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Anmeldelser af The Peninsula New York

5 out of 5
The Peninsula New York
700 Fifth Avenue at 55th street, New York, NY

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 801 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 128 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 44 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 1002 anmeldelser" "

9,8/10

Rengøring

9,6/10

Service og personale

9,2/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Mark, Hillerød

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super service
Hotellet havde en fantastisk service. Lige fra man træder ud af bilen ved hotellet er de meget hjælpsomme med alt. Tjek-in gik stærkt og alt personalet er meget hjælpsomme og høflige. Selve værelset var fint rent og pænt. Det var stort nok det til man skulle bruge, og deres aircondicition var ikke larmende som vi ellers har oplevet på andre hoteller. Hotellet ligger ca 2 blokke fra Central Park og med kort afstand til metro, så man nemt kunne komme rundt i byen.
Overnattede 10 nætter i juli 2018
Svar fra General Manager den 23. aug. 2018
Dear Mark, We appreciate the time you've take to write a review on Expedia about your experience at The Peninsula New York. We pride ourselves on providing superior and intimate service to our valued guests. We are delighted you enjoyed your stay with us. Best regards, Jonathan H. Crook General Manager

8/10 Udmærket

Christian, CPH

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
God beliggenhed og gode faciliteter
Book værelse med udsigt da værelser uden udsigt er meget mørke. Dejligt hotel men rengøringen var under hvad man kunne forvente.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super nice hotel with excellent service
Really nice weel located hotel with excellent service and wonderful SPA and hotel. We will come again
Svar fra General Manager den 1. apr. 2016
Dear Anonymous, Thank you for taking the time to review your most recent experience at The Peninsula New York. We are pleased you enjoyed your visit for the most part. With regards to the sofa beds provided in most of our suites, we do offer the option of full-sized rollaway beds which many guests find more comfortable to sleep in. We hope you have the occasion to visit again. Best regards, Jonathan H. Crook General Manager

10/10 Fremragende

Ibrahim

Overnattede 1 nat i maj 2024

10/10 Fremragende

Eric

Overnattede 1 nat i maj 2024

10/10 Fremragende

Penny, Vankleek Hill

Synes godt om: Rengøring, service og personale
Beautiful property
Overnattede 2 nætter i april 2024

10/10 Fremragende

Tyrone

Nice
Overnattede 1 nat i marts 2024

10/10 Fremragende

Brandon

Overnattede 2 nætter i marts 2024

10/10 Fremragende

Nancy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Rolf

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room we got was excellent
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Katherine

Overnattede 2 nætter i februar 2024

10/10 Fremragende

Diana

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best luxury stay in NYC
I’ve been visiting New York for the past 20 years and this is the best hotel I’ve stayed at. The service is wonderful! Rooms have a good size (which is odd in NY).
Overnattede 3 nætter i januar 2024

8/10 Udmærket

Yang

Overnattede 1 nat i januar 2024

10/10 Fremragende

Graham

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023

8/10 Udmærket

Grigor

Synes godt om: Rengøring, service og personale
Property needs lots of upgrades.
Overnattede 5 nætter i december 2023

10/10 Fremragende

Thomas, London

Overnattede 1 nat i januar 2024

6/10 Okay

Delyte

Overnattede 2 nætter i december 2023

4/10 Dårligt

OBAID

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very old property needs a renovation
Overnattede 3 nætter i december 2023
Svar fra General Manager den 18. dec. 2023
Dear OBAID, We are delighted to announce that the hotel will undergo a full refurbishment of our guestrooms, Lobby and roof-top bar in 2024. Thank you for expressing your interest in our hotel and for providing your feedback on Expedia.

2/10 Forfærdeligt

Ardavan

Overnattede 4 nætter i december 2023

10/10 Fremragende

CHRISTINE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved our stay! The stay was exceptional. Just above and beyond. They were amazing. The hotel is beautiful, and we had a wonderful experience with room service. It’s fast! The rooms are beautiful but need a few updates. There are no charging ports by the bed, and the plugs by the bed didn’t work for our chargers for some reason. We had to charge them at the desk area. Although lovely and clean, the rooms need a little tech update to compete with other 5 star hotels in the area.

10/10 Fremragende

Emily

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the location and the amazing staff
Overnattede 2 nætter i november 2023

6/10 Okay

Marian

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I recently stayed at the Peninsula Hotel, expecting a luxurious experience given the steep price of $1,500 per night. However, my expectations were met with disappointment due to several issues that should not occur at such a premium establishment. Firstly, various facilities within the room appeared outdated, which was surprising for a hotel of this caliber. Additionally, the absence of wine glasses was a noticeable oversight, considering the room's price point. I also encountered a broken drawer, which speaks to a lack of proper maintenance. More concerning was the cleanliness - the sofa was visibly dirty, and the bathroom did not meet the standard of cleanliness one would expect from a high-end hotel. These issues collectively marred what could have been an otherwise enjoyable stay. Will never book again.
Overnattede 1 nat i november 2023
Svar fra Hotel Manager den 30. nov. 2023
Dear guest, We are sorry that your stay was not as seamless as it should have been. We hope you will allow us the opportunity to discuss your stay further by contacting our offices. We have left you a voicemail as well in order to address your observations. Best regards, Samir Ibrahim Hotel Manager

8/10 Udmærket

Emilie, San Francisco

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wasn't as great as I had remembered a year ago. Pro side: great location and some great staff including the bellmen. Cons: Rooms a little small. Staff was hit or miss. Room service screwed up the same order twice. Rooms are getting a bit dated. Didn't have the candy bar this time which my kids loved.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best in NYC
Absolutely the best in service and accommodations in NYC. All around great personalized service from Concierge to front desk to food & beverage! My wife and I celebrated our anniversary for a couple days and the The Peninsula delivered in a big way!
Overnattede 2 nætter i oktober 2023

6/10 Okay

jianing

Overnattede 3 nætter i august 2023

10/10 Fremragende

Stacy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing stay for my birthday! The hotel went above and beyond to make me feel extra special. Wonderful staff, great location and a beautiful room! Our new NYC home away from home!
Overnattede 1 nat i september 2023

10/10 Fremragende

Subash

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Peninsula NYC is truly Outstanding! The central 5th Ave location is perfect for easy access walking to shops, parks, restaurants, theatres etc. The hotel is a wonderful example of how to receive an absolutely perfect personalized service whilst staying in true 5* luxury surroundings. Amenities, services, pool and Spa are incredible. The concierge and Guest Relations are the best that I have ever experienced in NYC; the most wonderful, special and luxurious place to stay in NYC!
Overnattede 3 nætter i august 2023

8/10 Udmærket

walter

Forretningsrejsende
Synes godt om: Faciliteter
Noisy Room was nice Did not like stairs at entrance No coffee in lobby
Overnattede 2 nætter i august 2023

6/10 Okay

ILHAM

Overnattede 7 nætter i august 2023

10/10 Fremragende

Faustino

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check-in process was quick and easy. Front desk staff were very responsive and helpful. The one interesting part of our stay was the accessibility of the hotel staff to the rooms. There were times where they tried to enter the room at inconvenient times. We did not have a Do not disturb sign for the room so I think that was the problem. Otherwise, we had a great time and stay.
Overnattede 1 nat i august 2023

10/10 Fremragende

jon

Overnattede 1 nat i juli 2023

10/10 Fremragende

Seyed Ali

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023

10/10 Fremragende

Masatake

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
good!
Overnattede 1 nat i juli 2023

10/10 Fremragende

Beatriz Elena, Mexico

Overnattede 4 nætter i juli 2023

10/10 Fremragende

Robert

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

8/10 Udmærket

Masatake

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023

8/10 Udmærket

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The good: concierge staff were better than good, they were stellar; the reception staff and cleaners were lovely. The less than good was being greeted at the hotel entrance on arrival by a staff member who watched me man-handle 2 suitcases up the stairs without any offer of help; the roof bar was closed on Sunday and Monday and was much too small for demand. The restaurant was not open for dinner. All in all, I don't plan to return as there is just too much choice in NYC.
Overnattede 5 nætter i juli 2023

10/10 Fremragende

Erich

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful hotel Staff amazing Rooftop bar awesome but music way too loud and couldn’t even hear during a conversation Please realize it’s not hip it’s just loud and didn’t go back up because of that
Overnattede 4 nætter i juli 2023

10/10 Fremragende

Thomas Muir

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property itself is excellent, the area around is severely compromised by new build construction.
Overnattede 3 nætter i juni 2023

10/10 Fremragende

Peter

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Peter i New York
Bra läge, nära till det mesta. Vacker inredning.
Overnattede 6 nætter i juni 2023

6/10 Okay

SERAP

Rejste med partner, Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
I was expecting too much but i am so disappointed
Overnattede 6 nætter i maj 2023

10/10 Fremragende

Leonardo Vega

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice 5th avenue hotel. The old NYC.
Overnattede 3 nætter i juni 2023

10/10 Fremragende

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juni 2023

10/10 Fremragende

Raquel

Overnattede 4 nætter i maj 2023

10/10 Fremragende

Branko

Synes godt om: Rengøring, service og personale, værelsets komfort
Great place to stay
Overnattede 3 nætter i juni 2023

10/10 Fremragende

millie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The lobby was small located up a flight of stairs
Overnattede 1 nat i maj 2023

10/10 Fremragende

Carol, Guatemala

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was great about my stay, the staff is extremely nice and helpful. It's a quiet hotel and very accesible location. Charlie the concierge, gave us great dining recommendations. Would come back anytime!
Overnattede 1 nat i maj 2023

10/10 Fremragende

Gary

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2023

10/10 Fremragende

Gladys

Overnattede 2 nætter i maj 2023

10/10 Fremragende

Blake, San Luis Obispo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Peninsula is everything you'd expect from a five star hotel, but more. The service was next level. My wife left something incredibly important to her health in the refrigerator. We realized it when we're at the Newark Airport. I contacted the hotel and the night manager actually drove to Newark airport with the package before our plane took off. Next level service doesn't say enough. Thank you Charlie!
Overnattede 4 nætter i maj 2023