While the hotel was clean and in a good area, we have stayed at several hotels in this very location that are much better for around the same price (none of these hotels were available for the weekend we were going). The walls are paper thin and not only could we hear a door shutting down the hallway, I was in the bathroom and thought my son was trying to leave the room because I thought it was our door that shut. We could hear full conversation and after hours activities in the rooms beside us. The resturant is very tiny and has a very limited menu for being located so centrally in NYC. There are only 2 elevators and one service elevation however the staff was constantly using the two guests elevators which lead to the constant congestion in the lobby. A WORD OF ADVICE!! Do NOT accept a floor on the lower level, you will have to wait a considerably long time when it’s time to check out or get off your floor as the elevator will always start at the top and the lower floors are last, so if there are a lot of people checking out with luggage you will be standing around for a while!!! The staff was fine, not overly nice and almost put out when there were more than 4 or 5 guests in line. The rooms and bathrooms are considerably small compared to similar hotels in the area. This hotel would never be my 1st, 2nd or 3rd choice but in a pinch I would rebook if there was nothing else available as it is clean, safe and in a good location, however, for the money you can do MUCH better!!