Reception

Anmeldelser af Holiday Inn Marseille Airport, an IHG Hotel

4 out of 5
Holiday Inn Marseille Airport, an IHG Hotel
Impasse Pythagore ZI de Couperigne, Vitrolles, Bouches-du-Rhone

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 47 af i alt 93 anmeldelser" "
Bedømmelse på 8 − Udmærket. 29 af i alt 93 anmeldelser" "
Bedømmelse på 6 − Okay. 9 af i alt 93 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 93 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 93 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jose, Miami

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great airport hotel
Overnattede 1 nat i maj 2024

8/10 Udmærket

Dustin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Decent hotel but nothing in the area
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Roma

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Scammed us
Overnattede 3 nætter i marts 2024
Svar fra katia den 26. apr. 2024
Hello, we don't understand why.Best regards

10/10 Fremragende

B

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent choix, bonne bouffe au resto de l'hôtel
Overnattede 1 nat i april 2024
Svar fra katia den 26. apr. 2024
Bonjour, nous sommes contents de lire que vous avez trouvé votre séjour satisfaisant. Nous espérons que nous aurons le plaisir de vous accueillir bientôt. veuillez recevoir mes salutations les plus sincères et chaleureuses.

10/10 Fremragende

Anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I appreciated the convenience. Dinner at the restaurant was great!
Overnattede 1 nat i april 2024
Svar fra katia den 19. apr. 2024
Thank you very much for taking the time to leave this positive note for your stay. Sincerely,

10/10 Fremragende

Jeannette, Wauwatosa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy access from the train station, breakfast, toiletries in the bathroom, modern, clean look, service, and transportation to the Airport.
Overnattede 1 nat i april 2024
Svar fra katia den 16. apr. 2024
Bonjour, merci pour cette note positive.

8/10 Udmærket

Katty

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bien
Overnattede 1 nat i april 2024
Svar fra Laura den 9. apr. 2024
Bonjour, Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement,

6/10 Okay

Sonnia

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Our couple of day stayed was good until I met the rude staff member from the restaurant on Tuesday morning 3/26. Unprofessional, and rude arguing that my two year grandson could not get his breakfast. When we checked in we were informed kids under 12 eat free but wasn’t told that it needed to be with a paying adult. The breakfast is OK but not for 20 euros, paying was not the problem it was her rudeness and confrontational behavior.
Overnattede 1 nat i marts 2024
Svar fra Laura den 7. apr. 2024
Good morning,We thank you for taking the time to leave a comment about your stay. Please know that we take your feedback and comments very seriously. We are sorry to read that your experience did not meet your expectations.This does not comply with our usual standards of service and I will not fail to share your comments with our teams in order to take the necessary measures.We hope you will give us a second chance so we can show you our true level of service.Best regards,

8/10 Udmærket

Alain

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Le restaurant est une deception mais a part ca le reste etait tres bien.
Overnattede 1 nat i marts 2024
Svar fra Laura, 1ère de réception den 27. mar. 2024
Bonjour, Nous vous remercions d'avoir pris le temps de laisser votre avis sur votre séjour. Nous sommes navrés de lire que notre service restauration n'a pas été à la hauteur de vos attentes, nous aimerions en savoir plus sur votre expérience. N'hésitez pas à nous contacter directement à reception@himarseilleairport.com

8/10 Udmærket

karen

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
The room was comfortable but the floor was dirty! The rest of the room seemed clean. It was as if someone forgot to vacuum. The room was quiet and the bed was comfortable. We had dinner in the restaurant because there didn’t seem to be anything convenient and the hotel had a gated entrance. Meal was ok. They also have a full bar that was nice. We had breakfast in the morning that was also ok. Not great but not bad. Service was good and staff were very helpful and efficient. Getting the shuttle from airport was not easy.
Overnattede 1 nat i februar 2024
Svar fra Laura, 1ère de réception den 9. mar. 2024
Bonjour, Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience.Sachez que votre avis est extrêmement important pour nous. Nous utilisons des avis, comme le vôtre, afin de nous améliorer et offrir à nos clients une expérience encore meilleure. Nous espérons que vous nous donnerez l'occasion de vous servir à nouveau à l'avenir.

8/10 Udmærket

Valerie

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Très bien, bonne odeur invitante dans le hall. Chambres propres et confortables
Overnattede 1 nat i marts 2024
Svar fra katia den 7. mar. 2024
Bonjour, Merci beaucoup d'avoir pris le temps de laisser cette note positive à votre séjour, nous espérons vous recevoir de nouveau bientôt. Cordialement, katia

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Sabrina den 21. feb. 2024
Merci beaucoup pour votre commentaire. En espérons vous revoir parmi nous très bientôt. Sabrina La réception

6/10 Okay

ELISABETH

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring
L'entrée de l'hôtel est soignée et l'accueil est très correct. Je n'y ai pas diner ni pris de petit déjeuner donc pas d'avis. Le point noir est la propreté de la salle de bain qui laisse à désirer : taches d'urine sur l'abattant des toilettes, évacuation de douche non nettoyée, porte de douche abimée. En revanche l hôtel est très bien situé car il dispose d'un parking gratuit à 5 minutes en voiture de l'aéroport
Overnattede 1 nat i januar 2024
Svar fra Laura, 1ère de réception den 6. feb. 2024
Bonjour, Merci pour vos commentaires sur votre visite récente de notre hôtel. Veuillez accepter nos excuses les plus sincères pour les désagréments que vous avez rencontrés à cause de l’état de la chambre lors de votre séjour. Nous vous assurons que ces problèmes vont être traités. Nous apprécions vos commentaires et espérons pouvoir vous servir à nouveau.Bien cordialement,

10/10 Fremragende

Francisco

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The convenience of free airport shuttle with courteous and friendly Holiday inn Shuttle drivers. The welcoming and professional hotel staff at reception, not to mention the absolutely highly recommended for a fee breakfast buffet in the morning- highly recommended for anyone passing through MRS.
Overnattede 1 nat i januar 2024
Svar fra Laura, 1ère de réception den 24. jan. 2024
Hello, Thank you so much for your good review, it is always a pleasure to read that you enjoyed your stay and our service! We hope to see you again for your future stay!Best regards

8/10 Udmærket

Christophe

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel !
Our stay was just for one night but it was perfect! The room was big and clean. The staff was very nice. Our shuttle was on time for the airport. The only thing that hotels.com need to change in the description is the hotel is not in walking distance from the airport you need to use the shuttle !
Overnattede 1 nat i januar 2024
Svar fra Laura den 20. jan. 2024
Hello, Thank you so much for your review, we take note of your remarks. Best regards,

10/10 Fremragende

jean pierre Mr

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Laura den 20. jan. 2024
Bonjour, Nous vous remercions pour la note attribuée pour votre séjour; c'est toujours un plaisir de voir que tout s'est bien déroulé et que vous avez apprécié celui-ci. Nous espérons vous revoir pour votre prochain voyage!Cordialement,

8/10 Udmærket

Laetitia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Avis d'ensemble bien
Confort du grand lit mais pas du tout confortable le lit d'appoint. Restaurant ok
Overnattede 1 nat i januar 2024
Svar fra Laura den 20. jan. 2024
Bonjour, Merci d'avoir pris le temps de laisser un commentaire. Nous tenons compte de vos remarques; celles-ci nous aident à toujours améliorer vos expériences. Cordialement,

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Laura den 12. jan. 2024
Bonjour, Nous vous remercions pour votre note positive et espérons vous recevoir pour votre futur séjour.Cordialement,

10/10 Fremragende

MERZAK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra katia den 10. jan. 2024
Bonjour, merci pour votre note positive.Bien cordialement, Katia.

10/10 Fremragende

laurent

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
AIRPORT SHUTTLE
I booked this hotel because it was close to the airport and they had an early shuttle to the airport. When I checked in, they said the shuttle was full for the next morning, I said I was not happy, and by the time I picked up my luggage in my car, they found a solution for me and a new shuttle. Nice people working there, nice service, and helpful, I recommend it!
Overnattede 1 nat i januar 2024
Svar fra Laura den 9. jan. 2024
Hello, Thank you so much for your review, we are happy to read that a solution was found for the shuttle. It is always a pleasure to read that you enjoyed your stay. We hope to see you for your future stay!Best regards

8/10 Udmærket

Patrice

Overnattede 2 nætter i september 2023
Svar fra Laura den 9. jan. 2024
Bonjour, Nous vous remercions d'avoir pris le temps de laisser un avis et pour cette note positive. Cordialement, Laura

8/10 Udmærket

Sarah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Court séjour agréable. Hôtel très bien situé et parking très pratique. Canapé lit correct mais moins confortable qu'un lit normal et cloison qui n'isolent pas suffisamment du bruit des voisins et du vent. Sinon très propre et fonctionnel
Overnattede 1 nat i januar 2024
Svar fra Laura den 9. jan. 2024
Bonjour, Nous vous remercions d'avoir pris le temps de laisser votre avis sur votre séjour, ceux-ci sont très importants pour nous. Nous notons vos remarques et espérons vous offrir une expérience encore meilleure pour votre futur séjour. Bien cordialement

10/10 Fremragende

Alexandra

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Laura den 9. jan. 2024
Bonjour, Merci beaucoup pour cette note très positive. Au plaisir de vous revoir chez Holiday Inn pour un futur séjour. Cordialement,

8/10 Udmærket

Angélique

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nous avons passé que 2h dans la chambre en raison d'un retard important de notre premier avion. Pas eu le temps d'apprécier l'hôtel
Overnattede 1 nat i december 2023
Svar fra Laura, 1ère de réception den 6. jan. 2024
Bonjour, Merci d'avoir pris le temps de laisser un commentaire, nous espérons vous recevoir plus longtemps pour votre prochain voyage!Bien cordialement,

10/10 Fremragende

said

Overnattede 1 nat i december 2023
Svar fra Laura, 1ère de réception den 6. jan. 2024
Hello, Thank you for taking the time to give us your feedback, we are happy to read that yoy enjoyed it!Best regards

10/10 Fremragende

Sebastien

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Laura, 1ère de réception den 6. jan. 2024
Hello, Thank you for taking the time to give us your feedback, we are happy to read that yoy enjoyed it!Best regards

8/10 Udmærket

romuald

Overnattede 1 nat i december 2023
Svar fra Laura, 1ère de réception den 23. dec. 2023
Hello, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Fremragende

angelique

Overnattede 1 nat i november 2023
Svar fra Laura, 1ère de réception den 23. dec. 2023
Bonjour, Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement,

10/10 Fremragende

Adam

Overnattede 1 nat i december 2023
Svar fra Laura, 1ère de réception den 23. dec. 2023
Bonjour, Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement,

10/10 Fremragende

Jacques

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
TOP
TOUT TRES BIEN PERSONNEL TRES ACCEUILLANT
Overnattede 1 nat i december 2023
Svar fra Remy den 15. dec. 2023
Bonjour Jacques,Merci énormément pour votre commentaire, je transmettrai vos éloges à toute notre équipe.Cordialement,

10/10 Fremragende

Gregory

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Séjour parfait 👌
Overnattede 1 nat i december 2023
Svar fra Laura, 1ère de réception den 7. dec. 2023
Bonjour, Merci beaucoup pour votre avis positif!Au plaisir de vous accueillir de nouveau.Cordialement,

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Laura, 1ère de réception den 29. nov. 2023
Bonjour, Merci beaucoup d'avoir pris le temps de laisser votre avis et nous sommes ravis de lire que vous avez appréciez votre séjour!Cordialement,

6/10 Okay

Richard

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Good hotel for the price, very friendly staff and helpful. Nice clean hotel close to the airport.
Overnattede 1 nat i november 2023
Svar fra l den 24. nov. 2023
Dear RichardWe are delighted to see that you had an excellent stay at the Holiday Inn Marseille Airport. We will be sure to share it with the whole team. We look forward to seeing you again soon

10/10 Fremragende

Olivier

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Laura, 1ère de réception den 18. nov. 2023
Bonjour, Nous vous remercions d'avoir pris le temps de poster votre avis et sommes ravis de lire que vous avez apprécié votre séjour chez nous.Nous espérons vous revoir lors de votre prochain voyage!Cordialement,

8/10 Udmærket

Wassila

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Laura, 1ère de réception den 9. nov. 2023
Hello, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with usWe hope you will visit us again. Sincerely,

10/10 Fremragende

Eunice

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a joy! The gite is beautiful, with lots of great spaces to hide in and amazing views out of each window, of the vineyards and nearby houses. You feel like you are living in the 20th century but will all the conveniences of today. It was quiet and wonderful. Our hosts were so kind and welcoming. We will plan to stay again when we return to France.
Overnattede 1 nat i oktober 2023
Svar fra l den 24. nov. 2023
Dear RichardWe are delighted to see that you had an excellent stay at the Holiday Inn Marseille Airport. We will be sure to share it with the whole team. We look forward to seeing you again soon

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale
Great service for an airport hotel! The staff was excellent. Room was comfortable.
Overnattede 1 nat i oktober 2023
Svar fra Laura, 1ère de réception den 2. nov. 2023
Hello, Thank you for your feedback, we are happy to read that you enjoyed your stay!Best regards

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel, but not the best to walk to from terminal 2 late at night
Overnattede 1 nat i oktober 2023
Svar fra Laura, 1ère de réception den 15. okt. 2023
Hello, Thank you for your review, i am pleased to read that you liked our rooms. For the distance between the airport and htel, we have a shuttle that operate between 5AM and midnight, we are sorry to read that the distance has been an inconvenience during you stay.We hope to have the opportunity to serve you again.Best regards

8/10 Udmærket

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Laura, 1ère de réception den 15. okt. 2023
hello,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.Best regards

10/10 Fremragende

Paul E.

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super close to the airport, updated facilities, excellent staff
Overnattede 1 nat i oktober 2023
Svar fra Laura, 1ère de réception den 15. okt. 2023
Hello; Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us againBest regards

6/10 Okay

laure

Overnattede 2 nætter i oktober 2023
Svar fra Laura, 1ère de réception den 15. okt. 2023
Bonjour, Nous vous remercions d'avoir pris le temps de noter votre séjour, n'hésitez pas à nous contacter pour nous faire part des points à améliorer pour que votre séjour soit encore meilleur lors de votre prochaine visite.Bien cordialement,

10/10 Fremragende

Rachel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasant stay
We just stayed one night as our flight arrived late to Marseille airport. The hotel was everything you need/would expect of a hotel airport, simple but clean room, comfortable bed, nice staff and convenient to get to the airport/train station. We felt the breakfast was a bit overpriced at 20 euro each but there's not loads of options around there. I found information about the shuttle bus difficult to find beforehand (it was emailed to me a couple of days before), it runs 5am - midnight, more frequently between 5am - 10am but you do need to book onto it the night before. This wasn't an issue for us as we were flexible with our onward train journey. The intercom for the shuttle is quite difficult to find at night at the terminal 2 bus station as the street light is broken by it and there's not very clear signage on the intercom itself - it's a tall grey box across the road from bus platform 5 and the buttons are on the side. We landed at 11pm and the shuttle was with us within 5 minutes which was great.
Overnattede 1 nat i september 2023
Svar fra Laura, 1ère de réception den 15. okt. 2023
Hello Rachel, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Fremragende

Catherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Laura, 1ère de réception den 15. okt. 2023
Bonjour, Merci beaucoup d'avoir pris le temps de laisser un avis à votre séjour, nous espérons vous accueillir à nouveau pour votre prochain séjour.Cordialement,

10/10 Fremragende

Cecile

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A good night sleep
Overnattede 1 nat i september 2023
Svar fra Laura, 1ère de réception den 15. okt. 2023
Hello, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We value your feedback and we hope you will visit us again. Sincerely,

2/10 Forfærdeligt

anne-marie

My room smelt dank and musty. I had to return my rental car and be back for some work calls. I checked with the front desk manager, she assured me that I had plenty of time and that I shld go to the Avis desk at the airport and press the button for the hotel and she would send a shuttle. I will spare the details but the button was a phone that was hard to find and the hotel did not answer the phone. I also called them many times from my mobile and they did not answer. It’s impossible to walk to the hotel as there are highways in between the airport and the hotel. I was stuck there for a hour before I walked to the Best Western and asked them to call the Holiday Inn and they still did not answer their phones. I got an Uber to take me there and I immediately checked out. I would not stay at this hotel and especially if u need a shuttle.
Overnattede 1 nat i september 2023
Svar fra Laura, 1ère de réception den 15. okt. 2023
Hello, Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area.Sincerely

8/10 Udmærket

Laurence, The Woodlands

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This Holoday Inn is very located serving MRS airport. Good food, rooms, friendly staff. Good parking and van service at a reasonable price.
Overnattede 1 nat i september 2023
Svar fra Laura den 17. sep. 2023
Hello Laurence, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Laura 1ère de Réception

8/10 Udmærket

Yeongu

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Laura den 17. sep. 2023
Hello Yeongu, Thank you so much for your review of our hotel. I am pleased to see that you enjoyed your stay with us. We hope you will visit us again. Sincerely,Laura1ère de Réception

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great staff
Overnattede 1 nat i september 2023
Svar fra Laura den 17. sep. 2023
Hello Mark, Thank you so much for your review of our hotel. It's a pleasure to see a good feedback and share it with the team. We hope you will visit us again. Sincerely,Laura1ère de Réception

10/10 Fremragende

FREDERIC

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Établissement haut de gamme professionnel et serviable. Petit déjeuner excellent.
Overnattede 1 nat i september 2023
Svar fra Laura den 17. sep. 2023
Bonjour Fréderic, Nous vous remercions d'avoir pris le temps de nous laisser votre avis et de constaté que vous avez apprécier notre hôtel. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Cordialement,Laura1ère de réception

2/10 Forfærdeligt

Abdelkader

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pas propre
Overnattede 1 nat i august 2023
Svar fra Laura den 17. sep. 2023
Bonjour Mr, Merci pour votre commentaire. Nous sommes désolés d'apprendre que vous avez rencontré des désagréments lors de votre séjour. Ceci n’est pas conforme à nos standards habituels de service et je ne manquerai pas de partager vos commentaires avec nos équipes afin de prendre les mesures nécessaires. N'hésitez pas à nous contacter directement par mail pour nous faire part des problèmes rencontrés. Nous espérons que vous nous donnerez une seconde chance afin que nous puissions vous montrer notre vrai niveau de service.Bien cordialement,Laura1ère de réception