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Anmeldelser af Malaga Inn

2.5 out of 5
Malaga Inn
359 Church Street, Mobile, AL

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 626 af i alt 1010 anmeldelser" "
Bedømmelse på 8 − Udmærket. 221 af i alt 1010 anmeldelser" "
Bedømmelse på 6 − Okay. 78 af i alt 1010 anmeldelser" "
Bedømmelse på 4 − Dårligt. 42 af i alt 1010 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 43 af i alt 1010 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

7,6/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

10/10 Fremragende

kasper

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gode faciliterer, hyggelig gårdhave med springvand (som dog ikke blev slukket om natten hvilket gav lidt lydgener). Fint stort værelse. Alt i alt en rigtig god oplevelse.
Overnattede 1 nat i april 2022

8/10 Udmærket

robert

Rejste med partner
Synes godt om: Rengøring
Very nice place and enjoyed it was something different than a usual hotel.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Matthew

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was great, you couldn’t ask for a better place to stay especially if you’re going to an event at the Mobile Civic Center. You are literally one street away.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Julia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Definitely would stay there again
Overnattede 1 nat i maj 2024

10/10 Fremragende

gabriel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice place. So quiet and sooooooooo different from normal hotels. Staff was super nice. Parking was gated and right beside the the hotel. In the future, I will definitely stay at Malaga Inn when I am in Mobile.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Barbara

Rejste med partner
Very charming historical property. A nice change from the chain experience.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Kelly

Forretningsrejsende
Synes godt om: Service og personale
Staff was excellent. Very old hotel although charming, needs a few updates to the facility.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Janetta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

MaryAnn

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Property is tired and run down. Does not appear well taken care of, or high on cleanliness
Overnattede 1 nat i maj 2024

8/10 Udmærket

Daria

Synes ikke om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Stacy den 1. maj 2024
Thank you for such a great rating, Daria! We would love to have you visit us again soon!

6/10 Okay

Keith

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I liked the quaintness of the property however it lacked cleanliness & is in need of some repair. Asked for a room with windows to the courtyard but could not accomidate us ( made our reservation early in the morning so those rooms would have been available Leak from the ceiling in the bathroom??
Overnattede 1 nat i april 2024
Svar fra Stacy den 1. maj 2024
Hi Keith! I do apologize that we were not able to accommodate your room request. Depending on the other reservations of the other incoming, we just may not have been able to make it work this time. I also apologize for any maintenance and housekeeping issues you experienced! We definitely strive for perfection but occasionally things do fall through the cracks! We would love for you to give us another try on your next trip to Mobile. Hopefully we ca redeem ourselves!

10/10 Fremragende

timothy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Its a place with a lot of history, each and every room is made and designed differently which adds a great appeal to the eye. You would think it to be hunted because of some of the creepy old paintings . Tons of great charms and a beautiful court yard
Overnattede 1 nat i april 2024
Svar fra Stacy den 1. maj 2024
Thanks for taking the time to leave us a great review, Timothy! We appreciate guests who appreciate the unique and historical aspects of the property! I’m glad you enjoyed your stay and we do hope to see you again soon!

4/10 Dårligt

David, Homer

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It's an old building..quaint, but our room had two queens..one sounded like you were going to break the bed frame every time you turned over..it also had a significant drop in the middle that tried to eat my wife... She is sensitive to mold smells..it was obvious when we walked in that it was going to be a difficult night...we had to carry suitcases up stairs.. We're done with historic homes..give me home 2 suites every time
Overnattede 2 nætter i april 2024
Svar fra Stacy den 1. maj 2024
I am sorry that you had a subpar experience, David. Historic properties are certainly not for everyone, and I hate that you have written them off completely! Many of our guests enjoy the quaintness and history behind the property, the proximity to downtown and friendly staff, but I understand if you prefer a more cookie cutter box hotel! We wish you safe travels wherever you choose to stay!

6/10 Okay

Scott

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
This was a very interesting little hotel, close in to downtown dining, clubs, and activities. The lady working the front desk was wonderful, but seemed to be the only employee. Our issue with our room was cleanliness. Sheets and towels were clean, but the pillows were stained and filthy. Floors and restroom were only superficially cleaned. It is time for a lot of exterior wood to be replaced. Understaffed.
Overnattede 2 nætter i april 2024
Svar fra Stacy den 1. maj 2024
Thanks for taking the time for an honest review of the property! It sounds like we got some things right, but missed he mark on some other things. We are always actively working to do better and reviews like yours certainly help to hold us accountable! I do hope that you will give us another chance during your next trip to Mobile!

10/10 Fremragende

james

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great historic hotel! Malaga Inn hosted a wedding that I attended. All of the staff were beyond friendly and helpful. Terrific people! Highly recommend.
Overnattede 2 nætter i april 2024
Svar fra Stacy den 16. apr. 2024
Hi James! Thanks so much for the great review! We love our wedding groups and I am so happy that you enjoyed your stay! Hopefully you'll be back for another visit soon!

10/10 Fremragende

Jacquie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful building- clean and comfortable. Staff was helpful and knowledgeable about the area.
Overnattede 1 nat i marts 2024
Svar fra Stacy den 12. apr. 2024
Thanks so much for the kind words, Jacquie! I'm glad you enjoyed the stay!

8/10 Udmærket

Jennifer

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We really enjoyed the unique experience of staying in an historic hotel. Our room was incredible and the grounds were stunning! Upon our arrival, the desk clerk had an unpleasant attitude, but the rest of the staff that we interacted with the rest of our stay were very kind. We would stay again.
Overnattede 1 nat i marts 2024
Svar fra Stacy den 12. apr. 2024
Thanks, Jennifer, for the 4/5! I do apologize that the team member who greeted you at check-in missed the mark. If you have read other reviews, you know that is not usually the case! I am glad to hear that the rest of the stay made up for it!

6/10 Okay

Juan J

Rejste med familie
Synes ikke om: Faciliteter
Liked
Overnattede 1 nat i april 2024
Svar fra Stacy den 12. apr. 2024
Hi Juan! I'm sorry that we didn't do a better job meeting your expectations! Hopefully you will give us another try and we can make it up to you!

8/10 Udmærket

Stephen

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was unique and charming. The rooms opening into the open courtyard was really nice. However Expedia and Google both said there was free breakfast. There was no breakfast offered, free or otherwise.
Overnattede 1 nat i april 2024
Svar fra Stacy den 12. apr. 2024
Thanks so much for the great rating, Stephen! I apologize about the miscommunication about breakfast and I will definitely take a look at out profiles on Google and Expedia and make sure they are correct going forward.

10/10 Fremragende

connie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Will be back!!!
Overnattede 1 nat i april 2024
Svar fra Stacy den 8. apr. 2024
Thanks so much, Connie, for the 5/5!

10/10 Fremragende

Ashia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My experience here was great. Miss Arnetta at the front desk was extremely helpful and pleasant during my whole stay. The room was clean and spacious, and the courtyard was just as beautiful as the photos suggest. Restaurants and shops are a walking distance away. I would absolutely book here again!
Overnattede 1 nat i marts 2024
Svar fra Stacy den 8. apr. 2024
Ms Arnetta is a great hostess!! I'm glad you enjoyed everything! We love being so close that our guests can walk to some great spots in downtown Mobile!

10/10 Fremragende

Veronica

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thank you :)
Overnattede 1 nat i april 2024
Svar fra Stacy den 8. apr. 2024
Thanks for the 5/5! We hope you come see us again!

2/10 Forfærdeligt

James B.

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was terrible & our room was dirty there excuse was Mardi Gras was last week
Overnattede 1 nat i februar 2024
Svar fra Stacy den 2. apr. 2024
Hi James, I'm not sure why I am just seeing this post! Mardi Gras was about 6 weeks ago now. Being busy for the Carnival season is no excuse for you to have experienced that propery in subpar condition. I do apologize that you did not have an enjoyable time. I know without a doubt that we could redeem ourselves if you give us another chance on your next visit!

8/10 Udmærket

William M.

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great place to stay! It’s an old, historic building, so expect it to appear and feel that way. It was clean and welcoming. The staff was incredible and friendly! They definitely made the stay even better. I would stay there again.
Overnattede 2 nætter i marts 2024
Svar fra Stacy den 2. apr. 2024
Thanks so much for the kind words, William! We'd love to see you again real soon!

10/10 Fremragende

Yulin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A traditional inn with a beautiful garden behind the lobby.
Overnattede 1 nat i marts 2024
Svar fra Stacy den 2. apr. 2024
Thanks for the 5/5 Yulin! I'm glad you enjoyed the garden!

10/10 Fremragende

Ross

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Stacy den 2. apr. 2024
Hi Ross! Thanks for the 5/5!

10/10 Fremragende

Stacey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Stacy den 26. mar. 2024
Thanks so much for the great rating! We'd love to have you stay with us again soon!

8/10 Udmærket

Amber

Synes godt om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra Stacy den 26. mar. 2024
Thanks for the great rating, Amber! See you on your next visit to Mobile!

8/10 Udmærket

Elisabeth

Synes godt om: Rengøring, service og personale
Lovely bed! Room reminded me of European hotels with high ceilings and old world charm. Front desk staff at check in were friendly and accommodating. Just a little worn down though.
Overnattede 1 nat i marts 2024
Svar fra Stacy den 25. mar. 2024
Thanks so much, Elisabeth! We definitely try to stay on top of the wear and tear, but it can be challenging in a property of this size and age! I appreciate you loving it anyway!

6/10 Okay

Marshall

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room, bathroom not in good repair. Room service not offered. Towel supply not sufficient
Overnattede 3 nætter i marts 2024
Svar fra Stacy den 20. mar. 2024
Hi Marshall! Thanks so much for your honest feedback! We are looking at making some repairs and upgrades and hope that by the next time you visit you feel better about the stay! I'm not sure how the towels were overlooked! I will definitely bring that issue up to the housekeeping team.

10/10 Fremragende

Tammy, Little Rock

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the ease of walking downtown and the convenience of taking a golf cart ride to cruise ship terminal
Overnattede 1 nat i marts 2024
Svar fra Stacy den 20. mar. 2024
Thanks for the great rating! Our location does make it easy to park your car and not have to get in it until time to go home! There are a ton of great restaurants and shops to walk to and you are correct about the ease of getting to the cruise terminal! I’m glad you had a good stay!

10/10 Fremragende

Robin

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This turned out to be a cool place to stay. The location is perfect for accessibility. The hotel is historic and very clean. The courtyard is so cool to hang out and relax. Charlotte on the front desk was helpful and really pleasan. If ypur looking for modern and cookie cutter lodging this is not it , but if you want an experience in a safe clean hotel stay here.
Overnattede 1 nat i marts 2024
Svar fra Stacy den 16. mar. 2024
Thanks for the great review! I'm so glad you found us and enjoyed your stay! We look forward to having you back soon!

8/10 Udmærket

Kim

Rejste med familie
Synes godt om: Rengøring
So the property could use a few coats of paint. It is not cookie cutter which was what I wanted. The extra charge for around $40 on top of room rate and tax made it almost $250 a night. Parking was also a different price, $9 I stead of $7. Internet is not able except in the lobby. Other than those things everything was as described.
Overnattede 1 nat i marts 2024
Svar fra Stacy den 25. mar. 2024
Thanks for the review and feedback. I do apologize if the parking charges were not clearly communicated to you! We only charge for parking for those heading to the cruise terminal so it shouldn't have impacted your nightly rate really!

8/10 Udmærket

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a historic hotel in downtown Mobile. The staff was very friendly. I could hear a little noise since the doors & windows were historic and not the modern sound resistant. All in all, I enjoyed my stay, and I would consider it again.
Overnattede 1 nat i marts 2024
Svar fra Stacy den 20. mar. 2024
Thanks for dropping by to leave us a comment! I appreciate you recognizing the staff. They truly love this property and love our guests! You are correct that the historic nature of the property can make it a little noisier than a new hotel. We think that the experience of being in a 160 year old property makes up for that though! We’d love to have you back with us again soon!

6/10 Okay

Kimberly

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Charlotte - the daytime receptionist- was wonderful. She was helpful and friendly. But the facility was lacking 2 very important amenities that are listed in Expedia as being at the property: a bar (according to the night staff it is only opened for Mardi Gras) and in-room wifi (I had to go to the lobby to connect, but back in my room the connection would fail). Also, it could have just been the location of my room, but I could hear the elevator and the closing of the lobby door ALL NIGHT.
Overnattede 1 nat i marts 2024
Svar fra Stacy den 15. mar. 2024
Thanks so much for the feedback! Yes, the bar is currently only open during special events. We are looking at the possibility of opening on a more regular basis as we get deeper into the summer season. We have also been in contact with our service provider for wifi since we have been experiencing spotty coverage in some of the rooms.

10/10 Fremragende

Crystal

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is beautiful… love it
Overnattede 1 nat i marts 2024
Svar fra Stacy den 10. mar. 2024
I'm so glad you enjoyed the property! Thanks so much for the 5/5!

10/10 Fremragende

Lateeshi

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very friendly and helpful.
Overnattede 2 nætter i februar 2024
Svar fra Stacy den 6. mar. 2024
Thanks for the 5/5 Lateeshi! I'm so glad you enjoyed your stay and found the staff helpful! We look forward to seeing you again soon!

10/10 Fremragende

Dervin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Assistant manager was very nice
Overnattede 1 nat i februar 2024
Svar fra Stacy den 1. mar. 2024
Yay, Dervin! We appreciate 5/5 reviews so so much!!

10/10 Fremragende

sam

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cool old hotel and friendly staff. Will stay again if ever back in Mobile.
Svar fra Stacy den 1. mar. 2024
Thanks Sam! We'd love to have you stay with us again! Hopefully a return trip to Mobile pops up!

8/10 Udmærket

Karie

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is a perfect spot to stay while enjoying Mobile's downtown. Really beautiful courtyard.
Overnattede 1 nat i februar 2024
Svar fra Stacy den 27. feb. 2024
Thanks for a great review Katie! I'm glad you enjoyed the courtyard!

10/10 Fremragende

Kenya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Stacy den 27. feb. 2024
Thanks so much for the 5/5! Come see us again soon!

10/10 Fremragende

Jonathan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place is amazing! Rich with history and right in the heart of the city. The assistant manager Mrs. Arnetta was great and provided us with everything we needed for a comfortable stay.
Overnattede 2 nætter i februar 2024
Svar fra Stacy den 27. feb. 2024
I'm so glad you enjoyed your stay, Jonathan! Our location is one of our greatest assets, right behind our staff! Thanks so much for speaking on both of them! We look forward to seeing you again soon!

10/10 Fremragende

Stephanie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Will come back it was beautiful....
Overnattede 2 nætter i februar 2024
Svar fra Stacy den 19. feb. 2024
Thanks Stephanie! I'm so glad you had a great time and we do look forward to seeing you back next time!

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Old mansion converted to a hotel was really nice.
Svar fra Stacy den 19. feb. 2024
I can only imagine what the property was like when it was two identical townhouses all those years ago! I bet it was amazing, but, then again, I think it is pretty amazing now! I'm glad you enjoyed your stay!

10/10 Fremragende

eric

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
beautiful and quiet
Overnattede 1 nat i december 2023
Svar fra Stacy den 7. feb. 2024
Thanks for the 5/5 Eric! I'm glad you enjoyed your stay. We look forward to seeing you again soon!

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Characterful hotel
Nice characterful hotel, friendly staff, great location. Large room with comfortable beds . The only negative the WiFi didn't reach our room. And we had booked for 3 and the room only had 2 bath towels and 2 cups and glasses. But easily rectified.
Overnattede 1 nat i januar 2024
Svar fra Stacy den 7. feb. 2024
Hi Mark! Thanks for the great review! I appreciate the feedback about the wifi. I will definitely see if there is anything we can work out with our service provider to be able to boost that signal!

10/10 Fremragende

Tina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My stay at Malaga Inn was absolutely wonderful! Not only is the property beautifully historic and well kept, it is calm and peaceful. The employees were a breath of fresh air, kind, and were quick to help with anything at all. I highly recommend Malaga Inn, my new home away from home!!
Overnattede 3 nætter i januar 2024
Svar fra Stacy den 28. jan. 2024
Wonderful, Tina! So happy to hear that the staff took such great care of you, but, then again, they are by far our greatest asset! They truly love the property and our guests. Can't wait to welcome you back soon!

10/10 Fremragende

Susan, Ottawa Lake

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Stacy den 28. jan. 2024
Thanks for the great review Susan! We'd love to host you again on your next trip!

10/10 Fremragende

Shean

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Stacy den 24. jan. 2024
We love 10/10!! Thanks so much for taking time for a great rating!