Udendørs pool, liggestole

Anmeldelser af Riu Palace Antillas - Adults Only - All Inclusive

4 out of 5
Riu Palace Antillas - Adults Only - All Inclusive
J E Irausquin Boulevard 77, Noord

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 557 af i alt 1230 anmeldelser" "
Bedømmelse på 8 − Udmærket. 269 af i alt 1230 anmeldelser" "
Bedømmelse på 6 − Okay. 154 af i alt 1230 anmeldelser" "
Bedømmelse på 4 − Dårligt. 108 af i alt 1230 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 142 af i alt 1230 anmeldelser" "

8,2/10

Rengøring

8,6/10

Service og personale

7,8/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

6/10 Okay

Alexandra

Overnattede 5 nætter i maj 2024

8/10 Udmærket

Cheri Lynn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed this was our second visit Thought entertainment could have been better The food and service was top notch One day the water sprinkler on beach was not working so you could not rinse offf would have liked music at the pool all day
Overnattede 6 nætter i maj 2024

2/10 Forfærdeligt

Beatriz

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
We were given a room overlooking construction after paying for oceanview,door card constantly not working, needing to request toilet paper,unable to make reservations so long waits for dinner, limited food options.Unable to control room AC so it was waking up several times a night either cold or hot.
Overnattede 5 nætter i maj 2024

8/10 Udmærket

Meghan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Francis

Rejste med familie, Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First time to Aruba and let me tell you there is something for everyone! Love this place! I have never seen and experienced such a wonderful, kind, friendly and on top of it staff! My girlfriend and I will be back for sure! They just get it!
Overnattede 6 nætter i maj 2024

6/10 Okay

Rosalina

Rejste med partner
Synes godt om: Rengøring
The only restaurants worth dining is the buffet and Krystal. The steakhouse was under staffed with one chef cooking all the food. We ended up leaving the restaurant without eating.
Overnattede 5 nætter i maj 2024

8/10 Udmærket

Denise

Rejste med familie
Synes godt om: Service og personale, faciliteter
Food / drinks / service / staff / beach all amazing. Beds are hard and property is in average condition. Towels and linens were stained.
Overnattede 6 nætter i maj 2024

10/10 Fremragende

foster

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great
Overnattede 4 nætter i maj 2024

10/10 Fremragende

darlenis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Joanna Danuta

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Construction right next door. Difficult to sleep in.
Overnattede 7 nætter i maj 2024

8/10 Udmærket

Poscha M

Overnattede 8 nætter i maj 2024

10/10 Fremragende

Grzegorz

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
convenient
Overnattede 7 nætter i maj 2024
Svar fra Online Reputation Manager den 21. maj 2024
Dear Grzegorz,We are delighted that your stay with us has been a success.We are glad you enjoyed the service we provide to our guests.We hope that soon, you will be able to live an even better experience with us.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

4/10 Dårligt

freddie

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
The rooms need to be upgraded. There was mold on the wall around the Vints There was mold on the comforter on the bed. The shower was leaking. My key card didn't work on several occasions. There was no elevator in the building which left me to have to use the stairs back-and-forth several times The food on the resort is terrible.
Overnattede 6 nætter i maj 2024
Svar fra Hotel Riu Palace Antillas den 22. maj 2024
Dear Freddie,We will address your concerns with the appropriate members of our team, as we are saddened to read that regardless, of our efforts, you could not find anything of your liking.Best Regards,Hotel Riu Palace AntillasOnline Reputation Manager

8/10 Udmærket

Jeffrey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This beach was absolutely gorgeous and the staff was top notch. the rooms were nice. not very clean hotel but nice. downtown area has a lot of places to eat and shop. About a 15 minute walk. Area felt very safe. almost do not need the all inclusive. The all inclusive drinks were better than other all inclusives/beats Mexico hands down. you can actually swim at these beaches, no red flags. cannot bring shells home or off the island. restaurants at the hotel were very good. and you can go next door inclusive too. I gave this a 4 because the hotel itself and the rooms were a bit dirty and unkept. Sheets and pillow cases did not look cleaned. but as stated the staff is the best I have encountered
Overnattede 6 nætter i marts 2024
Svar fra Online Reputation Manager den 23. maj 2024
Dear Jeffrey,We look forward to your next visit. We are delighted to hear how you felt during your stay, it was a real pleasure to give you a truly luxurious experience.We assure you that we have taken note of your comments and will take them up with the relevant departments.Thank you very much for sharing your feedback with other guests.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fremragende

Alejandro

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great!
Overnattede 7 nætter i maj 2024
Svar fra Online Reputation Manager den 20. maj 2024
Dear Alejandro,We greatly appreciate your positive feedback. Receiving you in our facilities has been a real privilege. It fills us with joy to know that your experience with us was so rewarding. We sincerely hope to have the opportunity to host you again on numerous occasions.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fremragende

DENNIS E

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this place can’t wait to return
Overnattede 6 nætter i maj 2024
Svar fra Online Reputation Manager den 16. maj 2024
Dear DENNIS E,It is great to know that you enjoyed your stay with us.It was a pleasure hosting you and thank you for taking the time to review your recent stay.We hope we see you soon again!All the best, Hotel Riu Palace AntillasOnline Reputation Manager

8/10 Udmærket

John

Overnattede 7 nætter i maj 2024

10/10 Fremragende

Alexandro

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This experience was Amazing!! We cann ot wait to go back.highly recommended
Overnattede 4 nætter i april 2024
Svar fra Online Reputation Manager den 15. maj 2024
Dear Alexandro,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Palace AntillasOnline Reputation Manager

8/10 Udmærket

Moises

Synes godt om: Rengøring, service og personale
Riu Palace Antillas has a gorgeous location. However, this hotel is in need of some renovations and updating. The decor and furniture, including the beach loungers, are all showing signs of wear. Many of the beach towels we received were stained. The beautiful beach can make you forget all of those things. But only temporarily. The food was good though there wasn't much variety on the menus. We would love to go back to Aruba, but we're not sure if we'd go back to Riu Palace Antillas.
Overnattede 7 nætter i maj 2024
Svar fra Hotel Riu Palace Antillas den 15. maj 2024
Dear Moises,Thank you for taking the time to provide us your feedback on your stay at our property.We are truly sorry to read of your dissatisfaction and we never wish for our guests feel any discomfort.We have noted your review to ensure we can work on improving our service delivery and offerings at the hotel accordingly. Best Regards,Hotel Riu Palace AntillasOnline Reputation Manager

6/10 Okay

Shannon Leigh

Overnattede 7 nætter i marts 2024

10/10 Fremragende

Juan Ramon De la

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Service is excellent
Overnattede 6 nætter i april 2024
Svar fra Hotel Riu Palace Antillas den 9. maj 2024
Dear Juan Ramón De la,Your compliment is very much appreciated, our reward is your kind review with the confirmation of a job well done. Thank you very much!We will continue to work in order to improve our services, we would love to welcome you again soon.And we wish you a lovely day!¡Un abrazo, Juan Ramón!Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fremragende

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful beach, food very good.
Overnattede 6 nætter i april 2024
Svar fra Hotel Riu Palace Antillas den 9. maj 2024
Dear Robert,Your compliments are very much appreciated, our reward is your kind review with the confirmation of a job well done. Thank you very much!We will continue to work in order to improve our services, we would love to welcome you again soon.And we wish you a lovely day, Robert!Kindest wishes,Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fremragende

John P

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The construction next door was an eyesore, something I didn't want to see on vacation
Overnattede 7 nætter i april 2024
Svar fra Online Reputation Manager den 9. maj 2024
Dear John P,Thank you for taking the time to give us your valued feedback following your stay at our hotel. We look forward to welcoming you again soon and share a better experience. Have a lovely day. Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fremragende

Christine

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had an amazing visit! The property is perfectly located. The staff is highly attentive and so friendly! Great food options.
Overnattede 8 nætter i april 2024
Svar fra Online Reputation Manager den 9. maj 2024
Dear Christine,Thank you for your words, they are very gratifying and show us that we are working in the right direction.We sincerely hope that you will visit us again soon in one of our facilities and offer you a stay that will be the same or even better than the one you experienced.We hope you will be back soon.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

6/10 Okay

Elizabeth E, Elkton

Rejste med partner
Synes godt om: Service og personale
This was our third trip back to the Riu Antilles. Our prior two trips were fantastic, however, this year there were some notable differences at the resort in regard to cleanliness, attentiveness from staff, and dining/food options. For the past couple of years, we would re-book the trip shortly after returning home, however, this year we will not be re-booking but looking into other adventures.
Overnattede 5 nætter i april 2024
Svar fra Online Reputation Manager den 7. maj 2024
Dear Elizabeth E,We would like to thank you for taking the time to review us!It is disappointing to hear that you experienced the above-mentioned inconveniences during your stay and that they caused your holiday to be less enjoyable.Rest assured we will forward your comment to our management team to follow up and we are looking forward to having another chance to welcoming you back in the near future to share a more positive experience with you.Best regards,Hotel Riu Palace AntillasOnline Reputation Manager

6/10 Okay

Victoria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The meats on buffet were very tough to eat.
Overnattede 4 nætter i april 2024

6/10 Okay

Donald W

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Italian restaurant, been there twice, first time service was terrible. second time food was terrible. Krystal's was terrific both times. Send the folks from the Italian restaurant to Krystal's for training
Overnattede 7 nætter i april 2024
Svar fra Online Reputation Manager den 6. maj 2024
Dear Donald W,Thank you for sharing your feedback with us! We are sorry you were not entirely satisfied with the restaurants food choices as we give great importance to meet all guests expectations. We will of course share your impressions with the corresponding team for an adequate follow up as we are looking forward to having the opportunity to welcome you back in the future, so that we can provide a better experience.We remain with warm regards, Hotel Riu Palace AntillasOnline Reputation Manager

8/10 Udmærket

Chris

Synes godt om: Rengøring, service og personale
Very similar to other Riu properties. Rooms were large, cleaned well daily, pool area well staffed. Beach was nice but would have been amazing had there of been a beach attendant or waiter. Restaurants were easier than expected to get into as they are first come first serve. (We were a group of 14). Very very few US Brand name liquors so you never quite knew what you were getting. Over all I would return.
Overnattede 4 nætter i april 2024
Svar fra Hotel Riu Palace Antillas Online Reputation Manage den 8. maj 2024
Dear Chris,It is very gratifying to read you enjoyed your holiday.We will share your impression.It would be nice to welcome you again soon, Chris.Wishing you a brilliant day!Kindest Greetings!Hotel Riu Palace AntillasOnline Reputation Manager

8/10 Udmærket

Nate

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i april 2024

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a pleasant stay at the RIU Antilles. The only things that need to be worked on is the dining situation in the evenings - if you are not at the specialty restaurants by 6:00 p.m, you have a hard time, if at all, getting in once it is full. Also, the covered beach areas (palapas) are taken once the attendant is there at 6:00 a.m. We had a hard time finding a spot on the beach by 7:00 a.m. and most people don’t want to be up that early just to secure a spot. Other than that, we had a great time!
Overnattede 6 nætter i april 2024
Svar fra Hotel Riu Palace Antillas Online Reputation Manage den 6. maj 2024
Dear Lisa,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.However, we are disheartened to read that your stay was overshadowed by the negative aspects and that you were not able to feel completely relaxed during your stay with us.We will do our best to work on these issues, your impressions will be shared with our team.Wishing to host you again very soon!Kindest wishes!Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fremragende

Tracy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024

10/10 Fremragende

Pascale Marie

Rejste med partner
Synes godt om: Rengøring, faciliteter
Great
Overnattede 7 nætter i april 2024
Svar fra Online Reputation Manager den 3. maj 2024
Dear Pascale Marie,We are pleased to know the evaluation you have given us.Furthermore, we are happy to know that we have been part of your pleasant experience in our facilities.We appreciate the kindness you have had in evaluating us so positively.It will be a pleasure to welcome you once again.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fremragende

Ronald Andrew

Rejste med partner
Staff was very responsive, there when you heeded
Overnattede 7 nætter i april 2024
Svar fra Online Reputation Manager den 3. maj 2024
Dear Ronald Andrew,Thank you for your review and for spending time with us.We're glad we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fremragende

Cary Jay

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Q
Overnattede 7 nætter i april 2024
Svar fra Online Reputation Manager den 22. apr. 2024
Apreciad@ Cary Jay,Todo nuestro equipo trabaja muy duro para que nuestros huéspedes se sientan felices.Para nosotros es muy grato conocer su experiencia en nuestro hotel.Ha sido un placer atenderle en nuestras instalaciones.Siempre le esperamosCordialmente, Hotel Riu Palace AntillasOnline Reputation Manager

4/10 Dårligt

Christine

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring
I recently stayed at the Riu resort and unfortunately, my experience was less than pleasant. The resort was overcrowded and noisy throughout my stay. One incident that particularly stood out was witnessing someone vomiting in the pool area during midday, which was quite unsettling. Additionally, adults were seen yelling and sprinting through the lobby, adding to the chaotic atmosphere. Hygiene standards seemed to be lacking, as I observed salt and pepper shakers being wiped with dirty cloths that were used to clean food off dirty tables. Furthermore, tables were wiped without the use of cleaning products, which was concerning. On a positive note, the buffet offered a wide variety of food options, which was a highlight of my stay. However, I found the restaurant seating policy to be quite ridiculous, as well as the palapa game they had in place. The rooms in the villas were outdated, featuring 70s/80s decor that could use a modern touch. Despite this, the location of the villas is beautiful and convenient, especially if you don't mind navigating stairs. Overall, due to the noise, hygiene issues, and outdated rooms, I would not choose to stay at this loud party hotel again.
Overnattede 5 nætter i april 2024
Svar fra Online Reputation Manager den 2. maj 2024
Dear Christine,Thank you for your comment,We are sorry to hear that you left with those feelings about our facilities.We regret any inconvenience caused by the inappropriate behaviour of other guests. Please be assured that we work tirelessly to maintain an environment of peaceful and respectful coexistence, taking steps to encourage respect among all who choose to stay with us.We would welcome the opportunity to welcome you back to one of our facilities and present you with the wonderful experience that we are accustomed to offering you with 100% satisfaction.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fremragende

Andrea

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing time! Amazing staff
Overnattede 4 nætter i april 2024
Svar fra Hotel Riu Palace Antillas Online Reputation Manage den 23. apr. 2024
Dear Andrea,Thank you very much for your fabulous review.The best reward is learning to learn you liked it.We count ourselves lucky for our lovely guests and we really look forward to working for you again soon, Andrea!Kindest Greetigns!Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fremragende

Tara Ann

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved everything!
Overnattede 7 nætter i april 2024
Svar fra Hotel Riu Palace Antillas Online Reputation Manage den 23. apr. 2024
Dear Tara Ann,It is so nice to learn you enjoyed your stay.Thank you very much for making every effort worthwhile.Our lovely staff will be very pleased.Your evaluation makes us want to continue working to offer the best service.We wish you a lovely day!Love you back, Tara Ann,Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fremragende

Robert

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the staff friendliness, so eager to help and serve. The all inclusive resort was great! From the beach to the pools to the food, very impressed!
Overnattede 7 nætter i april 2024
Svar fra Online Reputation Manager den 19. apr. 2024
Dear Robert,Thank you for your great review and for spending time with us at the Hotel Riu Palace Antillas.We're delighted we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Palace AntillasOnline Reputation Manager

6/10 Okay

Mary

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i april 2024

8/10 Udmærket

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024

10/10 Fremragende

valerie jean

Overnattede 7 nætter i april 2024

10/10 Fremragende

Asia

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is a wonderful resort, and I plan to stay there again soon!
Overnattede 6 nætter i april 2024
Svar fra Online Reputation Manager den 12. apr. 2024
Dear Asia,We appreciate your words from the bottom of our hearts.Obtaining a review like the one you give us from you encourages us to continue on our path and, looking forward to having you return to any of our facilities, to offer you a wonderful experience with us.We continue every day trying to improve ourselves and with open arms to welcome you again.We are always waiting for youYours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fremragende

Lori

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful beach. The hotel amenities
Overnattede 7 nætter i april 2024
Svar fra Online Reputation Manager den 12. apr. 2024
Dear Lori,Thank you for taking the time to write a good review of our hotel. We sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes, Hotel Riu Palace AntillasOnline Reputation Manager

6/10 Okay

Tracy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
OCEANFRONT ROOM IN ANTILLAS VERY SPACIOUS ANDBEAUTIFUL. DIFFICULT GETTING INTO ALLA CARTE RESTAURANTS. ONLY 2 SEATINGS, NEED TO GET THERE BY 6:30-7 TO GET BEEPER FOR 2ND SEATING OR SOLD OUT FOR THE NIGHT. WITH THE EXCEPTION OF ARUBIAN RESTAURANT. WE ATE AT HOTEL 3 NIGHTS- FOOD NOT GREAT. WENT OUT THE OTHER 4 NIGHTS. CAN NOT GET PALAPA/UMBRELLA ON BEACH UNLESS YOU GO OUT AT 6-6:30 AM. AFTER 3PM PEOPLE START TO LEAVE AND PALAPAS OPEN UP. THEY SAY 2 HOURS UNATTENDED AND THEY WILL REMOVE BELONGINGS- NOT AT ALL TRUE.
Overnattede 7 nætter i marts 2024
Svar fra Online Reputation Manager den 10. apr. 2024
Dear Tracy,Thank you for taking the time to provide us your feedback on your stay at our property.In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with the lack of expected service. Truly, this is not the level of experience that we seek to provide our guests. Rest assured that we have discussed your feedback with our team and we hope that you will have a more favorable experience the next time you return to us.We remain with warm regards, Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fremragende

David Paul

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a slight hiccup in the beginning, but it was handled with understanding and sincerity. Great staff and facilities will be back.
Overnattede 7 nætter i marts 2024
Svar fra Online Reputation Manager den 12. apr. 2024
Dear David Paul,We are grateful for your words.It is of the utmost importance that our guests feel at home with us.Our goal is to know that you enjoyed your holiday in our facilities and we note that we really succeeded.We look forward to seeing you again at any of our facilities and we are looking forward to providing you with the 100% satisfactory service that characterises us so much.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

8/10 Udmærket

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Had a great vacation and the staff was excellent!
Overnattede 7 nætter i marts 2024
Svar fra Online Reputation Manager den 11. apr. 2024
Dear Jason,It is wonderful to know that you have enjoyed your stay with us so much.It has been a pleasure hosting you and thank you for taking the time to review your recent stay at the hotel.We hope to see you again soon!All the bestYours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fremragende

Tameka

Overnattede 4 nætter i marts 2024

10/10 Fremragende

Heather R.

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The resort was clean, the service was great from all areas. We had the best housekeeper!
Overnattede 6 nætter i marts 2024
Svar fra Hotel Riu Palace Antillas Online Reputation Manage den 11. apr. 2024
Dear Heather R.,We endeavour to go above and beyond to ensure our guests have a memorable experience.That is why it is rewarding to learn about you had a nice holiday. We are very happy to read you liked your stay.Thank you very much for being our guest, Heather!We will be waiting for your next visit.Warmest Regards,Hotel Riu Palace AntillasOnline Reputation Manager

8/10 Udmærket

Joanne, Springfield

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
There needs to be ventilation in the bathrooms. After a shower the floor becomes extremely slippery and everything is covered in condensation. The shower also leaks all over the floor. I’d say the food in the specialty restaurants was ok. I think the prime rib at the buffet was better than the steak at the steakhouse. The property itself was gorgeous, the pools are great but be prepared to get up early to get a chair!
Overnattede 7 nætter i marts 2024
Svar fra Online Reputation Manager den 11. apr. 2024
Dear Joanne,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Palace AntillasOnline Reputation Manager

8/10 Udmærket

Keyu

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This property is good in general. Typical all inclusive buffet, food are good, even better than the other three restaurants. Our junior suite is clean and quiet. The major complaint I have for this resort is the “reservation” of the palapas. I went to the beach at 5:45 am, all the palapas were already occupied/ reserved with towels. Those towels occupied palapa were empty for more than two hours… one group showed up at 10:45 for their reservation.
Overnattede 3 nætter i april 2024
Svar fra Online Reputation Manager den 10. apr. 2024
Dear Keyu,Thank you so much for taking the time to review your stay and for the wonderful rating!It was a pleasure to serve you.You can trust that we will record your comments and address them with the appropriate departments. We hope to have another opportunity to welcome you back in the near future.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager