Dear guest, thank you for your comments and assessment, thank you for appreciating our facilities, our entire team strives to make each stay as pleasant and comfortable as possible, we apologize for the inconvenience caused with the hold or retention made on your card , most hotels have this rule and it is returned in three to five business days, we hope to have you back in our facilities in the near future, thank you for choosing Magic Key Resort

Dear Guest Maria, thank you for your review, we are pleased to know that your stay in our hotel was completely satisfactory. We hope to see you again. Thank you. Magic Key.

Dear Guest Robert, thank you for your comments and valuation, our prices are the most competitive in the area we work every day to offer our services with high standards of quality as the big hotel chains. We hope to see you again. Thank you. Magic Key

Thank you for your feed back . We look forward to hosting you again soon.

Querido Huesped Jesus, gracias por sus comentarios y valoracion, nuestro trabajo dia a dia es ofrecerles habitaciones y areas de calidad, tomaremos en cuenta sus recomendaciones. Esperamos recibirlos de nuevo. Gracias. Magic Key

Dear Guest Jean, thank you for your comments and rating, we are pleased to know that you enjoyed your stay in our hotel, we hope to see you soon. Thank you. Magic Key.

Dear Guest Barbara, thank you for your review, we are pleased to know that you had an excellent stay in our hotel, we look forward to seeing you again. Thank you. Magic Key.

Dear Guest James, thank you for your comments and valuation, for us it will always be a pleasure to welcome you in our hotel and give you the best attention with the best cleaning and security service. We hope to see you soon. Thank you. Magic Key

Querida Huesped Eileen, gracias por sus comentarios y valoracion, nos complace saber que disfruto su estadia en nuestro hotel, trabajamos dia a dia por ofrecerle a cada persona que nos visita habitaciones limpias, comodas, asi como cada una de las areas del hotel. Esperamos verlos muy pronto. Gracias. Magic Key

Dear Guest James, thank you for your comments and valuation, for us it will always be a pleasure to welcome you in our hotel and give you the best attention with the best cleaning and security service. We hope to see you soon. Thank you. Magic Key

Dear guest thank you for your review, we regret any inconvenience during your stay, for us it will always be a priority to offer high quality services and provide all the security and comfort that our guests need. Thank you.

Dear Guest Linda, thank you for your comments and evaluation, our hotel is small but with high standards of cleanliness, comfort and attention as you can find in the large hotel chains and that is why at the time of Check In the retention of the 200 to prevent any situation from happening that inconveniences the rest of the guests who are in the hotel. If during your stay there was no inconvenience, please be assured that the retention for the 200 is released by us on the same day your check out. Thank you. MagicKey.

Dear Guest Nicole, thank you for your comments and valuation, for us it was a pleasure to have received and served you in our hotel and that you enjoyed your stay with us, we hope to see you soon and you can enjoy a while in our pool. Thank you. Magic Key.

Dear Guest Muhammad thank you for your comments and valuation, we regret any misunderstanding during your stay, at no time has denied any guest their right at the time of Check Out what we could not do that day was to go to check the room as you demanded the Housekeeper department is responsible for reviewing each of the rooms and had rooms with check out before yours, as you were informed at the time of your Check In after reviewing the room we proceeded to release the hold for incidents for 200, at no time our staff was rude to explain each of the procedures that at all times must be met in order to always offer a quality and pleasant stay. Thank you. Magic Key.

Dear Guest Raynald thank you for your comments and valuation, it was a pleasure to receive you in our hotel and that you enjoyed your stay, we offer the most competitive prices in the market always with the best quality in our services and attention. We hope to see you soon. Thank you. Magic Key.

Dear Guest Raymond thank you for your review, we regret any inconvenience during your stay, for us it will always be a priority to offer high quality services and provide all the security and comfort that our guests need. Thank you. Magic Key.

Dear Guest Gilbert, thank you for your comments and valuation, we are sorry about the noise, we try to keep the hotel always as quiet as possible but last Saturday we had a very busy night with the hotel totally sold out, we have a room for disabled guests with a little lower beds for future visits if you wish you can inform us to place them in one of those rooms, our priority will always be to provide all the comforts to have a happy stay. We hope to see you again. Thank you. Magic Key.

Dear Guest Allyson thank you for your review, we hope you had a pleasant stay in our hotel and we look forward to welcoming you again. Thank you. Magic Key.

Dear Guest Randy, thank you for your comments and valuation, our daily work is to offer a completely familiar and safe hotel for all the people who visit us, as well as offering quality services and cleanliness, the charge of 200 for any incident is charged at the time of Check In to avoid that during the stay of our guests do not incur in any failure that produces any discomfort for you, as explained cordially at the time of Check In if there is no breach of the terms and conditions that we also clarify, at the time of Check Out that retention is released immediately by our administrative department, we hope to see you again. Thank you. Magic KeyTranslated with DeepL.com (free version)

Dear Guest Pablo, it was a pleasure for us to have received you in our hotel and served you in the most cordial and friendly way to enjoy your stay, our rooms are very comfortable and spacious to meet the needs of all the people who visit us, we hope to see you again. Thank you. Magic Key

Dear Huesped Leite, thank you for your comments and valuation, for us it will always be a pleasure to receive you in our hotel and do everything possible to make you feel at home, each of our employees is always ready to offer you a warm smile and help you in whatever you need. We hope to see you soon. Thank you. Magic Key.

Dear Guest David, thank you for your comments and valuation, the cleaning service is every 3 nights as it was explained to you at the time of your Check In, however when you notified the Front Desk that you wanted the floor to be cleaned immediately the Houseman was notified and he went to do it, what was not done was the cleaning service since you only stayed 2 nights. Thank you. Magick Key

Thank you for your feedback and hope to host you again soon .

Thank you for your review . We are glad you enjoyed your stay and hope to host you again soon.

Dear Guest Carol, thank you for your comments and rating, we are a small hotel but we work every day to offer you high services of cleanliness, safety and comfort, all your recommendations are taken into account to continue working and improving so that when you visit us you can enjoy of your stay with us, if you need anything additional or any help you can come to our Front Desk which is open 24 hours a day and we will be happy to help you. Thank you. Magic Key.

Thank you for your feedback we look forward to seeing you back soon.

Dear Guest Terrance thank you for your comments and valuation, our workers will always be ready to serve you with the best attention and kindness, our rooms as well as each of the areas of the hotel receive daily cleaning and care necessary for each person who visits us feel comfortable and enjoy your stay. We hope to see you soon. Thank you. Magic Key.

Dear Guest Oscar, thank you for your rating, we are pleased to know that you enjoyed your stay in our hotel, we are here every day to receive you with the best attention, kindness and high standards of cleanliness and security. We hope to see you soon. Thank you. Magic Key.

Dear Guest Chanel, thank you for your comments and rating, in relation to your comments, our rooms are cleaned immediately at the time of Check Out of each of our guests, if during their stay they had any problem with something dirty and that was not theirs. inside the room, you could go to our Front Desk which is open 24 hours a day and we would have been happy to help you, in relation to the towels as was told when you requested them, each room includes 2 sets of towels for the proper use of 2 people, which is the maximum number of occupants in the type of room I rent, the towels are delivered only at the front desk as happened when you came to ask for them and we delivered them to you, the bathrooms in each room have 4 rolls of paper sanitary, if during your short stay you needed more toilet paper you could request it at the front desk and we would have also given it to you, each worker at our hotel is willing to help each person who visits us and make their stay pleasant and happy, we are very sorry the one who could not inform us of all the details as he does until now. Thank you. Magic Key

Thank you your feedback . We are happy you enjoy your stay with us and look forward to hosting you again soon .

Thank you for feedback . We are happy to hear you had a good stay and look forward to hosting you again soon .

Thank you for your feedback . We are happy to hear you had a good stay and that your interaction with our staff was great . We look forward to hosting you again soon

Dear guest we are thrilled you had a good experience at the hotel, We look forward too hosting again soon.

Querido Huesped Alfredo, Gracias por su valoracion, nos complace saber que disfruto su estadia en nuestro hotel, estamos siempre dispuestos a brindarles una atencion y servicios de alta calidad. Esperamos verlo de nuevo. Gracias. Magic Key.

Thank for your feed back and hope too see you again soon.

Dear Guest Alexa, thank you for your comments and valuation, we regret the inconvenience during your stay, our Front Desk is open 24 hrs to help each of our guests with whatever they need during their stay, if you had any problems you can approach and will gladly be resolved such as the TV and the toilet on the other hand already sent to the relevant department and their complaints are taken into account for the corresponding checks. We hope to see you soon. Thank you. Magick Key.

Dear Guest Darice, thank you for your comments and valuation, we are pleased to know that you enjoyed your stay in our hotel, in relation to the retention for incidents that is charged at the time of Check In it was already released by our part, as you said was released the same day of your check out, if you still have not received it you should contact your bank. We hope to see you again. Thank you. Magic Key

Dear Guest Matt, thank you for your review, we are pleased to know that you enjoyed your stay in our hotel. We hope to see you again soon. Thank you. Magic Key.

Dear Guest Charles, thank you for your comments and valuation, we work every day to offer you a hotel with high quality standards and competitive rates in the area, thank you for each of the observations you make us all were taken into account by the corresponding department and were corrected. We hope to see you soon. Thank you. Magic Key.

Dear Guest Michael, thank you for your comments and valuation, for us it will always be a pleasure to welcome you in our hotel and provide you with a high quality attention and services. We hope to see you soon. Thank you. Magic Key.

Dear Guest Ricardo, thank you for your comments and valuation, We are pleased that you had a satisfactory stay in our hotel, we are always ready to serve you and make you feel at home. We hope to see you soon. Thank you. Magic Key.

Dear Guest Jesus, Thank you for your comments and valuation, we have a trained staff to assist you kindly during your stay, anything you need they can help you, we work every day in the cleaning and maintenance of each of the rooms as well as each of the areas of our hotel. We hope to see you soon. Thank you. Magic Key.

Dear Guest Griselda, thank you for your comments and rating. We love to know that you enjoyed your stay at our Hotel. We work daily to offer you in each of our facilities the comfort that you seek when visiting us. We hope to see you very soon. Thank you. Magic Key

Dear Guest Javier, thank you for your comments and rating, we are pleased to know that you had an excellent experience in our hotel. Our rooms receive daily cleaning and repair work so that when they are used by our guests they can enjoy them, they are equipped with the necessary to make your stay more comfortable and if during your stay you need any additional amenities you can come to our Front Desk and we will be happy to help you. We hope to see you very soon. Thank you. Magic Key

Dear Guest Francesca, thank you for your comments and rating, we are pleased to know that you had an excellent experience in our hotel, we work every day to offer you services with high standards of quality, safety and comfort and that when you visit us you feel at home. We hope to see you very soon. Thank you. Magic Key

Dear Guest Gabriel, thank you for your review, it is a pleasure for us to have received you in our hotel and that you enjoyed your stay with us, we will always be ready to welcome you with great kindness and always offer our services that are of high quality. We hope to see you soon. Magic Key.

Dear Guest Douglas, thank you for your comments and rating, we are very sorry for the inconvenience during your stay, as we told you, if you had approached our front desk with any of your concerns, we would have been happy to give you an immediate solution, before you checked in. In that room, the floor was deep cleaned with a specialized machine to remove deep dirt as well as with a mop. The gap in the door is due to the lock which has been moving but has already been sent to the supervision department so that can repair it, in any case the door of each room has a lock on the inside for the safety of our guests, in relation to the toilet we will also take into account your complaints to fix it as soon as possible, each of our workers works day after day day with the assigned tasks to provide high quality cleaning and security services so that when people visit us they enjoy their stay and that is reflected in each of the positive comments that we receive daily from our guests who most come with very frequently. Thank you . MagicKey.

We are happy to hear about your positive experience at Magic key resort . Hope to see you back soon

Dear Guest Stephen, thank you for your review, for us it was a pleasure to welcome you in our hotel and provide you with a pleasant stay, we hope to see you soon. Thank you. Magic Key

Dear Trinity we are trilled to learn you had a great stay . We look forward soon