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Anmeldelser af Holiday Inn Express Brooklyn, an IHG Hotel

3 out of 5
Holiday Inn Express Brooklyn, an IHG Hotel
625 Union St, Brooklyn, NY

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 279 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 327 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 176 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 113 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 108 af i alt 1003 anmeldelser" "

7,6/10

Rengøring

7,8/10

Service og personale

7,0/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Charlotte

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel og beliggenhed
Det ligger fantastisk, vi fik et værelse med udsigt over Manhatten.
Overnattede 3 nætter i december 2022

8/10 Udmærket

Sebastian

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Good hotel, great location and good breakfast
Second time staying here in two years, it's good value for money relative the cost of hotels in Brooklyn as you get breakfast included, but the rooms are looking really tired now. Marked walls and tired carpet, it really needs a refresh. The breakfast is good, however a queue everyday to find a seat and you feel quite rushed as there is a 30 minute window to eat in so everyone gets a chance to eat. The elevator was out of order for 3 out of the 4 nights and when it does work its slow. Location wise great and it does the job. Good powerful shower and decen bathroom. Would return again but would be nice to see things given a lick of paint and some new room doors as these are looking tatty.
Overnattede 4 nætter i december 2022

8/10 Udmærket

Massinissa

8/10 Udmærket

lam

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
//

6/10 Okay

Kaan

Rejste med familie
Synes godt om: Service og personale
The hotel has good access to the subway. Unfortunately the rooms are old. The breakfast could have been better. The staff was helpful and showed interest in our problems. It was a pity that the elevator was broken, since we lived on the top floor, we had to carry our luggage. After the elevator was repaired, it failed again. What was important was that they tried to fix the problems that arose. Despite everything, we had a great holiday, thank you very much.
Overnattede 6 nætter i december 2022

8/10 Udmærket

Estelle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
On a eu la chambre de très bonne heure. Espace de la chambre pour 4 un peu petite.

8/10 Udmærket

Thierry

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pratique proche des métros petit déjeuner copieux mais pas très varié,le seul bémol peu de table pour le petit déjeuner sinon dans l ensemble très très correct

4/10 Dårligt

Maxime

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Prix correct, bon emplacement

10/10 Fremragende

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
No washcloths were provided. I had to request a washcloth. This was annoying.
Overnattede 1 nat i december 2022

8/10 Udmærket

Giovanni, milano

Synes godt om: Rengøring, service og personale, faciliteter

2/10 Forfærdeligt

Nora Emilse

Overnattede 3 nætter i december 2022

10/10 Fremragende

Curtis

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The vibe was nice
Overnattede 1 nat i december 2022

10/10 Fremragende

JORGE

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
EFICIENCIA
EFICIENTE PARA IR DE TURISMO.
Overnattede 4 nætter i december 2022

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very Nice Stay
The location is perfect. There is a subway station at the end of the block. The breakfast was very good and the employees are ere very friendly and attentive. The only drawback was the bed was very hard and uncomfortable.
Overnattede 3 nætter i december 2022

2/10 Forfærdeligt

Sarang

Rejste med partner, Forretningsrejsende
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Firstly, room cleaning - which I requested as advised on arrival - never got done during my stay. The front desk worker said housekeeping was made aware but for some unknown reason they did not do it. Secondly, my room (213) was located immediately adjacent to the dining area. I’m not even sure why this exists as a room given that the noise overnight and in the morning is unacceptable for any guest. This room is essentially a continuation of the common space with absolutely no privacy. I’m not sure why I was given this room when I had made the booking a while ago. Interestingly, on my arrival Thursday it was being used as a storage for luggage. Thirdly, your front desk workers were apathetic and unhelpful. I know they can’t do much to help, but there’s no need to act like they don’t care. I would avoid this hotel if possible.
Overnattede 3 nætter i december 2022

6/10 Okay

JOAN RAMON

Rejste med familie
Synes ikke om: Service og personale, værelsets komfort
No está mal pero podría estar mejor
El hotel no está mal, pero el personal en general no es muy amable. Por otro lado no hacen las habitaciones a diario, se llevan las toallas sucias, pero no dejan toallas limpias. Desayunos monótonos y poco variados.
Overnattede 7 nætter i december 2022

2/10 Forfærdeligt

Marc

Rejste med familie
They screwed up my reservation and couldn't or wouldn't interact with Expedia. You guys need to have much better interaction with hotel properties and work much harder to solve customer problems.
Overnattede 4 nætter i november 2022

8/10 Udmærket

Migdalia

Overnattede 3 nætter i december 2022

8/10 Udmærket

Pascal

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Service à l'arrivée impeccable. Mais nous sommes restés prix dans l'ascenseur. L'hôtel est du pour une rénovation majeure. Déjeuner ok
Overnattede 1 nat i december 2022

10/10 Fremragende

iris

Overnattede 1 nat i november 2022

6/10 Okay

brian, Brooke

4/10 Dårligt

Nicolle

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We did not have any housekeeping our whole visit Thursday-Sunday. We didn’t get clean towels or our trash emptied at all. Our trash bins were overflowing by Sunday.

6/10 Okay

Thomas

Rejste med partner
Synes godt om: Service og personale, faciliteter
Only issue was the elevator that was slow when it was working, had to walk up to the 7th floor
Overnattede 4 nætter i november 2022

6/10 Okay

Patricia

Synes godt om: Faciliteter
Given a room not requested offers to change but not allowed.felt more appropriate for more than one person Cleaning of room not up to scratch and allotment of towels limited Dining facilities and breakfast provision fantastic
Overnattede 7 nætter i november 2022

8/10 Udmærket

James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excellent free breakfast only one slow elevator
Overnattede 2 nætter i november 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2022

10/10 Fremragende

Flaviana

Overnattede 10 nætter i oktober 2022

10/10 Fremragende

krista

Overnattede 2 nætter i november 2022

4/10 Dårligt

Aram

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It’s not as it is on the pictures and the room smelled really bad. Furniture is old and not comfortable. The only thing I liked was breakfast.

8/10 Udmærket

Julien

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hôtel très sympa et très bien placé avec les transports en commun à proximité. Un personnel agréable et au service du client. Un petit bémol concernant le lieu du petit déjeuner qui est sous dimensionné par rapport au nombre de personne que l’hôtel peu accueillir

6/10 Okay

Nora I

Rejste med partner
Synes ikke om: Faciliteter
The room was small forv a king sized bed. I couldnt get the shower head to work , water was leaking from bathroom sink. Im disabled and the small refrigerator was left in the corner on the floor. I was on the second floor, it was very loud and noisey coming from the lobby where you check in.
Overnattede 1 nat i oktober 2022

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Ok hotel voor alleen slapen
De eerte kamer die we kregen stonk en de deur was aan de bovenkant gebogen waardoor hij niet goed afsloot. Nadat we hier over hadden geklaagd hadden we een nieuwe kamer gekregen die wat beter was. In deze nieuwe kamer zat er wel op meerdere plekken schimmel in de badkamer. Ook hadden de schoonmakers onze zeep weggegooid en de gebruikte handdoeken meegenomen maar geen nieuwe zeep of nieuwe handdoeken neergelegd.
Overnattede 3 nætter i oktober 2022

10/10 Fremragende

Stacey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
This is my go to spot when I travel to Brooklyn. It's priced right and clean. Also safety is above all for my family. I have never questioned my safety beyond the normal common sense rules. I stayed there 5 times so far. Elevator was slow as heck but they do work. They have a good breakfast selection.
Overnattede 1 nat i oktober 2022

6/10 Okay

Al

Synes godt om: Service og personale, faciliteter
so so area
Overnattede 1 nat i oktober 2022

6/10 Okay

Timothy

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
The elevator is pretty slow outdated since I stayed there in 2019, same elevator same problem. The room was not serviced, no clean towels and bed was not made. The breakfast and front desk was very professional and very friendly. The location is good, 1/2 block from subway. Overall it is okay to stay.
Overnattede 2 nætter i oktober 2022

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Supernöjd
Ett bra hotell nära tunnelbanan, mysiga caféer och restauranger i området även om det också är lite skumma människor omkring. Rent och prydligt rum med allt man behövde. Vi hamnade först i källaren, det rummet var inte bra men vi bad om att få ett rum högre upp och fick det vilket gjorde vår vistelse toppen. Från högre våningsplan är det utsikt över skyskraporna på Manhattan! Frukosten var också över förväntan med varm mat, yoghurt, bagels och pannkakor även om det inte var något fancy.
Overnattede 4 nætter i oktober 2022

10/10 Fremragende

Kurt, BROOKLYN

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i oktober 2022

6/10 Okay

Angelique, Rosemount

Overnattede 2 nætter i oktober 2022

6/10 Okay

Erica

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Hôtel pratique mais basique à Brooklyn
Hôtel proche du métro et accessibilité de Manhattan via les transports en commun. Des commerces et restaurants à proximité de l'hôtel ou à 1 station de métro. L'hôtel est propre cependant l'espace petit déjeuner est de taille limitée. Nous avons eu 2 matins sans produits préparés chauds. De plus, le manque de place rend l'espace étroit et rapidement plein à l'heure de pointe. D'autre part, les chambres ne sont pas nettoyés tous les jours mais à la demande.
Overnattede 5 nætter i oktober 2022

2/10 Forfærdeligt

James, Manchester

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i oktober 2022

10/10 Fremragende

Miguel

Overnattede 3 nætter i oktober 2022

4/10 Dårligt

Alan

Overnattede 1 nat i oktober 2022

6/10 Okay

Theresa

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i oktober 2022

10/10 Fremragende

Eugenia M

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Kudos to Rachel! She went above and beyond to make our stay comfortable and was especially helpful with our local transportation. We felt very safe at this facility. Room key required to enter the property.
Overnattede 1 nat i oktober 2022

8/10 Udmærket

Gaby

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr freundliche Mitarbeiter - sauberes Zimmer (ungewohnt ist, dass man das Fenster nicht öffnen kann; unterhalb des Fenster hängt Tapete weg - bräuchte man nur ankleben). Raum / 5. Stock zur Straße hin, 24/7 recht laut, aber man gewöhnt sich daran. Kulante Regelung, nachdem die CC kurzfristig nicht funktionierte! Allerdings warte ich nach 1 Woche noch auf die Erstattung der Kaution über die Credit card! ... Sonst aber zufrieden mit dem Service!
Overnattede 7 nætter i september 2022

4/10 Dårligt

Thomas, Hoboken

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Truth - The property is in an industrial area. Two old auto body shops and an overgrown dirty vacant lot across the street. - When checking in a couple who had dropped off their bags in the morning and had reservations were told they did not have a room and were sent to a hotel of Holiday Inn's choosing. -I was stuck in the elevator twice. Each time more than one floor was pressed. Then decided walked the 7 flights of stairs for the rest of the stay. - The furniture in the room was all chipped and badly water damaged. - I requested room service 3 times. It finally happened on day 8 of a 9 day stay. - On the plus side the subway is close and it is an easy ride to Manhattan. - Breakfast was fine. What you would expect from a Holiday Inn Express
Overnattede 10 nætter i september 2022

8/10 Udmærket

David

Overnattede 1 nat i oktober 2022

6/10 Okay

Miguel

Overnattede 3 nætter i september 2022

2/10 Forfærdeligt

Martin

Rejste med familie
Synes ikke om: Rengøring, service og personale
Terrible place terrible people
There was a used condom on the bed when I arrived. The carpet was wet and smelled like the sewer with cigarettes(in a no smoking room). When I asked for a refund to go elsewhere the guy at the front desk said there was nothing he can do. They couldnt even switch our room due to policy. Terrible place I ended up leaving and paying for another place on top of this.
Overnattede 4 nætter i juli 2022

10/10 Fremragende

Eugene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Just over night stay,clean comfortable room
Overnattede 1 nat i september 2022