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Anmeldelser af Wild Coast Sun

4 out of 5
Wild Coast Sun
Main Bizana Road, Mbizana, Eastern Cape

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 76 af i alt 243 anmeldelser" "
Bedømmelse på 8 − Udmærket. 92 af i alt 243 anmeldelser" "
Bedømmelse på 6 − Okay. 41 af i alt 243 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 243 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 13 af i alt 243 anmeldelser" "

8,0/10

Rengøring

7,4/10

Service og personale

7,8/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Sandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Riesiges Hotel mit Casino direkt am Meer. Sehr aufmerksames Personal. Gratis Parkhaus für Hotelgäste. Sehr reichhaltiges Frühstück.
Aussicht vom Balkon
Overnattede 1 nat i november 2023

4/10 Dårligt

Monique

Rejste med partner, Forretningsrejsende
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Air conditioning, phone, wifi and tv didn’t work
Overnattede 1 nat i november 2023

8/10 Udmærket

zonke

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is suitable for one who wants peace and quite. you are able to relax away from the hassle and bustle of city life
Overnattede 2 nætter i november 2023

8/10 Udmærket

Pamela

Reception staff very helpful Breakfast food varied and plentiful Staff at Monos very helpful Dining room has the intimacy of aircraft hanger The hotel downstairs very noisy The setting and surrounding area of hotel is idyllic.
Overnattede 4 nætter i oktober 2023

8/10 Udmærket

Naveshan

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Simon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My stay was a pleasant one, and I enjoyed each and every moment, actually everything was perfect 👍
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Chengedzai

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very excellent
Overnattede 3 nætter i april 2023

10/10 Fremragende

Jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2023

10/10 Fremragende

Mahendra

Overnattede 1 nat i januar 2023
Svar fra Wild Coast Sun Team den 7. jan. 2023
Molo Mahendra,Happy new year & thank you that you had enjoyed our 4**** Island , we are looking forward on welcoming you back in our property .

6/10 Okay

Siphiwo

Rejste med familie
Synes ikke om: Rengøring, service og personale, værelsets komfort
Cleanliness needs an upgrade at the Wild Coast Sun
Wild Coast Sun is a good destination since it caters to the needs of the whole family. Offering is good. Staff is tired. Do not understand cleanliness. Toilets in room always halfdone. We had to clean ourselves to make it comfortable. Plugs falling apary. Wifi never works. Laundry very expensive. They Need a shuttle to water world. I can offer if they provide a contract for the festive. We however cannot find a better offering in the country close to the coast for December. If you do, please text me to assess.
Overnattede 7 nætter i december 2022
Svar fra Wild Coast Sun Team den 7. jan. 2023
Molo Siphiwo ,Thank you for your rating & constructive feedback . I can assure you that we had taken your comments serious that at all time we will improve on the areas highlighted by you .

10/10 Fremragende

Emilia Rufaro

Overnattede 2 nætter i november 2022

8/10 Udmærket

Elaine

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was helpful when i asked to change rooms. I was very impressed.
Svar fra Irvin Shange den 9. dec. 2022
Molo ElaineThank you for taking your time to respond to us. We highly appreciate that you enjoyed our Island & 4 Star Hotel.We looking forward on welcoming you back.

10/10 Fremragende

Tefo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cleanliness inside and nice vegetation outside.
Overnattede 4 nætter i oktober 2022
Svar fra Wild Coast Sun Team den 9. dec. 2022
Molo TefoWe strive to make sure our Island is pretty and welcoming . We excited that we made your visit excited and enjoyable

10/10 Fremragende

Gladys

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Although passing through on our way to Cape Town, our stay was great. Highly recommend it.
Overnattede 1 nat i september 2022

2/10 Forfærdeligt

Louis

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I did not like the rooms. Firstly I. Was given the incorrect room. Upon inquiry I was told that there is nothing that can be done. The rooms are super tiny for a family of 4. There is no room service. The AC was on the fritz. Deeply disappointed with the hotel.
Overnattede 2 nætter i september 2022

10/10 Fremragende

Elaine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Neatness the staff
Overnattede 2 nætter i september 2022

2/10 Forfærdeligt

Venay

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Cleaning staff and porters are amazing, Checkin front line staff are very bad at customer service unfriendly and un helpfull. Not everyone is going for the sole purpose of gambeling some of us jus want to get away and relax. Worst of all is there was no microwave available to sterilise my 7month old infant bottels, my wife and I had to plead and beg other service providers to help us. Wild Coast Sun could not cater to all our needs. We call reception for an iron and was directed to the ironing room on another floor. NO room service, Stay was pathetic and iv stayed in 3 star or 2 star places with better service. Chicos resturant service is apaulling. They give times for breakfast and when we went there in the last hour we almost got turned away.
Overnattede 4 nætter i august 2022

10/10 Fremragende

Pinky

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasant
The place is very clean. Any service you require is done very quickly. Issues are resolved very professionally. The food is very nice.
Overnattede 3 nætter i juli 2022

4/10 Dårligt

Mahendra

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely nothing.The mattressess were horrible.No hotel room service.very poor all round
Overnattede 2 nætter i juli 2022

8/10 Udmærket

Sibongile

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stay in general was pleasing. Staff very friendly and welcoming. My daughter enjoyed games, water park and walks in the beach. We were in a twin bed room and both beds were so uncomfortable. When turning you feel mattress springs poking and as result we woke up tired with sore body everyday. 😫
Overnattede 5 nætter i juli 2022

8/10 Udmærket

Nothemba

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the convenience that all the alternatives food outlet and games for children in-house. Safe and friendly staff. I liked the security checkpoint monitor system. I did not like seeing old people seated outside waiting to gamble in desperation, gambling should be fun and not a have to task.
Overnattede 2 nætter i juli 2022

8/10 Udmærket

Kevin

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Good people
Room was clean and staff was very good but the only problem i had was with a damp smell on the floor i stayed on.
Overnattede 2 nætter i marts 2022
Svar fra Wild Coast Sun Team den 9. apr. 2022
Molo Kevin , We highly appreciate your quality time to write back to us. We acknowldge your comment and we have investigated the smell mentioned by you. The best part is that we identified the problem and it has been resolved . We hope you will be happy to lodge your accommodation in our Endless Summer Resort. Regards Wild Coast Sun Team

10/10 Fremragende

Hemraj

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was excellent All ways want to come there.
Overnattede 1 nat i februar 2022
Svar fra Irvin Shange den 2. mar. 2022
Molo Hemraj, Thank you for the great feedback and we happy that we exceeded all your expectations . Regards

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Værelsets komfort
Synes ikke om: Rengøring
Good
In general a nice place to stay, right on the beach. Food quality was good but the cleanliness of cutlery was not to Standard. Staff were fine but I think they were too busy to make you feel more welcome. Took a while to get service from a waiter at breakfast.
Overnattede 2 nætter i december 2021
Svar fra Wild Coast Team den 29. dec. 2021
Dear Anonymous , It’s a great pleasure to hear your constructive feedback about our paradise Island . Areas highlited have been attended to prevent re-occurring . Yours Sincerely

8/10 Udmærket

Tafara

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great for families. Great breakfast and great food
Overnattede 4 nætter i december 2021
Svar fra Wild Coast Sun den 29. dec. 2021
Dear Tafara, Thank you for your feedback Regards

10/10 Fremragende

Thabisile

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was amazing my partner and I enjoyed every second of our stay at Wild Coast😍. From the reception their service is everything ❤️
Overnattede 2 nætter i november 2021
Svar fra Wild Coast Sun Team den 27. nov. 2021
Molo Thabisile , We would like to thank you for the greatest feedback and your time when you were with us at Wild Coast Sun. We are looking forward on welcoming you back in this Endless Summer Resort .

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Only very limited amenities were open for business. Some restaurants, bars and other facilities were closed!
Overnattede 2 nætter i november 2021
Svar fra Wild Coast Sun Team den 25. nov. 2021
Molo Anonymous , Thank you for the feedback , we appreciate your constructive feedback Regards

6/10 Okay

Sherval

Rejste med familie
It
Overnattede 1 nat i november 2021
Svar fra Wild Coast Team den 17. nov. 2021
Molo Sherval , Thank you for you Regards Wild Coast Team

8/10 Udmærket

Ashraf

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2021
Svar fra Wild Coast Team den 17. nov. 2021
Molo Ashraf , It a pleasure having you in our Endless Summer Resort . Your Tropical nights were superb . We would like to have your time again within the our Summer Hospitality Regards

10/10 Fremragende

Ziyaad

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My favorite local getaway
Great
Overnattede 4 nætter i oktober 2021
Svar fra Regards - Wild Coast Team den 24. okt. 2021
Molo Ziyaad, We are please to hear that we have exceeded your expectation as always in our Warm Hospitality & we looking forward to welcome you back in our Endless Summer Resort in the future.

8/10 Udmærket

Tyson

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2021
Svar fra Irvin Shange den 2. jun. 2021
Dear Tyson , Thank you for taking time to give us your feedback on your recent stay . Wild Coast Sun team is looking forward to your next visit . Kindest Regards

10/10 Fremragende

Ziyaad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
excellent
Overnattede 2 nætter i november 2020
Svar fra Irvin Shange - Operations Manager den 26. nov. 2020
Dear Ziyaad , Thank you for taking your quality time to give us a constructive feedback . Wild Coast Resort is looking forward on welcoming you & family in the near future. Regards

6/10 Okay

Logan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Decent 2 star hotel, Worst check in ever
The hotel and room is clean and neat. Check in is probably the worst from any hotel in the hospitality industry as it takes over an hour and you have to stand in a line and just wait, no refreshments or any effort from management to speed up the process.
Overnattede 1 nat i november 2020
Svar fra Irvin Shange - Operations Manager den 26. nov. 2020
Dear Logan , Thank you for the feedback on your visit to Wild Coast Sun. We have reviewed our check in processes & an improvement has been implemented. We acknowledge your comments and all of them have been addressed . Kindest Regards

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome Family getaway
Comfortable, large room for a family with easy access to the beach, pool, Water Park and onsite gym. We would definitely love to go back there. Everything is so conveniently located in walking distance.
Overnattede 3 nætter i oktober 2020
Svar fra Wild Coast Team den 4. nov. 2020
Dear Anonymous , Thank you for your feedback , we appreciated and we looking forward on your return to Wild Coast Sun. Kindest Regards

10/10 Fremragende

feroza mamed

Overnattede 2 nætter i marts 2020
Svar fra Irvin Shange den 19. feb. 2021
Dear Feroza, Your time to give us a feedback is highly appreciated as always . Regards

10/10 Fremragende

feroz

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome stay
It was awesome as usual, could do up da games room,more variety.
Overnattede 2 nætter i februar 2020
Svar fra Irvin Shange den 19. feb. 2021
Dear Feroz , Thank you for your quality time to share your comments with us . We have taken your suggestion into an action. Regards

6/10 Okay

Cindy

Rejste med familie
Synes godt om: Rengøring
Overnattede 4 nætter i januar 2020
Svar fra Irvin Shange den 19. feb. 2021
Dear Cindy , Thank you Regards

4/10 Dårligt

Dayananthan

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Improvement required at Wild Coast Sun!
Fantastic Holiday, however the standard of the Hotel needs to improve. You are required to pay R100 per towel as deposit in cash and not allowed to charge it to the room ( I do not carry my wallet when at the swimming pool). There is no shuttle service to the water park, which is disappointing. Shower was Leaking and reported , not fixed up until the day of departure.Check in was a shocker with rooms only available after 4..
Overnattede 3 nætter i januar 2020
Svar fra Irvin Shange den 19. feb. 2021
Dear Dayananthan, We value your feedback , we have listen to you ( our guests ) , In our resort we working very hard to be a Cash free resort . Now Towels are free. We promoting a healthy live , healthy guest hence we are a resort where you free to walk to Water Park , alternatively we have a huge parking for your drive to Water Park. Regards

10/10 Fremragende

Zandile, pongola

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The service was good
Overnattede 4 nætter i december 2019
Svar fra Irvin Shange den 19. feb. 2021
Dear Zandile , Thank you for a positive feedback & we pride ourselves for our service in this Resort. Regards

6/10 Okay

Perusha

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not a 4 Star resort - DOWNGRADED
Definately not the Sun International Standard. Infrastructure, facilities and amenities in need of a serious upgrade. The hotel rooms are in need of a serious revamp, carpets, floors, bathroom, furniture, this is not what you pay for... Front line Staff here need a serious customer service 101. Adult dining options are limited, take out options lack variety when compared to other Sun International establishments. There is no proper in room dining. ATM'S are often out of service, or have no cash, a real problem when service providers on site transact with cash only for unknown reasons. Overall, from a quality and service perspective, this is not a 4 Star Hotel/Resort. Despite many other reviews that read similarly, it seems nothing has been done to make any improvements. This needs to be taken up with senior Sun International Management... @ Peter Tshidi
Overnattede 6 nætter i december 2019
Svar fra Irvin Shange den 19. feb. 2021
Dear Perusha, Thank you for your constructive feedback . All you areas highlighted has been addressed with each HOD. Regards

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
I liked the variety of activities for families. I was not impressed with the handling of the seating for breakfast, their systems are archaic and inefficient.
Overnattede 2 nætter i december 2019
Svar fra Irvin Shange den 19. feb. 2021
Dear Anonymous , Thank you for feedback , we listen to our guests , our breakfasts has improved on seating system & you will be on our new implementations

10/10 Fremragende

Eddie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I loved it to bits
Overnattede 3 nætter i december 2019
Svar fra Irvin Shange den 19. feb. 2021
Dear Eddie Thank you

10/10 Fremragende

Ugesh

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Good just chef was busy did not take time to fry eggs problem
Overnattede 1 nat i december 2019
Svar fra Irvin Shange den 19. feb. 2021
Dear Ugesh , We thank you for your feedback . Our chefs had been increased for ease of service at Chicos

8/10 Udmærket

Kirthi

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i december 2019
Svar fra Irvin Shange den 19. feb. 2021
Dear Kirthi, Hope you doing well, i wish you could had given me more details on your feedback . Regards

6/10 Okay

Verificeret rejsende

Rejste med familie
Overnattede 2 nætter i december 2019
Svar fra Irvin Shange den 19. feb. 2021
Dear Anonymous Thank you Regards

2/10 Forfærdeligt

Shaun, Durban

Rejste med familie og småbørn
Synes godt om: Faciliteter
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I booked a room with a king size bed due to our 3 year old son accompanying us and he does not yet sleep alone, we were given a room with 2 double beds. This was changed to a room with a king size bed. The new room however was too close to the elevator and noisy. The people in the adjacent room were smoking so much that the smoke entered our room through the interleading door and when we complained i was told the help desk attendee and house keeper had a sinusitis and could not smell. The security that supposed to tell the occupants to stop smoking never arrived. After a further request the room was changed to one with 2 double beds. This hotel is in need of repair and a revamp. I would not recommend this place to anyone on a family holiday. There are lots of unruly intoxicated patrons walking around. The water park is great, however they had a power failure for about 2 hours, no back up and our hotel and car keys were locked in the locker with no access to our keys, clothes or money.
Overnattede 3 nætter i december 2019

8/10 Udmærket

Godfrey

Overnattede 2 nætter i november 2019
Svar fra Irvin Shange den 19. feb. 2021
Dear Godfrey , Thank you Regards

8/10 Udmærket

Sthanduwe

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
was not happy on arrival i booked two room they were far apart and i waited more than an hour to check in for the second room .I had a challenge with their escalators there were not working..Breakfast was good and the rooms were spotless clean
Overnattede 2 nætter i oktober 2019
Svar fra Irvin Shange den 19. feb. 2021
Dear Sthanduwe , Thank you Regards

10/10 Fremragende

Sanele

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall the trip was good, however housekeeping was unable to assist with the fridge that was not working....
Overnattede 2 nætter i oktober 2019
Svar fra Irvin Shange den 19. feb. 2021
Dear Sanele , Thank you 7 we really apologize that there was no feedback n time from our Housekeeping . We had addressed the concern raised Regards

2/10 Forfærdeligt

Arika

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2019
Svar fra Irvin Shange den 19. feb. 2021
Dear Arika Thank you Regards