Allergivenligt sengetøj, dundyner, minibar, pengeskab på værelset

Anmeldelser af UNAHOTELS Century Milano

4 out of 5
UNAHOTELS Century Milano
Via Fabio Filzi 25 B, Milan, MI

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 540 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 324 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 84 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 32 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 24 af i alt 1004 anmeldelser" "

9,0/10

Rengøring

8,6/10

Service og personale

8,6/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Anja

Overnattede 2 nætter i april 2023
Svar fra Elena Comisso den 22. jul. 2023
Dear Anja,Thank you for your positive feedback!We will glad, and will be a pleasure, to give you a warmest welcome back!Best regardsElena ComissoHotel ManagerHOTEL CENTURY

8/10 Udmærket

Line

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kommer gerne igen
Det lå meget tæt på hovedbanegården og var rigtig fint. Ligger et lækkert spa sted 5 stop væk med m3 som hedder qc termemilan det er vildt lækkert
Overnattede 2 nætter i december 2022
Svar fra ELENA COMISSO den 14. jul. 2023
Dear Line,Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your comments regarding your experience and the safe environment, as well as the proximity to a shopping mall. Our location is indeed very convenient with great transport links towards Milano.We hope to welcome you back soonWarmest regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY

6/10 Okay

Mette-Marie

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring
Nusset
Skuffelse, absolut ikke det vi kender til 4* værelset, sengetøjet var ikke helt rent, nusset overalt på værelset…pænt i morgenmads restauranten…kedelig morgenmad…
Overnattede 3 nætter i november 2022

10/10 Fremragende

Morten Dyhr

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig dejligt hotel og skønt stort værelse. Top service. Gå afstand til indreby og meget tæt på hovedbanegården.
Overnattede 2 nætter i december 2021
Svar fra Hotel Century Milano den 14. dec. 2021
Dear Morten Dyhr, We are delighted that you have chosen Unahotels Century Milano for your Milan stopover. We thank you for the online review: the positive feedback from our guests gratifies us a lot! We look forward to welcoming you again soon. Elena Comisso Direttore Unahotels Hotel Century Milano

10/10 Fremragende

Flemming Zirath

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Meget centralt beliggende,god morgenmad,stort værelse.
Overnattede 3 nætter i november 2021
Svar fra Unahotel Century den 22. nov. 2021
Dear Flemming Zirath, thanks for the excellent score assigned to us. We look forward to seeing you again at our UNAHOTELS Century. Arrivederci! Elena Comisso Direttore Unahotels Hotel Century Milano

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2020
Svar fra Unahotels Century -Elena Comisso - Manager den 11. okt. 2020
Dear Guest, thank you for your appreciated review! We hope you will have the chance to come and visit us again

10/10 Fremragende

Andreas

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
uper oplevelse
Det var et super fint hotel. Ingen ting at sætte en finger på.
Overnattede 1 nat i oktober 2020
Svar fra Unahotel Century Elena Comisso Manage den 6. okt. 2020
Dear mr. Andreas, thank you for the time you dediceted to write this review. It is very important for us that our guests are happy during their stay. We hope to welcome you again here as our guets Unahotel Century Elena Comisso Manage

10/10 Fremragende

Fahed Adel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det var et lækkert hotel, værelset var rigtig stort
Overnattede 1 nat i august 2020
Svar fra Unahotels Century Elena Comisso Deputy Manager den 10. sep. 2020
Dear Miss Fahed, than you very much for your review. We hope to have here again in your next trip in Milano See you soon!

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dejligt hotel, hvor alt var som det skulle være. Pænt, rent og nydeligt
Overnattede 2 nætter i marts 2019
Svar fra gm den 19. maj 2019
Lieber Gast, Vielen Dank, dass Sie Ihre positiven Erfahrungen in unserem Hotel geteilt haben. Wir freuen uns, Ihre Erwartungen erfüllt zu haben! Wir hoffen, bald zurück zu kommen, um uns zu besuchen, Mit freundlichen Grüßen Die Geschäftsführung

10/10 Fremragende

Marina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Unahotellet ligger lige ved siden af Milano Centrale. Det var nemt at finde det. Rund om hotellet er mange gode spise steder, men grillet fisk på hotellets restaurant er en mast. For 24 e. fik jeg en stor tallerken med tre forskellige fiks og en grillet hummer oven i købet. Hjemmelavet kartoffel chips er en guff af sig selv. Værelset var som blev lovet -30 kv m.Dejlig morgenbuffet.Meget venlige og hjælpsom personalet.Det var en dejlig sted til at være. Anbefaler den til alle
Overnattede 3 nætter i marts 2019
Svar fra gm den 16. maj 2019
Lieber Gast, Vielen Dank, dass Sie Ihre positiven Erfahrungen in unserem Hotel geteilt haben. Wir freuen uns, Ihre Erwartungen erfüllt zu haben! Wir hoffen, bald zurück zu kommen, um uns zu besuchen, Mit freundlichen Grüßen Die Geschäftsführung

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2018
Svar fra GM den 28. jan. 2019
Dear Guest Thanks for writing about our hotel, we are happy to see that you enjoyed your stay! We hope to see you soon, Best Regards, The Management

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel close to Central train station.
Overnattede 3 nætter i maj 2024
Svar fra MASSIMO den 17. maj 2024
Dear James,I was delighted to read about how much you enjoyed your experience at our hotel. Many thanks for acknowledging our great locationWe hope to welcoming you very soon in the near futureBest regardsMassimo PolichettiHotel ManagerUNAHOTELS CENTURY

10/10 Fremragende

Ma de Lourdes Catalina Arevalo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is a very nice hotel close to the Termini, by foot you can reach many places in Milan. The breakfast was one of my favorites in Europe. I highly recommended.
Overnattede 4 nætter i maj 2024
Svar fra UNAHOTELS CENTURY den 14. maj 2024
Dear Ma de Lourdes Catalina Arevalo,thank you for your great review!We are glad to know that you have appreciated our hotel and its strategic location close to many business and leisure venues and that you have been delighted by our gorgeous buffet breakfast!Hope to see you again in Milan!Warm regardsElena ComissoHotel ManagerUNAHOTELS Century Milano

10/10 Fremragende

Winnie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff made yiu feel very welcome. The room was spotless and we needed extra pillows and they brought them right away. It is such an easy walk from the train station. We would definitely stay here again.
Overnattede 1 nat i maj 2024
Svar fra unahotels den 17. maj 2024
Dear Winnie,We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations and to have the opportunity to make your stay a memorable one.We will glad, and will be a pleasure, to give you a warmest welcome backMassimo PolichettiHotel ManagerUNAHOTELS CENTURY

10/10 Fremragende

Andrea, Vienna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I’m highly recommend this hotel. The room was perfect and all the staff we interacted with were all so helpful and friendly. Outstanding customer service! Also, the location was excellent too—a five minute walk to the Milano Centrale train station and about 25 minute walk to the Duomo area. My daughter and I absolutely loved our stay. We will definitely stay here in the future for sure.
Overnattede 7 nætter i april 2024
Svar fra UNA HOTEL CENTURY den 8. maj 2024
Dear Andrea,We are extremely pleased to learn the experience spent at Una Hotel Century met your taste and standards.The entire staff joins me in thanking you sincerely for sharing your such generous comments and words of appreciation!Hoping to welcome you again for another memorable stay, I send you my warmest regardsElena ComissoHotel ManagerUNAHOTELS CENTURY

10/10 Fremragende

Troy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a really good stay for our 6 days. If you're planning to take the train a lot it's an easy convenient walk. The staff was quite helpful and quick to make sure our needs were met. The rooms were cleaned every day without asking and that staff did a wonderful job. It's also close to some good places to eat and get a cocktail. Overall, we were pleased we chose this hotel. Would definitely recommend. Thank you to all staff!
Overnattede 6 nætter i april 2024
Svar fra Elena Comisso den 7. maj 2024
Dear Troy,thank you for your great review!We are glad you had a fully satisfying experience at UNAHOTELS Century Milano!We appreciate in particular your positive feedback about our staff: we work everyday with passion in order to offer a pleasant stay to our guests and your words are a real gratification for us!Looking forward to welcoming You once again during your next visit to Milan,Warm regardsElena ComissoHotel ManagerUNAHOTELS Century Milano

6/10 Okay

Umesh

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It is near train station but not easy to find, which defeats paying for something near station. Also room was hot, but they could not turn on AC or provide table fan. Property is nice and clean with large new rooms.
Overnattede 1 nat i maj 2024
Svar fra Elena Comisso den 7. maj 2024
Dear Umesh,thank you for your review.We are glad on one side to know that your overall impression of our hotel is positive, on the other side we are sorry that your stay did not completely meet your expectations. Thank you for having focused what you think we should improve: our guests feedback is really important for us.Warm regardsElena ComissoHotel ManagerUNAHOTELS Century Milano

10/10 Fremragende

Zhufang

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Only no air conditioner.
Overnattede 3 nætter i maj 2024
Svar fra Elena Comisso den 7. maj 2024
Dear Zhufang,thank you your having well rated our hotel!See you next time and warm regardsElena ComissoHotel ManagerUNAHOTELS Century Milano

10/10 Fremragende

Silvia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Neil

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel. I’ll admit when we first pulled up was concerned as no kerb appeal but amazing inside. We got the top floor right on the corner, huge room. 5 min walk to Centrale and a metro to anywhere you want to go on every corner. If I come back to Milan I’ll stay here again
Overnattede 2 nætter i maj 2024
Svar fra UNA HOTEL CENTURY den 5. maj 2024
Dear Neil,Thank you for taking the time to leave a review about your recent stay with us. We appreciate your feedback and are glad to hear that you found the room to be amazing and that you could appreciate the beautiful view of Milano on top floor!We hope to welcoming you very soon in the near futureBest regardsElena ComissoHotel ManagerUNAHOTELS CENTURY

10/10 Fremragende

Hubert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place and location are great!! It is near so many of the attractions we wanted to see, but most importantly the train station. Room was wonderful. Only downside was we stayed 1 night and not more.
Overnattede 1 nat i april 2024
Svar fra UNA HOTEL CENTURY den 5. maj 2024
Dear Hubert,I was delighted to read about how much you enjoyed your experience at our hotel. Many thanks for acknowledging our great location and how our Rooms are comfortable.Arrivederci!Elena ComissoHotel ManagerUNAHOTELS CENTURY

10/10 Fremragende

Vivian

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the proximity to Milano Centrale train station and that there is a 24/7 concierge service allowing you to keep luggage in a safe area while you go explore the city.
Overnattede 1 nat i maj 2024
Svar fra UNA HOTEL CENTURY den 5. maj 2024
Dear Vivian,Thank you for acknowledging our great location. We hope to welcome you back soon to create another memorable experience for you!Best regardsElena ComissoHotel ManagerUNAHOTELS CENTURY

10/10 Fremragende

Winnie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was wonderful, welcoming. The room was large and comfy. Very clean. The only thing that was disappointing was our dinner. The person delivering was wonderful, just the hamburger wasn’t cooked properly. Overall, excellent place to stay, and we would definitely recommend it and we would stay again.
Overnattede 1 nat i april 2024
Svar fra UNA HOTEL CENTURY den 5. maj 2024
Dear Winnie,Thank you for your amazing feedback.Our staff always strives to provide exceptional hospitality and we are thrilled to hear that their remarkable kindness and friendliness stood out to you. We are sorry to read that you did not found restaurant up to your expectations, and we will use your feedback in order to improve furthermore our service.We look forward to having you with us again in the near future.Best regardsElena ComissoHotel managerUNAHOTELS CENTURY

8/10 Udmærket

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location for train station or bus. Very quiet. Breakfast was fantastic!!
Overnattede 1 nat i april 2024
Svar fra UNA HOTEL CENTURY den 5. maj 2024
Dear Susan,It is lovely to know that you found our rooms to be incredibly comfortable and quiet. We are also thrilled that the breakfast options met your expectations and provided a satisfying start to your day!We hope to welcoming you very soon in the near futureBest regardsElena ComissoHotel ManagerUNAHOTELS CENTURY

8/10 Udmærket

Bernadette Villanueva, San Antonio

Synes godt om: Rengøring, service og personale
Overnattede 5 nætter i april 2024
Svar fra UNA HOTEL CENTURY den 2. maj 2024
Dear Bernadette,thank you for your feedback!We hope to having you with us very soon in the futureBest regardsElena ComissoHotel Manager

8/10 Udmærket

YUMIKO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
ミラノ中央駅から近く部屋(ジュニアスイート)も広く清潔でした また受付のアフリカ系の背の高い男性はフレンドリーで楽しい方でした 朝食も美味しかったでのでおすすめです
Overnattede 1 nat i april 2024
Svar fra Elena Comisso den 12. maj 2024
Dear Yumiko,Thank you for your wonderful feedback!We are so proud that your stay with us was so comfortable and that our colleagues has been so nice with you, our intention is to make every guest welcome!We hope to having you with us in the near futureWarmest regardsElena ComissoHotel ManagerUNAHOTELS CENTURY

8/10 Udmærket

Catherine

Overnattede 1 nat i april 2024
Svar fra Massimo Polichetti den 19. maj 2024
Dear Catherine,thank you for the good rating!See you next time and best regardsMassimo PolichettiHotel ManagerUNAHOTELS Century Milano

8/10 Udmærket

Tan, Anaheim Hills

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Large suite with modern convenience
Overnattede 2 nætter i april 2024
Svar fra Elena Comisso den 1. maj 2024
Dear Tan.I would like to thank you for leaving a review after your stay with us.We are glad that overall you enjoyed your experience warmest regardsElena ComissoHotel ManagerUNAHOTELS CENTURY

10/10 Fremragende

NANCI

Overnattede 4 nætter i marts 2024
Svar fra MASSIMO POLICHETTI den 17. maj 2024
Dear Nanci,Thank you for your 5* positive review. We are pleased to hear you had a Great Stay with usWe hope to welcoming you very soon in the near futureBest regardsMassimo PolichettiHotel ManagerUNAHOTELS CENTURY

8/10 Udmærket

Amir

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Off set location and not easy to get to the front door. Close to train station is very convenient.
Overnattede 4 nætter i april 2024
Svar fra UNA HOTEL CENTURY den 24. apr. 2024
Dear Amir,Thank you for your great feedbackOur hotel is actually located a few steps from the Central Station, inside a condominium complex which, if at first glance it may seem hidden, on the other hand represents our strong point as it allows our guests a peaceful rest away from from the noise of traffic and public transport.We hope to welcoming you very soon in the near futureBest regardsElena ComissoHotel ManagerUNAHOTELS CENTURY

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Spacious room and inviting lobby area. Surrounding hotel exterior is a little confusing to navigate. Location of the hotel is great. 5 minute walk to Centrale Milano
Overnattede 3 nætter i april 2024
Svar fra UNAHOTELS CENTURY den 17. apr. 2024
Dear Julie,thank you for your review.We are glad to know you enjoyed the comfort of our rooms, the nice atmosphere in the hotel and our strategic location.Hope to see you again soon!Kind regardsElena ComissoHotel ManagerUNAHOTELS Century Milano

10/10 Fremragende

Anna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is my second time staying at this hotel. I like the location, it’s close to Milano centrale and walking distance from Duomo area. The room is comfortable, quite large , furnished with modern touches, the bathroom is also large and super clean. They have an option of early check in, important when coming from intercontinental red eye flight. I will stay there again.
Overnattede 1 nat i april 2024
Svar fra UNAHOTELS CENTURY den 17. apr. 2024
Dear Anna,thank you for your great review!It is very rewarding for us that you have chosen UNAHOTELS Century for your second time in Milan: this means that the first time we met your expectations and you decided to renew your trust in us! Our staff works everyday with this purpose, thank you!Looking forward to welcoming you once again soon,Kind regardsElena ComissoHotel ManagerUNAHOTELS Century Milano

10/10 Fremragende

Martha

Nice and clean room
Overnattede 3 nætter i april 2024
Svar fra UNAHOTELS CENTURY den 17. apr. 2024
Dear Martha,thank you for having appreciated the comfort and cleanliness of our spacious rooms!See you soon and kind regardsElena ComissoHotel ManagerUNAHOTELS Century Milano

10/10 Fremragende

Sreya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We arrived at the hotel from the central station and had no issues locating the hotel- it is infact closer than Google maps says. The service was excellent and the receptionist answered all of our questions. The breakfast was amazing and included a great variety of foods that felt inclusive. The location to Milano Centrale also makes this hotel very convenient for exploring the city.
Overnattede 3 nætter i marts 2024
Svar fra Elena Comisso den 14. apr. 2024
Dear Sreya,We are delighted to learn about your excellent experience at our hotel. Your kind words about our reception staff and our Breakfast service are heartwarming. Our team always strives to deliver the best service to every guest and it's wonderful to know that their efforts were appreciated.as well we offer fresh products each morning with intercontinental options.Once again, we appreciate your positive feedback and look forward to welcoming you back at our hotel in the near future.Best Regards,Elena ComissoHotel ManagerUNAHOTELS CENTURY

10/10 Fremragende

Shelley

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good location
Overnattede 1 nat i marts 2024
Svar fra Elena Comisso den 13. apr. 2024
Dear Shelley,We are delighted to hear your positive feedback. It is wonderful to know that our strategic location contributed to your enjoyable stay. We look forward to welcoming you back for another great experience soon.Warmest regardsElena ComissoHotel ManagerUNAHOTELS CENTURY

10/10 Fremragende

PAOLO, San Jose

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra UNAHOTELS CENTURY den 7. apr. 2024
Gentilissimo Paolo,La ringraziamo per l'ottimo punteggio assegnatoci e La aspettiamo nuovamente presso UNAHOTELS Century in occasione del Suo prossimo soggiorno a MilanoA presto e cordiali saluti

10/10 Fremragende

Wanda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay and good breakfast
Overnattede 7 nætter i marts 2024
Svar fra UNA HOTELS CENTURY den 30. mar. 2024
Dear Wanda,Thank you so much for your lovely review. I'm so pleased you liked our hotel so much and that Breakfast was suitable for you.I'm grateful for your feedback and hope we'll see you again soon.Kind regards,Elena ComissoHotel ManagerUNA HOTELS CENTURY

10/10 Fremragende

Kim Rene

Overnattede 1 nat i marts 2024
Svar fra UNAHOTELS CENTURY den 20. apr. 2024
Dear Kim,thank you for the excellent scored you gave us!Looking forward to welcoming You once again during your next stay in Milan,Kind regardsElena ComissoHotel ManagerUNAHOTELS Century Milano

10/10 Fremragende

Gisela

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful room. Clean.
Overnattede 2 nætter i marts 2024
Svar fra UNA HOTEL CENTURY den 30. mar. 2024
Dear Gisela,It is a pleasure to know that you enjoyed you stay with us in the heart of Milan.We hope to welcoming you very soon in the near future,Warmest regardsElena ComissoHotel ManagerUNA HOTELS CENTURY

10/10 Fremragende

Jose, Santiago

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente Hotel y muy servicio del staff
Overnattede 2 nætter i marts 2024
Svar fra UNA HOTEL CENTURY den 29. mar. 2024
Dear Jose,Thank you for your amazing feedback,We are glad that you have been able to take advantage from our super location and to benefit from our services and hope to have the chance to welcome you again.Warmest regardsElena ComissoHotel ManagerUNA HOTELS CENTURY

10/10 Fremragende

PAOLO, San Jose

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is in walking distance from Milan Central Station. It is a new and comfortable structure, with comfy and spacious rooms. Extremely good value for Milan standards.
Overnattede 2 nætter i marts 2024
Svar fra UNA HOTEL CENTURY den 23. mar. 2024
Dear Paolo,Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your comments regarding your experience and the spacious and comfortable rooms, as well as the proximity to Central station. Our location is indeed very convenient with great transport links towards Milano.We look forwards to having you with us very soon in the near futureBest regardsElena ComissoHotel ManagerUNA HOTEL CENTURY

2/10 Forfærdeligt

Anna

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
E' difficile trovare receptionist così scortesi e connotati da burocratico formalismo. Con il soggiorno già pagato, i receptionist in servizio alle ore 18 del 16 marzo 2024 si sono rifiutati di fare il check in in quanto un bambino di 4 anni, insieme ai suoi genitori ed alla sorella di 10 anni, non aveva a differenza di essi la carta d'identità ma il solo codice fiscale. Per evitare di rimanere di notte in strada a Milano, è stato necessario recarsi in Questura (attendere un paio d'ore) affinché i genitori autocertificassero, davanti a degli esterrefatti poliziotti, che fosse realmente loro figlio. Struttura vivamente sconsigliata per l'assenza totale di empatia nei confronti del cliente al quale l'unica cosa che i receptionist hanno saputo dire è: "Lo prevede la legge!". Pessimi
Overnattede 1 nat i marts 2024
Svar fra UNA HOTEL CENTURY den 19. mar. 2024
Gentile Anna,Ci dispiace molto leggere la sua valutazione con un punteggio che penalizza il nostro servizio.Il nostro compito quotidiano è offrire ospitalità nel rispetto delle normative vigenti a tutela della nostra attività e di quella dei nostri ospiti.L’art. 109 del TULPS stabilisce che i gestori di esercizi alberghieri possono dare alloggio esclusivamente a persone munite della carta d’identità o di altro documento idoneo ad attestarne l’identità, purtroppo il codice fiscale non rientra tra questi.Al fine di evitare qualsiasi inconveniente, le nostre prenotazioni, siano esse da portale o dirette, sono seguite dalla comunicazione inerente l’obbligo di presentarsi al check in muniti di documento di riconoscimento. È un obbligo per noi rispettare le normative vigenti, ed in caso contrario siamo sanzionabili.La normativa inoltre prevede, anche a tutela degli stessi minori, che siano gli stessi genitori a procedere con l’autocertificazione presso la Questura di riferimento.Ci dispiace molto che questa situazione sia stata interpretata come un’assenza di empatia: lavoriamo ogni giorno per la soddisfazione dei nostri Ospiti e ne siamo molto fieri.Speriamo che i punti di insoddisfazione siano stati chiariti e che presto potremo accoglierla nuovamente presso l'UNAHOTELS Century Milano. Grazie e cordiali saluti,Elena ComissoHotel ManagerUNA HOTEL CENTURY

6/10 Okay

Wing Yi

Rejste med partner
Synes ikke om: Service og personale
Staff is not friendly
Overnattede 2 nætter i marts 2024
Svar fra UNA HOTEL CENTURY den 19. mar. 2024
Dear Wing Yi,Thanks very much for your review. We hope that you enjoyed the beautiful view from your room and you appreciated the upgrade for your husband birthday and the late check-out until 1pm.I am sorry I understand that we might have been more proactive with the Staff attitude, which is one of our key strengths and really hope to welcome you again to show you the real value of our service.Warmest regards,Elena ComissoHotel ManagerUNA HOTEL CENTURY

10/10 Fremragende

Reginaldo

Overnattede 3 nætter i februar 2024
Svar fra UNA HOTEL CENTURY den 28. feb. 2024
Gentile Reginaldo,Grazie per l'ottimo punteggio assegnatoci!Ci auguriamo di poterla accogliere presto nuovamente,Elena ComissoHotel ManagerUNA HOTEL CENTURY

8/10 Udmærket

Zi-Chen

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
地點好 離中央車站近 房間空間大
Overnattede 3 nætter i februar 2024
Svar fra UNA HOTEL CENTURY den 21. feb. 2024
Dear Zi-Chen,We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and hope to welcome you back.Best regardsElena ComissoHotel ManagerUNA HOTEL CENTURY

10/10 Fremragende

Kwan, Ladera Ranch

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I'm staying the city longer than my plan after checkout.The hotel hold my carriers until 7pm after checked out.
Overnattede 2 nætter i februar 2024
Svar fra UNA HOTEL CENTURY den 21. feb. 2024
Dear Kwan,Thank you for leaving your amazing feedback and we're happy you enjoyed your stay with us and that you was able to use our storage to keep the luggage.We hope to welcoming you very soon in the near futureBest regardsElena ComissoHotel ManagerUNA HOTEL CENTURY

10/10 Fremragende

Cornelia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alles TipTop
Overnattede 1 nat i februar 2024
Svar fra UNA HOTEL CENTURY den 21. feb. 2024
Dear Cornelia,Thank you for for your feedback.We hope to welcoming you very soonBest regardsElena ComissoHotel ManagerUNA HOTEL CENTURY

10/10 Fremragende

Katsuyuki

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
ミラノ中央駅から近くて交通の便が良い。お部屋も広くて清潔で快適に過ごせました。
Overnattede 2 nætter i februar 2024
Svar fra UNA HOTEL CENTURY den 18. feb. 2024
Dear Katsuyuki,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your positive comments regarding our convenient location! It's great to hear that you had an enjoyable experience We hope to welcoming you very soon in the near futureBest regardsElena ComissoHotel ManagerUNA HOTEL CENTURY

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very clean room. Nice staff.
Overnattede 1 nat i februar 2024
Svar fra UNA HOTEL CENTURY den 18. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your positive comments about our Staff!We hope to welcoming you very soon,Best regardsElena ComissoHotel ManagerUNA HOTEL CENTURY

10/10 Fremragende

Erasmus

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra UNA HOTEL CENTURY den 15. feb. 2024
Dear Erasmus,Thank you very much for your visit and the amazing review!We hope to welcoming you very soon in the near future,Best regardsElena ComissoHotel ManagerUNA HOTEL CENTURY