I called two or three times asking for towels and wash clothes and still none, instead they sent an engineer? He was confused as well. I kept calling front desk and no one picked up the phone. The hallways are dirty, housekeeping doesn’t clean them. The furniture is dated- felt like I was staying at a motel 6, the elevators didn’t work so we used the service elevators. Limited channels in Tv. Worst experience ever at this hotel.