Reception

Anmeldelser af Rosa Grand Milano

4 out of 5
Rosa Grand Milano
P.za Fontana 3, Milan, MI

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 588 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 280 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 65 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 37 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 32 af i alt 1002 anmeldelser" "

9,2/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Kevni

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
Super central, beautiful and clean hotel. I have been using Rosa for many years for all my business travels to Milan and it has been a pleasure every single time. Can highly recommend it.
Overnattede 2 nætter i november 2021
Svar fra Jessica Masulli - Guest Relation Department den 7. aug. 2022
Dear Kevni, Thank you for sharing with us your experience at Rosa Grand Milano Starhotels Collezione. We work hard every day to achieve a high level of service towards our guests and your comments were very gratifying, which in turn, motivates us to continue is this direction. We look forward to welcoming you back. Best regards,

4/10 Dårligt

Christina

Overnattede 1 nat i oktober 2021

10/10 Fremragende

rikke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2021
Svar fra Tatiana den 5. sep. 2021
Dear Rikke, It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. Hoping you will have the chance to welcome back in our Starhotels Rosa Grand Milano, we send you our kindest regards. Tatiana B. Guest Relation Dept

10/10 Fremragende

Marianne

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flot hotel lige midt i Milano
Overnattede 1 nat i juli 2021
Svar fra Front Office dep. den 6. aug. 2021
Dear Mrs. Marianne, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. Best regards. Front Office department

10/10 Fremragende

Klaus Munk

Overnattede 1 nat i juni 2021
Svar fra Tatiana B. den 4. jul. 2021
Dear Mr Klaus Munk, It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards, Tatiana B. Guest Relation Dept.

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beliggenheden er fin og hotellet glimrende
Ok - glimrende men pænt tomt pga. corona.
Overnattede 1 nat i august 2020
Svar fra Denise Bastiancich - Front Office Department den 11. aug. 2020
Dear Guest, Thank you so much for sharing your experience on Hotels.com. We hope we will start having better time here very soon! We look forward to welcome you back to Rosa Grand Milano - Starhotels Collezione in the near future. Best regards, Denise Front Office Department

10/10 Fremragende

Rasmus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Fantastisk smukt hotel, med en beliggende der var helt perfekt. Midt i hjertet af Milano. I gå afstand til seværdigheder, shopping og masser af dejlige og hyggelige italienske restauranter. Fin morgenmads buffet, samt hyggelig bar. Værelset var hyggeligt, med et dejligt badeværelset, hvor der var badekar, og en super god bruser. Det eneste minus var, at sengene var lidt hårde, men det er der jo nogen der godt kan lide. God WIFI. Vi vil klart anbefale dette hotel til andre, og vil bruge det igen en anden gang.
Overnattede 3 nætter i marts 2019
Svar fra Serena Polettini - Guest relation department den 26. mar. 2019
Dear Rasmus, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. • During your next stay with us at Rosa Grand, we invite you to take the opportunity to appreciate our brand new private Golden Lounge. Here you are able to enjoy several exclusive services, one of which is an all day on-going buffet (with alcoholic beverages for the Aperitivo as well), accessible every day from 7.00 am to 11.30 pm. We are looking forward to welcoming you back again in the heart of Milano. Best regards, Serena Polettini Guest relation department

10/10 Fremragende

Ole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra guest relations den 1. apr. 2018
Dear Ole, Thank you very much for taking time to review the Rosa Grand Milano - Starhotels Collezione on Google. We are absolutely glad to know that you had an overall awesome stay with us, and we all look forward to having you again as our valued guest in our property. Best regards, The Hotel Management

10/10 Fremragende

Laura

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Exelente ubicación , habitaciones modernas.
Overnattede 4 nætter i maj 2024
Svar fra Caterina - Guest relation department den 18. maj 2024
Querida Laura,Es un placer leer tu comentario sobre nuestro hotel.Nos alegramos que haya tenido una excelente estancia con nosotros y esperamos verla pronto.

8/10 Udmærket

Julio

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was well located and in the center of many sights and cultural spots
Overnattede 1 nat i maj 2024
Svar fra Caterina - Guest relation department den 14. maj 2024
Dear Julio,Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and we are glad you enjoyed it. All team hopes to welcome you back soon

4/10 Dårligt

Lambros

Synes ikke om: Overnatningsstedets tilstand og faciliteter
The hotel seems run down the hotel room is old fashioned with no proper windows
Overnattede 2 nætter i maj 2024
Svar fra Caterina - Guest relation department den 14. maj 2024
Dear Lambros,We are sorry to read that you did not have a satisfactory experience in our property. We are in the process of a soft refurbishment to many hotel rooms, so we are sure upon your next visit you will find even better rooms.Please do not hesitate to contact us upon your next reservation in order to take even more care of you.

10/10 Fremragende

Sait

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Milano nun kalbinde bir otel Mükemmel servis rahat odalar Herşey yürüme mesafesinde Teşekkürler
Overnattede 3 nætter i maj 2024
Svar fra Caterina - Guest relation department den 14. maj 2024
Dear Sait,Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us and that you enjoyed especially our location and our comfortable rooms.We hope to welcome you back to the Rosa Grand in the near future.

10/10 Fremragende

abba hay

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All great
Overnattede 1 nat i maj 2024
Svar fra Angiela - Guest Relation Agent den 5. maj 2024
Dear Mr. Abba Hay,thank you for taking time to leave us a great review!We are very happy to have contributed to making your stay in Milan a memorable one.We look forward to welcome you back!

8/10 Udmærket

Dalia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our room was not ready at check in and the room initially provided was very minimal and loud. We were then moved to a quiet and very convenient room. Location was excellent.
Overnattede 1 nat i april 2024
Svar fra Angiela - Guest Relation Agent den 4. maj 2024
Dear Ms. Dalia,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. We are deeply sorry for the inconvenience occurred during check-in. We are glad that we were able to move you in a quiet and convenient room immediately.Rest assured that we took good note of your room preferences and we will do our best to assign you a room accordingly for your next stay Milan. We look forward to welcome you back!

8/10 Udmærket

Hattan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Its couple minutes walking from the duomo center, and its surrounded with everything you want to see in milan
Svar fra Angiela - Guest Relation Agent den 4. maj 2024
Dear Mr. Hattan,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. We look forward to welcome you back!

10/10 Fremragende

Lyndsie

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We had an issue checking in at the property and it took a bit longer but overall location and amenities were impeccable. Would definitely recommend!
Overnattede 2 nætter i april 2024
Svar fra Angiela - Guest Relation Agent den 30. apr. 2024
Dear Ms. Lyndie,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.It is a pleasure for me to read that even though you had an issue during check-in, which we are really sorry for, you enjoyed your stay with us and for this we do thank you wholeheartedly.We sincerely hope to welcome you back.

8/10 Udmærket

Karen Loraine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel in the heart of the city Easy walking to the Duomo, transport and the main galleria Great breakfast Lovely helpful staff Can’t fault it
Overnattede 3 nætter i april 2024
Svar fra Angiela - Guest Relation Agent den 30. apr. 2024
Dear Ms. Karen Loraine,thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. The Team and the Management at Rosa Grand Milano work hard to deliver an exceptional guest experience to make guests feel at home when staying with us. We all hope that you will get the chance to visit us again the next time you are in Milano.

10/10 Fremragende

William

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a beautiful property, as centrally located as I could possibly imagine, with an excellent and kind staff. Marie Elyse was so kind at check-in to surprise us with an upgrade to a better room that had become available for the night. Amazing! You are 100 meters away from the Duomo and from the Galleria Vittoria Emanuele, as well as tons of other shopping and dining options. Really amazing hotel, would definitely recommend it and will stay here again if ever in Milan.
Overnattede 1 nat i april 2024
Svar fra Angiela - Guest Relation Agent den 30. apr. 2024
Dear Mr. William,First of all, we would like to thank you for taking the time to write lovely words regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.Thank you for mentioning Maria Elisa, She is truly passionate about hospitality and creating special moments for our guests. Please know that I have already share your positive feedback with her, in recognition of her efforts.We are glad you enjoyed our unbeatable location, close to all the main attractions of Milan and convenient spot for our guests to explore the city and go shopping. We look forward to welcome you back!

8/10 Udmærket

Carolina

Synes godt om: Service og personale
Este hotel é muito bem localizado, os quartos são ok mas pelo valor esperávamos mais como qualidade em toalhas e roupas de cama. O Principal do hotel é a localização
Overnattede 8 nætter i april 2024
Svar fra Angiela - Guest Relation Agent den 30. apr. 2024
Dear Ms. Carolina,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. Our guests usually enjoy our linens and towels, it saddens us to read their quality didn't meet your expectations. Rest assured that we have shared your comments to the relevant managers who appreciated your constructive feedback.We look forward to welcome you back!

10/10 Fremragende

Arianne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent experience!!
Overnattede 4 nætter i april 2024
Svar fra Angiela - Guest Relation Agent den 30. apr. 2024
Dear Ms. Arianne,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.It is really a pleasure for us to read that you had an excellent experience staying with us.We look forward to welcome you back!

10/10 Fremragende

LUIS

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I've just mentioned that it would be my birthday during my stay asking for a cupcake at breakfast and they sent a bottle of Prosecco with two flutes and an amazing card handwritten by the staff. This was an amazing surprise that made me feel so happy and made my day even more special. Thanks for all the Rosa Grand Staff, I'll never forget it.
Overnattede 3 nætter i april 2024
Svar fra Angiela - Guest Relation Agent den 30. apr. 2024
Dear Mr. Luis,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We are glad you decided to stay with us to celebrate such a special occasion! It's a pleasure for us to read that you enjoyed your stay with us and that we made your birthday more special.We look forward to welcome you back.

8/10 Udmærket

Noriko

Overnattede 3 nætter i april 2024
Svar fra Caterina - Guest Relations Department den 22. apr. 2024
Dear Noriko,Thank you for staying at the Rosa Grand and for taking the time to share your positive experience with us.We hope to welcome you back to the Rosa Grand in the near future.

10/10 Fremragende

karen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location location
Overnattede 3 nætter i marts 2024
Svar fra Caterina - Guest Relations Department den 22. apr. 2024
Dear Karen,Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us and that you enjoyed our central location.We look forward to welcome you back again soon.

10/10 Fremragende

Mariana, Miami Beach

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Highly recommend this hotel. Excellent Excellent Excellent. PRIME Location, Service wonderful, Accommodation very good! I had 2 rooms for a week. Would definitely stay again.
Overnattede 6 nætter i marts 2024
Svar fra Angiela - Guest Relation Agent den 12. apr. 2024
Dear Ms. Mariana,thank you for taking time to write lovely words towards Rosa Grand Milano - Starhotels Collezione.We couldn't agree more with you, our location is PRIME, so close to all the main attractions of Milan.We work hard to deliver an exceptional guest experience, for that it is really a pleasure for us to read that you and your family enjoyed your one week stay with us.We look forward to welcome you back at Rosa Grand Milano - Starhotels Collezione.

6/10 Okay

Li Ray

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was too hot in the room with always heater on even outside temperature was around 22 degree. It was not able to turn down nor off. Mosquitos flew in when open window to chill a little bit.
Overnattede 1 nat i april 2024
Svar fra Caterina - Guest Relations Department den 22. apr. 2024
Dear Li Ray,Thank you for taking the time to share your recent experience at Rosa Grand Milano.We are deeply sorry to acknowledge that the room assigned did not meet your expectations. We would like to inform you that we noted your preferences in order to always assign you the bedroom that more closely matches your own needs.We sincerely hope to have the chance to restore your faith in our hotel and have you as our guest again in the near future.

10/10 Fremragende

Sergio

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel Is phenomenal and in great location! Only negative is internet upload speed is very bad
Overnattede 2 nætter i april 2024
Svar fra Angiela - Guest Relation Agent den 13. apr. 2024
Dear Mr. Sergio,thank you for taking time to write wonderful words towards Rosa Grand Milano - Starhotels Collezione.We are glad to hear that you had a phenomenal stay with us.Rest assured that we have passed on your feedback regarding the internet to the concerned department so that issues like these will not be faced anymore.Looking forward to welcome you back!

10/10 Fremragende

Caroline

Synes godt om: Overnatningsstedets tilstand og faciliteter
Very nice hotel
Overnattede 1 nat i april 2024
Svar fra Angiela - Guest Relation Agent den 9. apr. 2024
Dear Ms. Caroline,thank you for taking time to leave us a review.It is a pleasure to read that you had a pleasant stay with us. We look forward on welcoming you back at Rosa Grand Milano - Starhotels Collezione.

10/10 Fremragende

Giannina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i april 2024
Svar fra Angiela - Guest Relation Agent den 9. apr. 2024
Dear Ms. Giannina,thank you for giving us the perfect score!We are very happy to have contributed to making your stay in Milan a memorable one.We look forward on welcoming you back at Rosa Grand Milano - Starhotels Collezione.

10/10 Fremragende

Luis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk staff were extremely nice and efficient. Alessandro in particular went out of his way to help, especially when we had a medical emergency. Would give them 6 stars. Hotel location is great, 3 minute walk to the Duomo and the Galleria. Lots of additional shopping all around. Hotel restaurant Sfizio was excellent as well. Overall outstanding value for the price.
Overnattede 4 nætter i marts 2024
Svar fra Angiela - Guest Relation Agent den 9. apr. 2024
Dear Mr. Luis,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.It's an honor for us to read that you would give us 6 stars! Thank you for mentioning our nice and efficient colleagues from the front desk, specially Alessandro. Please know that I have already share your positive feedback with them, in recognition of their efforts.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. We also thank you for sharing your feedback regarding our “Sfizio” restaurant, which offers a wide selection of dishes for a full tasting journey, where our Chef’s cuisine meets the Italian traditions combining them with contemporary touches.

10/10 Fremragende

Alessia

Overnattede 3 nætter i marts 2024
Svar fra Angiela - Guest Relation Agent den 23. apr. 2024
Dear Alessia,thank you for taking the time to leave us a good review! We are very happy to have contributed to making your stay in Milan a memorable one.We look forward to welcoming you back.Best regards,

10/10 Fremragende

Renato

Overnattede 5 nætter i marts 2024
Svar fra Caterina - Guest Relations Department den 22. apr. 2024
Dear Renato,Thank you for staying at the Rosa Grand and for spending the time to give your feedback. We are happy that you had a pleasant experience with us and we hope to welcome you back soon.

8/10 Udmærket

ALI

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Hotel was very nice, i arrived at 6am and was told its too early for check in. although upon upgrading the room for an extra 40 euros per night we were able to check in early. the location is magnificent. although you have to be careful as i was charged 250 euros for a room upgrade which is correct but then around 3.30am i was charged another 250 euros which the reception said they never took. after going back and forth with them and showed them proof then they apologized and refunded me immediately. sad there was no food available for room service after 10 or 11 other than a salad or fruits. but other than that the hotel was nice and clean and honestly i would visit it again.
Overnattede 5 nætter i marts 2024
Svar fra Caterina - Guest Relations Department den 2. apr. 2024
Dear Ali,Thank you for staying at the Rosa Grand and for spending the time to write this review.We are glad to know that, despite the misunderstanding regarding a double pre-authorization taken by mistake during the cashier closure, you had a pleasant stay with us.We are happy to know that the issue was promptly solved during your stay by our staff.Our room service is available for 24 hours and from 11pm to 6 am the menus options are reduced, but we also provide some hot meal options and sandwiches.We thank you once more for your positive feedback, which will motivate us to improve day by day . We look forward to welcome you back soon at Rosa Grand Milano.

6/10 Okay

Michel de

Overnattede 2 nætter i marts 2024
Svar fra Angiela - Guest Relation Agent den 23. apr. 2024
Dear Mr. Michel,First of all, we would like to thank you for taking the time to share your kind feed-back.We are sorry to hear that your experience did not meet your expectations, since it seems like no issue has been reported during your stay. Please, feel free to contact us directly if you wish to speak further about this. We sincerely hope to have the chance to welcome you back at Rosa Grand Milano - Starhotels Collezione.Best regards,

10/10 Fremragende

Gebran, New York

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is my 7 th time here. I will never stay anywhere else
Overnattede 4 nætter i marts 2024
Svar fra Caterina - Guest relation department den 29. mar. 2024
Dear GebranOn behalf of our entire team, we wanted to thank you for your continued support and loyalty. It is such an honor to know that, once again, you had a pleasant stay with us and we hope to maintain our high level of service in the future.We look forward to welcome you back again soon.

10/10 Fremragende

Swetang

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is at excellent locations, everything is so near by. Loved everything.
Overnattede 3 nætter i marts 2024
Svar fra RDM den 17. mar. 2024
Dear Swetang, It is such a pleasure to read your comments and that you enjoyed our facilities and services. Your review was immediately shared with all of our team to thank them for their professionalism end dedication to our guests.We look forward to welcoming you back.

10/10 Fremragende

JOSEMARIA, Mexico DF

Rejste med familie
Great Milan hotel
Overnattede 5 nætter i februar 2024
Svar fra RDM den 9. mar. 2024
We would like to thank you for choosing the Rosa Grand Milano- Starhotels Collezione. It is a real pleasure to read that you appreciated our property and look forward to welcoming you back!

10/10 Fremragende

Anna

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Door de geweldige locatie zijn de kamers duur, dat moet je er voor over hebben. Uitstekend bed, douche, badkamer, toiletartikelen. Prijzig maar heel uitgebreid ontbijt. Taxi voor de deur.
Overnattede 1 nat i februar 2024
Svar fra RDM den 9. mar. 2024
Dear Anna, Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and hope to welcome you back

10/10 Fremragende

Chiradeep

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great experience.
A bit on the pricey side but then you would expect that for a 4* hotel right next to the Duomo. Given the quality of the hotel, I am honestly surprised that it’s not 5*!! Beautiful hotel, friendly staff. We had a family room which had 2 massive beds!! Very comfy. Breakfast was amazing. As mentioned before, it’s right next to the Duomo with taxi stand right in front and tram station few paces away. Would stay here again.
Overnattede 1 nat i februar 2024
Svar fra RDM den 9. mar. 2024
Dear Chiradeep, Thank you for your review. We work hard every day to achieve a high level of service towards our guests and your comments were very gratifying, which in turn, motivates us to continue is this direction. We look forward to welcoming you back.We are a 4 star hotel with all the facilities of a 5 star hotel, wit the added bonus as yo mentioned of the unbeatable location.

10/10 Fremragende

Francesco

Rejste i en gruppe
Overnattede 4 nætter i februar 2024
Svar fra RDM den 9. mar. 2024
Grazie Francesco per la sua recensione 10/10. Non vediamo l'ora di accoglierla presto!

10/10 Fremragende

Resit

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra RDM den 9. mar. 2024
Dear Resit, Thank you for your 10 out of 10 score. We look forward to welcoming you back! The Management

10/10 Fremragende

Ana

Overnattede 1 nat i februar 2024
Svar fra Caterina - Guest relation department den 29. mar. 2024
Dear Ana,Thank you very much for letting us know your experience at Rosa Grand Milano - Starhotels Collezione was excellent!We hope to see you soon.

10/10 Fremragende

Mayu

Overnattede 2 nætter i februar 2024
Svar fra Caterina - Guest relation department den 29. mar. 2024
Dear Mayu,Thank you so much for your positive feedback and for choosing the Rosa Grand Milano - Starhotels Collezione.We hope to welcome you back soon.

2/10 Forfærdeligt

Joelle

Reception Desk very nice. Intention Totaly not productive !!! 2- the ‘De luxe Rooom - it’s the lower average Totaly ‘miss leading ‘ info for US tourist. This Hotel management need a super supervise. Today Clients are not only educate There are other better options. Beside Data on Google not traceable !!! Trip Advisor both location to make good review with other Hotels services.
Overnattede 5 nætter i februar 2024
Svar fra RDM den 24. feb. 2024
Dear Joelle, We were very disappointed to read that you did not have a pleasant stay with us. We always try to offer a unique and personalized experience.I invite you to contact us directly to better understand the issues you encountered.

10/10 Fremragende

Francesca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i januar 2024
Svar fra RDM den 18. feb. 2024
Grazie mille Francesca per il suo feedback 5/5. spero di VederLa presto!

6/10 Okay

Luciana

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra RDM den 18. feb. 2024
Grazie mille Luciana per il Suo feedback. Mi spiace che la Sua esperienza non fosse in linea con le Sue aspettative. Le sarei grato se potesse fornirci i dettagli di quanto accaduto perché ci aiuterebbe ad identificare meglio le criticità e a trovare le giuste soluzioni.

8/10 Udmærket

Mayuko

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra rdm den 18. feb. 2024
Thank you Mayuko for your feedback. I am pleased you had a plesant experinece and look forward to welcoming you back soon!

8/10 Udmærket

Jarko

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra RDM den 9. feb. 2024
Dear Jarko, Thank you for your review. I am pleased that you had and overall pleasant experience and look forward to welcoming you back

10/10 Fremragende

Moez

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best place
Overnattede 2 nætter i januar 2024
Svar fra RDM den 9. feb. 2024
Dear Moez, Thank you for taking the time to share your experience and for the 5 star review. We are pleased that you enjoyed your experience with us and look forward to welcoming you back.

10/10 Fremragende

Tobias

Very nice rooms, good gym and location is brilliant
Overnattede 2 nætter i februar 2024
Svar fra RDM den 9. feb. 2024
Dear Tobias, It is such a pleasure to read your comments and that you enjoyed our facilities and services. We could not agree more, our position is unrivaled. Close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some Shopping.

10/10 Fremragende

capri

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was amazing
Overnattede 2 nætter i januar 2024
Svar fra RDM den 4. feb. 2024
Dear Capri, Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and hope to welcome you back.