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Anmeldelser af Chateau St. Denis a Historic Downtown Hotel

2.5 out of 5
Chateau St. Denis a Historic Downtown Hotel
751 Second St, Natchitoches, LA

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 556 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 231 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 113 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 51 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 49 af i alt 1000 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

chris

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Larry

Rejste med partner
Synes godt om: Faciliteter
We have stayed here many times. As usual everything was great! We will stay again.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Tia

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 1 nat i april 2024

8/10 Udmærket

Douglas

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfectly acceptable place to stay. Room was a little humid, may have been a general issue with weather and HVAC.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Logan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Mitzi

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place to stay and right down town and on the river. Only negative was the fitted sheet did not fit the bed, so bunched up in the middle.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Joel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautifully located hotel . Friendly staff . Nice breakfast . Clean rooms. Beautiful patio and walking distance to every thing
Overnattede 2 nætter i april 2024

8/10 Udmærket

Carol

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was amazing. So kind and very helpful. Breakfast was delicious and the breakfast staff were so pleasant. Parking was a bit inconvient as there was a wedding . Rooms a bit outdated but clean and very spacious.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Judy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Historical area
Overnattede 2 nætter i april 2024

4/10 Dårligt

Kellie

Rejste med familie
Synes godt om: Rengøring
N/a
Overnattede 1 nat i april 2024

10/10 Fremragende

Sandi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Its the best place in town!
Overnattede 2 nætter i april 2024

8/10 Udmærket

Kelly

Rejste med familie
The hotel is very nice, limited parking, dust on cabinets in restroom.
Overnattede 1 nat i april 2024

10/10 Fremragende

Yolanda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was clean and quiet
Overnattede 1 nat i april 2024

8/10 Udmærket

Kaye

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Cristina

Overnattede 1 nat i april 2024

10/10 Fremragende

Bob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

6/10 Okay

Cristina

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is run down; it lacks staff, the couple of people do their best but impossible to manage a hotel with so short staff. The room had an old A/C unit and there was a bug like a roach that I killed and left it on the floor for proof. The bed was old and one could slide on the sides. The only good thing was that we had enough clean towels! No body soap dispenser in the shower the dining room has chairs that are peeling and in general the floors were dirty! One thing is for sure. We won’t stay there anymore!
Overnattede 1 nat i april 2024

4/10 Dårligt

David

Rejste med familie
Synes ikke om: Service og personale
Poor staffing.
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Dakota

Synes ikke om: Service og personale
Overnattede 1 nat i april 2024

6/10 Okay

Christopher

Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Took 45 minutes to check in and there was no assistance in the front. Walls were paper thin and the food was not of good quality.
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

KaDoreyo

Rejste med familie, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First and never!!! To not receive a phone call or text saying my room was canceled. Then to go to another hotel and told everything was good to go! Then find out i had to pay for another hotel because they didnt do anything they said.
Overnattede 1 nat i april 2024

6/10 Okay

Carmen

Overnattede 1 nat i april 2024

2/10 Forfærdeligt

David, Gilmer

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Wow! 30 minutes to have someone check you in, once checked in if you went to your room you didn’t have a key to leave because of the power was off. We decided to go eat, came back another 20 minutes behind one person checking in to get our room keys. Finally got room keys after having to sign for them. Power came on while going to room!! Keys would work in 2 or our 3 rooms. A guy that worked there let us into one room, his master key wouldn’t work on one of the rooms, another room was assigned, 15 more minutes to get good keys! This place definitely needs an emergency plan for power outages and emergencies.
Overnattede 1 nat i april 2024

6/10 Okay

deborah

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
there was no effort for hospitality no water available no afternoon coffee As soon as you entered the lobby the carpet was DIRTY and Stained not a good look
Overnattede 2 nætter i april 2024

10/10 Fremragende

James, Kentwood

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice quiet spot to stop on our journey to texas.
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Mollie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
My favorite thing was the breakfast in the dining room. The polite and friendly lady who served (and cooked it too, I'd guess) was very nice, answering my questions about the original paintings. The grits were fantastic! There was almost no water pressure in the shower and to toilet was very difficult to flush. The bed was comfortable, but very high off the floor.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Clifford, Gonzales

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location is great in the heart of downtown historic Natchitoches.
Overnattede 1 nat i april 2024

8/10 Udmærket

Heather

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is beautiful and perfect for the historic location of Natchitoches. Only was able to stay one night, but will definitely stay again. Staff was friendly, especially in the breakfast area.
Overnattede 1 nat i marts 2024

8/10 Udmærket

DAISHA

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very quiet and a good sleep
Overnattede 1 nat i marts 2024

10/10 Fremragende

Elizabeth

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
It is an older hotel and staff was nice but noisy neighbors
Overnattede 1 nat i marts 2024

10/10 Fremragende

Robert, Henderson

Rejste med partner
Synes godt om: Faciliteter
Great location to historical area and shops. Easy access. People friendly. Nice lounge. Nice courtyard. Good restaurants in easy walking distance. And shopping. Quiet location.
Overnattede 1 nat i marts 2024

6/10 Okay

Cassie

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overall we had a good stay, but there were slight issues. Our room was filthy. My daughter’s feet were BLACK from the floors, there were beer cans and spoons behind the bed, very dusty. Breakfast wasn’t good but not a big deal. It was very close to all the places we need to be this weekend. We would stay again in hopes that it’s cleaner next time.
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Brandy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall our stay was great. The hotel is lovely and clean. But the room that we stayed in connected to another room apparently. The walls were super thin and the occupants next door was loud and came in and out of their room a lot. We only stayed one night so we dealt with it, but it would have been a problem if we were there any longer.
Overnattede 1 nat i marts 2024

10/10 Fremragende

JOSEPH

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay
Overnattede 1 nat i marts 2024

6/10 Okay

GREGORY

Rejste med partner
Synes ikke om: Rengøring
Room was not very clean and was not properly supplied with the essentials
Overnattede 1 nat i marts 2024

6/10 Okay

Timpy

Rejste med partner
Fee added $11.95. Needs better house keeping
Overnattede 1 nat i marts 2024

10/10 Fremragende

Stephanie

Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Steven

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
We booked a room for two nights. No hot water on Tuesday evening; wife had a cold shower. No hot water on Wednesday morning; I had a cold shower. We stayed somewhere else on Wednesday night. No refund for the night we did not stay. I would suggest you consider another hotel.
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Wendy

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Parking 2 blocks away. Completely unacceptable. Also, overall musty smell.

8/10 Udmærket

Lori

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Unique property. Bed was comfortable. Unfortunately our room had no coffee pot and no shampoo in room.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Pam

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cute historical hotel
Overnattede 1 nat i marts 2024

10/10 Fremragende

Larry

Overnattede 1 nat i marts 2024

8/10 Udmærket

christine muok

Synes ikke om: Service og personale
Hair dryer was not available, customer should be informed in advanced that valet parking service was not available on Maudi Grah day
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Bernardine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They had a track team staying at hotel and they were running back and forth slamming doors all night on floor above me.

10/10 Fremragende

Penny

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay. Only complaint is parking- the lot adjacent fills up quickly. Additional parking is a short walk and not that bad but I could imagine it would be annoying if it were raining.
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Judi

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
We have stayed at this hotel several times over the past years, and this time we were disappointed. The room was not clean, and because it was late, and the hotel was full we did not move to another room. The floor looked like it was never cleaned, because there was things everywhere, plastic, a hair band, a fake nail, a bead, a fake eyelash, and yes even more besides just these things. There was hair on the bathroom counter, and on the bedspread, and the shower did not look clean either. Their breakfast is usually very delicious, but we were disappointed with this too, because it was minimal choices compared to the last time we stayed there. I a paid an additional fee which unless I misunderstood was for things like this. Understandably this might have just been this time, and we will very likely stay there again, because the location is close to the downtown. The staff is always kind, and helpful. We enjoy the outdoor courtyard. The parking is disappointing, but because of space there’s not much they can do about this, and their additional parking lot isn’t that far to walk to. The area is safe, and we have never had any problems with that. There’s a lot of shops, and restaurants that you can walk to. The area is very historical, and that is something we enjoy too.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Mariah

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The customer service was excellent, the room was spacious and very clean, breakfast was delicious and the server was so kind. We would stay here again and again!
Overnattede 1 nat i marts 2024

10/10 Fremragende

Laurie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We love stopping here when we can. Rooms are clean. Staff friendly and cute town.
Overnattede 1 nat i februar 2024

6/10 Okay

Chelsea

Rejste med familie, Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
The room was not very clean. The tv stand needed to be dusted and the towels had holes in it. For the amount of money I paid for this room I was in shock that there was still holes in the face cloth towel and dusting needed.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Brendon, Pineville

Synes godt om: Faciliteter
Stunning property, close to front front street ! Beautiful downtown. Highly recommend the manger is super friendly !
Overnattede 1 nat i februar 2024