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Anmeldelser af Palacio Inn Motel

2 out of 5
Palacio Inn Motel
845 E. Okeechobee Rd. , Hialeah, FL

Anmeldelser

4,6
Bedømmelse på 10 − Fremragende. 41 af i alt 387 anmeldelser" "
Bedømmelse på 8 − Udmærket. 42 af i alt 387 anmeldelser" "
Bedømmelse på 6 − Okay. 56 af i alt 387 anmeldelser" "
Bedømmelse på 4 − Dårligt. 68 af i alt 387 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 180 af i alt 387 anmeldelser" "

4,6/10

Rengøring

5,4/10

Service og personale

4,0/10

Faciliteter

4,2/10

Overnatningsstedets tilstand og faciliteter

4,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Louise

Rejste i en gruppe
Synes godt om: Service og personale
Overnattede 2 nætter i februar 2020
Svar fra manager den 14. feb. 2020
We' re glad you enjoyed your stay in our motel. We hope to have you again soon. Thank you for staying with us.

4/10 Dårligt

Yuleiky

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023

10/10 Fremragende

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023

6/10 Okay

Eric

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Le bain était complètement inaccessible, le revêtement du fond de la baignoire était en décrépitude, pas de séchoir à cheveux, la télévision on ne pouvait rien voir avec et plusieurs bestioles à l'intérieur. SVP, n'offrez plus cette place ainsi que celle de Budget Host In à Homestead. Vous allez perdre de la crédibilité à offrir ces places de merdes...
Overnattede 1 nat i august 2023

10/10 Fremragende

yellow

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ok
Overnattede 1 nat i juli 2023

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale
No time
Overnattede 1 nat i juli 2023

2/10 Forfærdeligt

Anthony, Jacksonville

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i juli 2023

10/10 Fremragende

Idalberto

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2023

10/10 Fremragende

Sylvia

Overnattede 1 nat i april 2023

2/10 Forfærdeligt

OLIVIA

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The bed sheets are very old they've got holes in them and the room smells terrible.
Overnattede 1 nat i april 2023

2/10 Forfærdeligt

Willie

Overnattede 1 nat i april 2023

8/10 Udmærket

Yennis

Synes godt om: Service og personale
Overnattede 4 nætter i april 2023

4/10 Dårligt

DIOLVIS

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Please renew the rooms
the rooms are not clean, there are cockroaches on the walls, the bathroom is old, the towels and sheets are old and worn.
Overnattede 3 nætter i marts 2023

2/10 Forfærdeligt

Theresa

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We arrived at this hotel at 8 pm. You have to be buzzed into the office because the area is so unsafe. It has an hourly rate posted on the bulletproof glass. Shady characters in the parking lot, the room smelled like smoke, mirror on the ceiling, gun shots out back all in the 30 minutes we spent in the room. Despite it being non-refundable, we just left. What is your life worth?

4/10 Dårligt

Jeanine

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2023

2/10 Forfærdeligt

Elio

Synes ikke om: Rengøring, service og personale, faciliteter
Pesimo
Overnattede 1 nat i marts 2023
Svar fra Manager den 14. mar. 2023
Please accept my apologies for the inconvenience. We apologize for your dissatisfaction. We are working to improve our motel so that we can provide the best quality to our guests and improve your satisfaction and experience with us.

10/10 Fremragende

Paolo

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A good choice for affordable but decent accommodation. Would recommend!
Overnattede 1 nat i februar 2023
Svar fra Manager den 14. mar. 2023
We' re glad you enjoyed your stay in our motel. We hope to have you again soon. Thank you for staying with us.

4/10 Dårligt

Lanae

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the bed and the mirrors. I didn’t like that the wifi didn’t work and there was no hot water.
Overnattede 1 nat i februar 2023
Svar fra Manager den 14. mar. 2023
We' re glad you enjoyed your stay in our motel. We'll work hard to fix those issues. Thanks for letting us know and for staying with us.

2/10 Forfærdeligt

Jasira

Overnattede 1 nat i februar 2023

2/10 Forfærdeligt

Blaze

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nothing to like, a lot to not like. Dirty, unsafe, no electrical plugs, cockroaches everywhere, even in the fridge, unbelievable.
Overnattede 4 nætter i februar 2023
Svar fra Manager den 14. mar. 2023
Sorry for the inconvenient. We’re sorry you were unhappy. We are working on improvements to our motel so we can provide the best quality to our guests so you can have better satisfaction and experiences on our establishment.

2/10 Forfærdeligt

Chris

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
terrible,I’d not go back there again for sure
Overnattede 1 nat i februar 2023
Svar fra Manager den 14. mar. 2023
Sorry for the inconvenient. We’re sorry you were unhappy. We are working on improvements to our motel so we can provide the best quality to our guests so you can have better satisfaction and experiences on our establishment

2/10 Forfærdeligt

AKIRA

Overnattede 1 nat i februar 2023

4/10 Dårligt

Ray William

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2023
Svar fra Manager den 14. mar. 2023
Thank you for taking the time to leave a two-star review of our motel. While we appreciate all feedback, we are sorry to hear that your stay did not meet your expectations. We would love the opportunity to learn more about your experience and address any concerns you may have had. Please feel free to contact us at your convenience. Thank you for choosing to stay with us.Best regards,Manager

2/10 Forfærdeligt

Rusty

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Honestly, I would not recommend anyone staying at this location. Place was filthy and did not even have a phone in the room.
Overnattede 1 nat i februar 2023
Svar fra Manager den 14. mar. 2023
Sorry for the inconvenient. We’re sorry you were unhappy. We are working on improvements to our motel so we can provide the best quality to our guests so you can have better satisfaction and experiences on our establishment.

2/10 Forfærdeligt

kathy

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stay away
No airport transport as said on website. No hot water. Mirror on the ceiling. Charge 10 hr so you get it. Filthy.
Overnattede 1 nat i februar 2023
Svar fra Manager den 14. mar. 2023
Sorry for the inconvenient. We’re sorry you were unhappy. We are working on improvements to our motel so we can provide the best quality to our guests so you can have better satisfaction and experiences on our establishment

2/10 Forfærdeligt

mette

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Old and mistreated motel. Old rotten furniture and a terrible bathtop To expensive for this bad facility
Overnattede 2 nætter i februar 2023
Svar fra Manager den 14. mar. 2023
Sorry for the inconvenient. We’re sorry you were unhappy. We are working on improvements to our motel so we can provide the best quality to our guests so you can have better satisfaction and experiences on our establishment

2/10 Forfærdeligt

Jackie

Forretningsrejsende
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2023
Svar fra Manager den 14. mar. 2023
We're sorry you were unhappy. Could you share the issue you experienced?

2/10 Forfærdeligt

ARLETH PATRICIA URUETA

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
precio y cercanía al aeropuerto pero debería ser un poco más limpia sobre todo el baño y las sabanas
Overnattede 1 nat i februar 2023

10/10 Fremragende

JORGE

4/10 Dårligt

Gabriel

Rejste med kæledyr
Synes godt om: Service og personale
Synes ikke om: Rengøring
Scary place!
Overnattede 1 nat i januar 2023

2/10 Forfærdeligt

Leandro

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No me gusto nada perdi mi dinero de 4 dias de resevacion por que tuve que dejar el lugar por olor a cigarro y las cucarachas y el ambiente es de lo peor

6/10 Okay

IVETTE

Synes ikke om: Rengøring
Overnattede 2 nætter i januar 2023

4/10 Dårligt

thomas

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Best if i slept at the airport knowing the conditions of this place.
Overnattede 1 nat i januar 2023
Svar fra Manager den 14. mar. 2023
We apologize for any inconvenience caused during your stay with us. We value your feedback and are constantly striving to improve our motel to provide the best possible experience for our guests. Rest assured, we will take your comments on board and work towards ensuring better satisfaction and experiences for all our guests in the future. Thank you for choosing to stay with us.

4/10 Dårligt

Carola

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very unsafe and run down
Not safe and not even ok for one night. Very run down. The hotel is in a very poor and dangerous area and very easy for thieves to climb in through the window, because you can’t lock it. The isolation was very poor, so it sounded like sleeping in the street. The supposed warm water in the shower was colder than the cold water! The sheets were dusty and hairy.. There was no quilt in the bed and the room was cold. I had to use the dirty bedspread to keep warm. The staff was friendly and the bed comfortable.
Overnattede 1 nat i december 2022

2/10 Forfærdeligt

Anshu

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2022

6/10 Okay

Carl

Rejste med partner
Synes godt om: Service og personale
The price was great and the bed was comfortable. The hotel is old. When we pulled in to the parking lot, there were several young women in the lot who appeared to be "professionals." The room appeared clear, but upon waking in the morning we had to kill three cockroaches... There was a lot of noise outside as well.
Overnattede 1 nat i december 2022
Svar fra manager den 12. dec. 2022
Sorry for the inconvenient. We’re sorry you were unhappy. We are working on improvements to our motel so we can provide the best quality to our guests so you can have better satisfaction and experiences on our establishment. About the location sorry but we are located in 2 of the very most important commercials roads in South Florida but also very conveniently located close to the airport and major touristic destinations. Thanks for staying with us.

4/10 Dårligt

Tania

Synes godt om: Service og personale
Synes ikke om: Rengøring

2/10 Forfærdeligt

horst

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dreckstall draußen schlafen ist besser
Overnattede 1 nat i december 2022
Svar fra manager den 12. dec. 2022
Sorry for the inconvenient. We’re sorry you were unhappy. We are working on improvements to our motel so we can provide the best quality to our guests so you can have better satisfaction and experiences on our establishment. Thanks for staying with us.

2/10 Forfærdeligt

Tamara

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place was dirty and no hot water
Overnattede 1 nat i december 2022
Svar fra manager den 12. dec. 2022
Sorry for the inconvenient. We’re sorry you were unhappy. We are working on improvements to our motel so we can provide the best quality to our guests so you can have better satisfaction and experiences on our establishment. Thanks for staying with us.

2/10 Forfærdeligt

Carlos

Overnattede 1 nat i december 2022

8/10 Udmærket

Yarielky

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2022
Svar fra manager den 12. dec. 2022
We' re glad you enjoyed your stay in our motel. We hope to have you again soon. Thank you for staying with us.

2/10 Forfærdeligt

Barby

10/10 Fremragende

Leticia

Synes godt om: Service og personale, faciliteter
Esta muy sucia y deteriorada ,esta tan mala y demaciadp cara
Overnattede 1 nat i oktober 2022
Svar fra manager den 12. dec. 2022
Sorry for the inconvenient. We’re sorry you were unhappy. We are working on improvements to our motel so we can provide the best quality to our guests so you can have better satisfaction and experiences on our establishment. Thanks for staying with us.

2/10 Forfærdeligt

Barby

Overnattede 1 nat i oktober 2022

4/10 Dårligt

Michael

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Expensive and poor customer service. Front desk dont care that your door lock is broken and no refrigerator included as suppose to have one in each unit
Overnattede 2 nætter i oktober 2022
Svar fra manager den 12. dec. 2022
Sorry for the inconvenient. We’re sorry you were unhappy. We are working on improvements to our motel so we can provide the best quality to our guests so you can have better satisfaction and experiences on our establishment. Thanks for staying with us.

2/10 Forfærdeligt

Mayelin

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Horrible en todos los sentidos
Overnattede 1 nat i oktober 2022
Svar fra manager den 12. dec. 2022
Sorry for the inconvenient. We’re sorry you were unhappy. We are working on improvements to our motel so we can provide the best quality to our guests so you can have better satisfaction and experiences on our establishment. Thanks for staying with us.

6/10 Okay

Rafael

Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
The motel room was just average. Needs more towels.
Overnattede 1 nat i oktober 2022
Svar fra manager den 12. dec. 2022
Sorry for the inconvenient. We’re sorry you were unhappy. We are working on improvements to our motel so we can provide the best quality to our guests so you can have better satisfaction and experiences on our establishment. Thanks for staying with us.

6/10 Okay

Yonny

Overnattede 2 nætter i oktober 2022

2/10 Forfærdeligt

Lazaro

Overnattede 1 nat i oktober 2022

10/10 Fremragende

luis

Goo
Overnattede 1 nat i oktober 2022
Svar fra manager den 17. okt. 2022
We' re glad you enjoyed your stay in our motel. We hope to have you again soon. Thank you for staying with us.