2 udendørs pools, parasoller, liggestole

Anmeldelser af The Betsy - South Beach

4.5 out of 5
The Betsy - South Beach
1440 Ocean Drive, Miami Beach, FL

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 724 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 153 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 65 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 32 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 26 af i alt 1000 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Bibi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Absolutely the best stay in Miami South Beach
We have been in Miami South Beach several times, but this Hotel stands above anything we have tried before. You feel at home at once, the friendly staff recoqnizes you and you feel welcome all over this property. We love everything, the facilities, the pool, the restaurant and the Jazz every evening in the lounge. We'll be back!!
Overnattede 5 nætter i januar 2023
Svar fra The Betsy den 1. feb. 2023
Dear Bibi,We are smiling ear to ear, receiving such high praise! Thank you for discovering our family-owned and operated boutique hotel here on Ocean Drive, where, as you noted, we strive to ensure every guest feels right at home.Thank you for exploring all we have to offer right here on our property, from our nightly live music to our many public spaces and cozy corners. On behalf of our entire team, please hurry back!Sincerely,Zach Plutzik, Managing Director

8/10 Udmærket

Niels

Overnattede 1 nat i maj 2022
Svar fra The Betsy den 23. maj 2022
Dear Niels, It was our pleasure to welcome you warmly to South Beach! We hope to host you again in the coming weeks or months. Sincerely, Zach Plutzik, Managing Director

10/10 Fremragende

kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect location, great food and Nice rooftop pool
Overnattede 3 nætter i november 2021
Svar fra The Betsy den 18. feb. 2022
Greetings kim, Your top score is much appreciated! Hurry back! Sincerely, Zach Plutzik, Managing Director

10/10 Fremragende

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super dejligt hotel,
Overnattede 1 nat i november 2021
Svar fra The Betsy den 23. nov. 2021
Dear Kim, Thank you for joining us for a five-star stay! Hurry back! Sincerely, Zach Plutzik, Managing Director

8/10 Udmærket

Jeremy, Denver

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra The Betsy den 14. maj 2024
Dear Jeremy,Your positive score leaves us smiling! Thank you for joining us at our family-owned and operated boutique enclave here in South Beach, and we hope to see you again soon.Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Gary Alan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, facilities and most importantly service!! My new go to in Miami Beach. Thanks for a great stay at The Betsy
Overnattede 4 nætter i maj 2024
Svar fra The Betsy den 10. maj 2024
Hello Gary,Thank you for sharing your five-star approval with our team! We are delighted to serve as your new to-go hotel in Miami, and we await your next visit!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Holly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was my first stay at The Betsy and I cant wait to return! The hotel is located in a great location on the quiet end of Ocean Ave. The building is well maintained with a ton of thought put into everything. The library is beautiful and a great place to relax or catch up on work. The restaurant located on the main floor has delicious food and a great ambiance. I highly recommend dinner there! Staff always try to go above and beyond. Special thanks to Fritz and Mario for making us feel so welcomed. The cleaning staff were also very thorough and welcoming whenever we encountered them. Every elevator and hallway had a fresh pleasant smell. If the beach isn't your scene, the roof top pool is a great place to relax, drink and catch some sun. The bartenderand pool staff there are also very lovely. I highly recommend staying at The Betsy!
Overnattede 3 nætter i maj 2024
Svar fra The Betsy den 9. maj 2024
Greetings Holly,It was such a pleasure to introduce you to the many charms of The Betsy! We are glad Fritz and Mario could ensure your stay started off right, and it certainly sounds like you discovered all the many unique public spaces and amenities that set us apart. Thank you for joining us for some downtime in our library, for enjoying our rooftop pool, and for dining with us at LT. We hope you got in some beach time as well!Until next time!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Kristen, North Eastham

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra The Betsy den 7. maj 2024
Hello Kristen,Thank you for your top score! Please make yourself at home with us again soon!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Sophie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good service and friendly staff
Overnattede 3 nætter i april 2024
Svar fra The Betsy den 3. maj 2024
Hello Sophie,Thank you for taking the time to share your top score with us! It was our pleasure to pamper you, and we hope to see you again in South Beach soon.Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

William

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great spot on south beach - quieter on the north end of the strip with beach front property. Wonderful staff, excellent service. They have their own part of the beach managed for them that’s great too
Overnattede 3 nætter i april 2024
Svar fra The Betsy den 2. maj 2024
Hello William,We are so glad you discovered us here on our quiet end of Ocean Drive! It was our pleasure to spoil you throughout your stay, and we're glad you joined us on th sand as well!Sincerely,Zach Plutzik, Managing Director

4/10 Dårligt

Anna

Synes ikke om: Overnatningsstedets tilstand og faciliteter
The property is at the center of south beach
Overnattede 1 nat i april 2024
Svar fra The Betsy den 3. maj 2024
Dear Anna,We hope you enjoyed our location in the heart of South Beach, and that you took advantage of our proximity to the sand as well as our quiet stretch of Ocean Drive. We trust our team members were on hand to ensure everything went smoothly with your stay, and we would love to have you back one day to earn your top score.Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

MARICON, SPRINGFIELD

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Betsy Hotel was more than I expected. All the staff were amazing, Fritzner at the reception desk was wonderful, he gave us a very nice room. Thanks Fritzner and Evan the Bellhop is very welcoming. Betsy has live music every night, the place is right next to the beach, they have umbrellas and drinks on the beach. Betsy is very walkable to other happenings during the night time. This is an amazing place to stay at. We will definitely stay there again. Highly recommended! To the staff, thank you for making our stay memorable, much appreciated.
Overnattede 2 nætter i april 2024
Svar fra The Betsy den 2. maj 2024
Dear Maricon,Thank you for taking the time to share your glowing score with us! We love that you joined us for our nightly live music in the lobby and that you found our location to be ideal for other evening pursuits as well. We will pass along your praise to Fritzner and Evan who are always happy to lend a hand when needed, and we appreciate your recommendation to others very much.We will see you again soon!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Elisabeth

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location and ambience, with wonderful staff!
Overnattede 4 nætter i april 2024
Svar fra The Betsy den 1. maj 2024
Hello Elisabeth,Excellence is what we strive to provide upon every stay, and we are thrilled to know we delivered! It was a pleasure to pamper you in South Beach, and we hope to see you again.Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Eugene Edward, Lima

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff great locstion. Would return in the future
Overnattede 5 nætter i april 2024
Svar fra The Betsy den 1. maj 2024
Greetings Eugene,Thank you for sharing your five-star endorsement of our family-owned and operated hotel here in South Beach! We can't wait for your return!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Eduardo

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We visited The Betsy for my 40th birthday with my wife and 6 year old son. We had a fantastic time, the place was great and the staff was amazing, great service from Rene and Joanny that made sure we were very well taken care of in the restaurant and Juan the bellboy that went above and beyond to make sure we had a great stay. Chris was also great in compensating a small delay with out room while checking in. Overall the staff is amazing and would highly recommend anyone staying at The Betsy.
Overnattede 3 nætter i april 2024
Svar fra The Betsy den 29. apr. 2024
Dear Eduardo,We are so glad you celebrated your birthday with us, and thrilled to hear that you and your family so enjoyed your time with us. We will pass along your compliments to Rene and Joanny, as well as Juan and Chris.Thank you for your patience as we settled you in, and we hope we can count on your return!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Jerome

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice boutique hotel in a great location on the beach.
Overnattede 4 nætter i april 2024
Svar fra The Betsy den 29. apr. 2024
Hello Jerome,Thank you for joining us on the beach for a few days of pampering, sunshine, and sand! Hurry back!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel. Service and amenities were great. Amenities fees are a bit high at $45. per day.
Overnattede 3 nætter i april 2024
Svar fra The Betsy den 29. apr. 2024
Dear Robert,We appreciate your top score as well as your helpful feedback for our leadership. We hope you will return to see us at our family-owned and operated boutique hotel soon.Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Sarah, Andover

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was SO nice. Great location. Loved our stay!
Overnattede 3 nætter i april 2024
Svar fra The Betsy den 26. apr. 2024
Hello Sarah,It was our pleasure to introduce you to the five-star level of hospitality you can always expect from us at The Betsy! Please join us here on our quiet end of Ocean Drive again soon.Sincerely,Zach Plutzik, Managing Director

8/10 Udmærket

Sébastien

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Bel hôtel art déco , proche de la plage. Belle piscine en rooftop. Des livres et tableaux partout. Ambiance plutôt calme. Chambre joliment décorée et literie confortable Compliqué de trouver son chemin dans l’hôtel, nous tournions en rond et nous n’étions pas les seuls. Le personnel n’était pas très serviable. Nous avions beaucoup de bagages à l’arrivée et nous avions du insister pour être accompagnés dans la chambre. Petit déjeuner moyen, notamment celui compris dans le prix de la chambre. Le café du petit déjeuner n’était pas top et l’alternative expresso à la carte était à 8$. La température de la chambre était soit très froide et soit très chaude avec un réglage assez aléatoire.
Overnattede 2 nætter i april 2024
Svar fra The Betsy den 22. apr. 2024
Greetings Sebastien,Thank you for sharing your helpful review with our team. We are glad you loved our rooftop pool and enjoyed the books and paintings we fill our boutique hotel's rooms with, which does indeed create a calming and relaxing atmosphere.We are disappointed to hear that you were not guided to your room by a team member, especially when you had luggage because we do know that our two interconnecting buildings can be tricky to navigate. We will work to ensure future guests are not thus burdened, and we apologize for this oversight.We hope we can welome you back one day for a perfect visit.Sincerely,Zach Plutzik, Managing Director

8/10 Udmærket

Mauricio

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra The Betsy den 13. maj 2024
Dear Mauricio,Thank you for joining us in South Beach! We would love to welcome you back for another memorable stay soon!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved this hotel, the only complain I have is that the bed wasn’t on par with a hotel in this price range. The mattress was softer than ideal and sagging
Overnattede 2 nætter i februar 2024
Svar fra The Betsy den 22. apr. 2024
Dear Daniel,We are glad you loved almost every aspect of your stay with us in South Beach, and we have noted that our beds are too soft for your comfort. We hope we can welcome you back for the perfect night's rest in the future.Sincerely,Zach Plutzik, Managing Director

8/10 Udmærket

Pamela, hingham

Overnattede 1 nat i april 2024
Svar fra The Betsy den 8. maj 2024
Dear Pamela,We appreciate you taking the time to share your positive score with us. We hope we can entice you back for another stay at The Betsy soon!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Jessica

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
-
Overnattede 2 nætter i april 2024
Svar fra The Betsy den 16. apr. 2024
Dear JessicaWhat a treat to find your five-star approval waiting for us! We hope our pools, beachfront, and boutique charm will bring you back to our doors again soon.Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Betsy never fails to disappoint. Since Covid, they closed off traffic on Ocean Drive, which makes the hotel that much nicer. A little oasis in Miami Beach. High class, refined, lots of art. I really enjoyed there. I’ve been going there for several years and I’ll continue to go.
Overnattede 2 nætter i april 2024
Svar fra The Betsy den 15. apr. 2024
Greetings John,We are delighted you think so highly of our oasis here on Ocean Drive, and it is always a treat to welcome you 'home' to The Betsy! Thank you for your loyalty, and we can't wait to see you again.Sincerely,Zach Plutzik, Managing Director

8/10 Udmærket

Francisco

Rejste med familie
Synes godt om: Rengøring, service og personale
Staff was friendly and the restaurant on the property was very good
Overnattede 3 nætter i april 2024
Svar fra The Betsy den 15. apr. 2024
Dear Francisco,It was such a treat to have you with us in South Beach, and we will share your compliments with our kitchen at LT as well.Hurry back!Sincerely,Zach Plutzik, Managing Director

8/10 Udmærket

Haroon, Newnan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Daily music in the lobby. Did not like the breakfast choices for prepaid breakfast included.
Overnattede 4 nætter i april 2024
Svar fra The Betsy den 9. apr. 2024
Hello Haroon,Thank you for sharing your positive score as well as your helpful feedback. While we wish you had enjoyed our Betsy breakfast as much as so many of our guests do, we're glad our live music aided to your enjoyment of our lobby and we trust the rest of your stay proved excellent. We look forward to ensuring a five-star stay the next time you are in South Beach.Sincerely,Zach Plutzik, Managing Director

6/10 Okay

Piyush, Chicago

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We went for a girls weekend and were really excited to stay at the Betsy. Unfortunately we were let down. Does not feel like a 4 star hotel - more like a 3 star. There are no amenities except for the pool. The rooms are super tight, the walls are very thin and the beds are uncomfortable. They made many mistakes during the stay for which the manager apologized at the end of our stay. Great location though.
Overnattede 3 nætter i marts 2024
Svar fra The Betsy den 8. apr. 2024
Hello Piyush,It is always disappointing to learn when we have let a guest down, and we are sorry your girls' trip did not live up to expectations.We wish you had utilized our additional amenities other than our courtyard and rooftop pools, such as our beach services, expansive gym, and live music, but we are heartened to hear that our management team ensured you were heard before your departure. We trust we make things right, and we do hope for another chance to impress one day.Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Anastasios

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is nice hotel with a very good character l. Food and restaurants were great, very conveniently located, and staff was very courteous and welcoming. Special thanks to Fritz the bellman, and the concierge who recommended the best sandwich I’ve ever had in the US.
Overnattede 3 nætter i april 2024
Svar fra The Betsy den 8. apr. 2024
Dear Anastasios,We love hearing from guests who appreciate our unique character here in South Beach, and we're glad you joined us for some meals at LT as well. As you discovered, our location is hard to beat, and we're glad Fritz could take such good care of you!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Shaun

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel on Ocean Drive. Easy access to beach. Great staff where they are always there to please.
Overnattede 4 nætter i april 2024
Svar fra The Betsy den 5. apr. 2024
Dear Shaun,Thank you for sharing your endorsement! We loved hosting you here on Ocean Drive, and we hope to repeat the experience soon!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Richard A

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved it, Akhona and Fritz were amazing!!
Overnattede 5 nætter i marts 2024
Svar fra The Betsy den 5. apr. 2024
Hello Richard,Your top score makes our day! We will pass along your compliments to Akhona and Fritz, and on behalf of our entire Betsy team, please hurry back!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Douglas, Virginia Beach

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Betsy has an amazing vibe. The rooms are on the small side but very functional and homey with books and knick knacks. The staff is amazing and many have been there for many years. Door bell staff that have been there for 7-8 years and we have seen each of the 4 times we have stayed. LT restaurant quite good and breakfast can be included in the stay. Highly recommend the Betsy if you want to stay in South Beach.
Overnattede 4 nætter i marts 2024
Svar fra The Betsy den 1. apr. 2024
Dear Douglas,Welcome back! We love that you embrace our unique vibe here at The Betsy, as we strive to be welcoming, friendly, comfortable, yet elegant. Our team is indeed the beating heart of our hotel experience, and we love hearing that you always feel so welcome and at home with us.We are honored to have earned your loyalty, and we appreciate your recommendation to others. Until next time!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Yeojeong

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location of this hotel is amazing. Basically everything is within walking distance. Loved how they offer us welcome champagne and all the staffs were nice.
Overnattede 3 nætter i marts 2024
Svar fra The Betsy den 28. mar. 2024
Greetings Yeojeong,Thank you for joining us at our peaceful boutique hotel at the end of Ocean Drive! We were happy to welcome you in style, and we hope we can repeat the experience one day!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Olivia

Overnattede 1 nat i marts 2024
Svar fra Betsy den 16. apr. 2024
Hello Olivia,Thank you for joining us at our boutique hotel here in South Beach! We appreciate your top score and we hope to see you again just as soon as your travels allow!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Julie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Le personnel est fort sympathique
Overnattede 1 nat i marts 2024
Svar fra The Betsy den 27. mar. 2024
Dear Julie,It was a pleasure to introduce you to the five-star level of service we subscribe to at The Betsy, and we love that you experienced such a friendly welcome! Please make yourself at home with us any time you are in South Beach.Sincerely,Zach Plutzik, Managing Director

2/10 Forfærdeligt

Richard

Rejste med familie
Synes godt om: Rengøring, service og personale
Paid for a room with a balcony didn’t get one put us in a room that was pretty much in an alley awful
Overnattede 3 nætter i marts 2024
Svar fra The Betsy den 26. mar. 2024
Dear Richard,Thank you for sharing your candid feedback with us. We apologize for our failure to provide you with the room you booked, and for any confusion regarding this reservation. We know we can do better, and to that end, we hope for another chance to impress one day.Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Deanna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra The Betsy den 15. apr. 2024
Hello Deanna,Thank you for sharing your top score with our team here at The Betsy! We hope your five-star approval will inspire a return!Sincerely,Zach Plutzik, Managing Director

6/10 Okay

James

Synes ikke om: Service og personale
We liked the location of the property. The overall vibe of the Betsy was nice. Our room was very small for what we paid which was disappointing. The pool area was very basic. The menus were very over priced and the food was average. We found much better places to eat outside of the hotel. The staff was very aloof.
Overnattede 3 nætter i marts 2024
Svar fra The Betsy den 27. mar. 2024
Dear James,Thank you for sharing your candid review, which helps us ensure every guest feels right at home with us in the future. While we are glad our South Beach location worked well for you, and that you were able to explore the many dining options nearby, we wish you had been better impressed by our courtyard and rooftop pools and our cuisine right here at LT. Our historic hotel contains many distinct room types, and we are confident we can situate you in just the right space for your needs should you decide to join us again one day. We would love to welcome you back.Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

colleen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A beautiful peaceful oasis right on Ocean Ave. Eclectic and original, tasteful and comfortable. We loved our stay!
Overnattede 4 nætter i marts 2024
Svar fra The Betsy den 22. mar. 2024
Dear Colleen,We love that our original sense of style and unique decor spoke to you, and it was a pleasure to host you here in South Beach. We are delighted you loved your stay and trust we'll see you again one day.Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Andrea

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A lovely hotel with an art vibe, extremely friendly staff, great bar/restaurant & wonderful location.
Overnattede 4 nætter i marts 2024
Svar fra Betsy den 21. mar. 2024
Dear Andrea, Your top score and lovely words make our day! Thank you for sharing your praise of our team with us, and we hope we can entice you back for another five-star stay soon! Sincerely, Zach Plutzik, Managing Director

10/10 Fremragende

Wenjing

Overnattede 3 nætter i marts 2024
Svar fra The Betsy den 8. apr. 2024
Dear Wenjing,What a treat to find your five-star approval waiting for us! We hope we can host your next stay in South Florida as well.Sincerely,Zach Plutzik, Managing Director

6/10 Okay

Jacqueline

Rejste med familie
Synes ikke om: Faciliteter
Liked the location and proximity of the hotel to the beach. We enjoyed the hotel pool on the top floor. Unfortunately, there were a variety of areas that did not meet our expectations. Getting someone to answer at the front desk was nearly impossible. When we asked for our room to be cleaned they only restocked the towels and made the beds. Accessing our room was VERY challenging each day. From the main lobby you take the elevator to the 3rd floor, get off and follow a maze until you find another elevator, you take that elevator down to the first floor. It was not convenient or enjoyable to do this every time. We also had less than desirable service at the restaurant for breakfast and slow and inaccurate service at the roof top pool. While the pool and beach were wonderful, we would not stay there again.
Overnattede 3 nætter i marts 2024
Svar fra The Betsy den 19. mar. 2024
Dear Jacqueline,Thank you for sharing your invaluable feedback with us. As you learned, The Betsy is a combination of two connected historic properties, and as a consequence, navigating between our Florida-Georgian and Art Deco wings requires a bit of orientation. We apologize if our team didn't properly assist.We also apologize for the lapse of service you describe at our front desk and our rooftop pool, which is unacceptable to us. We are heartened to know you enjoyed our proximity to the beach and our pool ambiance, and we hope you will change your mind and give us a second chance to earn your full approval one day.Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Jennifer

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The atmosphere of The Betsy is the best I have ever experienced. Starting with the friendly caring staff (esp. Fritz, Juan, Julio) - our every need and question was answered and tended to. The interior design is gorgeous and inviting. An easy class and elegance. The lobby and bar with pianist playing is so lovely, one may never want to explore the rest of South Beach. Food is excellent. Resident dogs make the vibe so familial. You truly could spend an entire weekend appreciating the fabulous art on the walls throughout the hotel. Location steps from the beach and slightly away from the hub bub of late night partyers, but close enough to join in and then stroll home. Pricey like the rest of South Beach.
Overnattede 3 nætter i marts 2024
Svar fra The Betsy den 19. mar. 2024
Dear Jennifer,We are so glad we could introduce you to the friendly, caring atmosphere we curate here at The Betsy. We will share your compliments with Fritz, Juan, and Julio in particular, and we're glad you joined us in our lobby bar to listen to some live music.Our resident dogs wag their tails hello, and we appreciate your kind words for our art collection and ideal location here by the sand.Join us again soon!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

ANNE PALLIER

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful and cozy, relaxed family atmosphere, impressive service and quiet rooms, direct access to the beach, great food and pool... the only surprise was how small our room was but it ended up just fine and impeccable every morning.
Overnattede 3 nætter i marts 2024
Svar fra The Betsy den 18. mar. 2024
Hello Anne,It was a delight to introduce you to the charms of our South Beach family-owned and operated hotel, and we're glad you enjoyed a relaxing and memorable stay with your family,We are glad everything turned out ideal, and we hope we have inspired a tradition of vacationing at The Betsy!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra The Betsy den 18. mar. 2024
Dear Michael,What a pleasure to find your five-star approval waiting for us! Come back to see us again in South Beach soon!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Vincent

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra The Betsy den 3. apr. 2024
Greetings Vincent,Thank you for joining us for a five-star stay in South Beach! It was a pleasure to host you and we hope we can repeat the experience soon!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Massimo

Synes godt om: Rengøring, service og personale
I love this place
Overnattede 7 nætter i marts 2024
Svar fra Betsy den 12. mar. 2024
Greetings Massimo,We appreciate your five-star endorsement of our boutique escape here in South Beach! Hurry back!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Christopher, MOORESTOWN

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Coffee barista was rude; the other staff was great.
Overnattede 2 nætter i marts 2024
Svar fra Betsy den 12. mar. 2024
Hello Christopher,We appreciate your top score and are glad to hear that our team proved friendly and helpful almost across the board. We apologize for your experience with one barista, however, as your stay should have been flawless.Please join us again should your travels once again include South Beach. We know we can fully deliver.Sincerely,Zach Plutzik, Managing Director

8/10 Udmærket

Carli

Overnattede 4 nætter i marts 2024
Svar fra The Betsy den 26. mar. 2024
ello Carli,Thank you for gifting us with your positive score! We hope we can entice you back to South Beach one day soon. The Betsy awaits!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Gerard

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing staff. It's just a wonderful hotel. Well-managed. They have a true mission to make the guests have a great experience. Very impressed. We will definitely return.
Overnattede 4 nætter i februar 2024
Svar fra Betsy den 12. mar. 2024
Dear Gerard,Amazing is what we love to hear! We do indeed have a mission to ensure every guest feels at home with us at The Betsy, and we love knowing we succeeded. We await your return!Sincerely,Zach Plutzik, Managing Director

10/10 Fremragende

Thomas, Richardson

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel, amazing staff in a great area.
Overnattede 4 nætter i februar 2024
Svar fra The Betsy den 1. mar. 2024
Hello Thomas,The pleasure was all ours! Please make yourself at home with us again on Ocean Drive soon.Sincerely,Zach Plutzik, Managing Director