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Anmeldelser af EVEN Hotel Brooklyn, an IHG Hotel

4 out of 5
EVEN Hotel Brooklyn, an IHG Hotel
46 Nevins Street, Brooklyn, NY

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 449 af i alt 1011 anmeldelser" "
Bedømmelse på 8 − Udmærket. 264 af i alt 1011 anmeldelser" "
Bedømmelse på 6 − Okay. 143 af i alt 1011 anmeldelser" "
Bedømmelse på 4 − Dårligt. 73 af i alt 1011 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 82 af i alt 1011 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

8,0/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Carsten Heimann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel
Rigtigt godt rent hotel med et serviceminded personale. Hotellet har en god beliggenhed tæt på 2 af metro linjerne till Manhatten. Maden på hotellet er helt i top .
Overnattede 7 nætter i juni 2022
Svar fra EVEN Downtown Brooklyn den 18. jun. 2022
Carsten, thank you for choosing EVEN Hotels Brooklyn and for your high rating. We are delighted to learn that you loved our spotless property, the location was perfect for your plans, and the attentive service provided by our devoted associates. We also appreciate you for highlighting our delicious food at our restaurant. It was a pleasure hosting you, and we look forward to your next stay. Be Well, EVEN Downtown Brooklyn

10/10 Fremragende

Sara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay in Brooklyn!

10/10 Fremragende

Evelyne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Modern, clean and conveniently located. Please provide porcelain/ceramic crockery instead of disposable cups (and cutlery) in rooms and at breakfast.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Franco

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location.
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Luis, Maitland

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The gym is bigger than you think
Overnattede 3 nætter i maj 2024

6/10 Okay

abbe

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024
Svar fra Trisha C. den 8. maj 2024
Greetings Abbe,Thank you for staying with us at Even Brooklyn and providing feedback on your stay.

6/10 Okay

YAN PING ELYNA

Rejste med partner
Employees at the property were not very friendly. Policy of the property were not accommodating at all. We stayed from 19th April till 23rd April and was due to return again from 30th April till 03rd May. It costs $10 per night to leave luggages there even though we were coming back. After checking out, it costs $1.81 for each piece of luggage as our flight was later in the evening. My friends stayed at Holiday Inn opposite the street and there were no such charges. Policy should be more accommodating. Stay at holiday inn, the rooms are similar quality and complimentary late check out is till 2pm instead of Even hotel which is 12pm. Staff at Even hotel are not accommodating at all. Both are under IHG but much difference in staffs’ attitude.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Richeter

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i april 2024
Svar fra Trisha C den 8. maj 2024
Greetings Richeter,Thank you for staying with us at Even Brooklyn and thank you for the 5/5 rating. We hope to have the pleasure of having you stay with us again.

10/10 Fremragende

Jodi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were wonderful; friendly and accommodating. Monique and Matt were especially delightful!
Overnattede 2 nætter i maj 2024
Svar fra Trisha C. den 4. maj 2024
Greetings Jodi,Thank you for staying with us at Even Brooklyn. We are happy to learn you enjoyed your time with us. I will be sure to share you kind words with Matt and Monique. We are happy to have them apart of the team.

2/10 Forfærdeligt

Veronica

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was rude, inconsiderate, unprofessional, and lacked empathy. I TRAVELED from New Haven, Connecticut via train and subway, I was told they do not accept Chime or any prepaid cards. When I questioned, why it never was displayed on expedia, they said it should have been, there is nothing they can do to help me, I had to give them another card or sleep on the streets of New York.
Overnattede 1 nat i maj 2024
Svar fra Trisha C den 8. maj 2024
Greetings Veronica,Thank you for recently staying with us at Even Brooklyn. We are sorry that this information was not relayed to you. We appreciate your feedback.

10/10 Fremragende

Emilio, Long Beach

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff made it very simple to check in and out for my stay and were always attentive at the front desk.
Overnattede 3 nætter i april 2024
Svar fra Trisha C den 4. maj 2024
Dear Emilio,Thank you for recently staying with us at Even Brooklyn. We are happy to learn you had a 5/5 stay. We hope to see you again.

10/10 Fremragende

Jackie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Breakfast was excellent and the staff were friendly and helpful. I appreciated the water in the lobby as I couldn’t get the ice/water dispensers on the upper floors to work. I’m not a big fitness person but I did use the foam roller provided in the room! Wish the room had a microwave. The proximity to the 2/3 train was perfect for my trip! Would definitely stay here again
Overnattede 8 nætter i april 2024
Svar fra Trisha C den 4. maj 2024
Greetings Jackie,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay. I am glad to learn you enjoyed the breakfast during your stay with us. Your comments, I will share with our breakfast staff. We are also happy to learn that you were able to use some of the in room equipment. We look forward to seeing you on your next trip to Brooklyn.

10/10 Fremragende

Diane

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location for our needs. Staff was very responsive when we had a problem with our door.
Overnattede 1 nat i april 2024
Svar fra Trisha C. den 4. maj 2024
Greetings Diane,Thank you for staying with us at Even Brooklyn. We are happy to learn our hotel fit your location needs. I do apologize about the issue you had at the hotel with the door but am happy to learn the staff responded in a timely manner. We hope to see you again.

10/10 Fremragende

Elzbieta

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Trisha C. den 4. maj 2024
Thank you for providing your feedback on your stay. We hope to see you again.

8/10 Udmærket

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Stayed for a week obviously resulting in a healthy sized bill so was surprised that following checkout we were advised that to hold our luggage while we went for food would cost $1.60 per item!!!.... It's the little things!
Overnattede 7 nætter i april 2024
Svar fra Trisha C. den 4. maj 2024
Greetings Robert,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay.

6/10 Okay

Maria Vittoria

Synes ikke om: Rengøring
Overnattede 3 nætter i april 2024
Svar fra Trisha C den 4. maj 2024
Greetings Maria,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay.

10/10 Fremragende

Marielle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a great experience . Will come again
Overnattede 3 nætter i april 2024
Svar fra Trisha C. den 4. maj 2024
Thank you Marielle for sharing your feedback with us. We look forward to seeing you again.

8/10 Udmærket

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My son and I stayed for 5 nights. The room was clean and comfortable. The staff were very friendly and helpful. We included the breakfast in our stay, it was a menu of about 8 dishes, and you ordered from a staff member and they cooked it fresh for you. It was a 3 minute walk from parking, and a 3 minute walk to the A line that takes you anywhere you want to go in NYC. All in all a very good stay, and I will choose this hotel again.
Overnattede 5 nætter i april 2024
Svar fra Trisha C. den 4. maj 2024
Greetings Robert,Thank you for recently staying with us at Even Brooklyn. We are happy to learn that you enjoyed your time with us and enjoyed the breakfast at our hotel. We are glad you were able to use the subway system to get around during your stay. We hope to see you again.

2/10 Forfærdeligt

Marcos

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale
Only thing i.liked was the security (using card to access going upstairs) of getting into hotel after hours. Front desk were rude af unprofessional and that goes for the guy in breakfast area.
Overnattede 2 nætter i april 2024
Svar fra Trisha C. den 4. maj 2024
Dear Marcos,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

8/10 Udmærket

Golan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the Center area
Overnattede 7 nætter i april 2024
Svar fra Trisha C. den 4. maj 2024
Dear Golan,Thank you for staying with us at Even Brooklyn. We are glad to learn that your hotel fit your travel needs. We hope to have the pleasure of having you stay with us again.

8/10 Udmærket

Graciela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front staff was friendly and helpful. The rooms were big and clean. The beds were comfortable. The breakfast taste good and was made to order. My family enjoyed their stay.
Overnattede 2 nætter i april 2024

4/10 Dårligt

Rhoda

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel has the decor of a converted hospital room at the price (even for NYC) of a four star establishment. The room was not serviced once during our three night stay despite repeated requests to service it. It lacked basic amenities such as glasses for water in the bathroom, yet charges a nightly “amenities fee.” Bad value, will not stay here again.
Overnattede 3 nætter i april 2024
Svar fra Trisha C. den 4. maj 2024
Dear Rhoda,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

10/10 Fremragende

OLUWAGBENGA, Fort Wayne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service and experience.
Overnattede 3 nætter i april 2024
Svar fra Trisha C den 4. maj 2024
Thank you for providing your feedback on your stay. We hope to see you again.

2/10 Forfærdeligt

Preston

Overnattede 1 nat i april 2024

10/10 Fremragende

David, Scarborough

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly and helpful staff, very good gym and a very convenient mini shop in the lobby. Highly recommended, great value for money!
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

WORRELL

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Useless staff
Overnattede 1 nat i april 2024
Svar fra Trisha C den 4. maj 2024
Thank you for providing your feedback on your stay.

10/10 Fremragende

Leilani

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean,comfortable
Overnattede 3 nætter i april 2024
Svar fra Trisha C. den 4. maj 2024
Thank you for providing your feedback on your stay. We hope to see you again.

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Trisha C. den 4. maj 2024
Thank you for providing your feedback on your stay. We hope to see you again.

10/10 Fremragende

VINCENT, Massy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Habitué de New York je séjourne habituellement sur ma Manhattan mais j ai choisi cette fois ci Brooklyn car moins cher J ai adoré le calme du quartier loin du bruit de Manhattan et je dois dire que les nuits en ont été plus tranquilles Par ailleurs l hôtel est à proximité de nombreuses lignes de métro qui permettent de se rendre à Manhattan en 15 à 20 minutes Parfait je recommande cet hôtel
Overnattede 6 nætter i april 2024

4/10 Dårligt

ELIZABETH

Synes godt om: Service og personale
The people were very nice but the property seemed unfinished (e.g, baseboards were ripped off on my floor). Service was meh — I had to ask several times to get help with the coffee maker in my room. But when someone did come he was very nice. Everyowas a little DIY for me - maybe it for others.
Overnattede 3 nætter i april 2024

8/10 Udmærket

daniele

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Trisha C den 4. maj 2024
Thank you for providing your feedback on your stay. We hope to see you again.

8/10 Udmærket

MAXIMILIANO, Doral

Synes godt om: Rengøring, service og personale
Convenient.
Overnattede 2 nætter i april 2024
Svar fra Trisha C den 4. maj 2024
Thank you for providing your feedback on your stay. We hope to see you again.

8/10 Udmærket

Deidre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was great- the only issue I have is they only have decaf k-cups in room for coffee. I called down to request caffeine and the front desk said they don’t put caffeine in rooms, but I could come downstairs for a complementary cup. I was leaving to catch a flight and walking 6 blocks to the LIRR with a big suitcase. I can’t balance a coffee cup with that and didn’t have time to run up and downstairs. It’s just a silly policy. Please change. Everything else was great!
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Sierra

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024
Svar fra Trisha C. den 4. maj 2024
Thank you for providing your feedback on your stay.

10/10 Fremragende

Carrie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was conveniently located.
Overnattede 2 nætter i april 2024
Svar fra Trisha C. den 4. maj 2024
Dear Carrie,Thank you for recently staying with us at Even Brooklyn and providing feedback on your stay. We are happy to learn that our hotel fit your travel needs. We hope to have the pleasure of having you stay with us again.

8/10 Udmærket

Anne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk staff were outstanding, welcoming and always willing to give guidance about the city. The gentleman in the dining area was gracious and encouraging. This means a lot when you are travelling to an unfamiliar place. They made me feel at home. My room was clean and fresh. Will definitely visit again.
Overnattede 5 nætter i april 2024

10/10 Fremragende

Arneice

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really enjoyed the detachable shower head and extra safety bars in the tub. In addition, absolutely loved that you need the room key to operate the elevator. That made me feel safer
Overnattede 1 nat i april 2024

10/10 Fremragende

Christine

Overnattede 2 nætter i april 2024
Svar fra Trisha C. den 4. maj 2024
Thank you for providing your feedback on your stay. We hope to see you again.

8/10 Udmærket

Miguel

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
The room needed to be swept and mopped, but after I cleaned it. It was pleasant
Overnattede 4 nætter i marts 2024
Svar fra Trisha C. den 4. maj 2024
Greetings Miguel,Thank you for staying with us at Even Brooklyn. I have shared your comments with our housekeeping team.

8/10 Udmærket

cindy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Trisha C. den 4. maj 2024
Thank you for providing your feedback on your stay. We hope to see you again.

2/10 Forfærdeligt

Thomas, Miamisburg

Synes ikke om: Overnatningsstedets tilstand og faciliteter
The overall rating for the Even Hotel is because they imposed a $25 per night destination fee on our 6 night reservation without informing us before we reserved the room. While they claim we were told in our confirmation letter, that notice could only have been in very small print, if it existed at all! We also prepaid and had a nonrefundable room rate., so telling us about the fee as we are checking in is completely unethical.
Overnattede 6 nætter i marts 2024

6/10 Okay

Cameron

Synes godt om: Rengøring, service og personale
Svar fra Hotel Management den 11. apr. 2024
Thank you for taking the time to rate our hotel, Cameron. We’re so disappointed to know that your experience did not match your expectations. We hope you will give us another opportunity to better serve you on your next visit to Brooklyn - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

8/10 Udmærket

Andreas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Der Service war wirklich gut und haben uns gut aufgehoben gefühlt. Beim Frühstück evtl. Wartezeiten kalkulieren. Zu Fuß schnell zu drei verschiedenen Subway Linien.
Overnattede 6 nætter i marts 2024
Svar fra Hotel Management den 11. apr. 2024
Thank you for sharing your positive experience with us and your fellow travelers, Andreas. It was a pleasure to host you and we’re happy to hear that you had a great stay with us! We look forward to welcoming you back to our hotel again in the near-future.

10/10 Fremragende

Samantha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 11. apr. 2024
Thank you so much for your 5-star rating, Samantha! We’re thrilled to have you as an advocate of our hotel. See you again soon!

8/10 Udmærket

Sheryl

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It would be more helpful if we can have an early check in. Breakfast was good
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 11. apr. 2024
Thank you for taking the time to share your experience with us, Sheryl. It was a pleasure to host you and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

10/10 Fremragende

Kareem

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
This was a nice stay
Overnattede 1 nat i marts 2024
Svar fra EVEN BROOKLYN den 1. apr. 2024
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

6/10 Okay

Adonica

Rejste med partner
Synes ikke om: Service og personale
Not worth the price
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 11. apr. 2024
Thank you for taking the time to share your thoughts with us, Adonica. We are sorry to hear that you were not fully satisfied with your overall stay with us and that we did not exceed your expectations. We hope you will consider staying with us when your travels bring you back to the area.

10/10 Fremragende

Jenny

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was greatly surprised with their gym. Very nice equipment and nice to be able to get workouts in while on vacation.
Overnattede 5 nætter i marts 2024
Svar fra EVEN BROOKLYN den 1. apr. 2024
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!

8/10 Udmærket

Maxwell

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Water was not safe to drink. Very cloudy out of the water fountain. Area around the hotel was not very safe
Overnattede 2 nætter i marts 2024
Svar fra Hotel Management den 11. apr. 2024
Thank you for your review, Maxwell. We are disappointed to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve overall guest satisfaction. Thank you again for your review and we hope to have the chance to welcome you back in the future for a more enjoyable stay.

10/10 Fremragende

Donald

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice stay
Overnattede 1 nat i marts 2024
Svar fra EVEN BROOKLYN den 1. apr. 2024
Thank you for choosing EVEN Brooklyn, we value all feedback as it allows us to make room for improvement. We hope to see you again!