Udendørs pool, åben fra kl. 06.00 til kl. 20.00, liggestole

Anmeldelser af Holiday Inn Mumbai International Airport, an IHG Hotel

4 out of 5
Holiday Inn Mumbai International Airport, an IHG Hotel
Sakinaka Junction, Andheri Kurla Road, Andheri East, Mumbai, Maharashtra

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 348 af i alt 723 anmeldelser" "
Bedømmelse på 8 − Udmærket. 250 af i alt 723 anmeldelser" "
Bedømmelse på 6 − Okay. 75 af i alt 723 anmeldelser" "
Bedømmelse på 4 − Dårligt. 19 af i alt 723 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 31 af i alt 723 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,8/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Lars Stenberg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

rekaiah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing place to stay, amazing staff and the food was amazing!
Overnattede 3 nætter i maj 2024
Svar fra Holiday Inn Mumbai International Airport. den 15. maj 2024
Dear Guest,Greetings from Holiday Inn Mumbai International Airport!Thank you for your kind words. We're glad you enjoyed your stay with us. Looking forward to welcoming you back soon.Warm regards,Team Holiday Inn Mumbai International Airport.

8/10 Udmærket

Shantanu

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location is not good - need a better entrance
Overnattede 5 nætter i april 2024
Svar fra Team Holiday Inn Mumbai International Airport. den 26. apr. 2024
Dear Shantanu,Greetings from Holiday Inn Mumbai International Airport!Thank you for sharing your feedback with us. We value your input and apologize for any inconvenience you experienced regarding the location and entrance of our hotel. We are continuously working to enhance our facilities and services to better meet the needs of our guests. Your feedback will be taken into consideration as we strive to improve our property. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Warm regards,Team Holiday Inn Mumbai International Airport.

8/10 Udmærket

Talvinder Singh

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Area surrounding the hotel is extremely busy and dirty, not a lot of great places to spend the evening for meals and leisure
Overnattede 5 nætter i april 2024
Svar fra Team Holiday Inn Mumbai International Airport. den 15. apr. 2024
Dear Talvinder,Greetings from Holiday Inn Mumbai International Airport! We're sorry to hear about your experience with the area surrounding our hotel. While we strive to provide a comfortable and enjoyable stay within our premises, we understand that the external environment plays a significant role in our guests' overall experience. Your feedback regarding the surrounding area's cleanliness and options for meals and leisure is important to us, and we'll certainly take it into consideration as we work to improve our guests' experience. If there's anything specific, we can assist you with or if you'd like recommendations for nearby attractions or dining options, please feel free to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for a more satisfying stay in the future.Warm regards,Team Holiday Inn Mumbai International Airport.

10/10 Fremragende

Suhasini

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff is very friendly, helpful and pleasant despite their day’s hard work. Very accommodating to the needs of the guests
Overnattede 4 nætter i marts 2024
Svar fra Holiday Inn Mumbai International Airport. den 8. apr. 2024
Dear Suhasini,Greetings from Holiday Inn Mumbai International Airport!Thank you for taking the time to share your experience with us! We're delighted to hear that you found our staff to be friendly, helpful, and pleasant. Providing exceptional service is our top priority, and we're glad to know that our team was accommodating to your needs despite their busy schedules.Your kind words are truly appreciated, and we'll be sure to pass along your compliments to our dedicated team. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Team Holiday Inn Mumbai International Airport.

10/10 Fremragende

LUIGUI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Holiday Inn Mumbai International Airport. den 8. apr. 2024
Dear Luigui.Greetings from Holiday Inn Mumbai International Airport!Your excellent feedback means a lot to us. We are glad to hear you had a wonderful time at our hotel.We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport.

8/10 Udmærket

Jayesh

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Place is quiet convenient and easy reach to airport. Breakfast was excellent. Need to pay attention on carpet cleaning other than that stay was very good.
Overnattede 2 nætter i marts 2024
Svar fra Team Holiday Inn Mumbai International Airport. den 26. mar. 2024
Dear Jayesh,Greetings from Holiday Inn Mumbai International Airport.Thank you for taking the time to share your experience with us. We're delighted to hear that you found our location convenient and our breakfast excellent during your stay. Your feedback regarding the carpet cleanliness is duly noted, and we appreciate you bringing it to our attention. Rest assured; we will address this matter with our housekeeping team to ensure that we maintain the highest standards of cleanliness throughout our establishment.We truly value your feedback as it helps us to continually improve our services. It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay in the future.Warm regards,Team Holiday Inn Mumbai International Airport.

8/10 Udmærket

Trang, Garden Grove

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Near airport, breakfast was very good, bed was comfortable.
Overnattede 2 nætter i februar 2024
Svar fra Team Holiday Inn Mumbai International Airport. den 29. feb. 2024
Dear Guest,Greetings from Holiday Inn Mumbai International Airport!Your excellent feedback means a lot to us. We are glad to hear you had a wonderful time at our hotel.We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport.

10/10 Fremragende

Suraj

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Team Holiday Inn Mumbai International Airport. den 29. feb. 2024
Dear Guest,Greetings from Holiday Inn Mumbai International Airport!Your excellent feedback means a lot to us. We are glad to hear you had a wonderful time at our hotel.We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport.

10/10 Fremragende

BHARAT

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean property, rooms, bathrooms, beds, all neat and clean../ breakfast, lots of options.. food pretty good… Would stay again…
Svar fra Team Holiday Inn Mumbai International Airport. den 12. feb. 2024
Dear BHARAT, Greetings from Holiday Inn Mumbai International Airport. Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our property and amenities to your satisfaction. We take pride in maintaining a clean and comfortable environment for all our guests, and it's wonderful to know that you enjoyed our breakfast offerings as well. We look forward to welcoming you back for another enjoyable stay in the future! Warm Regards,Team Holiday Inn Mumbai International Airport.

8/10 Udmærket

Giordano

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bene, buona soluzione accanto all’aereporto
Tutto bene, poca scelta riguardo il cibo occidentale.
Overnattede 4 nætter i februar 2024
Svar fra Team Holiday Inn Mumbai International Airport. den 8. feb. 2024
Dear Giordano,Greetings from Holiday Inn Mumbai International Airport!Thank you for taking the time to share your feedback with us. We're pleased to hear that you had an overall positive experience during your stay.We appreciate your feedback regarding the variety of Western food options available, and we will certainly take it into consideration as we continuously strive to enhance our dining offerings to better meet the preferences of our guests.If there's anything specific you would like to see added to our menu or any other suggestions you have, please feel free to let us know. Your input is invaluable to us as we work to ensure that all aspects of your stay meet your expectations.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Team Holiday Inn Mumbai International Airport.

10/10 Fremragende

A

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent hotel
Overnattede 1 nat i januar 2024
Svar fra Team Holiday Inn Mumbai International Airport. den 16. jan. 2024
Dear Guest, Thank you very much for your kind and concise review! We are thrilled to hear that you had an excellent experience at our hotel. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,Team Holiday Inn Mumbai International Airport.

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Team Holiday Inn Mumbai International Airport. den 16. jan. 2024
Dear Guest,Greetings from Holiday Inn Mumbai International Airport!Your excellent feedback means a lot to us. We are glad to hear you had a wonderful time at our hotel.We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport.

10/10 Fremragende

Shari

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful room...Airport close
I arrived at the reception desk feeling really horrible. The nice attendant offered water and was kind enough to direct his questions for check-in toward my daughter. He was very kind. Wish I was able to get his name. The hotel was very comfortable. The lighting was so calm and the fruit basket was a nice touch. It was so close to the airport. I Would stay there again and recommend it to anyone looking for a very nice place to stay.
Overnattede 1 nat i december 2023
Svar fra Team Holiday Inn Mumbai International Airport. den 16. jan. 2024
Dear Shari,Thank you for sharing your experience with us. We are pleased to hear that our staff made a positive impact on your stay, starting with the kind and considerate service you received at the reception desk. We understand that travel can be tiring, and we're glad our team could make you feel more comfortable.We appreciate your compliments on the calming lighting and the thoughtful gesture of the fruit basket in your room. It's wonderful to know that you found the hotel's proximity to the airport convenient.Your recommendation means a lot to us, and we look forward to welcoming you back for another pleasant stay. If your travels bring you our way again, please don't hesitate to reach out, and we'll be more than happy to assist you.Warm regards,Team Holiday Inn Mumbai International Airport.

10/10 Fremragende

Dhruv Sharadbhai

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Team Holiday Inn Mumbai International Airport. den 16. jan. 2024
Dear Dhruv,Greetings from Holiday Inn Mumbai International Airport!Your excellent feedback means a lot to us. We are glad to hear you had a wonderful time at our hotel.We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport.

10/10 Fremragende

Nirmal

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very Nice hotel with amazing breakfast. felt safe here and was very clean
Overnattede 3 nætter i december 2023
Svar fra Team Holiday Inn Mumbai International Airport. den 16. jan. 2024
Dear Nirmal,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our hotel to be very nice, with an amazing breakfast. Your safety and well-being are of the utmost importance to us, and we're pleased to know that you felt secure during your stay.Maintaining a clean and comfortable environment is one of our top priorities, and we're glad to hear that reflected in your experience.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Team Holiday Inn Mumbai International Airport.

2/10 Forfærdeligt

Bhavesh

Overnattede 1 nat i december 2023
Svar fra Team Holiday Inn Mumbai International Airport. den 16. jan. 2024
Dear Bhavesh,Greetings from the Holiday Inn Mumbai International Airport. Our goal is always to make each guest's experience as enjoyable and comfortable as possible.We value your feedback and would appreciate the opportunity to make things right. We are confident that we can turn your negative experience into a positive one with your help.We look forward to welcoming you back to the Holiday Inn Mumbai International Airport in the future.Sincerely,The Holiday Inn Mumbai International Airport Team.

10/10 Fremragende

Sandeep, Princeton

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Smooth check-in with cheerful staff. Sandeep at the front desk who helped me to check in is just the right person for the job. Also Vasant who is actually a security staff but helped with setting up loungers, getting us towels and ordering food for us. It’s staff like these that makes the stay pleasant!!
Overnattede 1 nat i november 2023
Svar fra Team Holiday Inn Mumbai International Airport. den 16. jan. 2024
Dear Sandeep,Thank you for sharing your delightful experience with us! We are thrilled to hear about your smooth check-in and the positive interactions you had with our staff.Sandeep and Vasant will be delighted to learn that their efforts were appreciated. We agree that they are invaluable members of our team, and we are fortunate to have them. It's heartening to know that they contributed to making your stay pleasant by going above and beyond to assist you with setting up loungers, providing towels, and even helping with food orders.Your kind words motivate us to continue delivering exceptional service, and we are grateful for the recognition of our staff's efforts.We look forward to welcoming you back for another wonderful stay. If there's anything specific you would like for your next visit, please feel free to let us know.Warm regards,Team Holiday Inn Mumbai International Airport.

10/10 Fremragende

nathan

Overnattede 1 nat i december 2023
Svar fra Team Holiday Inn Mumbai International Airport. den 16. jan. 2024
Dear Nathan,Greetings from Holiday Inn Mumbai International Airport!Your excellent feedback means a lot to us. We are glad to hear you had a wonderful time at our hotel.We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport.

10/10 Fremragende

Rakesh

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel in central location for Mumbai
Hotel was clean bright and light. All staff were exemplary. Breakfast choice was great especially the live stations. Looking foward to coming back and trying the infinity pool on the roof terrace. Great location for Metro. Very busy roads in the area.
Overnattede 3 nætter i december 2023
Svar fra Team Holiday Inn Mumbai International Airport den 16. jan. 2024
Dear Rakesh,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our hotel clean, bright, and light, and that our staff exceeded your expectations with their exemplary service.It's fantastic to know that you enjoyed the breakfast choices, especially the live stations. We're glad you're looking forward to trying the infinity pool on the roof terrace during your next visit – we're sure it will be a wonderful experience for you.Our convenient location for the Metro and the vibrant atmosphere of the surrounding area add to the overall appeal of our hotel. We appreciate your mention of the busy roads, and we hope it didn't impact your stay negatively.Thank you for choosing us, and we can't wait to welcome you back for another enjoyable stay. If there's anything specific, you'd like us to arrange for your return, please feel free to let us know.Warm regards,Team Holiday Inn Mumbai International Airport.

10/10 Fremragende

Maheshkumar Motibhai

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The check in had probkems due ho IT issues Waited for room Staff were courteous, friendly, helpfull Rooms were clean and fresh, facilities were about right. Would stay here again
Overnattede 1 nat i december 2023
Svar fra Team Holiday Inn Mumbai International Airport den 16. jan. 2024
Dear Maheshkumar,Thank you for taking the time to share your feedback about your recent stay with us. We sincerely appreciate your understanding regarding the check-in process and the IT issues you encountered. Please accept our apologies for any inconvenience caused during that time.We're pleased to hear that despite the initial challenges, our staff was able to assist you with courtesy, friendliness, and helpfulness. It's great to know that you found the rooms clean and fresh, and the facilities to be just right for your needs.We understand the importance of a seamless check-in experience, and we will certainly address the IT issues to prevent such occurrences in the future. We value your feedback as it helps us improve our services.Thank you for your understanding, and we look forward to the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Warm regards,Team Holiday Inn Mumbai International Airport.

10/10 Fremragende

Dan

Overnattede 3 nætter i november 2023
Svar fra Team Holiday Inn Mumbai International Airport. den 16. jan. 2024
Dear Dan,Greetings from Holiday Inn Mumbai International Airport!Your excellent feedback means a lot to us. We are glad to hear you had a wonderful time at our hotel.We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport.

10/10 Fremragende

Mohammed

Overnattede 4 nætter i november 2023
Svar fra Team Holiday Inn Mumbai International Airport den 16. jan. 2024
Dear Mohammed,Greetings from Holiday Inn Mumbai International Airport!Your excellent feedback means a lot to us. We are glad to hear you had a wonderful time at our hotel.We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Team Holiday Inn Mumbai International Airport den 16. jan. 2024
Dear Guest,Greetings from Holiday Inn Mumbai International Airport!Your excellent feedback means a lot to us. We are glad to hear you had a wonderful time at our hotel.We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport.

10/10 Fremragende

Giovanni

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Staff 0VERALL, the treatment and passi0n is ab0ve professi0nal ! 5 STARS,,, will definitely c0me back
Overnattede 1 nat i november 2023
Svar fra Team Holiday Inn Mumbai International Airport den 7. nov. 2023
Dear Giovanni,Greetings from Holiday Inn Mumbai International Airport!Your excellent feedback means a lot to us. We are glad to hear you had a wonderful time at our hotel.We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport

10/10 Fremragende

SUNGSOO

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023
Svar fra Team Holiday Inn Mumbai International Airport den 7. nov. 2023
Dear Sungsoo,Greetings from Holiday Inn Mumbai International Airport!Your excellent feedback means a lot to us. We are glad to hear you had a wonderful time at our hotel.We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Holiday inn Saki Naka
This is my third stay here. Helpful staff and good breakfast
Overnattede 2 nætter i oktober 2023
Svar fra Team Marketing den 27. okt. 2023
Dear Anonymous,Greetings from Holiday Inn Mumbai International Airport!Thank you for your excellent rating and review.We are glad that you had a wonderful time at our hotel. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport

6/10 Okay

Rahul

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
8 hours stay at Holiday Inn
We arrived late at hotel for chk in and was extremely tired. There was no staff at reception to do the chk in formalities. We waited for 15 min for their staff to arrive at the desk.Room was good and overall service after chk in was also good.Overall for 8 hours of stay we paid hefty 10k.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Mamta

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good service. Wish they had airport drop off puck up service.
Overnattede 1 nat i september 2023
Svar fra Team Marketing den 30. sep. 2023
Dear Mamta,We would like to extend our warmest greetings from Holiday Inn Mumbai International Airport!We are delighted to receive your positive feedback and are thrilled to know that you had a pleasant stay with us. Your kind words are greatly appreciated, and we will pass them along to our team. It will surely inspire them to keep providing exceptional service to our guests.The Team at Holiday Inn Mumbai International Airport

8/10 Udmærket

Joscelyn, Defiance

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was fine except the property surroundings. Very poorly maintained.
Overnattede 1 nat i september 2023
Svar fra Team Marketing den 20. sep. 2023
Dear Joscelyn,Greetings from Holiday Inn Mumbai International Airport!We truly appreciate for sharing the feedback with us. Thank you for your positive comments. My team works really hard to ensure that our guests feel comfortable and enjoy their time at the Hotel; positive feedback like this really boosts our enthusiasm.Please be rest assured we have addressed the concern about the maintenance to the house keeping team and shall ensure that the team will take it forward.Looking forward to seeing you again at Holiday Inn Mumbai International AirportSincerely,Team Holiday Inn Mumbai International Airport

10/10 Fremragende

Rajdeep

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good hotel
Overnattede 1 nat i september 2023
Svar fra Team Marketing den 12. sep. 2023
Dear Rajdeep,Greetings from Holiday Inn Mumbai International Airport!Thank you for your excellent rating and review. We are glad that you had a wonderful time at our hotel.Your feedback will be shared with the team to further motivate outstanding service.We hope you do visit us again in near future.Sincerely,Team Holiday Inn Mumbai International Airport

2/10 Forfærdeligt

Manoj Kumar

Overnattede 1 nat i september 2023
Svar fra Team Marketing den 30. sep. 2023
Dear Manoj,Greetings from Holiday Inn Mumbai International Airport!We truly appreciate for sharing the feedback with us.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Team Holiday Inn Mumbai International Airport

2/10 Forfærdeligt

Prashant

not that great for the price
Svar fra Team Marketing den 21. sep. 2023
Dear Mr. Prashant,Greetings from Holiday Inn Mumbai International Airport!We truly appreciate for sharing the feedback with us.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Team Holiday Inn Mumbai International Airport

10/10 Fremragende

JITENDRA PRATAP

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Very nice and extremely comfortable stay
Overnattede 1 nat i august 2023
Svar fra TEAM MARKETING den 30. aug. 2023
Dear Guest,Greetings from Holiday Inn Mumbai International Airport!Thank you for your excellent rating and review. We are glad that you had a wonderful time at our hotel.Your feedback will be shared with the team to further motivate outstanding service.We hope you do visit us again in near future.Sincerely,Team Holiday Inn Mumbai International Airport

8/10 Udmærket

Abdulla, Alkoudh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rated properly
Overnattede 1 nat i juli 2023
Svar fra Holiday Inn Mumbai International Airport den 2. aug. 2023
Dear Abdulla,Greetings from Holiday Inn Mumbai International Airport!Your excellent rating means a lot to us. We are glad to hear you had a wonderful time at our hotel.We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport

10/10 Fremragende

RANA

Synes godt om: Faciliteter
Excellent facilities and staff.
Overnattede 1 nat i juli 2023
Svar fra Holiday Inn Mumbai International Airport den 31. jul. 2023
Dear Rana,Greetings from Holiday Inn Mumbai International Airport!Thank you for your excellent rating and review. We are glad that you had a wonderful time at our hotel. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport

10/10 Fremragende

Deepak

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was amazing and staff was very helpful
Overnattede 1 nat i juli 2023
Svar fra Holiday Inn Mumbai International Airport den 31. jul. 2023
Dear Deepak,Greetings from Holiday Inn Mumbai International Airport!Your excellent rating means a lot to us. We are glad to hear you had a wonderful time at our hotel.We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport

10/10 Fremragende

Soham

Overnattede 2 nætter i juni 2023
Svar fra Holiday Inn Mumbai International Airport den 31. jul. 2023
Dear Soham,Greetings from Holiday Inn Mumbai International Airport!Thank you for your excellent rating. We are glad that you had a wonderful time at our hotel. We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport

2/10 Forfærdeligt

Rakesh

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
First of all, I was assigned to a smoking room when I clearly asked for a non smoking room. Secondly, the building has a very nasty Oder smell except for the first floor lobby. Even the non smoking room has a very bad odor smell.did not appreciate this at all for the price I paid for this hotel .
Overnattede 1 nat i juli 2023
Svar fra Holiday Inn Mumbai Customer support den 5. jul. 2023
Dear Rakesh,Greetings from Holiday Inn Mumbai International Airport!Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced and for not meeting your expectations.Regarding the unpleasant odor in the building, we apologize for the discomfort it caused you. We take cleanliness and hygiene seriously, and it is disheartening to learn that we fell short in this aspect. We will investigate the issue further and take immediate steps to address the odor problem throughout the property, including our non-smoking rooms.We genuinely value your feedback, as it helps us improve our services. We appreciate your understanding and patience. Thank you for bringing these matters to our attention, and we hope you will give us another opportunity to provide you with a more enjoyable stay in the future.Sincerely,Team Holiday Inn Mumbai International Airport

2/10 Forfærdeligt

Kavindra

Forretningsrejsende
breakfast scam
i would request all the travelers to double check with your deal with third party booking . as despite of you are paying of breakfast in third-party website they have asked me to pay for breakfast and which i had paid too. the staff was so rude on this. later they come with an excuse that their system is not updated in the morning that is the lame excuse because while check inn their reception has confirmed the booking with breakfast and within 7 hrs. they said I had to pay. so make sure that u r double check as I felt like a scam .
Overnattede 1 nat i juni 2023
Svar fra Holiday Inn Mumbai International Airport den 21. jun. 2023
Dear Kavindra,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience and frustration you experienced with regards to the breakfast inclusion and the behavior of our staff. This is certainly not the level of service we strive to provide to our valued guests.We understand how important it is for guests to have a seamless and enjoyable experience during their stay. It's regrettable that there was a discrepancy between the breakfast inclusion mentioned in your third-party booking and the information provided by our staff upon check-in. We apologize for any confusion caused by this inconsistency.Regarding the rudeness of our staff, we deeply regret their behavior and assure you that we will address this issue internally. We value our guests and their comfort, and we expect our team members to demonstrate the utmost professionalism and courtesy at all times.While we understand your frustration with the excuse given for the system not being updated, we assure you that we take this matter seriously. We will investigate the matter further to ensure that our systems and procedures are improved to prevent such incidents from happening in the future.We truly apologize for any inconvenience caused, and we hope that you will give us another opportunity to provide you with the exceptional service and experienceRegards,Team Holiday Inn Mumbai International Airport

10/10 Fremragende

Madhav

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Holiday Inn is very conveniently located close to the airport. It is also right next to Saki Naka metro station. Ideal place to stay if you want to drop or pick up someone at the airport. Facility is great, food is superb and service is excellent.
Overnattede 1 nat i maj 2023
Svar fra Holiday Inn Mumbai International Airport den 30. maj 2023
Dear Madhav,We would like to extend our warmest greetings from Holiday Inn Mumbai International Airport!We are delighted to receive your positive feedback and are thrilled to know that you had a pleasant stay with us. Your kind words are greatly appreciated, and we will pass them along to our team. It will surely inspire them to keep providing exceptional service to our guests.We hope to have the opportunity to welcome you back to our hotel soon.Best regards,The Team at Holiday Inn Mumbai International Airport

10/10 Fremragende

Saira

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good customer service!
We arrived around 11 am and the check in was super fast. We did not have to wait until 3pm, the usual check in time.. Wow! Comfortable stay during the transit..
Overnattede 1 nat i april 2023
Svar fra Holiday Inn Mumbai International Airport Team den 11. maj 2023
Dear Guest,Greetings from the Holiday Inn Mumbai International Airport!Your kind words have made our day, and we're thrilled to hear that you enjoyed your stay with us.Your feedback means the world to us, and we will be sure to share it with our team. Your praise will serve as a source of motivation for our staff to continue delivering exceptional service.We hope to have the privilege of welcoming you back to our hotel in the near future.Sincerely,The Holiday Inn Mumbai International Airport Team

10/10 Fremragende

Patrik

Overnattede 1 nat i april 2023
Svar fra Holiday Inn Mumbai International Airport den 2. maj 2023
Dear Patrik,Thank you for your excellent rating and review. We are glad that you had a wonderful time at our hotel. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport

10/10 Fremragende

Larry S

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Exceptional, except for the bed
Everything was great, except for the uncomfortable bed in Room 536....sags in the middle. Wonderful manager, Leandra, who bent over backwards for us, and Mahesh is the friendliest concierge you'd ever want to meet. Nicest Holiday Inn I've ever seen!
Overnattede 1 nat i april 2023
Svar fra Holiday Inn Mumbai International Airport den 2. maj 2023
Dear Larry S,We truly appreciate for sharing the feedback with us.Thank you for your positive comments. My team works hard to ensure that our guests feel comfortable and enjoy their time at the Hotel; positive feedback like this really boosts our enthusiasm.We understand your concern regarding the room infrastructure, let us assure you, the hotel is going to go through a soft rennovation process, these concerns will be addressed and resolved soon.Looking forward to seeing you again at Holiday Inn Mumbai International Airport.Sincerely,Team Holiday Inn Mumbai International Airport

8/10 Udmærket

Amanpreet

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good
Overnattede 1 nat i april 2023
Svar fra Holiday Inn Mumbai International Airport den 3. maj 2023
Dear Guest,Greetings from Holiday Inn Mumbai International Airport!Thank you for your excellent rating and review. We are glad that you had a wonderful time at our hotel. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport

10/10 Fremragende

Hidekazu

Overnattede 8 nætter i april 2023
Svar fra Team Holiday Inn Mumbai International Airport den 13. jun. 2023
Dear Guest,Thank you for your positive rating.Regards,Team Holiday Inn Mumbai

2/10 Forfærdeligt

Govind

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2023
Svar fra Holiday Inn Mumbai International Airport den 2. maj 2023
Dear Govind,Greetings from Holiday Inn Mumbai International Airport!I would like to start by apologizing to you for not meeting your expectations. We strive to make each experience as pleasant and comfortable as possible. I hope you will give us a chance by visiting us again to show you that your unsatisfactory experience was an exception.We would like to hear any improvement or suggestion on the below email id: dm@himia.inSincerely,Team Holiday Inn Mumbai International Airport

8/10 Udmærket

Lutz

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
small things matter
Could not book drink in bar to room, was escorted to fetch my credit card; large Perrier "not have", obviously to cheap vs. small bottle; pool was under maintenance (however taxis service to nearby Courtyard pool was provided free of charge.
Overnattede 2 nætter i april 2023
Svar fra Holiday Inn Mumbai International Airport den 3. maj 2023
Dear Guest,Thank you for taking the time to share your recent experience at our hotel. We appreciate your feedback and apologize for the inconvenience you faced during your stay.Our team should have informed you of the requirement for a credit card, and we will make sure to re-train our team to ensure better communication in the future.Regarding the Perrier water, we apologize that the size you requested was not available. We strive to provide our guests with the best service possible, and we will make sure to restock our inventory accordingly to avoid similar issues in the future.Once again, thank you for sharing your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a better experience.Sincerely,Team Holiday Inn Mumbai

10/10 Fremragende

KOTEC

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2023
Svar fra Holiday Inn Mumbai International Airport den 3. maj 2023
Dear Guest,Greetings from Holiday Inn Mumbai International Airport!Thank you for your excellent rating. We are glad that you had a wonderful time at our hotel. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport

10/10 Fremragende

Hidekazu

Overnattede 9 nætter i april 2023
Svar fra Holiday Inn Mumbai den 11. maj 2023
Dear Guest,Greetings from Holiday Inn Mumbai International Airport!Thank you for your excellent rating and review. We are glad that you had a wonderful time at our hotel. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again in near future. Sincerely,Team Holiday Inn Mumbai International Airport