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Anmeldelser af Best Western Plus Miami-Doral/Dolphin Mall

2.5 out of 5
Best Western Plus Miami-Doral/Dolphin Mall
3875 NW 107th Avenue, Doral, FL

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 327 af i alt 1011 anmeldelser" "
Bedømmelse på 8 − Udmærket. 232 af i alt 1011 anmeldelser" "
Bedømmelse på 6 − Okay. 169 af i alt 1011 anmeldelser" "
Bedømmelse på 4 − Dårligt. 131 af i alt 1011 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 152 af i alt 1011 anmeldelser" "

6,8/10

Rengøring

7,4/10

Service og personale

6,8/10

Faciliteter

6,6/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jens

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Business trip
Value for money - nice and clean room with good Wifi - breakfast on time + good service that you can pick up water/coffee around the clock.
Overnattede 5 nætter i april 2022
Svar fra Management den 24. aug. 2022
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

steen

Overnattede 3 nætter i marts 2022

2/10 Forfærdeligt

erik

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Poor service
Overnattede 1 nat i februar 2022
Svar fra Khiabet den 3. mar. 2022
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Forfærdeligt

Sandra M

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk never answered the phone once during the 4 days I was there. There was a lot of humidity in the room and the elevator was broken two out of the 4 days. We had to go up and down 4 flights of stairs.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jean sergo

Synes godt om: Rengøring
Overnattede 6 nætter i maj 2024

10/10 Fremragende

Alberto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

4/10 Dårligt

Latarsha

Rejste med familie og småbørn
Synes godt om: Faciliteter
Make sure there are English speaking workers on site beside the front desk. Make sure to review the check out time before placing someone in their room and make sure the key card is functioning
Overnattede 1 nat i maj 2024
Svar fra Management den 23. maj 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Dårligt

Ana Cristina

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The property need a renovation the carpet is so dirty and poor ,the wall of tge bathroom are damage the door is rust , the day before my check out the elevator was broken so on the next day the staff early in the morning had to take my luggage down stairs
Overnattede 4 nætter i maj 2024
Svar fra Management den 23. maj 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Wilfrans

Synes godt om: Rengøring, service og personale
Mucho ruido a toda hora
Overnattede 1 nat i maj 2024
Svar fra Management den 23. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Omar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Management den 23. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

LILLIAN

Rejste med partner
Excellent service. Complete breakfast, rooms comfortable, clean. Site is well located, near everything good in Doral. Highly recommended.
Overnattede 3 nætter i maj 2024
Svar fra Management den 21. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Wendell

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We liked the easy parking, accessibility to almost anything in a in a case by circle
Overnattede 4 nætter i maj 2024
Svar fra Management den 21. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Yolanda

Rejste i en gruppe
Nice place, will definitely consider for next stay. Only bed to small for more then 3 party stay.
Overnattede 2 nætter i maj 2024
Svar fra Management den 21. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Gabriel Eduardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelente servicio
Overnattede 1 nat i maj 2024
Svar fra Management den 21. maj 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Nelson

Rejste med familie
Synes ikke om: Rengøring
The parking area free of charge is an advantage. Also there are some restaurants around which is good. Depending on the time, the breakfast area becomes very busy and find a table is dificult.
Overnattede 8 nætter i maj 2024
Svar fra Management den 21. maj 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Alexis

Overnattede 3 nætter i maj 2024
Svar fra Management den 21. maj 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Ishmael

Overnattede 2 nætter i maj 2024
Svar fra Management den 21. maj 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Forfærdeligt

diosbel

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dirty smelly old low class people coming in
Overnattede 1 nat i februar 2024
Svar fra Management den 13. maj 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Dårligt

Rafael

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mediocre
Overnattede 3 nætter i april 2024
Svar fra Management den 13. maj 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Sergio Alimenti

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Está bien el hotel si volvería
Overnattede 7 nætter i april 2024
Svar fra Management den 13. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Muhamed

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place.very good customer service
Overnattede 1 nat i maj 2024
Svar fra Management den 13. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Mario, Miami

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Kind of retro the Hotel but covers our needs of the trip
Overnattede 5 nætter i april 2024
Svar fra Management den 13. maj 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Siam

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
The room was definitely 3 star. The bathroom was extremely outdated. The shower was nice but the area around the tub had missing caulk between the tub and the wall. The staff was AWESOME and the checkin process was pretty quick.
Overnattede 2 nætter i maj 2024
Svar fra Management den 13. maj 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Dårligt

Rosemary

Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The The property needs a lot of maintenance room had a lot of holes in the wall. I felt unsafe like people were watching … the hallway and room Was terrible smelt moldy, and the bathroom was rusty with hair when i got there. They do have free breakfasts but I got scare to even try something from there
Overnattede 1 nat i maj 2024
Svar fra Management den 7. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Franklin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Updated, clean and nice room.
Overnattede 4 nætter i maj 2024
Svar fra Management den 7. maj 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Dårligt

Sandra

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El cuarto tenía una peste a humedad demasiado la alfombra está bien sucia y el televisor era súper antiguo
Overnattede 3 nætter i maj 2024
Svar fra Management den 7. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Natali

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy bueno para hacer compras
Overnattede 3 nætter i maj 2024
Svar fra Management den 7. maj 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Maiteder

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Las toallas son horribles delgadas 4 personas y ponen 3 toallas...el desayuno pobre y malo deberian mejorar es deficiente este servicio..Es tranquilo y la la recepcion es rapida
Overnattede 1 nat i maj 2024
Svar fra Management den 7. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Jorge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bien ubicado
Overnattede 1 nat i april 2024
Svar fra Management den 7. maj 2024
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10/10 Fremragende

Renata Miroslava

Súper bien ubicada
Overnattede 1 nat i maj 2024
Svar fra Management den 7. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Jorge

Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Sandra

Rejste med partner
Synes ikke om: Rengøring
The conditions of the room are unsuitable, the carpets completely dirty, bad smell, very old television.
Overnattede 5 nætter i april 2024
Svar fra Management den 7. maj 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Jessica, Dunlop

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We are booked for a late arrival for 2 nights. After delays on flights we only arrived just before 1 AM, we were greeted by night staff extremely friendly. Hotel vending machines were sold out due to high volume of guests front desk got us a few bottles of water and we headed off to bed. Bed was big and ok for comfort. Bathroom had all the amenities even shower caps which I was happy to see and use as I don’t often see them as much anymore. Room had kiruig but we enjoyed coffee in the breakfast area. Rooms were quiet Next morning breakfast was good, but busy. They have overflow seating outdoors which we did not mind at all. Selection breakfast was ok as well. Pool was decent and clean and enough seating around it. There is take Out, restaurants and groceries within walking distance however shopping is a bit further. Second morning breakfast not as good selection but still able to get something. ( never seen meatballs for breakfast before) they kept up with the high crowds at breakfast which I liked. Check out was simple. Unfortunately this hotel does not offer any shuttle services. Not even surcharge ones. But all in all it’s a good budget hotel. I’m sorry to see that it had such terrible reviews and I almost did not boom because of it, but glad we tried it. Thank you for a pleasant stay
Overnattede 2 nætter i april 2024
Svar fra Management den 3. maj 2024
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6/10 Okay

MARTHA PATRICIA

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
esta muy descuidadas las instalaciones
Overnattede 1 nat i april 2024
Svar fra Management den 1. maj 2024
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8/10 Udmærket

Crisnel

I got Severly bitten by bed bugs
Overnattede 4 nætter i april 2024
Svar fra Management den 1. maj 2024
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10/10 Fremragende

Carielle

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was excellent. Always my go to hotel when I am in Miami. Breakfast is always good, rooms are clean and beds are made up regularly
Overnattede 2 nætter i april 2024
Svar fra Management den 1. maj 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Ana

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I like the area it feel safe
Overnattede 1 nat i april 2024
Svar fra Management den 1. maj 2024
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8/10 Udmærket

Angenie

Overnattede 1 nat i april 2024
Svar fra Management den 21. maj 2024
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8/10 Udmærket

Israel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Management den 1. maj 2024
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10/10 Fremragende

Naven

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean, spacious rooms.
Overnattede 2 nætter i april 2024
Svar fra Management den 25. apr. 2024
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10/10 Fremragende

martha

Overnattede 2 nætter i april 2024
Svar fra Management den 21. maj 2024
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6/10 Okay

Rogelio

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bathroom is mold
Overnattede 1 nat i april 2024
Svar fra Management den 22. apr. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Laura

Synes godt om: Service og personale, faciliteter
El elevador tarda demasiado , falta un poco de esmero en limpieza , el desayuno no en muy bueno la ubicación está muy bien
Overnattede 3 nætter i april 2024
Svar fra Management den 22. apr. 2024
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8/10 Udmærket

Jeffry

Overnattede 2 nætter i april 2024
Svar fra Management den 13. maj 2024
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4/10 Dårligt

Subarna

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have plan to stay for 4 days but hotel room are dirty,old furnishings, smells nasty.found nail on the floor which poked my mom feet.so very uncomfortable to stay.
Overnattede 1 nat i april 2024
Svar fra Management den 19. apr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly staff. Clean environment
Overnattede 5 nætter i april 2024
Svar fra Management den 19. apr. 2024
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8/10 Udmærket

Adilia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
None
Overnattede 2 nætter i april 2024
Svar fra Management den 19. apr. 2024
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10/10 Fremragende

Anesia

Rejste med familie
Great easy access to shopping areas
Overnattede 6 nætter i april 2024
Svar fra Management den 19. apr. 2024
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2/10 Forfærdeligt

Cesar Raynier

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perdi 230$ ya que me hicieron un cobro total de la reservacion y no llegue al hotel por otras causas y no quieren pagar el dinero..
Overnattede 2 nætter i april 2024
Svar fra Management den 19. apr. 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Forfærdeligt

Veronica

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk staff was rude will see you standing in front of desk n wouldn’t offer to help
Overnattede 3 nætter i april 2024
Svar fra Management den 15. apr. 2024
Thanks for staying with us. We appreciate your feedback!