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Anmeldelser af Sandals Royal Caribbean - ALL INCLUSIVE Couples Only

5 out of 5
Sandals Royal Caribbean - ALL INCLUSIVE Couples Only
Mahoe Bay, Montego Bay, Saint James

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 208 af i alt 445 anmeldelser" "
Bedømmelse på 8 − Udmærket. 120 af i alt 445 anmeldelser" "
Bedømmelse på 6 − Okay. 66 af i alt 445 anmeldelser" "
Bedømmelse på 4 − Dårligt. 33 af i alt 445 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 18 af i alt 445 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

8,8/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Nickolas

Overnattede 4 nætter i februar 2024
Svar fra sara den 8. maj 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fremragende

Joel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra HP den 4. mar. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Okay

rafik

Synes godt om: Service og personale
Overnattede 9 nætter i januar 2024
Svar fra HP den 23. feb. 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 Udmærket

Bernadette, Barrie

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful staff, fantastic entertainment amazing food
Overnattede 7 nætter i januar 2024
Svar fra HP den 5. feb. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 Forfærdeligt

Nadir

Overnattede 4 nætter i januar 2024
Svar fra HP den 5. feb. 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Fremragende

John Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fantastic! Service was top notch and everything was wonderful!
Overnattede 4 nætter i januar 2024
Svar fra HP den 9. jan. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fremragende

Paula

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property was lovey quite food very food staff excellent room clean and quite
Overnattede 4 nætter i december 2023
Svar fra HP den 9. jan. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fremragende

Brittny

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All around prefect. Will definitely be back
Overnattede 5 nætter i november 2023
Svar fra Sara den 1. dec. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Okay

felicia

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i oktober 2023
Svar fra HP den 3. nov. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Fremragende

NOVIA, TETERSPURG

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I wish I would have booked the ocean view! Overall beautiful place, beautiful beaches and offers a lot to do.
Svar fra HP den 31. okt. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Fremragende

Floriselda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like a lot, very clean, nice service, very friendly . helpful, nice beach ,good food, good transportation Excellent I will came back
Overnattede 4 nætter i september 2023
Svar fra HP den 22. sep. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 Dårligt

Jasmin

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 6 nætter i september 2023
Svar fra HP den 22. sep. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Fremragende

kanwal

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service and great value for money!!
Overnattede 4 nætter i september 2023
Svar fra HP den 18. sep. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 Udmærket

Gwynn

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
N/a
Overnattede 3 nætter i juli 2023
Svar fra HP den 12. sep. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fremragende

Anne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is the most relaxing vacation I've been on. My boyfriend and I felt like we had unlimited privacy. we laid on hammocks on the water overnight and laid in the cabanas and weren't bothered. I love how photographers walk around asking if you want your picture taken, I purchased some of them! staff was lovely. I highly recommend making reservations for dinner in advance at the other sandals resort that you can take the bus to, we wanted to go to the steakhouse and they were booked for our last 3 days sadly. amazing trip!!
Overnattede 4 nætter i januar 2023
Svar fra HP den 5. sep. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fremragende

Wilmo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really awesome!!! Definitely coming back.
Overnattede 4 nætter i august 2023
Svar fra HP den 30. aug. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fremragende

Christopher

Overnattede 4 nætter i august 2023
Svar fra HP den 15. sep. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fremragende

Lori A., Lumberton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Highly recommended
Overnattede 6 nætter i august 2023
Svar fra Sara den 21. aug. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fremragende

Tanavia

Rejste med partner
Customer service was exceptional! Friendly people everywhere. We had a great time! The food was great, and we loved the option of eating and touring both Sandals resorts! We will be traveling back again soon!
Overnattede 4 nætter i august 2023
Svar fra HP den 16. aug. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Udmærket

Mary, Plano

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i august 2023
Svar fra HP den 16. aug. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fremragende

Aletha

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved everything it offers except the Food. All food was cold unless you ordered a burger and fries or a pizza. Breakfast was the worst.
Overnattede 3 nætter i juli 2023
Svar fra HP den 7. aug. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 Dårligt

MELISSA

Overnattede 3 nætter i juli 2023
Svar fra HP den 16. aug. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience.

10/10 Fremragende

Charles

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 4 nætter i juli 2023
Svar fra HP den 26. jul. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Okay

Gregory

Overnattede 4 nætter i maj 2023
Svar fra HP den 27. jun. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

4/10 Dårligt

Thomas

Rejste med partner
Synes ikke om: Service og personale
I liked the island cabanas. Staff was unfriendly in most cases. The staff held all the lounge chairs for special customers so we had no were to go to get out of the sun. I would not consider coming back. No real good beach.
Overnattede 7 nætter i april 2023
Svar fra HP den 1. maj 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Fremragende

corey

Overnattede 4 nætter i april 2023
Svar fra HP den 22. maj 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Udmærket

Octavia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I think i would have preferred being at Sandals and not the caribbean….
Overnattede 4 nætter i april 2023
Svar fra HP den 24. apr. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Fremragende

Jesse

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2023
Svar fra HP den 16. maj 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fremragende

Jacinda, Dubuque

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Easy to get to, people were great, service was great. Loved Jodiann at the French place, and Dwayne with the dive shack. There was a fav bartender at the beach bar but I can't think of his name.
Overnattede 4 nætter i marts 2023
Svar fra HP den 3. apr. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fremragende

Gigi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My husband and I had a great time at Sandals Royal Caribbean in Montego Bay. Everything was super! The employees were kind, polite, helpful, and friendly all the time. We enjoyed the food, too. We didn’t have a butler on this trip, and we still had a great time. Our room overlooked a garden area with pool and hot tub access. We are already ready to go back for another stay.
Overnattede 7 nætter i marts 2023
Svar fra HP den 30. mar. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fremragende

Lisa M, Hollis

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved this property food is great just needs a few more restaurants
Overnattede 4 nætter i marts 2023
Svar fra HP den 14. mar. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fremragende

Thomas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place. So clean and safe. Food was great staff was so nice. We would go back
Overnattede 4 nætter i februar 2023
Svar fra HP den 9. mar. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 Fremragende

Michele

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vernon from Sandles helped us so much when Expedia messed up my name. Thank you Vernon and all the so staff at Sandles for the best vacation ever. Shout out also to Ronaldo and Peanut
Overnattede 4 nætter i marts 2023
Svar fra HP den 9. mar. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

8/10 Udmærket

Jacqueline

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a great, relaxing, peaceful place to vacation. The staff are so helpful and most greet you with a smile and kind words. There are cats that try to come into your room, if the door is left open. They keep the critters down, so that is nice. Screens on the doors would help, but we will definitely go back!!
Overnattede 4 nætter i februar 2023
Svar fra HP den 3. mar. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fremragende

Sharnael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Every issue
Overnattede 4 nætter i februar 2023
Svar fra HP den 21. feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

8/10 Udmærket

Ashley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very chilled out. Nice, quiet beach
Overnattede 6 nætter i februar 2023
Svar fra HP den 21. feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 Fremragende

Jonacee

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room and staff
Overnattede 3 nætter i februar 2023
Svar fra HP den 21. feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 Fremragende

Trent

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved our stay. Staff is wonderful.
Overnattede 5 nætter i februar 2023
Svar fra HP den 16. feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 Fremragende

Gina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was one of the best vacations I have ever been on. The property was clean and the staff was so accommodating and friendly. I wouldn't change a thing!!
Overnattede 4 nætter i februar 2023
Svar fra Sara den 23. feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fremragende

Marcia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved all services, the head chef is amazing, the staff is very professional and friendly, the manager is great! So I highly recommend it! For sure I’ll come back!
Overnattede 7 nætter i januar 2023
Svar fra HP den 14. feb. 2023
Dear Valued Guest, Your all–inclusive package includes roundtrip airport transfers and arrangements are made by Sandals – no action on your part is required. Immediately outside of customs at the airport, you will find a Sandals Desk. A representative will lead you to your designated transportation vehicle that will take you to the resort. Enjoy your stay with us!

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing
Overnattede 5 nætter i februar 2023
Svar fra HP den 10. feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Udmærket

James, Aberdeen

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff could not handle special requests very well. They seemed to be trained to only provide things that were “on the menu” and anything different was difficult for them.
Overnattede 5 nætter i februar 2023
Svar fra HP den 8. feb. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

8/10 Udmærket

john

Synes godt om: Rengøring, service og personale
Overall a good place to have a vacation
Well kept, very friendly and clean resort. Dining options very good as was the house wine. If you are short you will need to get steps to get into bed as it is absurdly high. Bedding felt a bit damp. However for us the good points out weighed the bad and we will return. Star attractions for us were the au natural beach and the Japanese restaurant. Service excellent everywhere. We had a room with butler who did as much as we wanted. Hotel does need renovating and food and drink quality not quite up to the hype.
Overnattede 8 nætter i januar 2023
Svar fra HP den 6. feb. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

6/10 Okay

Sandra Ann

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter
The Staff at this Sandals Resort was beyond OUTSTANDING aside from 2 different situations. They do everything in their power to help you and they are extremely friendly. The only time we saw a difference was our last 2 days with the beach service and the staff in the one restaurant that serves fish and chips I forget the name, they were not all that great when it came to service. The French restaurant was fantastic and we sat to have dinner on our last night and it downpoured so we went to another restaurant and the Hostess from the French restaurant found us and brought us back over now that's what I call SERVICE she was wonderful and a true asset to your company!!!! I had a horrible situation when we arrived realizing I left my fanny pack with my wallet and roughly $550.00 cash, drivers license, credit cards as well as a little medication. I was in a total panic and the Driver "Ray" that picked us up at the airport saved the day! The resort tried to call Spirit but Ray had a friend that worked in Customs I believe and he made a call and they had my stuff and someone from Spirit Airlines had sent it to Customs. I was beside myself and felt like my trip was completely ruined. Ray took the time to drive us back to the airport and walk me all the way to meet his friend in customs and very single thing was in my wallet! Ray I hope they show you this note because I am forever. grateful to you and if it wasn't for you I honestly don't know what I would have done!!!!!!!!!!!!!!
Svar fra HP den 1. feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards!

6/10 Okay

Sheldon, Silver Spring

Rejste med partner
Synes godt om: Rengøring
Aneke who cleaned our room was fantastic, the wait staff and bartenders were superb. Two of our dinners were abhorrent because of the wait times to get served our food, but otherwise the food service was good to great. Check in, which should be easy given that we checked in online, took too long and was subpar. the Sandals Club did not make us feel special it too was subpar compared to other club lounges at other 5-star resorts. Lastly, while they were pleasant, the club concierge staff did the minimum with each request. Our dining reservations were better served by the gourmet experience staff not the club concierge. Lastly this resort needs a major renovation, just not up to par with their sister property in Montego Bay...
Svar fra Hugo Perez den 2. dec. 2022
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience.Kind regards

10/10 Fremragende

REMANDA ST

10/10 Fremragende

Yunior R

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved the fact that it has the private island, even though I didn't stay there, the view from the main land is awesome. The beach is small but vey nice.
Overnattede 5 nætter i september 2022
Svar fra Hugo Perez den 12. sep. 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

6/10 Okay

Roselyn

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Have a a clear understanding of your room type and name. Also, I would request I need new sets of towels daily and request to change bedding every 3 days or more.
Overnattede 6 nætter i august 2022
Svar fra Hugo Perez den 22. aug. 2022
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience.Kind regards

10/10 Fremragende

Damian M

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Service, was excellent, the staff work very hard, especially the house keeping department, Evalyn, she kept the room clean, smelling fresh at all times. My experience at the Sandals, was one in a million.
Overnattede 3 nætter i august 2022
Svar fra Hugo Perez den 17. aug. 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fremragende

Rayhnah

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The food was good. Everyone was very helpful and pleasant. Especially devon and judine.
Overnattede 3 nætter i juli 2022
Svar fra Hugo Perez den 1. aug. 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards