Café

Anmeldelser af Indie Stays - Hostel

2 out of 5
Indie Stays - Hostel
297 CST ROAD, NEXT TO CENTRUM HOUSE, Kalina (East), Mumbai, MH

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 19 af i alt 55 anmeldelser" "
Bedømmelse på 8 − Udmærket. 16 af i alt 55 anmeldelser" "
Bedømmelse på 6 − Okay. 8 af i alt 55 anmeldelser" "
Bedømmelse på 4 − Dårligt. 5 af i alt 55 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 55 anmeldelser" "

8,0/10

Rengøring

8,0/10

Service og personale

8,0/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Simranjit

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Satya Sreekanth

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything is good except the broken mattresses they are providing on the bed. Staff are very polite. Very much accessible to US Consulate.
Overnattede 3 nætter i marts 2024

6/10 Okay

Raghvir

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Harmanbir

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024

6/10 Okay

Abdul

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i august 2023

4/10 Dårligt

Sarvesh, Scranton

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2023

4/10 Dårligt

Sangeeta

Rejste med familie, Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Stayed 3 nights, 2 rooms (501, 505) for four. Would not book this hotel again. Overall, level of service is far below average. Leakage of rain water into the room. Crude fix by the hotel; put a towel to absorb water. The leakage was quite troublesome. I had parents with me who are in the 80s. I think I was very lucky that I slipped and not them. A manager promised to get back to us on what they would do on leakage – discount, compensation, room change etc. but never called us about any next steps. Hotel staff initially promised to move us to a different room but backed out of that promise later. Slow shower drain. No hook to hang clothes in shower. Bathroom door was broken and did not close completely. No closet in the room. Room is not soundproof; Lot of noise from outside the hotel due to traffic. Liquid hand soap was not refilled despite a request. Thermostat not functioned properly. TV broke down; was repaired upon request. Room key was not working on 2nd day. Were told that the key had been fixed but it did not work. Took 4-5 attempts before they were able to make the room key work again. Staff is not responsive. We were promised several times “I’ll call back in 10 mins” but nobody would come and call. Tea bags in the room were lying loose (unhygienic). No spoons, hand towels provided. Positives: Proximity to US Consulate; housekeeping staff courteous but not fully knowledgeable and not well-trained; allowed to eat in the room food delivered from outside.
Svar fra Pranali den 7. aug. 2023
Thank you for taking the time to share your feedback Ms. Sangeeta, We were truly disheartened to read your review and want to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and will be reviewing the details with staff to ensure we do better next time.If you’re willing to give us another opportunity when you’re back in town, please reach out directly as we would love to personally oversee your stay. We look forward to creating a truly memorable experience on your future visit and showcase the true indie stays hospitality! With best regards, Indie Stays

10/10 Fremragende

IMRAN KHAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i juli 2023
Svar fra Pranali den 7. aug. 2023
Hey Imran, Thanks for your feedback.Regards, Team Indie Stays

10/10 Fremragende

Akshay

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i juli 2023
Svar fra Pranali den 7. aug. 2023
Thanks Akshay for your valueable feedbackPlease do visit again

10/10 Fremragende

Shalabh

Rejste med familie
Synes godt om: Rengøring
No restaurant facility and service is poor
Overnattede 1 nat i maj 2023

8/10 Udmærket

Shalabh

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2023

8/10 Udmærket

mangesh

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall the hotel was pretty decent. Rooms were neat, clean and spacious. Cafeteria is good place to hang around. Only minor concern is the getting to the hotel took some time to figure out since lot of construction in front of the hotel
Overnattede 1 nat i april 2023
Svar fra Pranali den 12. apr. 2023
Dear Guest,We like to thank you for your valuable feedback.We are very sorry for your inconvenience caused for hotel search.Thanking You,Team Indie StaysThanking You,Team Indie Stays

10/10 Fremragende

Sudesh

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very cool and nice place to stay
Overnattede 3 nætter i marts 2023
Svar fra Pranali den 30. mar. 2023
Dear Guest,Greetings,Many thanks for your valuable feedback.Thanking You,Team Indie Stays

6/10 Okay

Arjun

Rejste med partner, Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The food service was terrible. I had to wait 1-2 hrs for couple of slices of bread and tea. That happened more than once. Bathroom drain hole was choked. No shampoo, toothpaste etc provided that is standard in even 2 star hotels. The only solace was pleasant cleaning staff. Not going to opt for this place next time.
Overnattede 6 nætter i marts 2023
Svar fra Pranali den 19. mar. 2023
Dear Mr. Arjun,Greetings,Thanks for your valuable feedback.We are extremely sorry for the inconvenience caused by us. Please accept our sincere apology as we have not match your expectation. We have forward your feedback to concern department for future betterment and we will definitely work on our shortcomes. please give us one chance to serve you good service.Thanking You, Team Indie Stays

2/10 Forfærdeligt

Niharika

Rejste med familie, Forretningsrejsende
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
TV didn’t even work, inspite of complaining them many times no one responded. Room is full of mosquitoes and the room service isn’t that good
Overnattede 3 nætter i februar 2023

6/10 Okay

Kakali

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It is a hostel/dorm NOT a Hotel
Workers were good, specially Esha, Kaniska, Matre, Ashok. It is NOT at all a hotel, it is a dorm. Please don't list this place as Hotel! As a dorm accommodation, their price is way high. There bathroom drains are always cloged, during our stay. Non-working TV.
Overnattede 6 nætter i november 2022

8/10 Udmærket

Dhiraj

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice stay
Overnattede 2 nætter i december 2022

2/10 Forfærdeligt

Jasbir

Overnattede 2 nætter i november 2022

8/10 Udmærket

Parthasarathy

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Proximity to the airport and US Embassy is a big plus point.
Overnattede 3 nætter i november 2022

10/10 Fremragende

rajpreet kaur

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was unique but the roadworks outside were a nuisance

10/10 Fremragende

Jinisha

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Inderpreet

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was perfect.
Overnattede 1 nat i august 2022

10/10 Fremragende

Brugish

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cleanliness and close to US consulate for visa
Overnattede 2 nætter i juli 2022

6/10 Okay

sandeep

Overnattede 2 nætter i juli 2022

8/10 Udmærket

Sudeep

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really good place to stay
Overnattede 2 nætter i juni 2022

2/10 Forfærdeligt

Pathik

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unsafe, the room did not lock from inside and then room got changed but unsafe guests in other room with young boys and girls. Clearly a non family place to stay.
Overnattede 1 nat i maj 2022

10/10 Fremragende

Siddharth

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hospitality.
Overnattede 1 nat i april 2022

8/10 Udmærket

Akshat

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2022

10/10 Fremragende

Gurcharan

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i marts 2022

2/10 Forfærdeligt

Jayakrishnan

Rejste med familie
Stay Away .
One of the worst I have experienced . Had to change room # 1 as the toilet door towards bed won't close . The room change was give after 2 hours of 4 staffs trying to fix the door . During a pandemic 4 people in our room around 9 pm . Moved to room #2 by 10 pm . By the time we went to bed, we could smell ciggerate smoke through the AC went . By next morning the ciggerate smell started to get bad . (Hotel was listed as smoke free )informed the front staff regarding the issue .their solution ? Air freshener . By the smoke smell got really bad and I asked for checkout or a room change . Gave a room change in another hour . All three rooms had dirrty bed sheets and comforters . The front staff hardly wore mask even in front of customers . After 2 horrible days didn't get a single apology for my worst hotel experience . I booked indie stays as I was impressed by their service in 2020 January . Regret my decesion not to stay at the Trident which was only RS 850 more . Good note : good complimentary breakfast . The
Overnattede 2 nætter i december 2021

4/10 Dårligt

Shivendra

Rejste med familie, Forretningsrejsende
Synes ikke om: Service og personale
Inexperienced staff, super expensive as compared to amenities, only plus point is it's close to US embassy
Overnattede 2 nætter i oktober 2021

6/10 Okay

Nikita

Rejste med familie, Forretningsrejsende
had to wait 5 hrs till checkout done by others. we were already travelling from 13 hours
Overnattede 1 nat i august 2021

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My experience at this place was not good. We were not given water when asked. People were so rude. There was no professionalism in their conduct.
Overnattede 1 nat i februar 2021

10/10 Fremragende

Peter

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i februar 2021

2/10 Forfærdeligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2021

2/10 Forfærdeligt

Verificeret rejsende

Overnattede 2 nætter i januar 2021

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring
Overnattede 1 nat i marts 2020

8/10 Udmærket

Srishti

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good for a brief stay if going for visa interview. It is very close to the consulate and a very new and clean property. Only thing bothering was lack of breakfast options .
Overnattede 2 nætter i februar 2020

6/10 Okay

Verificeret rejsende

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Liked the location and Ambience of the Hotel A little bit pricey for what it is
Overnattede 1 nat i februar 2020

6/10 Okay

Verificeret rejsende

Overnattede 2 nætter i januar 2020

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Close to the airport and BKC. Rooms were clean. The only issue was I had mosquitos in my room and there very several mosquitos in the cafeteria.
Overnattede 1 nat i januar 2020

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Indie Stays was not only incredibly clean, but incredibly comfortable. The bed was top quality, the breakfast filling and delicious. Staff were all eager to help, friendly, and patient. Although a bit far from some of the tourist attractions (Gate of India, Hanging Gardens, Marine Drive), our comfortable stay was worth the distance. The veg restaurant across the street is also highly recommended.
Overnattede 2 nætter i januar 2020

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Book somewhere else
Worst service! The price shown on hotels.com is far more expesive than if i book the hotel on arrival
Overnattede 2 nætter i januar 2020

10/10 Fremragende

AM, Fort Lauderdale

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was very clean and big enough. It was much better than what I expected. BKC US Consulate is 10 minutes away.
Overnattede 2 nætter i december 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2019

10/10 Fremragende

Kaykay, California

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hands down excellent cost effective hotel for US Visa stamping. Great location.
Overnattede 1 nat i december 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2019

8/10 Udmærket

Verificeret rejsende

Overnattede 2 nætter i oktober 2019

8/10 Udmærket

Dipen, Nashik

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is new i think just built in 2019. So in really great condition. Awesome designs rooms are airy and well lit. Just one issue breakfast is not good. They gave packaged sugarcane juice. Packaged cold sandwich. Bananas and slice cake. They do not have any kitchen. One can not even have Omlettes. But property is awesome. To anyone who doesn't need good breakfast. This is superb place to stay. One more quick suggestion- a lady in morning at reception is bit rude. (Not a deal breaker) just one thing to improve upon
Overnattede 1 nat i oktober 2019