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Anmeldelser af Lorraine Hotel

3.5 out of 5
Lorraine Hotel
2601 Collins Ave, Miami Beach, FL

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 326 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 336 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 157 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 94 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 87 af i alt 1000 anmeldelser" "

7,6/10

Rengøring

8,2/10

Service og personale

7,0/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Per Dahl

Overnattede 1 nat i august 2022
Svar fra Guest Services den 30. aug. 2022
Thank you for staying with us!

8/10 Udmærket

Henriette

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 4 nætter i februar 2020
Svar fra GR den 17. feb. 2020
Thank you

8/10 Udmærket

Lene

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel ved stranden.
Fint ældre hotel - rent og pænt. Ligger få meter fra stranden. Meget venligt personale, mulighed for at låne parasoller, sandlegetøj osv til stranden. Mulighed for at tilkøbe parkering hos hotel i nærheden.
Overnattede 2 nætter i februar 2020
Svar fra GR den 19. feb. 2020
Tak, fordi du forlader os dine kommentarer, vi håber at se dig snart igen.

6/10 Okay

Hans-Jørgen

Rejste med familie
Synes godt om: Rengøring
Centralt beliggende hotel ved Miami Beach
Centralt beliggende hotel tæt på lækker strand og med kort gå afstand til Miami Beach og den livlige gade Ocean Dr. Værelset var enkelt indrettet småt, men rent og pænt. Morgenmadsbuffén var kedelig og uden uden næring med gammelt frugt - den blev serveret i receptionen midt imellem gæster som kom og gik, og der er begrænset pladser. Ok for en enkelt overnatning for at opleve Miami Beach men ikke mere.
Overnattede 1 nat i november 2019
Svar fra GR den 7. dec. 2019
Vielen Dank für Ihre Bewertung

4/10 Dårligt

Ditte

Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort
Dårligt sted
Først og fremmest, er servicen IKKE i god. Der var kæmpe skybrud og ingen hjælp fra personalet med at få alle vores ting ind. De tilbød ingen hjælp eller paraply (som vi fandt ud af var muligt at låne). Til trods for at der stod 2 bag disken og så hvor plask våde vi var. Morgenmaden foregår i lobbyen, hvor du står i kø i hundrede år fordi mange mennesker skal have mad. Der er ingen guidning til hvor værelset er og elevatoren var æld gammel og tog derfor laaaang tid. Man kunne tydeligt mærke at kvaliteten af selve ''hotellet'' var i bund og alle møbler var taget fra et ikea katalog. Beliggenheden og renligheden er det eneste positive fra os.
Overnattede 1 nat i juli 2019

8/10 Udmærket

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2019
Svar fra GR den 4. mar. 2019
Thank you!

10/10 Fremragende

Rosa Maria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and convenient to catch public transportations . Beach safe and Walkable . The elevator needs to get fixed (to be improved) and it needs to be accessible to handicapped , no ramp , no elevator from the street level Overal good . Will return.
Overnattede 5 nætter i maj 2024
Svar fra GM den 27. maj 2024
Thank you very much Rosa Maria for staying with us, we are happy to know that we have met your expectations. Regarding our entrance, due to regulations of the city of Miami Beach, being located in the Art Deco District, we are not allowed to modify the façade of the hotel.

10/10 Fremragende

Samaneh

Synes godt om: Rengøring, service og personale, faciliteter
The street traffic and construction noise disturbs the sleep during the night
Overnattede 3 nætter i maj 2024
Svar fra GM den 20. maj 2024
Than you very much Samaneh for your visit. We hope see you soon again!

10/10 Fremragende

Andrea

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El personal muy amable y paciente, si cumplen con los servicios que establecen en la app. Todo excelente.
Overnattede 3 nætter i maj 2024
Svar fra GM den 14. maj 2024
Muchas gracias Andrea por habernos elegido! Esperamos pueda visitarnos nuevamente pronto!

8/10 Udmærket

Svitlana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All is well. we had a good time.
Overnattede 5 nætter i april 2024
Svar fra GM den 7. maj 2024
Thank you for your stay. We hope to see you again soon!

10/10 Fremragende

Stephanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fair price for a night
Overnattede 1 nat i april 2024
Svar fra g den 1. maj 2024
Thank you for your feedback!

6/10 Okay

Mariana

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
We were disappointed when we arrived at our floor. The hallways and room needs some TLC. The mattresses are extremely soft and we were not able to rest well. We do understand it is a matter of personal preference. Breakfast is ok. Staff is attentive and friendly. The area feels safe and the beach is very close by. We would not stay here in the future.
Overnattede 2 nætter i april 2024
Svar fra GM den 26. apr. 2024
Thanks for your visit

8/10 Udmærket

Christine

Rejste med familie og småbørn
Synes godt om: Faciliteter
Le déjeuner était complet et l’endroit est propre, mais le climatiseur bruyant.
Overnattede 2 nætter i april 2024
Svar fra GM den 25. apr. 2024
Thanks for your visit.We hope to see you again soon.

2/10 Forfærdeligt

Dianna

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
I was told I had to find my own parking on the street. After looking for parking and being unsuccessful for almost an hour, I called the hotel, and I was told to park in the sister hotel. It would have been nice if they told me that in the first conversation. The staff seamed annoyed when talking with me. The breakfast was minimal selection. The beach access was public beach access, and we were given stadium chares and bath towels. Nothing like the pictures used for advertisement on their website. I will never recommend this hotel to anyone.
Overnattede 1 nat i april 2024
Svar fra GM den 23. apr. 2024
We are very sorry that this was the impression of our hotel. We are confident that we do an excellent job of satisfying all our customers and this is confirmed by all the excellent reviews published and verified by Expedia.

10/10 Fremragende

Hüsnü

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great professional stuff
Overnattede 2 nætter i april 2024
Svar fra GM den 16. apr. 2024
We are so glad you enjoyed your stay and found our staff to be friendly and helpful. Hope see you again soon!

10/10 Fremragende

Judy

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room was spacious and clean! Staff were very nice and accommodating. We arrived earlier than our check in time and we just waited in the lobby but as soon as our room was ready, they allowed us to check in and get settled in our room. Breakfast is free and delicious.
Overnattede 2 nætter i april 2024
Svar fra GM den 13. apr. 2024
Thank you for staying with us! hope see you again soon!

10/10 Fremragende

carmen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Organized, clean, smells very nice
Overnattede 4 nætter i april 2024
Svar fra GM den 12. apr. 2024
Thank you for your visit! Hope to see you again soon!

6/10 Okay

Teriz

Rejste med familie
The rooms are spacious and linens and floors clean but there is a lot of mold that was masked by scented air fresheners. It’s noisy location due to traffic! Bathroom did not have a vent/fan. Very old building.
Overnattede 1 nat i april 2024
Svar fra GM den 10. apr. 2024
Thanks for your visit!

8/10 Udmærket

Sandrine

Rejste med familie
Synes godt om: Rengøring, service og personale
L’hôtel est très bien situé.La plage est à 2 minutes à pieds ( zone sans voitures ) et à côté de l’hôtel on trouve de nouveaux bus, c’est très pratique. Nous sommes restés à Miami pendant notre séjour et n’avons pas loué de voitures. Un bus de l’aéroport ( le 150) s’arrête devant l’hôtel!
Overnattede 4 nætter i marts 2024
Svar fra g den 2. apr. 2024
Merci Sandrine de nous laisser votre avis, nous sommes très heureux de savoir que nos clients apprécient tant notre hôtel que tous nos services. Nous serions ravis que vous ayez l'occasion de nous rendre visite bientôt.

10/10 Fremragende

Ashley

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My room was clean and roomy and I love that it is right behind the ocean.
Overnattede 1 nat i marts 2024
Svar fra GM den 2. apr. 2024
Thank you Ashley for sharing your rating! We hope to welcome you again very soon!

10/10 Fremragende

alain

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bon rapport qualité prix!
Overnattede 2 nætter i marts 2024
Svar fra GM den 30. mar. 2024
Thank you Alain for leaving us your opinion, we are very happy to know that our guests enjoy both our hotel and all our services. We would love for you to have the opportunity to visit us again soon.

10/10 Fremragende

Svetlana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast very good, small hotel and old but very friendly staff and close to the beach with chairs and umbrella included.
Overnattede 1 nat i marts 2024
Svar fra GM den 11. apr. 2024
Thank you for your visit! hope see you again soon!

8/10 Udmærket

Ana

Rejste med familie og småbørn
The property is getting to old and in need of some updates.
Overnattede 4 nætter i marts 2024
Svar fra GM den 27. mar. 2024
Thank you Ana for sharing your rating! we will certainly take your comments into account .Hoping you come back soon to visit us.

8/10 Udmærket

Suzette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
great location
Overnattede 2 nætter i marts 2024
Svar fra GM den 26. mar. 2024
Thank you Suzette for sharing your rating! We hope to welcome you again very soon!

8/10 Udmærket

JESSICA

Rejste med familie
Right on the beach which was an excellent reason to stay. Beds were super UNCOMFORTABLE and the place seemed pretty run down. Breakfast was awful—in a closet you had to line up for and took forever. No parking anywhere. It was pretty walkable though and right on a walking trail. Stay for location only.
Overnattede 1 nat i marts 2024
Svar fra GM den 24. mar. 2024
Dear Jessica, thank you for leaving us your opinion, we are pleased to know that you enjoyed your stay and we will certainly take your comments into account to improve our service so that your next stay is even better.

6/10 Okay

Ethan

Synes godt om: Rengøring
Overnattede 4 nætter i marts 2024
Svar fra GM den 24. mar. 2024
Thank you Ethan for sharing your rating! We hope to welcome you again very soon!

10/10 Fremragende

EUCARI, WAYNE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel the location of the beach was nice and quiet. They provided chairs and umbrella for the beach. It was easy to get a transportation for go out for dinner. Nice ,clean and amazing service.
Overnattede 2 nætter i marts 2024
Svar fra GM den 22. mar. 2024
Thank you Eucari for leaving us your comments, we are very happy to know that you enjoyed our hotel and that our team has been friendly and has fulfilled your expectations. We hope you visit us again soon.

8/10 Udmærket

Aurélio, Brasilia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room is not silence and we had a little problem about the clear room. But the location is great, near the beach. The hotel offers chairs and umbrella for the beach.
Overnattede 8 nætter i marts 2024
Svar fra GM den 21. mar. 2024
Dear Aurelio,thank you for leaving us your opinion, we are pleased to know that you enjoyed your stay and we will certainly take your comments into account to improve our service so that your next stay is even better.

8/10 Udmærket

Stephanie

Synes godt om: Rengøring, service og personale, faciliteter
Great location
Overnattede 2 nætter i marts 2024
Svar fra GM den 19. mar. 2024
Thank you Stephanie for sharing your rating! We hope to welcome you again very soon!

10/10 Fremragende

Camry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra GM den 15. mar. 2024
Thank you Camry for sharing your rating! We hope to welcome you again very soon!

8/10 Udmærket

Heather

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to the beach and action but not too close. The night life and restaurants aren’t too far can walk or Uber. There is a deli below that is also good.
Overnattede 2 nætter i marts 2024
Svar fra GM den 15. mar. 2024
Thank you Heather for leaving us your opinion, we are very happy to know that our guests enjoy both our hotel and all our services. We would love for you to have the opportunity to visit us again soon.

10/10 Fremragende

Traci

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We spent one night here. The walking location to the beach is wonderful. Although parts of the hotel are dated and need repair, our room was updated, clean, and comfortable.
Overnattede 1 nat i marts 2024
Svar fra GM den 11. mar. 2024
Thank you very much Traci for your review. We are glad that you enjoyed your stay. We hope to see you again very soon!

4/10 Dårligt

Norma

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra GM den 4. mar. 2024
Thank you Norma for sharing your rating! We hope to welcome you again very soon!

10/10 Fremragende

ROSIE

Rejste med partner, Rejste med kæledyr
Synes godt om: Service og personale, faciliteter
El elevador estaba sucio y el piso de nuestra habitación también estaba sucio
Overnattede 4 nætter i februar 2024
Svar fra GM den 29. feb. 2024
Thank you very much Rosie for your comments, we are very sorry for the inconveniences you mentioned during your stay in relation to the housekeeping department, we are going to review this in detail to be able to take action in this regard. I hope that beyond what you mention you can give us a new opportunity and choose to stay with us again on a next visit to the city.

6/10 Okay

florence

Rejste med familie
Synes godt om: Rengøring, service og personale
Peu mieux faire
Hôtel bien situé, très proche de la plage mais viellot bien que propre. Le point négatif : le petit déjeuner... Impossible d'accéder au "buffet" et de s'assoir, le lobby est beaucoup trop petit et mal agencé.
Overnattede 3 nætter i februar 2024
Svar fra GM den 27. feb. 2024
Merci Florence de nous avoir laissé votre avis. Nous sommes heureux de savoir que vous avez apprécié votre séjour et tous nos services. . Le petit-déjeuner est ainsi géré pour qu'il soit équitable, organisé et que chacun puisse profiter de tous les produits. Vous avez également la possibilité de pouvoir télécharger le petit-déjeuner et de le déguster dans votre chambre. Nous attendons avec impatience votre visite à nouveau.

6/10 Okay

Paige

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Not worth the price
For $350/night....not worth it. Beds were hard. We had to request blankets (the bed only had sheets on them). You can hear everything going on in the rooms around you.
Overnattede 1 nat i februar 2024
Svar fra GM den 27. feb. 2024
Dear Paige, we are sorry that your experience has not been good, the whole team gives their best so that our guests enjoy their stay, hopefully you can give us a new opportunity.

10/10 Fremragende

Troy

Overnattede 2 nætter i februar 2024
Svar fra GM den 21. mar. 2024
Thank you Troy for sharing your rating! We hope to welcome you again very soon!

10/10 Fremragende

chelsea

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very happy with the room and location, the only complaint would be the continental breakfast is set up in a small corner that makes a mad house when people try to line up to get food, but also, complimentary breakfast is perk!
Overnattede 4 nætter i februar 2024
Svar fra GM den 22. feb. 2024
Dear Chelsea, Thank you for leaving us your opinion, we are pleased to know that you enjoyed your stay and we will certainly take your comments into account to improve our service so that your next stay is even better.

8/10 Udmærket

January

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I recommend Lorraine Hotel for anyone looking for a comfortable place to crash near the beach, near Port Miami and near the MIA airport without breaking the bank.
Overnattede 2 nætter i februar 2024
Svar fra GM den 19. feb. 2024
Thank you very much January for your review and for recommending us. We are glad to know that you enjoyed your stay and the location of our hotel. We look forward to your visit again soon!

10/10 Fremragende

Thomas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente!
Segunda vez que ficamos no hotel. São todos muito simpáticos. Provavelmente voltaremos. É um hotel com preço justo e super bem localizado, na Mid Beach, onde dá pra relaxar, pois o point é na South - uma meia hora de caminhada bem tranquila e segura. Dicas: pegue o guarda-sol de praia cedinho, pois acabam as unidades.
Overnattede 4 nætter i februar 2024
Svar fra GM den 17. feb. 2024
Muito obrigado Tomás pela sua avaliação. Fico feliz em vê-lo novamente e que você tenha gostado da sua estadia conosco mais uma vez. Esperamos te ver novamente em breve!!

10/10 Fremragende

Kathrina, Calgary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to beach and transportation.
Overnattede 2 nætter i februar 2024
Svar fra GM den 14. feb. 2024
Thank you very much Kathrina for choosing us! We are happy to know that you enjoyed your stay and our services. We look forward to seeing you again soon!!

10/10 Fremragende

Rose

Overnattede 1 nat i februar 2024
Svar fra GM den 21. mar. 2024
Thank you Rose for sharing your rating! We hope to welcome you again very soon!

8/10 Udmærket

Kelly

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great area, for the beach and boardwalk. Traffic on the noisy side. Felt safe. No good ocean views on balcony, not worth extra money.
Overnattede 1 nat i februar 2024
Svar fra GM den 7. feb. 2024
Thank you Kelly for leaving us your review. We hope to have you as a guest again soon.

10/10 Fremragende

Marian

Overnattede 1 nat i februar 2024
Svar fra GM den 21. mar. 2024
Thank you Marian for sharing your rating! We hope to welcome you again very soon!

8/10 Udmærket

Brad

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Guest Services den 31. jan. 2024
Thank you for staying with us.

10/10 Fremragende

Marisa

Overnattede 3 nætter i januar 2024
Svar fra GM den 21. mar. 2024
Thank you Marisa for sharing your rating! We hope to welcome you again very soon!

10/10 Fremragende

Nicole, Moosic

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
No onsite parking. Street parking is only free 3-9am. The hotel that you can pay to park is 3 blocks away. Outside had construction, was a meaa. The hotel is clean. Small cery small elevator. Not recommended for people afraid of small spaces. Room is clean check in was fast.
Overnattede 1 nat i januar 2024
Svar fra GM den 29. jan. 2024
Thank you Nicole for leaving us your review. We hope to have you among our guests again soon.

4/10 Dårligt

Denise

Synes godt om: Rengøring, service og personale
I did not like the very small elevator, and no ice machine.
Overnattede 1 nat i januar 2024
Svar fra Guest Services den 17. jan. 2024
Thank you Denise

10/10 Fremragende

Mya

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed here for one night before our cruise, room was affordable. Upon arriving at check in the lady at the desk was super nice and already had our room key waiting for us. Check in was very smooth, rooms were very clean, smelled AMAZING, plenty of towels and they even offer beach towels/ chairs for free ($25/item if not returned). There’s many gas stations/ liquor and wine stores nearby. Ocean is very close to property. 20 min walk to south beach. Overall 10/10 rating highly recommend
Svar fra Guest Services den 17. jan. 2024
Than you Mya for choosing us for your night before the cruise. We hope you visit us again to enjoy our beaches.

10/10 Fremragende

Mike

Overnattede 6 nætter i december 2023
Svar fra Guest Services den 17. jan. 2024
Thank you Mike, we hope to see you again.