Strand-/havudsigt
Tjek tilgængelighed

Anmeldelser af Little Haven Hotel

3 out of 5
Little Haven Hotel
River Drive, Littlehaven, Tyne & Wear, South Shields, England

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 464 af i alt 802 anmeldelser" "
Bedømmelse på 8 − Udmærket. 274 af i alt 802 anmeldelser" "
Bedømmelse på 6 − Okay. 45 af i alt 802 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 802 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 802 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Anker

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2019
Svar fra Caroline den 18. jul. 2019
thank you for your feedback! Kind regards,

8/10 Udmærket

Jodie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Right on the beach. A bit of an older property but the location was great.
Overnattede 1 nat i maj 2024

6/10 Okay

Gwenno

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

10/10 Fremragende

STEPHEN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023

10/10 Fremragende

Lorna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 2 nætter i december 2023

10/10 Fremragende

Carl, Manchester

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was perfect location for what we needed. All staff were friendly and helpful
Overnattede 2 nætter i oktober 2023
Svar fra reception den 18. okt. 2023
thank you!

10/10 Fremragende

Trevor

Overnattede 2 nætter i oktober 2023
Svar fra reception den 18. okt. 2023
thank you for your review!

6/10 Okay

Peter

Synes godt om: Rengøring, faciliteter
Unique because its on the beach and from the room we had it was very enjoyable watching the shipping in and out of the Tyne. Breakfast service was a bit chaotic generally. Not acceptable to run out of pastries and croissants half way through breakfast service on two mornings. Decaf coffee only available in powder form is not good enough in this day and age. Watered down squash in tumblers, served to Wedding guests, as the alternative to alcohol, is far from acceptable.
Overnattede 5 nætter i september 2023
Svar fra Reception den 18. okt. 2023
Thank you for your comments Peter, they will be passed on to our management team. Thank you for making us aware.

10/10 Fremragende

john

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
front of house staff were so very friendly nothing was too much for them restarant staff were very good food was hot and enjoyable
Overnattede 4 nætter i august 2023
Svar fra reception den 5. sep. 2023
thank you for your comments John! :)

10/10 Fremragende

Wayne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i august 2023
Svar fra reception den 5. sep. 2023
thank you

4/10 Dårligt

Stephen

Overnattede 1 nat i august 2023
Svar fra reception den 5. sep. 2023
thank you

6/10 Okay

Michael

Overnattede 1 nat i august 2023
Svar fra reception den 5. sep. 2023
thank you

8/10 Udmærket

Sheila

Overnattede 1 nat i august 2023
Svar fra reception den 5. sep. 2023
thank you

8/10 Udmærket

Vivienne Hwang

Overnattede 2 nætter i august 2023
Svar fra Reception den 9. aug. 2023
thank you!

10/10 Fremragende

Steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Yes
Overnattede 3 nætter i juli 2023
Svar fra reception den 9. aug. 2023
thank you!

10/10 Fremragende

Angie

Overnattede 1 nat i marts 2023
Svar fra Reception den 9. aug. 2023
thank you!

10/10 Fremragende

Kelly

Overnattede 1 nat i juli 2023
Svar fra Reception den 9. aug. 2023
thank you!

8/10 Udmærket

Angela

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i juli 2023
Svar fra little haven hotel den 9. aug. 2023
thank you!

10/10 Fremragende

Fred

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff were all very helpful
Overnattede 3 nætter i juli 2023
Svar fra little haven hotel den 9. aug. 2023
thank you!

10/10 Fremragende

Eileen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
Love this hotel! Staff great, location ideal
Overnattede 5 nætter i juli 2023
Svar fra little haven hotel den 9. aug. 2023
thank you!

8/10 Udmærket

Yvette

Synes godt om: Service og personale
Overnattede 2 nætter i juli 2023
Svar fra little haven hotel den 9. aug. 2023
thank you!

10/10 Fremragende

Frances

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel, great location
Lovely hotel in a fantastic location right next to the beach. Staff all friendly, rooms comfortable.
Overnattede 2 nætter i juli 2023
Svar fra little haven hotel den 9. aug. 2023
thank you!

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was a good location with good food and excellent customer service, both friendly and efficient. The rooms were a good size too.
Overnattede 5 nætter i juni 2023
Svar fra Reception den 5. jul. 2023
Great review John! Thank you! Kindest regards

10/10 Fremragende

JANET

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juni 2023
Svar fra Reception den 5. jul. 2023
Thank you for your score Janet.

10/10 Fremragende

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sam Fender
Stayed for Sam Fender gig with my daughter and we loved this place. The hotel, breakfast, rooms, restaurant, bar area were spot on. The location was beautiful. Couldn’t fault it at all
Overnattede 2 nætter i juni 2023
Svar fra reception den 21. jun. 2023
Thank you for your comments Andrew! Great to hear you had a good night!

10/10 Fremragende

Jacqueline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2023
Svar fra Reception den 21. jun. 2023
thank you for your score Jaqueline! kindest regards

10/10 Fremragende

Nicola

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Reception den 21. jun. 2023
thank you for your score Nicola! Kindest regards

10/10 Fremragende

Tracey

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Happy
Lovely friendly staff
Overnattede 1 nat i juni 2023
Svar fra Reception den 15. jun. 2023
Great score Tracey! Thank you :)

10/10 Fremragende

Paul

Overnattede 1 nat i juni 2023
Svar fra reception den 15. jun. 2023
Thank you for your score Paul!

10/10 Fremragende

Rosemary

Overnattede 1 nat i juni 2023
Svar fra Reception den 15. jun. 2023
Thank you for your score Rosemary!

10/10 Fremragende

Dianne

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay for our rugby weekend in Newcastle
Overnattede 1 nat i juni 2023
Svar fra Reception den 7. jun. 2023
thank you so much! Glad to see you enjoyed your stay with us! see you again soon Dianne, :) kindest regards

4/10 Dårligt

angela

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2023
Svar fra Reception den 7. jun. 2023
thank you for your score Angela, Please advise how we can make this better! Kindest regards

10/10 Fremragende

russell

Overnattede 2 nætter i juni 2023
Svar fra Reception den 7. jun. 2023
Great Score Russell! Thank you so much! hope to see you again soon, Kindest regards

6/10 Okay

Julia

Synes godt om: Service og personale
Synes ikke om: Rengøring
Pros - It’s so close to a beautiful beach and piers and a beautiful parks are within walking distance Cons - the food was not good, tasteless, overcooked and very limited options for breakfast. The dishes were stained, cutlery not clean - we didn’t want to eat there after the first meal
Overnattede 4 nætter i maj 2023
Svar fra Reception den 14. jun. 2023
Good Afternoon, Thank you very much for your review. We are so glad to hear that you found our area to be beautiful. We are very sorry that you had this experience at breakfast, we have received awards and lots of praise for our breakfast, we are so very sorry that you did not have the same experience with us as it is not to our usual standard. We hope that this does not deter you from staying with us in future.

8/10 Udmærket

Stuart

Overnattede 1 nat i juni 2023
Svar fra Reception den 7. jun. 2023
thank you for your score Stuart!Kindest regards

10/10 Fremragende

Alicia

Overnattede 1 nat i maj 2023
Svar fra Reception den 26. maj 2023
Thank you for your score Alicia! kind regards

8/10 Udmærket

Stephen

Synes godt om: Rengøring, service og personale
Enjoyable stay
Enjoyed the hotel. Great position. Food excellent. Dining area too warm due to greenhouse type roof on sunny day. Staff friendly. Room needs some tlc. Good value though.
Overnattede 1 nat i maj 2023
Svar fra Reception den 24. maj 2023
Thank you for your comments Stephen! Kindest regards

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
everything A ok
Overnattede 1 nat i maj 2023
Svar fra Reception den 24. maj 2023
thank you for your comments Jeffrey! Kindest regards

10/10 Fremragende

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We have stayed at The Little Haven Hotel on numerous occasions, not once have we been disappointed. From Reception to the Staff around the hotel all personnel are really friendly and polite, they can’t do enough for you. Well done, we shall be staying again soon. Thankyou to everyone during our stay.
Overnattede 4 nætter i maj 2023
Svar fra Reception den 24. maj 2023
thank you for your score and comments Paul, Kindest regards

8/10 Udmærket

Joyce

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2023
Svar fra Reception den 17. maj 2023
thank you for your score Joyce! Kindest regards

8/10 Udmærket

Sally

Overnattede 3 nætter i maj 2023
Svar fra Reception den 29. maj 2023
Thank you for your score Sally. Kindest regards

8/10 Udmærket

Derek

Overnattede 1 nat i maj 2023
Svar fra reception den 9. maj 2023
thank you!

10/10 Fremragende

julie

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely hotel , clean , nice staff and really good food , location amazing , second time here and will defo be back
Overnattede 1 nat i april 2023
Svar fra reception den 9. maj 2023
thank you for your review Julie! we look forward to seeing you again :)

6/10 Okay

Carolyne

Rejste med familie
Synes godt om: Rengøring
The location is the USP of this hotel but it is very dated and lacks attention to detail particularly in the staffing area. The Manager is not present nor obvious to customers. Staff need to trained not to spend time hanging over reception chatting when customers need attention, and when they do that they should not be greeted with a response that makes them feel like an interference to the conversation. They also need to be made clear that shouting at each other in and outside the restaurant is totally unacceptable. Some Individual staff are very good but a well managed customer Service team are constantly attentive rather than making Customers feel processed. Whilst the hotel is clean it’s very dated and some of the Ocean Road BnB’s surprisingly have a higher quality of accommodation and staff as well as amenities. Overall It’s just lack lustre.
Overnattede 1 nat i april 2023
Svar fra Reception den 9. maj 2023
thank you for your comments Carolyne, they have been passed on to our management team, and noted.

8/10 Udmærket

Ian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have been staying at The Little Haven for over 20 years and love our trips down south. This year however the food was quite disappointing' We stayed Friday and Saturday and the menu - 'Steak Night'- was the same both nights. Soggy chips and poor steaks. Shame.
Overnattede 2 nætter i april 2023
Svar fra Reception den 30. apr. 2023
Thank you for your feedback!We are sorry to hear about this. We do always have steak night on a friday and saturday night however this is not to our usual standard. We hope to welcome you back again.Kind regardsLittle Haven Hotel

2/10 Forfærdeligt

Heather

Overnattede 2 nætter i april 2023
Svar fra Reception den 24. maj 2023
Hi Heather, Please can you let us know what we can do to improve the score. Kindest regards

8/10 Udmærket

Paul

Overnattede 2 nætter i april 2023
Svar fra reception den 30. apr. 2023
Thank you for your feedback!We hope to welcome you back again.Kind regardsLittle Haven Hotel

10/10 Fremragende

Lorraine Clarke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Little Haven Hotel
Lovrely hotel right on the coast of south Shields. Great breakfast with good choice. I love poached eggs so was able to get this as a choice. Very comfortable king size bed.
Overnattede 6 nætter i april 2023
Svar fra reception den 30. apr. 2023
Thank you for your feedback!We hope to welcome you back again.Kind regardsLittle Haven Hotel

8/10 Udmærket

Judith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2023
Svar fra Reception den 30. apr. 2023
Thank you for your feedback!We hope to welcome you back again.Kind regardsLittle Haven Hotel

8/10 Udmærket

Jean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
F A B U L O U S value for money.
Great location. Great value for money. Great breakfast. Great staff. The only negative - we stayed 2 nights and both nights our room keys wouldn't work so both nights we spent 20 minutes going up and down to reception to access the room. William was brilliant.
Overnattede 2 nætter i april 2023
Svar fra reception den 30. apr. 2023
Thank you for your feedback!We hope to welcome you back again.Kind regardsLittle Haven Hotel