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Anmeldelser af Sonder at One Platt

3.5 out of 5
Sonder at One Platt
1 Platt Street, New York, NY

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 175 af i alt 350 anmeldelser" "
Bedømmelse på 8 − Udmærket. 91 af i alt 350 anmeldelser" "
Bedømmelse på 6 − Okay. 38 af i alt 350 anmeldelser" "
Bedømmelse på 4 − Dårligt. 14 af i alt 350 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 32 af i alt 350 anmeldelser" "

8,6/10

Rengøring

8,2/10

Service og personale

8,4/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Svend Erik

Rejste med familie
Synes godt om: Rengøring
Middel hotel
Rigtig god beliggenhed tæt på de mange seværdigheder. Der var dog utroligt meget(som i rigtig meget) bil- og byggestøj allerede fra kl. 06:30. Vi havde bestilt lejlighed til 4 personer, men der var kun håndklæder til 3 pers. og kun stole til 2 pers. Der blev leveret ekstra håndklæde men selv efter gentagne henvendelser og lovninger, fik vi ikke ekstra stole. Så det var ikke muligt, at spise samlet omkring bordet. Sovesofaen knirkede så meget, at det var nødvendigt at lægge madrassen på gulvet.
Overnattede 6 nætter i april 2023

8/10 Udmærket

Hillary

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was my second time at Sonder one platt. Great location but construction next door was too loud this time. Hope they finish soon
Overnattede 8 nætter i maj 2024

2/10 Forfærdeligt

Emma

Rejste med partner
Synes ikke om: Rengøring
This stay at sonder one platt was mediocre at best. While the building itself is in a great location and even though it’s an older building, the lobby and elevators are in pretty good condition, the rooms themselves are pretty uncomfortable due to the lack of cleanliness. Upon arrival, we immediately noticed that the floors and countertops were sticky— and there was a ton of dirt and grime along the floors of the bathroom including hairs of prior guests. Our shower curtain had a handprint with make up on it, so we requested a new one which the housekeepers had to replace. Additionally, on the first night of our stay our refrigerator that smelled horrible and with a visibly frozen back panel started beeping incessantly at 1:30 AM With the error code F2. We reported this to the Sonder app and received help the next day in the afternoon however by that time, all of the food we had just purchased went bad because we had to turn off the fridge to eliminate the noise. The repair person who came by did not do anything but turn the fridge back on and tell us that we followed the correct steps to reset the fridge. The issue persisted throughout the stay, but at that point we had no need to use the refrigerator as all of our items had gone bad due to constant temperature fluctuations.
Overnattede 4 nætter i maj 2024
Svar fra Sonder den 17. maj 2024
Hi Emma, thank you for staying with us. We're sorry for the cleanliness issues in your space. Cleanliness is one of our top priorities, and we're working with our team to ensure a higher standard is met. We're also sorry for the fridge issue and the delayed assistance. Our team will investigate further and work to remedy any present issues. If you choose to give us another chance, we'd love the opportunity to make this up to you.

8/10 Udmærket

Lucas, Amersfoort

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overal we had a nice stay in New York and the apartment. However, the communication via the Sondor app was poor. I had problems with the security payment which could not be solved via the app (at the end it took me 15min for a call). Futhermore, we had an issue with the fire alarm beeping (not solved during the evening / night).
Overnattede 4 nætter i maj 2024

2/10 Forfærdeligt

Fahd

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This is the worst experience I’ve had in ages, not only is everything wrong with Sonder it’s also the way they handle complaints. If you like your to have a good night sleep, don’t go here. Then noise is unbearable because the windows are single glass and there is shitloads of night traffic in the area construction noise day and night. In addition the state of the apartments are way overdue for a renovation, everything is broken or does not work as intended. All the drains including the shower drains are clogged up and don’t drain properly. Pieces of the kitchen fall apart when you look at them. Again do not book here, you will be disappointed.
Overnattede 11 nætter i april 2024

10/10 Fremragende

Leticia

Overnattede 7 nætter i april 2024

8/10 Udmærket

Ivan

Overnattede 7 nætter i april 2024

10/10 Fremragende

Sophie, Bourg en bresse

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024

10/10 Fremragende

Damien

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We had a two bedroom apartment for our family of 6. The apartment was very spacious and well equiped. We were able to find excellent dining options within 5 minutes every night (Italian, Thai, Mexican), and the nearby Fulton station enabled us to be anywhere in Manhattan within 30 minutes. The rooftop was awesome, perfect to enjoy a morning coffee and with great views at night. The Sonder app made check-in very easy, as well as checkout time modification. The drawback is the street noise, with trash trucks at 4-5am every morning (except Sunday), and the construction starting at 7am. We were able to move the sofa mattress into the bedroom that was not facing the street (and which was therefore quiet), so our 4 kids could sleep well. As for the parents, they used ear plugs and just dealt with it :) It's New York City after all. Overall excellent value, we were very satisfied.
Overnattede 6 nætter i april 2024

10/10 Fremragende

Mensura

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was nice
Overnattede 6 nætter i april 2024

8/10 Udmærket

Rita

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Place was clean. Staff were very helpful
Overnattede 5 nætter i april 2024

10/10 Fremragende

BILE JEAN DAVID

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Property was really nice, clean and very spacious!
Overnattede 1 nat i april 2024

8/10 Udmærket

Rosemary

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter

8/10 Udmærket

Mickie

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great home away from home experience.
Overnattede 4 nætter i april 2024

8/10 Udmærket

Jonathan

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location in Wall Street/FIDI. Good location for an NYC stay, with that additional extra space for a city break. Jonathan
Overnattede 5 nætter i april 2024

8/10 Udmærket

Robert

Overnattede 6 nætter i marts 2024

10/10 Fremragende

Jody Pamela

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was absolutely phenomenal - friendly and helpful. One of our party got food poisoning and another rolled their ankle, and the staff went above and beyond to help us in our hour of need. Thank you!
Overnattede 4 nætter i marts 2024

8/10 Udmærket

Jaclyn

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Cons: As others have said, the property is next to a construction site, and it was loud. But in NYC most places are. It was not quite as clean as I would have liked. Pros: lots of space for the price. It was really nice to have 2 separate bedrooms and another bed for my family. Close to many subway lines for easy transportation. Excellent communication with customer service.
Overnattede 4 nætter i marts 2024

10/10 Fremragende

Mariana

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The location and size of the apartment was great!
Overnattede 4 nætter i marts 2024

10/10 Fremragende

Yulissa

Overnattede 3 nætter i marts 2024

10/10 Fremragende

Ella

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Perfect location to get around everywhere. Fulton street (the local subway station) is one of the best connected stations in the city. Lower Manhattan is easily walkable
Overnattede 10 nætter i marts 2024

10/10 Fremragende

Maya

Overnattede 9 nætter i februar 2024

10/10 Fremragende

Kaihara

Overnattede 11 nætter i marts 2024

8/10 Udmærket

Jahmar

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great play to stay if you are visiting the city for a vacation. Close to main attractions, grocery stores, and transportation. The Sonder itself was surprisingly good. I was a little disappointed that we ran out of toilet tissue, and they didn’t have any toilet paper on hand to replenish, so we had to buy our own toiletries. Overall, it was a pleasant experience, and a nice get away!!
Overnattede 5 nætter i marts 2024

10/10 Fremragende

Tina

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
clean, quiet, walkable distance everywhere
Overnattede 5 nætter i januar 2024

10/10 Fremragende

Adejoke

I like the Sonder at One Platt street because it’s quite central, the rooms are not poky and it’s fairly clean. The only downside I always experience anytime I stay there is that the heaters are quite old and so you have to keep calling the maintenance to come help heat up the room space. Asides from that I love it.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Kerline

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Le seul point négatif que j’ai concerne le stationnement : la première journée on a eu un ticket . On a dû dépenser beaucoup d’argent pour le stationnement public. À part ça, tout est parfait!!!! Mes enfants ont beaucoup aimé . On reviendra
Overnattede 5 nætter i februar 2024

10/10 Fremragende

Ida

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This was an excellent property. The studio was spacious, great kitchen with essentials, checkin and checkout were seamless. The app chat was awesome - they were very responsive with any need we had. We had an abundance of towels and if there were any questions, etc. they were very prompt to reply. The area is a little noisy, but they also provided ear plugs but you really did not notice the noise all that much. The area is great and never ever a wait for an elevator. Property was well maintained. Will definitely stay here again !!

8/10 Udmærket

David

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 12 nætter i februar 2024

6/10 Okay

Felicia

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring
While this property was clean and spacious enough for our party of 4 (2 adults, one teen, one kids) there were some issues with the space that you would not be able to see in photos. For instance, the shower was probably the worst shower I have experienced at a hotel, except for a campsite. Water didn’t flow out of the shower head, it sort of sputtered. Also the heating/cooling system was so loud that it impacted all of our sleep, and I was wearing fancy, expensive earplugs. There are also other small maintenance things that need to be done, like the toilet paper holder falling off the wall. (The one ply toilet paper didn’t help either.) Overall, not a terrible stay but I also wouldn’t come back.
Overnattede 3 nætter i februar 2024
Svar fra Sonder den 26. feb. 2024
Hi Felicia, we apologize for the inconveniences you experienced during your stay. Your feedback is important to us, and we will address the issues with the shower, heating/cooling system, and maintenance promptly to ensure a more comfortable experience for future guests. Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future for a better stay.

10/10 Fremragende

Amelia

Synes godt om: Rengøring, værelsets komfort
Overnattede 10 nætter i februar 2024
Svar fra Sonder den 26. feb. 2024
Hi Amelia, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

10/10 Fremragende

Gita

Overnattede 7 nætter i februar 2024
Svar fra Sonder den 26. feb. 2024
Hi Gita, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

10/10 Fremragende

dominic

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The staff was very friendly and helpful. We felt safe in the area and the rooms and lobby were very clean

10/10 Fremragende

Lisa

Overnattede 5 nætter i februar 2024

10/10 Fremragende

Rowena

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
We loved it, it’s a a great place to staycation. Thank you!
Overnattede 21 nætter i januar 2024

10/10 Fremragende

Julia

Overnattede 5 nætter i februar 2024

8/10 Udmærket

Elian Malik Ismael Sonntag-Hadj

Rejste med partner
Synes godt om: Rengøring, faciliteter
Great Value!
Overnattede 15 nætter i januar 2024

10/10 Fremragende

Rachel

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very helpful and kind staff. Amazing service. Extremely clean accommodations. The location of the hotel is really great; close to the subway and stores. Highly recommendable hotel.
Overnattede 12 nætter i januar 2024

10/10 Fremragende

Sibel

Overnattede 7 nætter i januar 2024

10/10 Fremragende

Daniel

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 3 nætter i januar 2024
Svar fra Sonder den 28. feb. 2024
Hi Daniel, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

8/10 Udmærket

tommie

Overnattede 15 nætter i januar 2024

10/10 Fremragende

franck

Overnattede 7 nætter i januar 2024

10/10 Fremragende

SUHYUNG

Overnattede 25 nætter i december 2023

10/10 Fremragende

YAMILE

Overnattede 6 nætter i januar 2024

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Great location and reasonable prices. Rooms were well appointed and comfortable.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

ismail

Synes godt om: Rengøring, værelsets komfort
Overnattede 5 nætter i januar 2024

10/10 Fremragende

Haewon

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024

8/10 Udmærket

DAVID

Synes godt om: Rengøring, værelsets komfort
Overnattede 4 nætter i januar 2024

8/10 Udmærket

Heyling

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024

6/10 Okay

Hung V

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i december 2023
Svar fra Sonder den 9. jan. 2024
Hi Hung, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.