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Anmeldelser af Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel

3.5 out of 5
Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel
500 Metropolitan Ave, Brooklyn, NY

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 278 af i alt 543 anmeldelser" "
Bedømmelse på 8 − Udmærket. 112 af i alt 543 anmeldelser" "
Bedømmelse på 6 − Okay. 79 af i alt 543 anmeldelser" "
Bedømmelse på 4 − Dårligt. 31 af i alt 543 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 43 af i alt 543 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

7,8/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lynn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property, courteous and efficient staff, excellent service in lobby bar.
Overnattede 1 nat i maj 2024
Svar fra Maximo den 27. maj 2024
Lynn - Thank you for the 5/5! I'll ensure to share your comments with our staff. Have a great day!

8/10 Udmærket

Judy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Maximo den 28. maj 2024
Judy - Thank you for the 4/5!

10/10 Fremragende

william

Synes godt om: Rengøring
Really cool modern hotel with the helpful staff and parking next door for $37 in a secure garage. Enjoyed my stay enjoyed the neighborhood. Enjoyed the coffee, food and restaurants around it.
Overnattede 1 nat i maj 2024
Svar fra Maximo den 27. maj 2024
William - Thank you for your kind words and the 5/5! I'm happy to hear you enjoyed your stay - especially the coffee and location with all the restaurants. Have a great day and we hope to see you soon!

2/10 Forfærdeligt

Jorge

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Where to begin?!? This place is a shelter hotel. They have homeless people staying in the room next to us. We found out because of a noise complaint we had to file with the NYPD. Stay away from this dirty hotel. Not worth staying here if you want to rest.
Overnattede 2 nætter i maj 2024
Svar fra Maximo den 24. maj 2024
Jorge - I'd like to clarify that we are not a shelter hotel and that we do not allow homeless people. There was a guest that was being noisy and we do apologize for the inconvenience. As you know, we dealt with this matter at checkout today. We still look forward to having you and let us know when you do return.

8/10 Udmærket

Edward, Lewes

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Indigo was nice but twice they did not clean our room. Once we had to ask to have cleaned and other time it was not cleaned. Not good coming home from our daughters wedding to a dirty room!
Overnattede 4 nætter i maj 2024
Svar fra Maximo den 24. maj 2024
Edward - Thank you for the 4/5! Our apologies regarding the room not being serviced. Not that we will ensure this does not repeat itself again in the future. We hope to see you soon!

8/10 Udmærket

Douglas, Virginia Beach

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Decent location but overpriced. Nice shower but no amenities.
Overnattede 2 nætter i maj 2024
Svar fra Maximo den 21. maj 2024
Douglas - Thank you for the 4/5! I'm glad to hear you enjoyed the shower. As for the amenities, our pool is opening up Memorial Day Weekend and our Restaurant is opening in the beginning of June. Hopefully you can return to enjoy all these!

2/10 Forfærdeligt

Mila

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Maximo den 24. maj 2024
Mila - Thank you for the extensive review. It truly gives us all the information we need to asses the situation.

10/10 Fremragende

Sara

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Maximo den 21. maj 2024
Sara - Thank you for the 5/5!

10/10 Fremragende

lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very nice hotel. great location in williamsburg. great parking. clean hotel with good service
Overnattede 1 nat i maj 2024
Svar fra Maximo den 20. maj 2024
Lisa - Thank you for the 5/5! We appreciate you taking the time to give us your feedback. Have a great day!

8/10 Udmærket

Michelle

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Your staff is outstanding
Overnattede 3 nætter i maj 2024
Svar fra Maximo den 20. maj 2024
Michelle - Thank you for the 4/5! I'm glad to see that our staff was accommodating. Have a great day and we hope to see you soon!

8/10 Udmærket

John

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very expensive; entrance blocked by construction; breakfast coffee took a long time; only one person working.
Overnattede 1 nat i maj 2024
Svar fra Maximo den 20. maj 2024
John - Thank you for taking the time to give us your feedback. Yes- the construction has been a nuance but happy to mention that they are done with the work and currently clearing the area. We appreciate your feedback and look forward to hosting you again!

10/10 Fremragende

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Grear
Overnattede 1 nat i maj 2024
Svar fra Maximo den 11. maj 2024
Christian - Thank you for the 5/5!

2/10 Forfærdeligt

Jorge

Overnattede 1 nat i maj 2024
Svar fra Maximo den 10. maj 2024
Jorge - As specified on our website and all out platforms, the pool is not open until Memorial Day weekend. Furthermore, not only did we apologize anyway, we also offered an upgraded room for your return when the pool is open. Hope your day gets better.

10/10 Fremragende

Charles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent place to stay
Overnattede 1 nat i april 2024
Svar fra Maximo den 10. maj 2024
Charles - Thank you for the 5/5!

10/10 Fremragende

Deborah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is in a good location for our stay. Convenient to go restaurants and to Manhattan.
Overnattede 2 nætter i maj 2024
Svar fra Maximo den 6. maj 2024
Deborah - Thank you for the 5/5!

8/10 Udmærket

Malik McCrary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Maximo den 4. maj 2024
Malik - Thank you for the 4/5!

10/10 Fremragende

Monica

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel.
Overnattede 1 nat i april 2024
Svar fra Maximo den 30. apr. 2024
Monica - Thank you for the 5/5!

10/10 Fremragende

John

Overnattede 3 nætter i april 2024
Svar fra Maximo den 20. maj 2024
John - Thank you for the 5/5!

10/10 Fremragende

Melissa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Parking sucked but it is such a gorgeous hotel so happy we went!
Overnattede 1 nat i marts 2024
Svar fra Maximo den 30. apr. 2024
Melissa - Thank you for the 5/5!

10/10 Fremragende

Wendy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean hotel!
Overnattede 1 nat i april 2024
Svar fra Maximo den 26. apr. 2024
Wendy - Thank you for the 5/5!

6/10 Okay

mary

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 4 nætter i marts 2024
Svar fra Maximo den 26. apr. 2024
Mary - Thank you for the 3/5!

8/10 Udmærket

Alisha

Synes godt om: Rengøring
Overnattede 3 nætter i april 2024
Svar fra Maximo den 30. apr. 2024
Alisha - Thank you for the 4/5!

10/10 Fremragende

Dillon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i marts 2024
Svar fra Maximo den 21. apr. 2024
Dillon - Thank you for the 5/5!

6/10 Okay

Bill

Overnattede 3 nætter i april 2024
Svar fra Maximo den 21. apr. 2024
Bill - Thank you for the 3/5!

10/10 Fremragende

nelson, Bronx

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i januar 2024
Svar fra Maximo den 19. apr. 2024
Nelson - Thank you for the 5/5!

10/10 Fremragende

Diem Trang

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was large and beds comfortable. Great location - close to restaurants and subway. Quiet even though facing the freeway - room was 318.
Overnattede 1 nat i april 2024
Svar fra Maximo den 15. apr. 2024
Diem Trang - Thank you for taking the time to give us your feedback! I'm glad to see you enjoyed our rooms as well as the location. Have a great day and we hope to see you soon!

10/10 Fremragende

Royce Anne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was very cute and was in the perfect location in Williamsburg. So easy to walk around, great for a tourist weekend in Brooklyn. Also right by train station.
Overnattede 2 nætter i april 2024
Svar fra Maximo den 15. apr. 2024
Royce Anne - Thank you for your kind words! It truly is a great area to explore and there's so much. The train station is amazingly close too. Have a great day!

10/10 Fremragende

KITTITAD

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i april 2024
Svar fra Maximo den 15. apr. 2024
Kittitad - Thank you for the 5/5!

6/10 Okay

Crystal

Rejste med partner, Forretningsrejsende
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk staff were not friendly and were not helpful. The hotel is not very accommodating and people who work at the front desk seem to be annoyed with guests . Our hotel room was dirty with sticky floors and dirty bathroom walls. The hotel needs to be refreshed with new towels, a paint job and maybe some new furniture . It was not worth the money we had to pay to stay here. Very convenient to the subway ! Good location.
Overnattede 2 nætter i april 2024
Svar fra Maximo den 15. apr. 2024
Crystal - Thank you for sharing your experience. I'm sorry to hear that we missed the mark with your stay. It is my understanding that we sent someone right away to rectify these things and to ensure your comfort. Thank you again and we hope to see you soon!

10/10 Fremragende

Marguerite

Overnattede 1 nat i april 2024
Svar fra Maximo den 27. apr. 2024
Marguerite - Thank you for the 5/5!

10/10 Fremragende

Srini

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location was good
Overnattede 3 nætter i marts 2024
Svar fra Maximo den 6. apr. 2024
Srini - Thank you for the 5/5!

10/10 Fremragende

Debbie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A bit on the pricey side… but what hotel in NYC isn’t!! Drove in from upstate NY, super convenient parking garage, super convenient to subway, lots of everything in the area. Very nice hotel, looking forward to our next stay.
Overnattede 2 nætter i april 2024
Svar fra Maximo den 6. apr. 2024
Debbie - Thank you for your feedback! I'm happy to see you enjoyed your stay. Good to hear that it all worked out. Have a great day!

8/10 Udmærket

Meir

Overnattede 1 nat i marts 2024
Svar fra Maximo den 6. apr. 2024
Meir - Thank you for the 4/5!

8/10 Udmærket

Sujata

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms and the hotel ambience is very nice, convenient location, was noisy on one night with loud music until 12:30 - appears to be hotel event which is confusing as I thought most hotels would enforce quiet time. Made it very difficult to sleep
Overnattede 3 nætter i marts 2024
Svar fra Maximo den 6. apr. 2024
Sujata - Thank you for the 4/5! Our apologies regarding the noise. Please note that it is not a regular occurrence and we hope to see you soon!

8/10 Udmærket

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It took a while for the room to be ready, but other than that, it was great
Overnattede 3 nætter i marts 2024
Svar fra Maximo den 6. apr. 2024
Ryan - Thank you for taking the time to give us your feedback. I'd like to extend my apologies for the wait being longer than normal to check in. I am glad to see that you did enjoy your stay overall. Have a great day and we hope to see you soon!

8/10 Udmærket

nicole

My only complaint is I paid for a breakfast and there was no breakfast Understand that it is a holiday short staff etc , but I don’t feel I should pay for it if it was not available refunds please
Overnattede 1 nat i marts 2024
Svar fra Maximo den 31. mar. 2024
Nicole - Thank you for the 4/5! Regarding the breakfast vouchers this morning, I'm the person you spoke with at the desk. The barista was walking back from picking up a pot of coffee to the bar in the midst of our conversation. I pointed her out as she was walking behind you and you mentioned that you didn't want to wait for breakfast and had to leave - gave me your breakfast vouchers and left. She must've been gone no longer than 5 minutes. We hope to see you soon!

6/10 Okay

Victor, Stanley

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Room not ready at checkin time. Given lesser room although paid for room with sitting room. Did not bother mentioning this because we had already waited to get in room. Staff was very nice though and offered drinks while we waited. Hotel itself is very nice and convenient.
Overnattede 1 nat i marts 2024
Svar fra Maximo den 31. mar. 2024
Victor - I'd like to extend my apologies for your late check in. I do see that things did not go according to plan and it was delayed. As for the room, I see you booked a double with a city view and that is the room you utilized - let me know if there's any confusion regarding the categories. Thank you again and we hope to see you soon!

8/10 Udmærket

Jo

Overnattede 1 nat i marts 2024
Svar fra Maximo den 19. apr. 2024
Jo - Thank you for the 4/5!

10/10 Fremragende

Kellee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great atmosphere and hotel staff were friendly and helpful!
Overnattede 2 nætter i marts 2024
Svar fra Maximo den 29. mar. 2024
Kellee - Thank you for taking the time to give us your feedback! I'm happy to see that our staff was friendly and helpful. Have a great day and we hope to see you soon!

8/10 Udmærket

Julie Ann

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Did not like the attached destination fee upon arrival. Was taken off guard. Not a good first impression after spending a lot of money in the first place
Overnattede 3 nætter i marts 2024
Svar fra Maximo den 31. mar. 2024
Julie Ann - Thank you for the 4/5! As for the Destination Fee, it is stated by Expedia before arrival. It was included in the total price quoted to you, just not prepaid. Let me know if you have any questions. Have a great day!

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Maximo den 25. mar. 2024
Kevin - Thank you for the 5/5!

10/10 Fremragende

Ashley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and modern hotel, convenient location for subway transportation
Overnattede 1 nat i marts 2024
Svar fra Maximo den 25. mar. 2024
Ashley - I agree! Location is very convenient to escape the city yet enjoy it. Thank you for dropping us some love. we hope to see you soon!

10/10 Fremragende

Samantha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Front desk staff was super friendly. Room was bright, clean and quiet.
Overnattede 1 nat i marts 2024
Svar fra Maximo den 25. mar. 2024
Samantha - Thank you for taking the time to give us your feedback! I'm happy to see you enjoyed the property and that our staff was friendly with you. Have a great day and we hope to see you soon.

10/10 Fremragende

Akeem

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is my second stay at the hotel and will be booking again this summer !
Overnattede 2 nætter i marts 2024
Svar fra Maximo den 25. mar. 2024
Akeem - Thank you for returning! We look forward to seeing you again in the summer!

10/10 Fremragende

Kerry

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great 5 night stay lovely hotel and excellent staff.
Overnattede 5 nætter i marts 2024
Svar fra Maximo den 25. mar. 2024
Kerry - Thank you for the 5/5! I'm glad to see we exceeded your expectations. We hope to see you soon!

10/10 Fremragende

tari

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was easy and comfortable. access to dining and shopping, eg grocery, pharmacy, was limited.
Overnattede 2 nætter i marts 2024
Svar fra Maximo den 22. mar. 2024
Tari - Thank you for taking the time to give us your feedback! We hope to see you soon.

10/10 Fremragende

Shannon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Maximo den 22. mar. 2024
Shannon - Thank you for the 5/5!

6/10 Okay

Susan

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Maximo den 22. mar. 2024
Susan - Thank you for the 3/5!

8/10 Udmærket

Edgardo

Overnattede 5 nætter i marts 2024
Svar fra Maximo den 8. apr. 2024
Edgardo - Thank you for the 4/5!

10/10 Fremragende

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Maximo den 17. mar. 2024
Amanda - Thank you for the 5/5!