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Anmeldelser af Victoria Hotel

3.5 out of 5
Victoria Hotel
25-26 Fort Crescent, Margate, England

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 180 af i alt 373 anmeldelser" "
Bedømmelse på 8 − Udmærket. 138 af i alt 373 anmeldelser" "
Bedømmelse på 6 − Okay. 35 af i alt 373 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 373 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 373 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,0/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Anette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel værd at besøge igen
Dejligt hotel, det eneste jeg kan kommentere er at værelset var meget lille, selv for et enkeltværelse. Men rent, nydeligt og dejlig stort badeværelse. Fantastisk personale og dejlig beliggenhed.
Overnattede 3 nætter i juni 2019

8/10 Udmærket

Sadeeqa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
It was with in walking distance to the beach and town centre.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Rudra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

6/10 Okay

Jasmina

Good location, clean with basics provided. Take along your soap and your shampoo, that's not provided 😊
Overnattede 2 nætter i maj 2024
Svar fra Heather den 10. maj 2024
Thank you for your feedback

6/10 Okay

Millie

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Heather den 10. maj 2024
Thank you for your feedback

8/10 Udmærket

Johanna

Synes godt om: Service og personale
Overnattede 1 nat i april 2024
Svar fra Heather den 27. apr. 2024
Thank you for your feedback

6/10 Okay

Emma

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra Heather den 27. apr. 2024
Thank you for your feedback

10/10 Fremragende

Victoria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff, quirky comfortable bedroom . Perfect location.
Overnattede 1 nat i april 2024
Svar fra Heather den 9. apr. 2024
Thank you so much for your review! We hope to welcome you back again soon

8/10 Udmærket

Julia

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Great view and close to all the Margate sights and the Turner Gallery. Very friendly and helpful staff and we had a good price for a 2 night family stay. We also found a terrific breakfast cafe just up the road. All good.
Overnattede 1 nat i marts 2024
Svar fra Heather den 9. apr. 2024
Thank you so much for your review!We hope to welcome you back again soon

10/10 Fremragende

constant

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Heather den 9. apr. 2024
Thank you for your review! We hope to welcome you again soon

8/10 Udmærket

Diana

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Happy with all aspects of my stay here. Room was clean and comfortable with all I needed for a one night stay. Only thing that needs attention is the online info which still says breakfast is included, but clearly has not been so for some time. Not a problem as plenty of places to eat nearby, but it would be better if this was clear when booking as it's not an arrangement that would suit everyone.
Overnattede 1 nat i marts 2024
Svar fra michaela den 1. apr. 2024
thankyou for your feedback,we were unaware that the breakfast option had been put back online,we will be sure to rectify this.thankyou for staying with us,we look forward to hopefully seeing you again soon.kind regards

8/10 Udmærket

Catherine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Spacious room, and a good price. Would have been nice to have Breakfast as an option.
Overnattede 1 nat i marts 2024
Svar fra Heather den 1. apr. 2024
Thank you for your review and feedback

8/10 Udmærket

Aiden

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Would of liked breakfast as an option otherwise no complaints
Overnattede 1 nat i marts 2024
Svar fra michaela den 27. mar. 2024
thankyou for staying with us,we look forward hopefull seeing you again.

10/10 Fremragende

brian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great value for money, right on the seafront, whilst accessible to pubs and restaurants, and town centre. Spotlessly clean, with complimentary tea/coffee facilities
Overnattede 1 nat i marts 2024
Svar fra michaela den 24. mar. 2024
we are glad you enjoyed your stay, we look forward to hopefully seeing you again soon .

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great place to stay for a relaxing weekend in Margate.
Overnattede 1 nat i marts 2024
Svar fra michaela den 24. mar. 2024
thankyou for staying with us we hope to see you again soon.

10/10 Fremragende

Aidan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We arrived late and the night porter was very accommodating, including opening the bar so we could get drinks. The hotel isn't overburdened with facilities, which is good, because we then weren't tempted to stay in. Only food served seems to be a Sunday roast, for which we weren't around Although the hotel doesn't do breakfast, the Fort Cafe, which is a 3 minute walk does an amazing breakfast. The Hotel is very convenient for the old town, local pubs/ restaurants and the Turner Gallery, all only a few minutes walk. Street parking was quite easy.
Overnattede 3 nætter i februar 2024
Svar fra the victoria hotel den 5. mar. 2024
thankyou for staying with us, we look forward to hopefully seeing you again soonkind regardsmichaela

6/10 Okay

Matthew

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra michaela den 24. mar. 2024
thankyou for staying with us

6/10 Okay

Samuel

Synes godt om: Service og personale
Overnattede 1 nat i februar 2024
Svar fra michaela den 24. mar. 2024
thankyou for staying with us

8/10 Udmærket

Howard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice little hotel
Nice little hotel right on the seafront and only a short walk into town. Great value and staff very helpful.
Overnattede 2 nætter i januar 2024
Svar fra michaela den 24. mar. 2024
we are glad you enjoyed your stay. We hope to see you in the future for a return visit,thankyou for your feedback

6/10 Okay

Peter

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter
We booked this hotel around a week before we travelled as it had good reviews. I tried contacting the hotel by phone on several occasions over two days before booking but no one was answering the phone and my answerphone message wasn't responded to. That aside, the two ladies we dealt with on Reception on arrival and departure were excellent and the room was well furnished and modern. However, I did notice a layer of dust on the lamp base when I had the lamp on in the evening which did make me wonder how thoroughly the room had been cleaned. The smoke alarm in the room was also missing it's cover and the lights were behaving a little strangely when switched on first thing in the morning (constantly dimming and then getting brighter for the first couple of minutes). These were just minor niggles but still annoying. We were also a little concerned that being on the top floor (third floor?) whether we'd get out in the event of a fire with no fire escape. I'm sure the hotel met fire regs but we were still concerned all the same. Overall, our stay was a comfortable one and the hotel has obviously had a lot of investment in recent years (it was presumably a former guest house?). One other thing to mention is parking. On street parking in the area was difficult to come by if you were looking to park close to the hotel. There is, though, a pay & display car park a couple of streets away.
Overnattede 1 nat i januar 2024
Svar fra Justine den 19. jan. 2024
I do apologise for the lack in communication, we are having terrible trouble with our telephone lines at the moment, i will speak to housekeeping and address to rooms, unfortunately the parking is out of our control. If you do visit us again please ask if we have any rooms on lower floorsThank you for your feed back

8/10 Udmærket

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great break away
Beautifully decorated and friendly staff. Just the twin beds pushed together as a double was a touch uncomfortable.
Overnattede 1 nat i januar 2024
Svar fra justine den 19. jan. 2024
Thankyou for your comments, sorry about the bed, we do have to have these in place for twinning purposes, but if you visit us again, please ask for a room with a bed that cant be twinned and we will do our very best to accomodate.Thank you for your feedback

8/10 Udmærket

Mambretti

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good
Overnattede 1 nat i december 2023
Svar fra justine den 2. feb. 2024
thankyou for your rating, we hope to see you again

6/10 Okay

Virve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Weekend visit
Had some very loud late night arrivals from the gig venue, also a very hot night and with windows open a lot of noise from the street so a very noisy night. Room was otherwise quite nice and staff was helpful. Also location is good.
Overnattede 2 nætter i september 2023
Svar fra justine den 2. feb. 2024
unfortunately we cannot police the noise outside, i believe you stayed in september, i think that was probably the hottest weather we had this year, if you were to stay with us again, maybe try one of our back rooms, the footfall its quieter . But thankyou for your review

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra justine den 2. feb. 2024
thankyou, we hope to see you again

10/10 Fremragende

Gyubin

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i december 2023
Svar fra Justine den 26. jan. 2024
Thank you for your ratingWe hope to see you again

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
best in margate to date
I arrived a little earlier than the check in time but that wasn't a problem and I was able to get my key promptly the room was brilliant for the price and everything worked and the cleanliness was on point staff were helpful and friendly and let me leave my bag after checking out to enjoy the rest of my day
Overnattede 1 nat i december 2023
Svar fra justine den 19. jan. 2024
Hi Matthew, we are glad you enjoyed your stay with us, Im glad we could check you in on early arrival, we always will if we can try to make things better for our guests.We hope to see you again best wishes

8/10 Udmærket

Daniel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra justine den 19. jan. 2024
Thanks for reviewWe hope to see you again in the future

6/10 Okay

Kevin

Forretningsrejsende
Overnattede 1 nat i december 2023

10/10 Fremragende

Malgorzata

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Love the place and people
I loved it. I needed help and support, and there was not a single problem with it. Thank you
Overnattede 2 nætter i december 2023
Svar fra Justine den 19. jan. 2024
We are happy you enjoyed your stay with us and for your review.We hope to see you again in the futureBest Wishes

10/10 Fremragende

Alison

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel with friendly owner
Overnattede 1 nat i december 2023
Svar fra Justine den 19. jan. 2024
Thank you for your review, I know it was a very difficult time for you and your brother, It was lovely to meet you both and hope things are much better for you all.It would be lovely to see you again if ever you are back down from Scotland and your brother from the USBest Wishes

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stop over for gigging in Margate
Nice clean room, plenty of space, simple check in. Few tiny niggles round the edges which can be easily fixed. E.g. turn heating on prior to arrivals so room is nice and warm.
Overnattede 1 nat i december 2023
Svar fra Justine den 19. jan. 2024
Thank you for your review, sorry the heating wasnt turned on in your room before check in, i will speak with the staff to make sure this is done in the future.We hope you will visit us againBest Wishes

6/10 Okay

Diana

Overnattede 1 nat i november 2023

10/10 Fremragende

Lisa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was really nice. Staff was super friendly and polite. We stayed there for quick vacation for few days, room was warm with beautiful sea view. 5 star experience !
Overnattede 2 nætter i november 2023
Svar fra justine den 28. nov. 2023
Thankyou for your review, we are happy you enjoyed your stay with us

8/10 Udmærket

Diana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Its beautifully here only think was cold in room 1
Overnattede 1 nat i november 2023
Svar fra justine den 28. nov. 2023
Hi diana, I hope you are a lot warmer now that you have extra bedding, unfortunately with these old Victorian buildings and on seafront it can sometimes get chilly

6/10 Okay

Diana

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Only think is its cold
Overnattede 1 nat i november 2023
Svar fra justine den 28. nov. 2023
replied on earlier postxx

10/10 Fremragende

Allen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Heather den 20. nov. 2023
Thank you for your review! We hope to welcome you back again soon

6/10 Okay

Anzhela

Overnattede 2 nætter i november 2023
Svar fra Heather den 4. dec. 2023
Thank you for your feedback.

8/10 Udmærket

Edith

Overnattede 1 nat i november 2023
Svar fra Heather den 5. nov. 2023
Thank you for your review. We hope to welcome you back in the near future.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Heather den 5. nov. 2023
Thank you for your review. We're sorry to see that you didn't enjoy your stay with us as we'd hope you would. If there's anything you'd like to let management know please contact us.

10/10 Fremragende

Alexander Geoffrey, London

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly and welcoming staff. Luxury room with a sea view at such a good price. I couldn't have asked for more!
Overnattede 2 nætter i oktober 2023
Svar fra Heather den 5. nov. 2023
Thank you for your review, we hope to welcome you back in the near future!

6/10 Okay

Mary

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was okay. The mattress was very uncomfortable and there was no soap or shampoo in the shower. The springs could be felt when you lay down. I was told on checking in that someone was at the front desk 24/7. When I went to find someone Sat. morning no one was there during the hour I tried. When I tried to phone reception the line was busy, I finally left a note on the desk with,my phone number but no one rang the entire day. The only person working there was a lady who told me she was there to clean. She but some extra duvets over the mattress. The are around the hotel has many deserted buildings.
Overnattede 2 nætter i oktober 2023
Svar fra Heather den 5. nov. 2023
Thank you for bringing this matter to our attention. I shall talk to the staff who were on shift during your stay.

8/10 Udmærket

Philip

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 2 nætter i oktober 2023
Svar fra Heather den 5. nov. 2023
Thank you for your review. We hope to welcome you again in the near future.

2/10 Forfærdeligt

Alka

Synes godt om: Service og personale
Overnattede 2 nætter i oktober 2023
Svar fra manager den 1. nov. 2023
cant help if no issues reported

10/10 Fremragende

Natalie

Overnattede 2 nætter i oktober 2023
Svar fra Manager den 11. okt. 2023
Many thanks

6/10 Okay

Ariel, Seattle

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was a cute property but some basic cleanliness issues. The fan had clumps of dust hanging off of it, the side tables were a little sticky, the carpet needed a vacuum, and the window ledge was piled high with pigeon poop. I think these are all fixable.issurs that can be easily addressed by a regular cleaning. The staff was nice. I would advise requesting a room on the lower floor if you have large/heavy bags.
Overnattede 1 nat i oktober 2023
Svar fra Manager den 11. okt. 2023
I will let housekeeping know this should be done periodically anyway.Regards

10/10 Fremragende

Connor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Manager den 11. okt. 2023
many thanks

8/10 Udmærket

Maris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Heather den 5. nov. 2023
Thank you for your review. We hope to welcome you again in the near future.

2/10 Forfærdeligt

Susan

Janine was lovely
Overnattede 2 nætter i september 2023
Svar fra justine den 25. sep. 2023
was lovely to meet you all

10/10 Fremragende

Monique

Overnattede 3 nætter i september 2023
Svar fra Manager den 11. okt. 2023
many thanks

4/10 Dårligt

Sharn

Synes godt om: Service og personale
The sink was tiny, windows dirty with no double glazing and the traffic on the road outside was heavy. There was also not enough privacy as somebody went into an adjoining room on the last couple of days and I could hear them clearly. Somebody also walked into my room when I was sleeping at 1.00 am.
Overnattede 5 nætter i september 2023
Svar fra Manager den 11. okt. 2023
Unfortuntely we are unable to change the windows being the building is listed. I cant comment on a person walking into your room it wouldnt have been staff we also suggest that doors should be locked