Udendørsområde

Anmeldelser af LaGuardia Plaza Hotel

4 out of 5
LaGuardia Plaza Hotel
104-04 Ditmars Blvd, East Elmhurst, NY

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 728 af i alt 1596 anmeldelser" "
Bedømmelse på 8 − Udmærket. 378 af i alt 1596 anmeldelser" "
Bedømmelse på 6 − Okay. 206 af i alt 1596 anmeldelser" "
Bedømmelse på 4 − Dårligt. 123 af i alt 1596 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 161 af i alt 1596 anmeldelser" "

8,2/10

Rengøring

8,0/10

Service og personale

7,4/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Betina

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bad experience
The pool and fitness were closed, no safetybox in the room (we ordered it - so we had to change rooms), terrible service, bad breakfast
Overnattede 8 nætter i december 2023
Svar fra General Manager den 9. jan. 2024
Dear Betina, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for not meeting your expectations and the service issues you encountered. Rest assured that this issue has been addressed with our staff and will not be repeated. We also regret the disappointment you had with the breakfast. We will certainly follow up with our food and beverage team to see where we can do better. We hope to have the opportunity to make sure your next stay is outstanding in every respect.Effie Mikedis, General Manager

10/10 Fremragende

Merlie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice people
Good people ,👌Good service everything its okey
Overnattede 1 nat i juni 2023
Svar fra General Manager den 28. jun. 2023
Dear Merlie, Thank you for including the LaGuardia Plaza Hotel in your travel plans. We were delighted to read that our associates were attentive to your needs and made you feel at home. It is important that all of our guests enjoy a comfortable and carefree stay, and we will pass along your compliments to everyone. We appreciate your feedback and look forward to hosting you again. Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Fremragende

Jesper

Overnattede 9 nætter i marts 2023
Svar fra General Manager den 30. apr. 2023
Dear Jesper, Thank you for the wonderful rating. We appreciate you being our guest, and we're thrilled you had a great stay at LaGuardia Plaza Hotel. Our entire staff looks forward to welcoming you back soon! Effie Mikedis General Manager LaGuardia Plaza Hotel

8/10 Udmærket

Jesper

Overnattede 1 nat i marts 2023
Svar fra LaGuardia Plaza Hotel den 28. mar. 2023
Dear Jesper, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to LaGuardia Plaza Hotel. Effie Mikedis,General Manager,LaGuardia Plaza Hotel

8/10 Udmærket

Barbara

Rejste med partner
Synes godt om: Service og personale
Whole hotel needs an update. Bathroom old and some stained caulking. Toilet seat doesn’t cover the porcelain. No cups for water in the room, only 2 coffee cups. Noisy ventilation- irregular clanging. Breakfast buffet pretty good, not the best. Nice people.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Ernest

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024

10/10 Fremragende

Rachel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First time staying and had a great experience.
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 26. maj 2024
Dear Rachel, Thank you for the excellent review! It's great to know you loved your stay at LaGuardia Plaza Hotel, and we hope your experience left you feeling refreshed, cared for, and valued! We look forward to seeing you again soon. Effie Mikedis, General Manager,LaGuardia Plaza Hotel

8/10 Udmærket

William J, Las Vegas

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property could not accept charges to the room. Everything you did, eat, drink etc had to be charged immediately.
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 24. maj 2024
Dear William, Thank you for including LaGuardia Plaza Hotel in your travel plans! We value your rating. However, we were disappointed that you felt the price did not meet your expectations. We make every effort to be priced competitively. Thank you again for your review. We hope to see you soon!Effie Mikedis General Manager,LaGuardia Plaza Hotel

10/10 Fremragende

Nadia

Synes godt om: Rengøring
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 24. maj 2024
Dear Nadia, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at LaGuardia Plaza Hotel. We hope to have the pleasure of doing so again on your next visit.Effie Mikedis,General Manager, LaGuardia Plaza Hotel

10/10 Fremragende

Edouard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ok
Overnattede 1 nat i marts 2024
Svar fra General Manager den 22. maj 2024
Dear Edouard, Thank you for choosing LaGuardia Plaza Hotel. We were pleased that we exceeded your expectations during your visit. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Effie Mikedis, General Manager,LaGuardia Plaza Hotel

10/10 Fremragende

Jon, Whitefish

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place
Overnattede 1 nat i maj 2024
Svar fra Shivam Patel FOM den 22. maj 2024
Hi Jon,Thank you for your wonderful review, I am so glad you enjoyed your stay with us, safe travels and we hope to see you soon.

2/10 Forfærdeligt

Johnny

Forretningsrejsende
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
There was no air conditioning. I called them at. 9 to pm to report it and no one came. Then I called them again around 12 Ans they moved me to another. So at the end I did not sleep at all and I left the hotel around 7 am. They offer a credit I don’t know how. But it was as really bad I got tired to my mettin
Overnattede 1 nat i maj 2024
Svar fra Shivam Patel FOM den 22. maj 2024
Hi Johnny,Thank you for taking the time to write us a review, I sincerely apologize for the inconvenience you had during your stay with us. I also want to apologize that we had to move you to different rooms. I have contacted our Maintenance/Engineering department to make sure that in future these issues don't come up again, and are resolved quickly. Safe travels sir.

8/10 Udmærket

Hunt

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Shivam Patel FOM den 22. maj 2024
Hi Hunt,Thank you for your review, safe travels to you and we hope to see you again soon.

10/10 Fremragende

Marvin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra General Manager den 21. maj 2024
Dear Marvin, Thank you for choosing LaGuardia Plaza Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Effie MikedisGeneral ManagerLaGuardia Plaza Hotel

8/10 Udmærket

Talha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
H
Overnattede 1 nat i maj 2024
Svar fra General Manager den 21. maj 2024
Dear Talha, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at LaGuardia Plaza Hotel; we hope to see you again soon. Effie MikedisGeneral ManagerLaGuardia Plaza Hotel

10/10 Fremragende

Wright

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Surprisingly convenient to the Arthur Ash Stadium and very comfortable.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Wright, Thank you for being our guest and for sharing your experience. We're thrilled our location across from Arthur Ash Stadium and just minutes from Manhattan worked out well for you. Our guests tell us that staying close and connecting is what they love about our location, so thank you for your comments. We appreciate you being our guest, and we hope you will visit LaGuardia Plaza Hotel the next time you are in the NYC area. Effie Mikedis, General Manager, LaGuardia Plaza Hotel

10/10 Fremragende

Dennis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Alll good
Overnattede 1 nat i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Dennis, Thank you for your excellent feedback! We are glad you had such a positive experience during your time at LaGuardia Plaza Hotel, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Effie Mikedis, General Manager, LaGuardia Plaza Hotel

10/10 Fremragende

Olive

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
On arrival at LGA once I called it took five minutes for the shuttle to arrive the front desk staff was very friendly and the restaurant's atmosphere was very comfortable and food was good
Overnattede 1 nat i maj 2024
Svar fra General Manager den 18. maj 2024
Dear Olive, Thank you for sharing your recent experience with us. We are pleased to hear that you found our shuttle service prompt upon your arrival at LaGuardia Plaza Hotel and that you encountered a wonderful check-in experience. We are also delighted to know that you enjoyed the relaxing atmosphere of our restaurant and that the food was delicious. Your satisfaction is our priority, and we are thrilled that these aspects of your stay contributed to a positive experience. We appreciate your feedback and look forward to welcoming you back in the future.Effie Mikedis,General Manager LaGuardia Plaza Hotel

10/10 Fremragende

Daniel

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra General Manager, den 17. maj 2024
Dear Daniel, We appreciate you taking the time to leave your generous rating regarding your recent visit to the LaGuardia Plaza Hotel. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Effie Mikedis, General Manager, LaGuardia Plaza Hotel

10/10 Fremragende

Teddy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean property. Good room space.
Overnattede 1 nat i maj 2024
Svar fra LaGuardia Plaza Hotel den 12. maj 2024
Dear Teddy, Thank you for the excellent review! It's great to know you loved your stay at LaGuardia Plaza Hotel, and how much you enjoyed our impeccable property along with spacious accommodations. We look forward to having you back the next time you are in the NYC area. Effie Mikedis General Manager, LaGuardia Plaza Hotel

10/10 Fremragende

Ruizhao

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra General Manager den 11. maj 2024
Dear Ruizhao, Thank you for choosing LaGuardia Plaza Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Effie Mikedis General Manager LaGuardia Plaza Hotel

6/10 Okay

Edward

Forretningsrejsende
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
Every week the company i work for brings me to nyc, and the Laguardia plaza has been the go to for ease of being centrally located. We drive down from upstate, more than 6 hrs away, and at the end of a long day, the last thing anyone wants is to be hassled by the front desk concierge name Nick, they made it an issue for parking our truck, and couldn't find the printable pass that was tight in front of them, then proceeded to call security to allow us to park-(which we were in the proper spot, thanks to john for informing me that it was), and that the desk was more concerned about upselling the restaurants-(to which we visit every week anyway, so much so that they know us by site). We will be back next week, i just hope this comes to the attention of their management team. See you soon.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 10. maj 2024
Dear Edward, Thank you for the feedback. While we are happy to know you liked our ideal location and that your overall visit was pleasant, we are sorry to hear about the concerns you had with our front desk service with regard to your parking while you were here. We appreciate you bringing this to our attention; this will be shared with our team as it helps us identify areas of improvement so we can serve our guests better moving forward. We hope to have another opportunity soon to show you the exceptional experience you deserve.Effie Mikedis,General Manager

10/10 Fremragende

Elias

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Shuttle ( 5-10 min zum Airport LGA)
Overnattede 1 nat i april 2024
Svar fra General Manager den 9. maj 2024
Dear Elias, We are happy that our location directly across from LaGuardia Airport (LGA) and our complimentary shuttle worked out so well for you. Helping you get to where you want to go is essential in NYC, so we appreciate your comments. Thank you for choosing LaGuardia Plaza Hotel for your stay, and we look forward to welcoming you back soon. Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Fremragende

Heidi

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
You can hear everything in the hallway, not exaggerating. Literally can make out word by word.
Overnattede 2 nætter i maj 2024
Svar fra General Manager, den 9. maj 2024
Dear Heidi, Thank you for choosing LaGuardia Plaza Hotel and sharing your experience. We are delighted to know you enjoyed your stay with us. However, we are sorry for the noise disturbance you underwent and the inconvenience this has caused. In the future, please know that our front desk will be available to make your stay as comfortable as possible. Thank you again for your feedback, and we look forward to your return visit. Effie Mikedis, General Manager, LaGuardia Plaza Hotel

10/10 Fremragende

Tanisha

Rejste med familie
Synes godt om: Faciliteter
Everything was good
Overnattede 1 nat i maj 2024
Svar fra General Manager den 8. maj 2024
Dear Tanisha, Thank you for choosing LaGuardia Plaza Hotel and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Fremragende

Tiara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 3 nætter i maj 2024
Svar fra Shivam Patel FOM den 6. maj 2024
Tiara,Thank you for the wonderful review I will share the positive feedback with my team, safe travels and we hope to see you again the next time you travel with us.

8/10 Udmærket

Patrick, Rochester

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra General Manager den 8. maj 2024
Dear Patrick, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at LaGuardia Plaza Hotel, and we look forward to welcoming you back soon.Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Fremragende

Lynziel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Shivam Patel FOM den 6. maj 2024
Hi Lynziel, Thank you so much for taking the time to write us a review, safe travels and we hope to see you again.

10/10 Fremragende

Quneetsha, Astoria

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I wish the pool was open. It said it woulf be open by may 1st. So I booked afterwards. However, it was not ready. Its okay, we had a good stay anyway.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 6. maj 2024
Dear Quneetsha, Thank you for staying with us and for the excellent review! We are pleased you had an enjoyable time while you were here. We value your comments regarding the pool and have taken note of them. We look forward to welcoming you back the next time you are in the New York City area. Effie Mikedis General Manager,LaGuardia Plaza Hotel

4/10 Dårligt

William

Synes ikke om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra Shivam Patel FOM den 6. maj 2024
Mr. William,Thank you for taking the time to write us a review, I do apologize for any inconveniences you may have had at our hotel. Safe travels

10/10 Fremragende

Athena A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra General Manager den 6. maj 2024
Dear Athena, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at LaGuardia Plaza Hotel; we hope to see you again soon. Effie Mikedis,General Manager, LaGuardia Plaza Hotel

10/10 Fremragende

Akquella

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was nice and clean. They had places you can eat in the hotel. They also had a convention going on.. very nice. Stayed there because it was close to LGA..
Svar fra General Manager den 5. maj 2024
Dear Akquella, Thank you for the wonderful feedback! It's great to know you found LaGuardia Plaza Hotel perfect for your visit. We are thrilled our accommodations, amenities, and convenient location worked well for you. Thank you for staying with us, and we look forward to welcoming you back soon. Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Fremragende

Randy

Overnattede 1 nat i maj 2024
Svar fra GENERAL MANAGER den 25. maj 2024
Dear Randy, Thank you for staying with us and for the excellent rating! We are thrilled you had a great visit with us here at LaGuardia Plaza Hotel. Our staff is dedicated to providing every guest with the best experience possible, so they will be pleased to hear your kind remarks. We look forward to welcoming you back the next time you are in the New York City area.Effie Mikedis,General Manager, LaGuardia Plaza Hotel

8/10 Udmærket

Vashti

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was what i expected. Clean , friendly staff and good food.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 4. maj 2024
Dear Vashti, Thank you for staying with us and sharing your experience. We're happy you enjoyed our hospitality, delicious food offerings, and immaculate accommodations. Our entire team at LaGuardia Plaza Hotel is dedicated to delivering only the best in service, and we hope you will give us another opportunity to serve you again soon! Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Fremragende

Simon

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Nice room nice people
Overnattede 1 nat i maj 2024
Svar fra General Manager den 3. maj 2024
Dear Simon, Thank you for staying with us and for providing your feedback. We enjoyed having you here at LaGuardia Plaza Hotel, and we are delighted you had an exceptional stay! Thank you for your generous comments regarding our revitalizing accommodations and courteous associates. Thank you for being our guest, and we look forward to having you back the next time you are in the NYC area. Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Fremragende

James

Overnattede 1 nat i maj 2024
Svar fra General Manager den 22. maj 2024
Dear James, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at LaGuardia Plaza Hotel. We hope to have the pleasure of doing so again on your next visit.Effie Mikedis,General Manager, LaGuardia Plaza Hotel

6/10 Okay

Laneko

Synes godt om: Rengøring
The property was well kept it just needs update some of the furniture in the rooms.
Overnattede 1 nat i april 2024
Svar fra General Manager den 2. maj 2024
Dear Laneko, Thank you for sharing a review of your recent stay with us. We regret that you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. It was a pleasure to have you as our guest, and we hope to see you again soon.Effie Mikedis,General Manager

10/10 Fremragende

Saketh

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good rooms
Overnattede 1 nat i april 2024
Svar fra General Manager den 2. maj 2024
Dear Saketh, Thank you for staying with us and for providing your feedback. We enjoyed having you here at LaGuardia Plaza Hotel, and we are delighted you loved our well-appointed rooms! We look forward to having you back the next time you are in the NYC area. Effie Mikedis,General Manager, LaGuardia Plaza Hotel

10/10 Fremragende

Thomas, Parrish

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Only had to stay one night when we flew into LaGuardia airport so this hotel was a convenient choice. The food was very good and the staff was very nice. The hotel was getting a little bit of an overhaul and there was an issue with using a credit card in the dining area and bar. They were only accepting cash. But they did have ATMs available.
Overnattede 1 nat i april 2024
Svar fra General Manager den 2. maj 2024
Dear Thomas, Thank you for staying with us overnight and sharing your comments. We are happy you liked our service and the delicious food we serve. However, we regret any inconvenience caused by the mode of payment. We value your patience in this matter. Thank you again, and we hope you will choose us the next time you visit the area.Effie Mikedis, General Manager, LaGuardia Plaza Hotel

8/10 Udmærket

Ashley, Norfolk

It was okay but over priced
Overnattede 1 nat i april 2024
Svar fra General Manager den 1. maj 2024
Dear Ashley, Thank you for sharing a review of your recent stay with us. We were pleased you enjoyed your overall stay, and we will certainly share your opinions regarding the price of your visit appropriately. We make every effort to be competitive with similar hotels in the area, and we always strive to provide exceptional service and hospitality to each of our guests. We truly value your feedback and hope to have another opportunity to welcome you back to our hotel. Effie Mikedis General Manager

10/10 Fremragende

Smitha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
We had a very comfortable stay.
Overnattede 1 nat i april 2024
Svar fra General Manager den 30. apr. 2024
Dear Smitha, Thank you for the wonderful review! We appreciate you being our guest, and we're thrilled you had a comfortable time at LaGuardia Plaza Hotel. We hope your experience left you feeling refreshed and connected to your family and friends, along with exploring the attractions and culture of the city. Our entire staff looks forward to welcoming you back soon! Effie Mikedis, General Manager,LaGuardia Plaza Hotel

6/10 Okay

Zeeshan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Got an invoice with $30 parking fee charged to my card …I never even used the parking garage .. it was just an assumption and based on that they charged… I had to call and let them know… usually I don’t even look… other than that all ok.
Overnattede 1 nat i april 2024
Svar fra General Manager den 1. maj 2024
Dear Zeeshan, Thank you for being our guest and for your candid review. We regret to learn that you experienced a billing-related discrepancy. We appreciate you bringing this to our attention and being patient in this matter. As this is concerning, we will review this with the appropriate individuals to ensure such a concern is not repeated. We are grateful for your understanding in the meantime. Thank you again for staying with us; we wish you safe travels.Effie Mikedis,General Manager

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra General Manager den 30. apr. 2024
Dear Richard, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at LaGuardia Plaza Hotel. We hope to have the pleasure of doing so again on your next visit.Effie Mikedis, General Manager,LaGuardia Plaza Hotel

8/10 Udmærket

Margaret

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
The area around the hotel was scary. Was afraid to go outside.
Overnattede 1 nat i april 2024
Svar fra General Manager den 29. apr. 2024
Dear Margaret, Thank you for the comments. Our guests' security and safety are of utmost importance to us; therefore, it was discouraging to learn about the issues you had near our property. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. We hope to have the opportunity to welcome you again soon. Effie Mikedis General Manager

2/10 Forfærdeligt

Andrew

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
First room was dirty. Staff told us that their computer said it’s clean, almost like questions us. Second room had been broken into. Broken lock and door. Third room was okay but kids were running up and down the hall midnight.
Overnattede 1 nat i april 2024
Svar fra General Manager den 29. apr. 2024
Dear Andrew, Please accept our apologies for providing anything other than a perfect experience during your stay. Upholding the quality of our guest rooms is a top priority for us; therefore, we are extremely sorry for the cleanliness and maintenance issues you had in your room and the inconvenience this caused. We will evaluate the instances you mentioned and will take appropriate action. We hope you will allow us to provide you with the flawless stay you deserve on a future visit. Thank you again for your feedback.Effie Mikedis General Manager

6/10 Okay

Carmelita

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 1 nat i april 2024
Svar fra General Manager den 30. apr. 2024
Dear Carmelita, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Effie Mikedis,General Manager

10/10 Fremragende

Thomas

Overnattede 1 nat i april 2024
Svar fra General Manager den 18. maj 2024
Dear Thomas, Thank you for choosing the LaGuardia Plaza Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Effie Mikedis, General Manager LaGuardia Plaza Hotel

6/10 Okay

Wilma

Rejste med familie
Synes ikke om: Faciliteter
The room was not very clean. Had a bad smell. There was no room service. I ordered the food and had to go pick it up. The staff were not courteous and were rude when I asked questions. I have stayed in many hotels and this was one of the worst.
Overnattede 2 nætter i april 2024
Svar fra General Manager den 28. apr. 2024
Dear Wilma, Thank you for being so specific in your evaluation of our hotel. Our main goal is to offer an exceptional stay for our guests with comfortable accommodations and a responsive, friendly staff. After reading the details of your time with us, we regret this was not your experience. We have shared your feedback with our team so these issues do not happen again. Thank you again for your candid feedback; without it, we cannot improve. We are looking forward to having you stay with us once again so we can provide you with the flawless visit you deserve.Effie Mikedis General Manager

10/10 Fremragende

arthur

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
the check in was fast and the front desk was very polite and attentive
Overnattede 1 nat i april 2024
Svar fra General Manager den 28. apr. 2024
Dear Arthur, Thank you for staying with us and for the excellent review! We are thrilled you had a great visit with us here at LaGuardia Plaza Hotel. Our front desk staff is dedicated to providing every guest with the best experience possible, so they will be pleased to hear your kind remarks. We look forward to welcoming you back the next time you are in the New York City area. Effie Mikedis,General Manager, LaGuardia Plaza Hotel

8/10 Udmærket

Olivia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property was quite and clean.
Overnattede 1 nat i april 2024
Svar fra General Manager den 28. apr. 2024
Dear Olivia, Thank you for the wonderful review! We appreciate you being our guest, and we're thrilled you had a great stay at LaGuardia Plaza Hotel. We hope your experience left you feeling refreshed at our ur well-kept property. Our entire staff looks forward to welcoming you back soon! Effie Mikedis, General Manager, LaGuardia Plaza Hotel