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Anmeldelser af Hyatt Regency John Wayne Airport Newport Beach

4 out of 5
Hyatt Regency John Wayne Airport Newport Beach
4545 Macarthur Blvd, Newport Beach, CA

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 679 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 171 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 74 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 40 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 38 af i alt 1002 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Marlene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Noise from airlines airport is across the street
Overnattede 5 nætter i maj 2024
Svar fra Rebecca den 10. maj 2024
Hello Marlene,Thank you for choosing Hyatt Regency John Wayne Airport. It was our pleasure welcoming you. We are sorry for the issues with noise during your stay. We will share all feedback with our management team. We hope to have to opportunity to welcome you back. Warm regards,Rebecca

4/10 Dårligt

Silvana, Studio City

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The room was clean and well kept, but too small for a king size bed. The room felt overcrowded. The telephone in the room was not working. When I notified the front desk from my cell phone, I was offered to have the call transferred to order room service, but never offered to resolve the issue that the room telephone was not working. The attendant at the Starbucks/bar in the lobby had a hard time understanding that I wanted a non-dairy alternative for my latte. The hotel was deserted as was Starbucks, but the attendant seemed overwhelmed. Our experience at this hotel was not at all what I expected from a Hyatt Regency.
Overnattede 1 nat i maj 2024
Svar fra Christi den 6. maj 2024
Hello Silvana, thank you for taking time to share feedback on your recent stay at Hyatt Regency John Wayne Airport at Newport Beach. I am sorry to hear that the phone was not working and the size of the room. Please share your stay details and a brief description to our social media or chat channel. We hope for the opportunity to make this right. We look forward to your future stays with Hyatt. Best Regards, Christi

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff.
Overnattede 3 nætter i maj 2024
Svar fra Laura den 6. maj 2024
Dear Matthew,Thank you so much for the 5-star rating. We are happy to hear that your stay with us was enjoyable and that you were pleased with the service from our staff. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Fremragende

Lucas

Overnattede 1 nat i april 2024
Svar fra Ana den 30. apr. 2024
Dear Lucas,We are grateful for your rating. Thank you for choosing to stay with us while visiting Newport Beach. We look forward to seeing you again soon!

10/10 Fremragende

Edward

Rejste med partner
Synes godt om: Faciliteter
They had great anticipation of our needs.
Overnattede 2 nætter i april 2024
Svar fra Laura den 29. apr. 2024
Dear Edward,Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable and that our staff was attentive to your needs. We hope to have the pleasure of welcoming you back soon. Best regards,

6/10 Okay

Jessica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is beautiful, clean with friendly staff. We picked it based on sound proof rooms and the reviews being so high. However upon arrival I was a little shocked at $30 a night parking (I did find it listed in the "additional options" it's not an option is you drive and frankly there lot was empty). We paid for "High floor" but was put on the 4th floor out of 9. Sadly our room definitely wasnt sound proof we listened to jets taking off all hours. Overall it's okay. We likely won't return too noisy, tiny room and pricey parking.
Overnattede 2 nætter i april 2024
Svar fra Laura den 29. apr. 2024
Dear Jessica,Thank you for sharing your experience with us. We sincerely apologize for the troubles you faced during your stay. Your feedback on parking fees and noise levels is noted, and we regret any frustration caused. Please know that your concerns will be addressed with our team to improve our services moving forward. We appreciate your acknowledgment of our great staff and regret that we fell short of your expectations. We value your loyalty, and we assure you that your feedback will contribute to enhancing our guest experience. We hope to have the opportunity to welcome you back and provide a more positive stay next time.Best regards,

10/10 Fremragende

William

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved it!!!
Overnattede 1 nat i april 2024
Svar fra Ana den 23. apr. 2024
Dear William,We appreciate your feedback. It was a pleasure to have you as our guest during your stay in Newport Beach. It makes us happy to hear you enjoyed your stay. We look forward to seeing you again!

8/10 Udmærket

Darren

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 3 nætter i april 2024
Svar fra Betsy den 16. apr. 2024
Dear Darren,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

4/10 Dårligt

Maria

Synes ikke om: Service og personale
As we arrived we got charge 30 for parking they adosó charge me for the whole room the next morning I had ask why they did that and they reassure me it was a mistake. Now I looked at my bank account to see if the charges were going to fallout as the manager reassured me they were going to, not only the charge was still there but they also charge me for breakfast when I already had buy it included in my Expedia purchase.
Overnattede 1 nat i april 2024
Svar fra Melinda den 12. apr. 2024
Dear Maria,Thank you for taking the time to review our property. We are sorry to hear about the billing issues you are experiencing. Your feedback is very important to us, and we would like to discuss this further with you; please reach out to us on our social media or chat channels. We hope to have the opportunity to welcome you back to Hyatt Regency John Wayne Airport, Newport Beach for an improved stay that exceeds all expectations.Warm regards,Melinda

10/10 Fremragende

Stephanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our stay was great.
Overnattede 1 nat i januar 2024
Svar fra Jamison den 11. apr. 2024
Hello Stephanie, Thank you for your wonderful review! We're delighted that you had a great stay with us, and we hope to welcome you back as our guest again soon at Hyatt Regency John Wayne Airport Newport Beach!Best regards,Jamison

10/10 Fremragende

Jose

It’s very clean and convenient, as it’s very close to the airport.
Overnattede 1 nat i april 2024
Svar fra Travis den 9. apr. 2024
Hello Jose!Thank you for taking the time to write your review of our hotel. We are glad to know you enjoyed your stay with us and our proximity to the airport. We look forward to welcoming you back again soon!Warm Regards, Travis

6/10 Okay

Armine

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Checked in at 10 pm, front desk receptionist was rude & unpleasant
Overnattede 1 nat i marts 2024
Svar fra Tieysha den 31. mar. 2024
Hello Armine,Thank you for taking the time out to leave us your rating as well as your feedback. We are so sorry to hear that our front desk staff was rude and unpleasant. We apologize for any inconvenience this may have caused. We do hope that we will have the pleasure of welcoming you back to Hyatt Regency John Wayne Airport Newport Beach in the future.Best Wishes,

10/10 Fremragende

Andrea

Overnattede 1 nat i marts 2024
Svar fra Melinda den 18. apr. 2024
Dear Andrea,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us and hope to welcome you back to Hyatt Regency John Wayne Airport, Newport Beach again soon!Warm regards,Melinda

10/10 Fremragende

Fernando

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Las instalaciones y la habitación son modernas y amplias. El personal del hotel es servicial y amable. En lo negativo, los precios de los servicios y de la tienda del hotel son abusivos. ¿8 dólares por una botella de agua? Por favor…
Overnattede 8 nætter i marts 2024
Svar fra Rebecca den 28. mar. 2024
Hello Fernando,Thank you for your feedback and recent stay at Hyatt Regency John Wayne Airport. It was our pleasure to welcome you. We are happy you enjoyed our hotel facilities/amenities and our amazing staff. We are sorry for the disappointment with the price of items in our market. We will share all feedback with our management team. We hope to welcome you back again.Warm regards,Rebecca

10/10 Fremragende

julie

Overnattede 1 nat i marts 2024
Svar fra Melinda den 18. apr. 2024
Dear Julie,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us and hope to welcome you back to Hyatt Regency John Wayne Airport, Newport Beach again soon!Warm regards,Melinda

10/10 Fremragende

Rena

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Even though the housekeeping forgot to change the bedding when requested due to a spill on the sheets. Had to call them at 9 pm to change them. Was a bit awkward but the women were very gracious and professional. Next morning no service and had to request coffee, cups and sugar to be refilled. Am giving 5 stars even though. Morning breakfast was very good with excellent service.
Overnattede 4 nætter i marts 2024
Svar fra Ana den 26. mar. 2024
Dear Rena,Thank you for your feedback. It was a pleasure to host you during your visit to Newport Beach. We are sorry to hear that your initial housekeeping request was not fulfilled. We're glad to hear you enjoyed your breakfast and the service provided by our team. We hope to improve your experience the next time you visit!

8/10 Udmærket

HICHAM

Overnattede 1 nat i marts 2024
Svar fra Tania den 12. apr. 2024
Hello HICHAM,Thank you for the rating. We are happy that you had a pleasant stay with us, and we look forward to staying with us in the future.Best wishes,Tania

10/10 Fremragende

Akiko

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel itself is nice and the room was super clean. But there is nothing around the hotel within walking distance and limited availability of Uber/Lyft cars at night; we had to wait for one for 20 minutes after dinner around 8 pm just for a 10-minute ride back to the hotel.
Overnattede 1 nat i marts 2024
Svar fra Melissa den 19. mar. 2024
Hello Akiko,I am pleased that you enjoyed the hotel and the guest room while staying with us at Hyatt Regency John Wayne Airport-Newport Beach. Thank you for providing this feedback! We hope that we can welcome you back for another stay. Best regards,

6/10 Okay

Johnny

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra Betsy den 19. mar. 2024
Dear Johnny,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

10/10 Fremragende

Jacqueline

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel
Overnattede 1 nat i januar 2024
Svar fra Tieysha den 16. mar. 2024
Hello Jacqueline,Thank you for your 5 out of 5 rating as well as your review. We are so pleased to know that you found our hotel to be lovely. We look forward to welcoming you back to Hyatt Regency John Wayne Airport - Newport Beach in the future.Best Wishes,

8/10 Udmærket

Robin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was nice
Overnattede 1 nat i marts 2024
Svar fra Melinda den 13. mar. 2024
Dear Robin,Thank you for taking the time to review our property. We are so glad to hear you found our property nice. We hope to welcome you back to Hyatt Regency John Wayne Airport, Newport Beach again soon!Warm, regards,Melinda

10/10 Fremragende

Warren

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Updated hotel within walking distance of airport. Lobby was open and relaxing.
Overnattede 1 nat i marts 2024
Svar fra Christi den 11. mar. 2024
Hello Warren, thank you for taking the time to share feedback on your recent stay at Hyatt Regency John Wayne Airport- Newport. I am glad to hear this was convenient for you and that the lobby was relaxing. We look forward to welcoming you back again soon. Best Regards, Christi

8/10 Udmærket

justin

Overnattede 3 nætter i februar 2024
Svar fra Michaela den 27. feb. 2024
Dear Justin,I want to thank you for your patronage to us here at Hyatt Regency John Wayne Airport Newport Beach. I am pleased you enjoyed your stay and hope to welcome you back as our guest in the near future. I truly appreciate your time and review. Have a great day!

10/10 Fremragende

Ladan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Betsy den 26. feb. 2024
Dear Ladan, Thank you for the 5/5 rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

10/10 Fremragende

Deyu

Overnattede 1 nat i februar 2024
Svar fra Melinda den 22. mar. 2024
Dear Deyu,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Hyatt Regency John Wayne Airport, Newport Beach again soon!Warm regards,Melinda

10/10 Fremragende

Ikue, honolulu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra Tieysha den 18. feb. 2024
Hello Ikue,Thank you for your 5 out of 5 rating. We hope you had a wonderful and memorable stay. We look forward to welcoming you back to Hyatt Regency John Wayne Airport - Newport Beach in the future.Best Wishes,

10/10 Fremragende

Bobby

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
New Port Beach
This place is always a all around good place, easy to get to, east to park, fast friendly service, nothing bad to say compared to others in So Cal that are all about the money first.
Overnattede 2 nætter i januar 2024
Svar fra Jamison den 4. feb. 2024
Hello Bobby, Thank you for taking the time to share your experience at our hotel. We are overjoyed to hear your positive feedback of the hotel, and that you received excellent service during your stay. We're thrilled that you had no issues locating us or a place to park upon arrival. Our team will appreciate your positive feedback. We look forward to welcoming you again in the future at Hyatt Regency John Wayne Airport - Newport Beach!Best regards,Jamison

10/10 Fremragende

farah

Overnattede 1 nat i februar 2024
Svar fra Melinda den 22. mar. 2024
Dear farah,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Hyatt Regency John Wayne Airport, Newport Beach again soon!Warm regards,Melinda

10/10 Fremragende

YOUNGSUK

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra Betsy den 3. feb. 2024
Dear Youngsuk,Thank you for the 10/10 feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

6/10 Okay

DIANNE, MARYSVILLE

Rejste med partner
Synes godt om: Rengøring, service og personale
I didn't like the toilets in the room. They are too low. Didn't like the barndoor on the bathroom, don't close tight. The restaurant seats were too low for the tables.
Overnattede 1 nat i januar 2024
Svar fra Jamie den 30. jan. 2024
Dear Dianne,Thank you for taking the time to review our Hyatt Regency John Wayne Airport Newport Beach. We apologize for any inconvenience caused by the features in our rooms, and on-property dining. Your comments are valuable to us, and we will share this with our team as we strive to improve our guest experience. We appreciate your feedback and hope to welcome you back as our guest for a more enjoyable stay in the future.Warm regards,Jamie

10/10 Fremragende

HENRY

Overnattede 1 nat i december 2023
Svar fra Betsy den 27. jan. 2024
Dear Henry,Thank you for the 10/10 rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

10/10 Fremragende

Daniel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024
Svar fra Jamie den 20. jan. 2024
Dear Daniel,Thank you for your wonderful 5-star rating for our Hyatt Regency John Wayne Airport Newport Beach! We're glad that you enjoyed your stay with us, and we hope to welcome you back as our guest again soon!

6/10 Okay

Madison

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Just meh
The overall experience was just lack luster. Felt like we were staying at a cheap Holiday Inn. Room was small and outdated. Front desk was extremely nice.
Overnattede 3 nætter i januar 2024
Svar fra Melinda den 15. jan. 2024
Dera Madison,Thank you for taking the time to review our property. We are remorseful to hear that your stay did not meet expectations and of your disappointment. Your feedback is very important to us, and we would like to discuss this further with you; please reach out to us on our social media or chat channels. We hope to welcome you back for an improved stay that exceeds all expectations.Warm regards,Melinda

6/10 Okay

Simon

Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
Room was subpar clean and when asked to be in a room not facing the airport, I was place in the room facing the airport. Rooms are much smaller than shown in the photo.
Overnattede 3 nætter i januar 2024
Svar fra Rebecca den 15. jan. 2024
Greetings Simon,Thank you for your feedback and your recent stay. We are sorry for your experience with your recent stay. We are sorry for the condition of the room and that your room request wasn't honored. We will share all feedback with our management team. Have a good day.Warm regards,Rebecca

10/10 Fremragende

CORINNE

Overnattede 5 nætter i januar 2024
Svar fra Tieysha den 11. jan. 2024
Hello Corinne! Thank you for your 10 out of 10 rating. We hope you enjoyed your stay with us, and we look forward to welcoming you back to Hyatt Regency John Wayne Airport - Newport Beach in the future.Best Wishes,

10/10 Fremragende

Melina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love it. N8ce , clean place
Overnattede 1 nat i oktober 2023
Svar fra Michaela den 9. jan. 2024
Hi Melina.Thank you for being our Guest at Hyatt Regency John Wayne Airport Newport Beach. I am pleased you enjoyed your time with us and truly thank you for your time and review. I hope to have you back as our Guest in the near future. Have a great day!

10/10 Fremragende

Gloria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really liked this property. Staff is very welcoming, parking is easy. Beds are comfy. Room is clean with daily housekeeping. Small fridge in room for drinks. They do have a mini Starbucks on the property which is nice along with a bar and a restaurant. Restaurant is a bit pricey but food was good and the servers were very nice. Benihanas is within walking distance and other spots are also near by but I do recommend you go in car. Airport is right across the street and you can hear them but I wouldn’t say it’s too busy. I think they stop flying around 9ish or 10pm. I would stay here again
Overnattede 3 nætter i januar 2024
Svar fra Laura den 8. jan. 2024
Dear Gloria,Thank you for sharing your experience with us. We are delighted to hear that your stay with us was enjoyable and that you were pleased with the service from our staff. Our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Fremragende

Vanessa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Laura den 8. jan. 2024
Dear Vanessa,Thank you so much for the wonderful rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon. Best regards,

2/10 Forfærdeligt

Darrin

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Do a better job cleaning.
I am bald and stayed in the room alone, so there is no way that I should find long hair s in the shower, on the toilet, and on “clean” folded towels.
Overnattede 1 nat i januar 2024
Svar fra Laura den 8. jan. 2024
Dear Darrin,Thank you for sharing your experience with us. We sincerely apologize that your room was not up to Hyatt standards. Please reach out to us on our social .or chat channels so that we can discuss this with you further. We hope to hear from you soon. Best regards,

8/10 Udmærket

Kouharik

Overnattede 1 nat i december 2023
Svar fra Laura den 8. jan. 2024
Dear Kouharik,Thank you so much for providing your rating. We truly hope you enjoyed your stay and we hope to have the opportunity to welcome you back soon. Best regards,

10/10 Fremragende

Samantha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Janet den 21. dec. 2023
Dear Samantha,Thank you for the great rating you gave our Hyatt Regency John Wayne Airport-Newport! We are pleased to see we met your expectations in every aspect. We hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 Fremragende

Heather

Overnattede 1 nat i december 2023
Svar fra Melinda den 18. dec. 2023
Dear Heather,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 Fremragende

Rhoda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Michaela den 12. dec. 2023
Hello Rhoda! I personally want to thank you for your positive review of your recent stay with us here at Hyatt Regency John Wayne Airport Newport Beach. I am pleased your time with us was a success. I hope to welcome you back again soon!

8/10 Udmærket

Janet

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Rebecca den 7. dec. 2023
Greetings Janet,Thank you for providing feedback and for your recent stay with us. We hope to welcome you back again. Best regards, Rebecca

10/10 Fremragende

Therese

Synes godt om: Faciliteter
Excellent service
Overnattede 2 nætter i november 2023
Svar fra Betsy den 25. nov. 2023
Dear Therese,Thank you for the 5/5 rating and feedback. We are so glad you had an excellent visit at our hotel. It was our pleasure to welcome you. We appreciate your rating as it helps us continue to provide excellent service. We look forward to welcoming you as our guest again soon.Warm regards,

10/10 Fremragende

Mark, Houston

Overnattede 3 nætter i november 2023
Svar fra Melinda den 13. dec. 2023
Dear Mark,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 Fremragende

Hua Gui

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Melinda den 15. nov. 2023
Dear Hua Gui,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 Fremragende

Vanessa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quick booking, easy check on, decent rate, nice room. Especially loved the small balcony w sliding glass door that provided lots of breeze and airflow, helped me sleep well at night. Only drawback is the sound of the planes beginning early in the morning but I did chose this hotel for its proximity to the airport so I can’t dock them for that. The champagne at check in was a nice touch too. Key card security doors and elevators and walking distance to coffee shop and lunch options.
Overnattede 1 nat i november 2023
Svar fra Candace den 13. nov. 2023
Dear Vanessa, I want to thank you for being a guest of our hotel and glad to hear that you enjoyed your stay. We are happy to hear that you enjoyed your room & the balcony. Thank you for taking the time to share your experience and we hope to welcome you back at Hyatt Regency John Wayne Airport-Newport Beach.Warm regards,Candace

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Candace den 12. nov. 2023
Dear Anonymous,Many thanks for choosing Hyatt Regency John Wayne Airport Newport Beach. We look forward to welcoming you again in the future!Warm regards,Candace

2/10 Forfærdeligt

Lori

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Spend your money elsewhere!!
If you like soft beds, this is the place for you. If you like smelly sheets, this is the place for you! If you like to see hair that isn’t yours in the shower, this is the place for you! And if you like to be woken up at 2am by a beeping malfunctioning mini fridge, thus is the place for you. They won’t ask you, “how was your stay?” because they don’t care.
Overnattede 1 nat i oktober 2023
Svar fra Betsy den 31. okt. 2023
Hello Lori,Thank you for your review. Please allow me to apologize on behalf of our team for your disappointing experience at our hotel. We expect all our guest to receive the exceptional care and service that is our goal to provide. We are sorry that this was not your experience due to room condition and service you experienced. This does not meet our standards. We would love the opportunity to address your concerns directly. Please contact us on one of our Social Media outlets such as Facebook, Twitter, or by using our World of Hyatt chat to further assist you. We hope to keep you as a valued guest and would like to work with you to get this fully resolved. We hope to hear from you soon. Best Regards,