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Anmeldelser af The Marx Hotel

2.5 out of 5
The Marx Hotel
55 Market St, Oneonta, NY

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 236 af i alt 810 anmeldelser" "
Bedømmelse på 8 − Udmærket. 239 af i alt 810 anmeldelser" "
Bedømmelse på 6 − Okay. 163 af i alt 810 anmeldelser" "
Bedømmelse på 4 − Dårligt. 94 af i alt 810 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 78 af i alt 810 anmeldelser" "

7,4/10

Rengøring

8,2/10

Service og personale

6,0/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

6,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

tanja

Good
Overnattede 1 nat i september 2018

10/10 Fremragende

Sofia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well located:)
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place, nice staff … convenient location.
Overnattede 1 nat i maj 2024
Svar fra Hotel Management den 15. maj 2024
Thanks for staying with us. We appreciate your feedback

6/10 Okay

Nuno

Rejste med familie, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is in a prime location, but needs a lot of love. Our keys never worked. Had to keep going back down to get them reprogrammed. Just not very clean as the carpet in the rooms barely looked vacuumed. Just very outdated and needs an overall make over. Shouldn’t be like this as it’s in a very very prime location for Oneonta.
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 26. apr. 2024
Thank you for your feedback!

10/10 Fremragende

Jessica

Overnattede 1 nat i april 2024
Svar fra Hotel Management den 1. maj 2024
Thank you for your feedback

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was very nice and clean! We had a king size bed with a gas fireplace. Very nice touch!! Loved it!
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 24. apr. 2024
Thank you for your stay!

10/10 Fremragende

Brian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is a very nice hotel not a cookie cutter corporate holiday inn. Would stay there again.
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 24. apr. 2024
Thank you for your feedback and stay.

10/10 Fremragende

Concetta

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 24. apr. 2024
Thank you for your feedback

8/10 Udmærket

Caroline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Hotel Management den 19. apr. 2024
Thank you for your stay!

10/10 Fremragende

Robert, Yonkers

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 19. apr. 2024
Thank you for your stay!

6/10 Okay

Tatiana

Synes godt om: Service og personale
Easy to walked around
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 19. apr. 2024
Thank you for your feedback

2/10 Forfærdeligt

Aamer

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
What a nightmare. Dirty outdated smelly and extremly noisy with no stafff to regulate. People blasting music in rooms screaming in hallways
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 19. apr. 2024
Thank you for your feedback.

10/10 Fremragende

Gabrielle

Overnattede 1 nat i april 2024
Svar fra Hotel Management den 1. maj 2024
Thank you for your feedback

10/10 Fremragende

Kathleen

Rejste med familie
Great location but very run down, definitely needs some updates
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 5. apr. 2024
Thank you for your stay and feedback!

2/10 Forfærdeligt

Andrea

Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 19. apr. 2024
Thank you for your feedback

10/10 Fremragende

Elizabeth

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 30. mar. 2024
Thank you for your stay and feedback.

8/10 Udmærket

Nancy, Alhambra

Rejste med familie
Synes ikke om: Faciliteter
We didn’t stay very long. An indoor pool was listed as an amenity, and when we arrived the pool was completely out of service
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 30. mar. 2024
Thank you for your feedback!

10/10 Fremragende

Parker

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always a good spot to stay when in town, close to everything and nobody bothers you
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 30. mar. 2024
Thank you for your feedback!

8/10 Udmærket

Shahida

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 24. mar. 2024
Thank you for your feedback

6/10 Okay

tammy

Rejste med familie, Forretningsrejsende
Property could be beautiful. Right on Main Street, very conveniently located however in need of a refurbishing. Carpets are old and dingy and the furniture in the rooms very dated. Double sized beds only but they were comfortable. Staff friendly although I only encounter check in/out person.
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 17. mar. 2024
Thank you kindly for your feedback!

8/10 Udmærket

Janel

Synes godt om: Service og personale
The facility had beautiful decor. It was a quiet place to relax.
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 12. mar. 2024
Thank you for your feedback!

2/10 Forfærdeligt

Devin

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 12. mar. 2024
Thank you for your feedback

10/10 Fremragende

Erin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a late check out and they were very nice about it
Overnattede 2 nætter i februar 2024
Svar fra Hotel Management den 1. mar. 2024
Thank you for your feedback and stay!

10/10 Fremragende

Dinorah W

Rejste med familie
Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 1. mar. 2024
Thank you for your feedback and stay!

10/10 Fremragende

Gabrielle

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 25. feb. 2024
Thank you for your feedback!

10/10 Fremragende

Caroline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 20. feb. 2024
Thank you for your feedback!

2/10 Forfærdeligt

Karen

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worst experience ever at hotel
Check in experience was wonderful. That young lady was very friendly and helpful. All I know is she had four kids. I don’t know her name. But felt good checking in. The bathroom gave us trouble. Needed to call for a toilet plunger which the nice girl brought up right away and asked if we wanted her to plunge it for us. We said no. But the offer was there and appreciated. The toilet ran off an on all night and the exhaust fan did not work. Would not have complained about it but we did want to upgrade to another room. Pay them more money and upgrade. The front desk lady in the morning said basically they had no rooms. Even though the parking lot was empty. She didn’t even look at her computer to see when it would be ready. She just said most people just extend their stay in same room. She was extremely rude and condescending. We booked an upgraded room on hotels.com and asked for upgraded room w/early check in,told them why. That same horrible lady called five minutes later and lied and said I complained that “nothing worked in the room”. That’s not at all what I said.She said “I TRIED to EXPLAIN TO YOUR HUSBAND” that we have no clean rooms and she then said nothing would be ready until at least 3pm. I feel this was out of spite. They were not even going to try to get it ready early. I have never been treated so badly at a hotel that I was trying to give even more money. I already booked tonight but will never stay here again. And would not recommend it.
Overnattede 1 nat i februar 2024
Svar fra Front Desk Manager den 10. feb. 2024
Thank you for your feedback

8/10 Udmærket

Matthew

Synes godt om: Service og personale
Staff was very courteous and helpful. You can’t beat the location downtown. Could use an upgrade but overall solid.
Overnattede 1 nat i januar 2024
Svar fra Hotel Management den 3. feb. 2024
Thank you for your feedback

10/10 Fremragende

Patrick, Scotia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Hotel Management den 29. jan. 2024
Thank you for your stay

6/10 Okay

alese

Rejste med partner
This is a basic college town hotel. It is dated but clean. Walking distance to many bars, restaurants, and shops.
Overnattede 1 nat i december 2023
Svar fra Front Desk Manager den 13. jan. 2024
Thank you for your feedback.

8/10 Udmærket

Robert

Forretningsrejsende
Booked a fireplace room and did not get one. When asked they said there were no fireplace rooms clean and that Hotels.com did not book a fireplace room.
Overnattede 1 nat i december 2023
Svar fra Front Desk Manager den 28. dec. 2023
Thank you for your feedback!

8/10 Udmærket

thomas

Overnattede 1 nat i november 2023
Svar fra Front Desk Manager den 28. dec. 2023
Thank you for your feedback!

10/10 Fremragende

Carmine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Front Desk Manager den 28. dec. 2023
Thank you for your feedback!

10/10 Fremragende

roland

Overnattede 1 nat i december 2023
Svar fra Front Desk Manager den 13. jan. 2024
Thank you for your feedback.

6/10 Okay

Carol

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The exterior and lobby have been well kept. Our room was functional but dated. New carpet and a bathroom remodel would do wonders. The beds were actually pretty good. We were in room 216 on the parking lot side and "Jimmy T's" Cocktail Lounge next door was rock'n until 2am on a Friday night. So, unless you're planning to go over to Jimmy T's, get a room on the opposite side of the hotel. Breakfast was basic continental, coffee was hot on Saturday morning but cold on Sunday morning. I think it was the same coffee. Oh well...walked to local coffee shop on Main St. The price was right, $83 tax in early December. If the owners put just a little more $$ into it, The Marx would compete better in Oneonta.
Overnattede 3 nætter i december 2023
Svar fra Hotel Management den 19. dec. 2023
Thank you for your feedback!

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Outstanding Hotel With Great Staff
Beautiful hotel with a very friendly staff. Room was clean and even had a working fireplace. Wall paper and rugs are a little worn but that wasn’t an issue for us. Close to Main Street, which was nice. Also has a pool and hot tub. The price was very reasonable and will definitely stay there again.
Overnattede 2 nætter i december 2023
Svar fra Hotel Management den 19. dec. 2023
Thank you for your feedback!

10/10 Fremragende

JOHN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Hotel Management den 19. dec. 2023
Thank you for your feedback!

10/10 Fremragende

jason

Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room was very nice overall but the room heater did not work :-( My only complaint. Check in staff where excellent, room was overall nice for the price.
Overnattede 1 nat i november 2023
Svar fra Front Desk Manager den 29. nov. 2023
Thank you for your feedback!

8/10 Udmærket

Joan

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Very clean, Nice staff, Hotel is a bit aged but that's the theme. Breakfast no good, but is not a 5 starts hotel. Other than that, this hotel is well located, super clean and comfortable, staff very cool people. Lots of free parking
Overnattede 1 nat i november 2023
Svar fra Front Desk Manager den 29. nov. 2023
Thank you for your feedback and stay.

2/10 Forfærdeligt

Veronica

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Very disappointed, the place is not what you expect it smell so bad in the hallways and rooms.
Overnattede 1 nat i november 2023
Svar fra Hotel Management den 22. nov. 2023
Thank you for your feedback

2/10 Forfærdeligt

Robert

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rude staff and management. Room unkempt. And worst of all tub was so slippery and no treading that when I stepped in I immediately slipped and fell hard injuring my hip and elbow. Cleaning staff walked in to the room with out even knocking. Horrible experience. Zero stars.
Overnattede 1 nat i november 2023
Svar fra Front Desk Manager den 15. nov. 2023
Thank you for your stay. We are sorry to here you feel that way. After review of your reservation it does show however you left your door open while smoking cannabis in our non smoking hotel which is why our housekeeping staff did not knock when the room was indeed propped open with you holding the joint in hand. The 250 charge for the damages is non negotiable since you signed an agreement at check in. We wish you the best in finding a hotel that suits your needs better next time you visit Oneonta.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Service
The parking lot was blocked off on one side due to a water main break and we were a little worried we were in the wrong place at first but we called the front desk and they were wonderful in explaining the situation. Our room was clean and comfortable, if a little dated. Overall a great hotel stay, if we’re ever in town again we’ll be coming back here to stay.
Overnattede 1 nat i november 2023
Svar fra Front Desk Manager den 15. nov. 2023
We greatly appreciate your feedback. Our staff hopes to welcome you back if you find yourself in town again.

10/10 Fremragende

Kenneth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Location to town is perfect.
Overnattede 2 nætter i oktober 2023
Svar fra Front Desk Manager den 11. nov. 2023
We appreciate your feedback.

4/10 Dårligt

Andrew

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
They try to give you a different room than booked
Overall pretty dirty and worn out hotel. They tried to give me a room with significantly different amenities than the one I booked on Hotels.com. After showing the amenities listed for the room I booked, the woman at reception said the listing must be wrong, and that she would only be able to give me the room that matched the price I paid. After a bit of back and forth with me insisting that it was the hotels responsibility to make sure that their listings are correct, she eventually agreed to give me the room that I booked (somewhat begrudgingly). The breakfast was pretty sparse with the one highlight being a make your own waffle station.
Overnattede 1 nat i november 2023
Svar fra Front Desk Manager den 8. nov. 2023
Thank you for your stay!

10/10 Fremragende

christina

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Front Desk Manager den 8. nov. 2023
Thank you for your feed back

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A Pleasant Surprise
I have been to Oneonta before, but this trip my "regular" hotel had raised prices so far that I needed to find a new place to stay. The Marx was recommended by the online site I use, and after a little investigation I decided to give it a try. The hotel exceeded my expectations. It was nice, clean, well provisioned. The desk staff was very friendly and helped with nearby restaurant recommendations. I was also upgraded to a room with a gas fireplace, and enjoyed the experience. While the hotel is rather new, it has the charm of an older, well-established hotel. Internet speed was GREAT, much better than almost every other hotel I have stayed at this year. The continental breakfast is limited, but for the price I was not disappointed.
Overnattede 1 nat i november 2023
Svar fra Front Desk Manager den 4. nov. 2023
We appreciate your feedback and thank you for your stay!

10/10 Fremragende

samuel

Overnattede 1 nat i oktober 2023
Svar fra Front Desk Manager den 4. nov. 2023
We appreciate your feedback and thank you for your stay!

2/10 Forfærdeligt

Aninna

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i oktober 2023
Svar fra Front Desk Manager den 1. nov. 2023
Thank you for your feedback!

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Service og personale, værelsets komfort
Pool room floor was dirty.
Overnattede 1 nat i oktober 2023
Svar fra Front Desk Manager den 1. nov. 2023
Thank you for your feedback!

10/10 Fremragende

Donna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel isn’t in the greatest part of town, so I wasn’t expecting much. I was pleasantly surprised. The hotel was clean and fairly quiet. I was there Halloween weekend, so perhaps that was why it was pretty loud. You could hear the reverie outside.
Overnattede 2 nætter i oktober 2023
Svar fra Front Desk Manager den 1. nov. 2023
Thank you for your feedback!