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Anmeldelser af Lighthouse Suites Inn

2.5 out of 5
Lighthouse Suites Inn
491 Damon Road, Ocean Shores, WA

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 436 af i alt 1006 anmeldelser" "
Bedømmelse på 8 − Udmærket. 306 af i alt 1006 anmeldelser" "
Bedømmelse på 6 − Okay. 149 af i alt 1006 anmeldelser" "
Bedømmelse på 4 − Dårligt. 70 af i alt 1006 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 45 af i alt 1006 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

7,6/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Stephanie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great experience I always stay here when I come to ocean shores
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Shane

Rejste med familie, Rejste med kæledyr
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Booked through expedia. I selected pet friendly, pool and free breakfast. Upon arriving i was informed the pool has been closed for the last 5 years. Then upon checking in I was asked to sign that i had no pets. I stopped them and notified them i did indeed have a pet, she told me she would need to speak to the manager. I was informed pets were only allowed on the 1st floor and that they would make an exception this one time. There was no way to contact the hotel as their phones were down. Once done checking in we were informed the elevators were also out of commision. The fact i had to pay premium prices for less than motel accommodations is ridiculous. The whole hotel is being remodeled. The fact they are charging people full rates with none of the accommodations listed is bs. Remodel sections without guests. Carpet is torn up, spackle on the walls etc. Also plenty of other pets on the second and third floors. The bar and grill in the hotel is also closed. Boarded up doors in various spots. It similar to staying in an abandoned hotel. The least they could do is refund 1 of the 2 nights for all the inconveniences. Hide a bed in the couch was similar to opening one up after being stored in a barn for 5 years. Found ripped blankets and towels. The staff was nice. Would not recommend, especially at their $250 a night rate. Stay somewhere else where you get what you paid for.

4/10 Dårligt

Deborah

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Our stay started with not being able to use the sofa sleeper in the room. They explained that the couch could be used but not the sleeper. The elevators were not in service, so access to the second floor was stairs only. The room was very clean and all acc. available. The chair for the desk was broken as well as the sofa sleeper. The phone number to the motel was disconnected, so the only contact was through the room. I understand the motel was under renovation, wet paint signs and workman were in the hallways. I was charged 50.00 for something that I didn't understand and was not on the original invoice. Maybe pet fee but I had no pet with me. The motel was so close to the beach and town that I overlooked most of the deficiencies. I would rate it a C .
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Emmanuel

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great Location! This was our second time at this property and we will return! Great proximity to the beach, great breakfast. Nice hotel
Overnattede 1 nat i maj 2024

8/10 Udmærket

KatRina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love how its nearby the ocean
Overnattede 1 nat i maj 2024

8/10 Udmærket

Jaret

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024

10/10 Fremragende

Shyanne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very nice and helpful! They are renovating but it was still a great experience. Clean and well taken care of.
Overnattede 4 nætter i maj 2024
Svar fra Lighthouse Suites Inn den 24. maj 2024
Thank you for your recent visit with us at the Lighthouse Suites Inn. We appreciate you taking the time to rate how your stay was. We are pleased to hear our staff was helpful during your stay. Our renovations are taking some time, but the hotel is coming along nicely.

6/10 Okay

Michael

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Staff was friendly and helpful. Facility needs improvements; elevator not working, incomplete wall repairs in stair hallway and pool area was shabbily blocked off.
Overnattede 2 nætter i maj 2024
Svar fra SJ den 20. maj 2024
Thank you for you time to leave us a review. We appreciate your feedback.

10/10 Fremragende

javier

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable!
Overnattede 1 nat i maj 2024
Svar fra SJ den 20. maj 2024
Thank you for your review. We appreciate your feedback!

10/10 Fremragende

Ruben

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place
Overnattede 1 nat i maj 2024
Svar fra SJ den 20. maj 2024
Thank you for your feedback.

10/10 Fremragende

ko-tong

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the beach for clamming,
Overnattede 1 nat i maj 2024
Svar fra Lighthouse Suites Inn den 14. maj 2024
Thank you for your recent visit at the Lighthouse Suites Inn. We appreciate you taking the time on rating how your stay was with us.

6/10 Okay

Shelia

Synes godt om: Rengøring, service og personale, faciliteter
I enjoyed the views from the room.
Overnattede 2 nætter i maj 2024
Svar fra FD den 10. maj 2024
Thank you for staying with us and your time to rate your stay with us. We are pleased to hear that you enjoyed the view!

6/10 Okay

Lori

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I was not happy when I made the reservation. I was not told that the pool and hot tub were closed and I was not told that the elevator was non-functional. I am not happy about that. We paid a little lower $300 for 2 days and we thought we were gonna have a pool and a hot tub to enjoy.
Overnattede 2 nætter i maj 2024
Svar fra Lighthouse Suites Inn den 8. maj 2024
Thank you for taking the time on rating your stay with us. We do have the swimming pool area shown as closed on the Expedia website you booked on. The hotel even sent a confirmation to you on April 30th letting you know about the amenities that were closed. This gave you an ample amount of time to decide to cancel the booking or not.

2/10 Forfærdeligt

Dean

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Terrible we stayed for 2 nights fire alarms went off both nights the elevator didn't work one entry door didn't work at all had to pry open by hand the furniture in the room was extremely dated and the couch was stained all over
Overnattede 2 nætter i maj 2024
Svar fra Lighthouse Suites Inn den 8. maj 2024
Thank you for your recent visit at the Lighthouse Suites Inn. We apologize for the Fire Alarm disturbance during your stay. We are hopeful to have the side door fixed soon. We do hope that you will give our hotel another try in the future.

6/10 Okay

Gregory

Rejste med partner
Staff was friendly. Bathtub need to be drained, when taking shower, tub filled with water.
Overnattede 2 nætter i maj 2024
Svar fra Lighthouse Suites Inn den 4. maj 2024
Thank you for your recent visit at the Lighthouse Suites Inn. We appreciate you taking the time to rate how your stay was with us.

10/10 Fremragende

Kayla

Overnattede 1 nat i april 2024
Svar fra Lighthouse Suites Inn den 24. maj 2024
Thank you for your recent visit at the Lighthouse Suites inn. We appreciate you taking the time to rate how your stay was.

4/10 Dårligt

todd

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Place is under construction. No elevator, no pool, and just unslightly. Lots of potential, but nothing is being done.
Overnattede 1 nat i april 2024
Svar fra Lighthouse Suites Inn den 4. maj 2024
Thank you for your recent visit with us here at the Lighthouse Suites Inn. We are working on getting our amenities back up and running.

10/10 Fremragende

Denise, Seattle

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff are awesome, from the time I called to inquire about a pet unit and up into the time i left. Very friendly and helpful. I got the king jacuzzi room. It was excellent and had a back patio at ground level. Excellent for bringing your pet. The price was good for what I received. The place was clean.
Overnattede 1 nat i april 2024
Svar fra Lighthouse Suites Inn den 28. apr. 2024
Thank you for your recent stay at the Lighthouse Suites Inn. We appreciate you taking the time to leave us an amazing review!

10/10 Fremragende

Darin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Jacuzzi tub in the room was awesome.
Overnattede 1 nat i marts 2024
Svar fra Lighthouse Suites Inn den 27. apr. 2024
Thank you for your recent visit with us here at the Lighthouse Suites Inn. We appreciate you taking the time to leave us a review.

6/10 Okay

Marla

Very nice staff. The hotel wasn’t in very good condition. Doors and elevators were not in operation. But it was a good value.
Overnattede 1 nat i marts 2024
Svar fra Lighthouse Suites Inn den 24. maj 2024
Thank you for your recent visit at the Lighthouse Suites Inn. We appreciate you taking the time on rating how your stay was with us.

8/10 Udmærket

Gaylan

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra Lighthouse Suites Inn den 27. apr. 2024
Thank you for your recent visit with us here at the Lighthouse Suites Inn. We appreciate you taking the time to rate how your stay was with us.

2/10 Forfærdeligt

Tina

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I chose this hotel, because I wanted to be right on the beach and was hoping for a beachfront view. The description on the website upon booking made it sound like there was an ocean view I was willing to pay the extra money for that specific reason and the jetted tub was, a great bonus I arrived, fairly late in the evening, and was excited just to enjoy the ocean view and the jetted tub. After a very long trip. Upon my arrival, I found out from the not so friendly night staff worker that no pets were allowed on the upper floors and the “view“ was of the dunes… Venturing into find my room. I noticed that the hallway was very unkempt, and was saddened to see that the room was not much better. There was hair clumps in the bath tub, and the counters were dirty. The lady had told me that the Jets for the jetted tub could not be on after 10 PM because of the noise and vibration. After having to clean the jetted tub myself, I didn’t have much time to enjoy it. It was nice to be able to at least hear the ocean and be very close in the morning. The breakfast was very subpar, but they did have a lot of options. The room was FREEZING. The temp was set at 62 degrees when I came in. The last thing I will note is that the bed was very uncomfortable. The mattress was stiff, and the linens were very starchy and uncomfortable. Overall, I do wish I would’ve chosen somewhere else to go especially considering the much higher price I paid, hoping for a view, and jetted tub, and a clean room.
Overnattede 1 nat i april 2024
Svar fra SJ den 22. apr. 2024
Thank you for your time to leave us a review. We appreciate that you took the time to rate your stay with us. Our primary goal is our guest with an enjoyable experience. Your feedback will be forwarded to the respective teams so improvements can be made. In the future, we hope you consider returning and giving us another chance to impress you.

10/10 Fremragende

javier

Synes godt om: Rengøring
Overnattede 2 nætter i april 2024
Svar fra Lighthouse Suites Inn den 27. apr. 2024
Thank you for your recent visit with us here at the Lighthouse Suites Inn. We appreciate you taking the time to rate how your stay was.

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale
Great distance from beach. Clean and neat. Staff friendly.
Overnattede 1 nat i april 2024
Svar fra SJ Front Desk den 21. apr. 2024
We are so happy to hear that you enjoyed your stay with us! Hope to see you again

2/10 Forfærdeligt

Debby, Bellevue

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My door had a huge gap at the top where it wasn’t fully closed but all the other doors were The bathroom was filthy and the deck was all scratched up On 3rd floor elevator was broken
Overnattede 6 nætter i april 2024
Svar fra SJ den 22. apr. 2024
Thank you for your time to rate your stay with us and leave a review. It is reviews like yours that help us improve our facility's so our guest can enjoy there stay. We would like to apologize for any inconvenience during your time with us. Hope to see you again with a much better experience.

8/10 Udmærket

Maribeth, Longview

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Advertised free wifi however no wifi at all in the room. Also no pool or sauna
Overnattede 1 nat i april 2024
Svar fra Cynthia den 17. apr. 2024
Good morning Maribeth,Thank you for letting us know how your stay was with us. I do apologize for the inconvenience of no WiFi connection, but we are working on it.Our pool area has been out of service for quite a while.

8/10 Udmærket

Grace, Lynnwood

Synes godt om: Rengøring, service og personale, faciliteter
They’re on the renovation but overall they good to stay
Overnattede 2 nætter i april 2024
Svar fra Cynthia den 17. apr. 2024
Good morning Grace,I am happy to see that you had a wonderful stay here in Ocean Shores.

8/10 Udmærket

Allison

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Needs better mattresses!!! Other than that the staff was very helpful and super friendly!! Felt like we had our own access to the beach! Otherwise beautiful rooms and views!!
Overnattede 1 nat i marts 2024
Svar fra Cynthia den 10. apr. 2024
Good afternoon Allison,By telling us what you liked about your stay and how we can improve, you are helping us deliver better and better experiences for you and other guests in the future. Thank you for your lovely comments about our staff!

10/10 Fremragende

Gerardo

Great stay!
Overnattede 1 nat i april 2024
Svar fra Cynthia den 10. apr. 2024
Good afternoon Gerardo,I am delighted to see that you had a very enjoyable stay with us while recently visiting Ocean Shores!

8/10 Udmærket

Cesar

Rejste med familie
Synes godt om: Rengøring, service og personale
Not working the pool. Elevator
Overnattede 1 nat i marts 2024
Svar fra Cynthia den 9. apr. 2024
Hello Cesar,I do want to apologize, but our pool has been out of service for quite awhile. It should be up and running, hopefully by June. For the elevator, we are trying to get that up and running as well, hopefully mid to end of April.

10/10 Fremragende

Andrew

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My girlfriend and I came as just a short weekend trip. The hotel itself was very nice and quiet, it made for a nice relaxing weekend. Only downside, and we knew this going, is the pool and hot tub was out of order and has been for a while. It would have been nice to soak in the hot tub after hiking and walking the beautiful beaches and trails around the hotel. Other than that the stay was very nice and I'm sure we'll be back again.
Overnattede 2 nætter i april 2024
Svar fra Cynthia den 9. apr. 2024
Hello Andrew,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.To book a room with a jacuzzi, its best to call a month in advance. They go pretty quickly.

10/10 Fremragende

Hyuk, Newcastle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hospitality!!
Overnattede 1 nat i april 2024
Svar fra SJ Front Desk den 8. apr. 2024
Thank you for your feedback.

8/10 Udmærket

Michelle

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
This place was great! Right on the beach! It shows its age here and there but the updgrades they have done are really nice. Overall we would stay here again no problem.........except......if you are a light sleeper like my husband and I, book a top floor room! A 5 am wake up by someone pacing and slamming their front door was not on our itinerary. Sound proofing between floors was not very good. But it will not stop us from coming back.
Overnattede 1 nat i april 2024
Svar fra SJ Front Desk den 8. apr. 2024
Thank you for leaving us a review. We are pleased to hear that you enjoyed your stay. Thank you for booking your room with us here at the Lighthouse Inn Suites.

8/10 Udmærket

Jeremy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay!
Overnattede 1 nat i april 2024
Svar fra SJ Front Desk den 8. apr. 2024
Thank you for your time to leave us a review! We are happy to hear you enjoyed your stay.

2/10 Forfærdeligt

Daniel

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My wife and I used to come here often when it was owned by Best Western. It wasn't perfect but it was a nice, cozy spot for us to make memories in. When Best Western was no longer affiliated, we were glad at least it was still kept up and running. I understand hard times, However, for being charged almost 200 bucks a night you'd expect some things to improve to some degree The elevator has been broken for almost a year now. That tells me there is no effort and no money being put in to fixing it. Wifi is gone. Receptionist said they were trying out a new provider, "there should be no password for it". There is no network to connect to. No wifi. We tried to tell receptionist, she told us to restart our devices, then abruptly hung up. Most TV channels are locked behind direct TV pay wall. So limited TV selection. Appliances are out dated and fridge isn't even cold. You can hear everyone around you, their voices, their footsteps, their doors, drawers. I like to think we're regulars. But this will be our last time staying here as we have come up at least 5-7 times within the last 12 months and these issues have not been getting better, they have gotten worse. (Elevator broken every trip up here) This hotel feels like a scam and we will be taking our business elsewhere until we get affirmative change. I encourage everyone to stop wasting your money here as it's going into pocket books not to the business.
Svar fra Lighthouse Suites Inn den 6. apr. 2024
Thank you for your recent visit at the Lighthouse Suites Inn. We have read your review and understand that you are not happy with your stay. The property is under construction and we are working hard to get things repaired that were neglected before new ownership took over the property These repairs do take time, for that we apologize. One of our members of management will reach out to you.

10/10 Fremragende

Jodi, Phoenix

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My family had a great stay. We plan to go back in warmer weather.
Overnattede 1 nat i april 2024
Svar fra Lighthouse Suites Inn den 5. apr. 2024
Thank you for your recent visit with us at the Lighthouse Suites Inn. We appreciate you taking the time to rate how your stay was with us. See you in the summer.

8/10 Udmærket

Ashley

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i marts 2024
Svar fra Cynthia den 3. apr. 2024
Good afternoon Ashley,I am delighted to see that you had a very enjoyable stay with us while recently visiting Ocean Shores!

8/10 Udmærket

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Cynthia den 3. apr. 2024
Good afternoon William,I am delighted to see that you had a very enjoyable stay with us while recently visiting Ocean Shores!

8/10 Udmærket

Matthew

Overnattede 1 nat i marts 2024
Svar fra SJ Front Desk den 21. apr. 2024
Thank you for rating your stay with us!

10/10 Fremragende

Charlie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No complaints!
Overnattede 2 nætter i marts 2024
Svar fra Cynthia den 3. apr. 2024
Good afternoon Charlie,I am delighted to see that you had a very enjoyable stay with us while recently visiting Ocean Shores!

10/10 Fremragende

bounmy

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place t stay at ocean shores, the room is clean, great customer service
Overnattede 1 nat i marts 2024
Svar fra Lighthouse Suites Inn den 31. mar. 2024
Thank you for your recent visit at the Lighthouse Suites Inn. We appreciate you taking the time to rate your stay.

10/10 Fremragende

Preston

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always enjoy staying here, clean rooms, courteous staff and close to beach.
Overnattede 2 nætter i marts 2024
Svar fra Lighthouse Suites Inn den 31. mar. 2024
Thank you for you recent visit with us here at the Lighthouse Suites Inn. We appreciate you taking the time to rate how your stay was.

8/10 Udmærket

Carol

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We love the quietness of the hotel when we visit. It is in a great location and the ocean view from the rooms is amazing.
Overnattede 2 nætter i marts 2024
Svar fra Lighthouse Suites Inn den 31. mar. 2024
Thank you for your recent visit at the Lighthouse Suites Inn. We appreciate you taking the time to rate how your stay was with us. We do have the best view in town.

4/10 Dårligt

Amanda

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The only good place about this place is the location to the beach. Our room was disgusting! The wifi didn't work. We were told not to sit on the couch. They didn't even post that their pool was closed on the website or online. Their elevator was broken. The fireplace turns off after 10 minutes. Above the fireplace they have a carbon monoxide posting. Made us feel like the fireplace wasn't installed correctly. They give you 4 small square pillows to sleep with. The fridge was not cold. There were no soaps in our room. There were several rooms that were padlocks shut. Creepy. This place is run down. For 170.00 a night, you shouldn't have this experience. The fromt desk person was nog very presentable. Who from this hotel is going to do anything or reach out for our terrible experience?
Overnattede 1 nat i marts 2024
Svar fra Lighthouse Suites Inn den 30. mar. 2024
Thank you for taking the time to rate your stay with us here at the Lighthouse Suites Inn. First off I would like to apologize for your unhappy stay. However, all websites that we are partnered with show that our swimming pool area is closed. We also send a detailed confirmation going over the hotel amenities that are not available as well. As for the padlocks on the doors, we only have one room like that, which is going through more renovations. The carbon monoxide units are required by law. Washington State law (RCW 19.27.530) requires carbon monoxide alarms to be installed in new residences. As of January 1, 2013, carbon monoxide alarms are required in existing apartments, condominiums, hotels, motels, and single-family residences, with some exceptions. One of our members of management will reach out to you, to discuss your stay.

8/10 Udmærket

Dennis

Synes godt om: Rengøring, service og personale, faciliteter
No elevator, = would have been nice. My wife & I are 79 . signs of spackling, means going to be painted soon, I hope Staff was SUPER..
Overnattede 2 nætter i marts 2024
Svar fra Lighthouse Suites Inn den 28. mar. 2024
Thank you for your recent visit with us at the Lighthouse Suites Inn. We appreciate you taking the time to rate your stay. We are in the process of repair to the building and property, so I do apologize for any disturbances you endured.

10/10 Fremragende

Roshele

Rejste med partner
Synes godt om: Rengøring, service og personale
The staff was extremely wonderful and beautiful rooms!! Bed was uncomfortable but everything else was amazing.
Overnattede 1 nat i marts 2024
Svar fra Lighthouse Suites Inn den 28. mar. 2024
Thank you for your recent visit at the Lighthouse Suites Inn. We appreciate your feedback.

8/10 Udmærket

Noel

Rejste med familie
Synes godt om: Rengøring, service og personale
Excellent ocean view and convenient beach access. Some of the amenities are closed for remodeling but we were informed ahead of time so it was not a surprise.
Overnattede 1 nat i marts 2024
Svar fra Cynthia den 25. mar. 2024
I am delighted to see that you had a very enjoyable stay with us while recently visiting Ocean Shores!

10/10 Fremragende

Racheal

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice an cleaned up an nice staff
Overnattede 2 nætter i marts 2024
Svar fra Front Desk den 25. mar. 2024
Thank you for taking the time to rate your stay. We are pleased to hear that you enjoyed your stay.

8/10 Udmærket

Sarah

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Unfortunately Expedia didn’t highlight that the room I was booking was not dog friendly. Thankfully the staff was able to get me another room but in summer I don’t know that that would be a possibility. Dog friendly rooms don’t have an ocean view and are only on the first floor but we loved the room and the ability to easily walk out through the sliding door when the dogs needed a break.
Overnattede 2 nætter i marts 2024
Svar fra Front Desk den 22. mar. 2024
Thank you for staying with us! We are glad to hear that we could make your stay enjoyable for you and your pet. Hope to see you again.

8/10 Udmærket

Kulhoon

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly staff, overall property was clean however, our room had no shampoo, conditioner, and the shower faucet was loose and couldnt turn it to the hot side. In addition, the day we reserved the room the pool and the elevator was out of service.
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 21. mar. 2024
Thank you for staying with us! We would like to apologize for not having the shower necessities that you need. We are currently working on the pool and elevators and hope they are up and running soon. Hope you will stay with us again!