dear Guest,Thank you so much for taking the time to give us your valued feedback regarding your recent stay with us. We are grateful for the wonderful score you gave us. We pride ourselves on training our employees to strive towards providing an environment that “feels like home”. We define hospitality as a feeling that “makes your heart happy”. Our management company’s mission statement is “Hospitality…From Our Family to Yours”. These values govern our daily operations and it is wonderful when these values are recognized and appreciated by our valued guests.Your review will be the topic of discussion with all our Team members in addition our gratitude and thanks to them for another job well done. We hope we see you again next time you are in the Orlando area.On behalf of our entire Management Team, thank you again!Warmest Regards,Desiree AndersenAssistant General Manager