Udendørsområde

Anmeldelser af Holiday Inn Niagara Falls Scenic Downtown, an IHG Hotel

3 out of 5

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 372 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 292 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 165 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 104 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 68 af i alt 1001 anmeldelser" "

7,6/10

Rengøring

8,2/10

Service og personale

7,4/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

ann

Synes godt om: Værelsets komfort
Lidt slidt. Fremragende beliggenhed.
Overnattede 2 nætter i oktober 2019
Svar fra Hotel Manager den 3. nov. 2019
Thank you so much for the giving our Hotel a perfect rating! We hope you stay with us again. Sarah E

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Hotellet var i vild dårlig stand. Men lå perfekt i forhold til vandfaldende
Overnattede 2 nætter i juli 2019
Svar fra Hotel Manager den 21. jul. 2019
I would like to apologize for our hotel not meeting your expectations. We take every review very seriously and strive to make each stay as pleasant as possible. We will use your comments to coach our team, in order to provide for a better experience in the future. Warm Regards, Sarah E

8/10 Udmærket

Srikanth, Cary

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024

10/10 Fremragende

Thiagarajan

Rejste med familie
Our stay was great and staff was very responsive to help with all our requests
Overnattede 2 nætter i maj 2024

8/10 Udmærket

NAOMU

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was convenient to move near Niagara Falls.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Panagiotis

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Very bad
Overnattede 1 nat i maj 2024

8/10 Udmærket

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

6/10 Okay

Adarsh

Synes ikke om: Service og personale
Housekeeping did not clean our room (417) Coffee machine in room was not working and despite informing front desk, it wasn’t replaced. Half n half milk in the lobby machine was over and I had to inform front desk to replenish. All of the above instances point towards lack of supervision.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Balu

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024

6/10 Okay

Kelly

Rejste med familie
Synes godt om: Rengøring, faciliteter
Parking 19.95 day ,no breakfast in area
Overnattede 3 nætter i maj 2024

6/10 Okay

Rohit

Rejste med familie
Synes godt om: Rengøring, service og personale
I didn’t like that I had to pay for the parking. And they charge double the area rate for parking. At least the hotel guests shouldn’t pay for parking.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Valeria

Rejste med familie og småbørn
Synes godt om: Faciliteter
The room is good size n comfortable The location is great. The employees are very friendly.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Apuroop

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Walkable distance to Maid of the mist. Room was nice and spacious. Hot water could’ve been better. Other than that, everything else was great!
Overnattede 2 nætter i april 2024

10/10 Fremragende

Bala Niharika

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

Sherion

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was friendly and nice. Very clean.
Overnattede 4 nætter i april 2024

8/10 Udmærket

Erwin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Place is close at everything Niagara offers.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Severa clara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excellent place
Overnattede 2 nætter i april 2024

10/10 Fremragende

Sarah Jane

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here for one night for daughter’s dance competition and was a perfect fit for what we needed! Clean, great & friendly staff, restaurant on site and the beds were super comfortable! Will definitely be back next time we are in this area.
Overnattede 1 nat i april 2024

10/10 Fremragende

Marcia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
location is close to everything
Overnattede 2 nætter i april 2024

6/10 Okay

Alejandro

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
O do’ t fe el
Overnattede 1 nat i april 2024

8/10 Udmærket

Kristina

Overnattede 2 nætter i april 2024

10/10 Fremragende

Arthur

Overnattede 2 nætter i april 2024

10/10 Fremragende

Frank

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff and location were great
Overnattede 2 nætter i marts 2024

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Third time staying here friendly, safe, clean. Great location to the Niagara Falls park and close to the Casino too! Love the Anchor bar and the pool so clean!
Overnattede 4 nætter i februar 2024

10/10 Fremragende

william

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel staff was very friendly. Quick service when checking in and out. Location was close to the convention center. Close to restaurant.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Benjamin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Place was safe and clean would stay again
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Mena

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

6/10 Okay

Jizhe

10/10 Fremragende

Tamanna

Rejste med familie
Convenient location
Overnattede 1 nat i december 2023
Svar fra Wendy P den 6. jan. 2024
Thank you for choosing to stay with us while visiting Niagara Falls and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was our pleasure to have you as our guest and we hope to have many more opportunities to host you while visiting Niagara Falls.

8/10 Udmærket

Jesus

Rejste med familie
Synes godt om: Faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Kira

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great time.
We had a wonderful sta.
Overnattede 2 nætter i december 2023

6/10 Okay

Katey

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property is close to the falls. So it was nice to just a walk around.
Overnattede 2 nætter i december 2023
Svar fra Wendy P den 6. jan. 2024
Thnak you for your review. We hope to have another opportunity in the future to impress you and provide a better experience.

6/10 Okay

Nikolas

Rejste med partner
Synes godt om: Rengøring, service og personale
The fact you have to pay $18 per day to park at the hotel is ridiculous. Parking lot was far from full and 3 floors are down for renovations we were told. Only way to get a king size bed is to have a first floor handicapped accessible room with a wonderful view of and noise from the dumpsters outside and milk crate stool used by staff as a private smoking section. Could be staff from adjoining restaurant? Assuming dumpster is also used by the adjoining restaurant. Breakfast is not included at this property but is offered for a fee. Room was clean. Outlets are built into bedside lamps and only work when lamp is on so you have to unscrew the bulb if you plan to use them
Overnattede 2 nætter i december 2023
Svar fra Wendy P den 15. dec. 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Please know that like most downtown markets or destinations parking is limited and subject to fees and charges either to the city or municipality or individual businesses. The parking lot is contracted with a third party vendor which we report to. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

6/10 Okay

Tikisha

Thought it would be a different experience. Small rooms pool in lobby. Pictures don’t look like in person. You hav two pay for parking.
Overnattede 3 nætter i november 2023
Svar fra Wendy P den 15. dec. 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Please know that like most downtown markets or destinations parking is limited and subject to fees and charges either to the city or municipality or individual businesses. Again, thank you for sharing your comments.

10/10 Fremragende

Peyton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
cant check in early one rude worker on the phone all others very nice and helpful
Overnattede 1 nat i november 2023
Svar fra Wendy P den 15. dec. 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. I would like to start by apologizing to you for the inconveniences you faced during your stay. We hope to have another chance to impress you in the future. Stay safe.

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Wendy P den 15. dec. 2023
Thank you for choosing Holiday Inn and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was a pleasure to have you as our guest and hope to have many more opportunities to host you while visiting Niagara Falls.

2/10 Forfærdeligt

Arti

Overnattede 1 nat i november 2023
Svar fra Wendy P den 15. dec. 2023
Thank you for choosing the Holiday Inn and providing feedback on your recent stay. On behalf of our entire team, we apologize that we fell short of meeting your expectations. We hope you give us another opportunity in the future to show you this was an exception to the level of hospitality we work hard to provide for our most valuable guests. Once again, our sincere apologies.

10/10 Fremragende

Glenn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Wendy P den 15. dec. 2023
Thank you for choosing to stay with us while visiting Niagara Falls and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was our pleasure to have you as our guest and we hope to have many more opportunities to host you while visiting Niagara Falls.

8/10 Udmærket

Bethany

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We were there for 2 nights. The hotel was nice, we had no problems at all. The attached restaurant has great food. Kid friendly place. The pool was nice. Everything was clean. We would go back.
Overnattede 2 nætter i november 2023
Svar fra Wendy P den 15. dec. 2023
Thank you for choosing Holiday Inn and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was a pleasure to have you as our guest and hope to have many more opportunities to host you while visiting Niagara Falls.

2/10 Forfærdeligt

Mena

Overnattede 2 nætter i november 2023
Svar fra Wendy P den 15. dec. 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. We apologize that we fell short of your expectations and hope you give us another chance to impress you.

10/10 Fremragende

Nick

Overnattede 2 nætter i november 2023
Svar fra Wendy P den 15. dec. 2023
Thank you for choosing to stay with us while visiting Niagara Falls and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was our pleasure to have you as our guest and we hope to have many more opportunities to host you while visiting Niagara Falls.

10/10 Fremragende

Sebastian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We will come back.
We used this hotel during a business travel on our day off. Very nice personnel. They let us check in way early. The hotel is nicely located close to the water in a quiet neighbourhood. Huge Parking lot available. Restaurants closeby. Very recommendable.
Overnattede 2 nætter i november 2023
Svar fra Wendy P den 15. dec. 2023
Thank you for choosing to stay with us while visiting Niagara Falls and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was our pleasure to have you as our guest and we are happy to know you would recommend the Holiday Inn. We hope to have many more opportunities to have you as our guests.

2/10 Forfærdeligt

Fernando

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Staff of the Holiday Inn Niagara Falls den 26. dec. 2023
Thank you for choosing the Holiday Inn and providing feedback on your recent stay. On behalf of our entire team, we apologize that we fell short of meeting your expectations. We hope you give us another opportunity in the future to show you this was an exception to the level of hospitality we work hard to provide for our most valuable guests. Once again, our sincere apologies.

8/10 Udmærket

Myinzu

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean
Overnattede 1 nat i oktober 2023
Svar fra Staff of the Holiday Inn Niagara Falls den 26. dec. 2023
Thank you for choosing Holiday Inn and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was a pleasure to have you as our guest and hope to have many more opportunities to host you while visiting Niagara Falls.

6/10 Okay

Raul

Synes ikke om: Service og personale
Very close to the falls … no breakfast included? What?
Overnattede 1 nat i oktober 2023
Svar fra Wendy P den 15. dec. 2023
Thank you for your feedback. Please know that as a full-service Holiday Inn breakfast is not included with all rooms like you will find at an Express or limited service hotel. However, we do have packages that include breakfast for up to 2 adults and children under 12 eat free off the kids menu when they are joined by an adult.

2/10 Forfærdeligt

Baljinder

Synes ikke om: Rengøring
Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

robert

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
Overnattede 2 nætter i oktober 2023

4/10 Dårligt

Leonardo

Synes godt om: Faciliteter
Synes ikke om: Rengøring
Dirty bathtub
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Pedro

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place. Walking distance to State park and Niagara's attraction. Excellent for families
Overnattede 4 nætter i september 2023

6/10 Okay

David

Undisclosed charges for parking?!
Great view of the falls. Didn't appreciate the undisclosed parking fees that seem to be appearing on my credit card.
Overnattede 1 nat i oktober 2023