Bar ved poolen

Anmeldelser af Hotel Don Pepe Gran Meliá

5 out of 5
Hotel Don Pepe Gran Meliá
C/. Jose Melia, S/n, Marbella, Malaga

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 338 af i alt 519 anmeldelser" "
Bedømmelse på 8 − Udmærket. 127 af i alt 519 anmeldelser" "
Bedømmelse på 6 − Okay. 33 af i alt 519 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 519 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 12 af i alt 519 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lars Mads

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location, excellent service, excellent restaurants in a beautiful setting.
Overnattede 2 nætter i november 2023
Svar fra Thank you for your feedback den 30. nov. 2023
Dear Mr Mads, Thank you very much for taking the time to leave feedback regarding your recent stay at Hotel Don Pepe, Gran Meliá in Marbella. We are glad to read that you had an excellent experience with us, and were able to enjoy our restaurants and central location. We all hope to be able to welcome you back to your home in Marbella very soon. Best regards, Guest Experience Team

10/10 Fremragende

Michael

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2022
Svar fra Hotel Don Pepe, Gran Melia den 7. mar. 2022
Dear Michael, Dear Mr. Geysels, On behalf of the whole team of Hotel Don Pepe, it is a real pleasure to thank you for taking your time and sharing your experience with us and Expedia's community! We are glad to know you enjoyed your overall experience with us. The entire team hopes to welcome you very soon to your home in Marbella: Hotel Don Pepe, a Gran Meliá Hotel! Greetings from the heart, Guest Experience

10/10 Fremragende

Nadja

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super lækkert hotel.
Utroligt lækkert hotel. Dog ligger det en smule væk fra byen. Men virkeligt lækkert hotel.
Overnattede 1 nat i juni 2019
Svar fra Abel López (Guest Experience Manager) den 4. aug. 2019
Kære Nadja , På vegne af hele teamet af Gran Meliá Don Pepe er det en fornøjelse at takke dig for at have taget din tid til at dele dit sidste ophold med os og resten af Expedia's følgere. Jeg ser virkelig frem til at byde dig velkommen tilbage til Gran Meliá Don Pepe for at få en ny chance for at skabe en uforglemmelig oplevelse for dig! Hilsener fra hjertet,

8/10 Udmærket

Verificeret rejsende

Dejligt hotel, er dog lidt slidt - set i forhold til prisen Yderst venlig og hjælpsom personale. Super beliggenhed i forhold til by og handel. Stranden er desværre ikke god, store skrabe sten et par meter ude i vandet.
Overnattede 5 nætter i august 2018
Svar fra Hotel Management den 1. sep. 2018
Dear Mr. / Mrs., On behalf of the entire team of Gran Meliá Don Pepe it is a real pleasure to express you my most sincere gratefulness for taking your time and sharing your experience at the hotel with us and the rest of Expedia's community. Thank you for your recognition of our hotel and our team that is striving to truly make your stay wonderful and memorable with our passion for service as following your own words: "friendly and helpful staff". Furthermore we are delighted to know that you have loved the location. Please, accept our deep apologies for the matters where we did not totally reach your expectations and also to know about the disappointment from the beach. We do base our improvements and learning policy on those honest feedback, for what I am truly grateful you did share them. Certainly, we are all sincerely looking forward and hoping to welcoming you back soon to your home in Marbella: Gran Meliá Don Pepe! Greetings from the heart, Abel López (Guest Experience Manager)

10/10 Fremragende

Waqas khurram

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect
Super
Overnattede 1 nat i februar 2018

10/10 Fremragende

Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super lækkert
God mad, god service, super udsigt !!
Overnattede 6 nætter i december 2017

8/10 Udmærket

Heidi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice staff and restaurants. Empty bar and lounge
Wonderful staff and nice restaurants ("Tahini" and "Cappucino") and gym. Early check in is a plus. The lounge and bar area is not functioning and Saturday evening a saxofon player played in the lounge with zero people to watch or listen. They could develop this area with better furniture, lighting and ambience. The spa is old and worn down. Location fantastic and beautiful. Breakfast really nice.
Overnattede 2 nætter i december 2017

10/10 Fremragende

Carsten Maisch

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
En skøn *****-oplevelse
Skønt hotel med dejlig udsigt og gode restauranter

8/10 Udmærket

Morten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice, comfortable hptel with good pool and garden.
Nice well-functional hotel. Good restaurants, especially the Japanese, I miss a mediteranian offer. Very nice board-walk, but limited good dining offers along the board-walk. Good value for money, but not absolute top-class hotel. Good pool area and garden.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint værelse med super udsigt. Dog var toilettet meget meget lille med både toilet og bidet klemt inde på 2 m2. Wifi fungerede kun delvist - ustabilt

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
skønt hotel med fantastisk service. dejlig beliggenhed. vil absolut komme igen

8/10 Udmærket

Maya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Good location but too expensive
Good Hotel but too expensive.

8/10 Udmærket

Phessor, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Et af de aller bedste hoteller hvis ikke det bedste på Spanien Costa del Sol. Men irriterende at skulle charges extra for adgang til visse lounges, for værelse mod havet selvom hotellet kun var halvt fyldt, for brug af visse liggestole etc. Prisen kan godt retfærdiggøre, at man ikke skal have pungen op hele tiden. Og det ødelægger stemningen en smule. Men ellers alt perfekt, beliggenhed, mad og service.

10/10 Fremragende

Pierre, Kolding

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Well done
Topklasse - simpelthen den bedste anbefaling.

8/10 Udmærket

Pierre Legarth, Kolding- Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verdensklasse
Superhotel med topservice og fantastisk beliggenhed.

8/10 Udmærket

Sussie Johansen, Holbæk

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
dejlig beliggenhed
Dejligt ophold, men servicen kunne godt have været bedre, når det er et 5 stjernet hotel - stort set ingen betjening ved poolområdet, og en alt for langsom betjening i steak restauranten. Dejlig morgen buffet, men vidste ikke hvad en french toast var. Den sidste stjerne skal hotellet virkelig arbejde på at opretholde.

10/10 Fremragende

Wilmer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Wilmer den 18. apr. 2024
Dear Wilmer, We appreciate your evaluation regarding your stay at Hotel Don Pepe, Gran Meliá in Marbella. We are delighted that you had a great stay, and we hope to welcome you back soon. Best regards, Guest Experience Team

6/10 Okay

Juan, Chula Viata

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Old and smalls rooms
Overnattede 3 nætter i april 2024
Svar fra Don Pepe, Gran Meliá den 7. apr. 2024
Dear Juan, Thank you very much for taking the time to leave comments regarding your recent stay at Hotel Don Pepe, Gran Meliá. It is always a pleasure to receive your feedback. We will take note of your additional comments regarding the size of the room. We hope to be able to welcome you back soon to your home in Marbella. Greetings from the heart, Guest Experience Team

10/10 Fremragende

Karolina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i februar 2024
Svar fra Your recent stay at Hotel Don Pepe, Gran Meliá den 26. feb. 2024
Dear Karolina, Thank you very much for taking the time to review your recent stay at Hotel Don Pepe, Gran Meliá in Marbella. We are thrilled to know that you had a wonderful experience with us, and hope to be able to welcome you back again soon. Best regards, Guest Experience Team

10/10 Fremragende

Mr I

Overnattede 3 nætter i februar 2024
Svar fra Guest Experience Team den 24. feb. 2024
Estimado Sr. Vorajee, Es un verdadero placer agradecerle en nombre de todo el equipo del Hotel Don Pepe, Gran Meliá el haber tomado su tiempo y compartido con nosotros su valoración sobre el hotel.Nos complace saber que ha disfrutado de su experiencia con nosotros.¡Esperamos darle la bienvenida de nuevo muy pronto a su hogar en Marbella!Saludos de corazón, Equipo de Guest Experience

10/10 Fremragende

Danielle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful views excellent food
Lovely hotel in a great location. Beautiful grounds and great service. We paid extra for the “red level” which entitled us to a private lounge that had food and drink out available for a good part of the day, nice quality! The room we had was a little dated, unexpected for that level but over all very comfortable and we had a beautiful view of the ocean. The breakfast in the morning was amazing! We enjoyed our stay here.
Overnattede 1 nat i februar 2024
Svar fra Your recent stay at Hotel Don Pepe, Gran Meliá den 13. feb. 2024
Dear Ms. Danielle, On behalf of all the team at Hotel Don Pepe, Gran Meliá in Marbella, we would like to thank you for taking the time to leave feedback regarding your recent stay with us. We are thrilled to learn that you enjoyed your experience, and we will be assured to take into account all of your comments to keep striving for excellence. We all hope to be able to welcome you back again soon. Best regards, Guest Experience Team

8/10 Udmærket

danny

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location. Heart of Marbella waking distance to lots of restaurants and bars.
Overnattede 1 nat i februar 2024
Svar fra Your recent stay at Hotel Don Pepe, Gran Meliá den 13. feb. 2024
Dear Mr Danny, Thank you very much for taking the time to leave feedback regarding your recent stay at Hotel Don Pepe, Gran Meliá in Marbella. We are thrilled to learn that you enjoyed your sty with us and were able to make the most of the ideal central location. We all hope to be able to welcome you back again soon. Best regards, Guest Experience Team

10/10 Fremragende

Giselle

We enjoyed our stay , excellent location
Overnattede 2 nætter i januar 2024
Svar fra Guest Experience Team den 28. jan. 2024
Dear Giselle, On behalf of the entire team of Gran Meliá Don Pepe it is a real pleasure to express you our most sincere gratefulness for taking your time and sharing your experience at the hotel with us and Expedia's community! We are thrilled to know that you had a pleasant experience with us, and were able to enjoy the comfort of our rooms, and friendly service of our staff. We hope to welcome you back soon to Marbella! Greetings from the heart, Guest Experience Team

4/10 Dårligt

Eric, green cove springs

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A ruined new years. The hotel recommended its partner restaurant, cappuccino as a casual place to eat as we didn’t want the fanfare. When we went to eat at 8pm the were not even open. So we went back to the horror hotel that refused to serve us bc the kitchen closed at 8 and it was 8:12. Never again.
Overnattede 3 nætter i december 2023
Svar fra Don Pepe, Gran Meliá den 17. jan. 2024
Dear Mr. Eric,On behalf of the whole team of Don Pepe, Gran Meliá it is a real pleasure to transmit you our most sincere gratefulness for taking your time and sharing your experience at the hotel with us and the rest of Expedia.com's community.In relation to your comments, we would like to inform you that your feedback has been seriously taken into consideration in order to improve our service. We hope to have the opportunity to welcoming you back again to offer you an unforgettable experience in the hotel Don Pepe, Gran Meliá. Greetings from the heart, Guest Experience Team

8/10 Udmærket

Carlos Enrique, Boqueron

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean property, breakfast was very good.very good location from old town
Overnattede 4 nætter i december 2023
Svar fra Thank you for your feedback den 9. feb. 2024
Dear Mr. Enrique, Thank you very much for taking the time to leave your feedback regarding your stay at Hotel Don Pepe, Gran Meliá in Marbella. We are all thrilled to hear you enjoyed your stay with us, and hope to be able to welcome you back again soon. Best regards, Guest Experience Team

10/10 Fremragende

Juan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great weekend in soth Spain
Great beach hotel with several great restaurants. Will definitely go back
Overnattede 3 nætter i oktober 2023
Svar fra Guest Expereince Team den 23. okt. 2023
It is a pleasure to thank you on behalf of the entire team at Hotel Don Pepe, Gran Meliá for the time invested in sharing your experience with us and the followers of Expedia.com. We are pleased to know that you were able to appreciate the truly privileged location of our hotel. We hope to have a future opportunity to welcome you back to Marbella. Heartfelt greetings, Guest Experience Team

10/10 Fremragende

Zain Manhal

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel. Photos online don’t do it justice. Staff were incredible
Overnattede 4 nætter i oktober 2023
Svar fra Guest Experience Team den 13. okt. 2023
Dear Mr. Manhal, Thank you very much for taking the time to review your recent stay with us at Hotel Don Pepe, Gran Meliá. All the team are thrilled to hear that you had a pleasant experience, and we greatly appreciate your compliments to our wonderful staff who work tirelessly to create special memories for our guests. We hope to be able to welcome you back very soon to your home in Marbella. Greetings from the heart,

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful service
I visited this wonderful hotel to celebrate my sister's 50th birthday, and we were so pleased with the overall service. This hotel is truly a gem! The decor is stylish and the gardens and pool area were so well maintained. The hospitality staff were truly amazing and made my sister and i feel so welcomed and special. We send our sincere thanks to Isabel who was an exceptional host and always made time to stop and chat to all the guests. And the whole hospitality team, including our waiters Flores and Sylvia who always went above and beyond to serve us at breakfast. Such wonderful service. Thank you Gran Melia!
Overnattede 4 nætter i september 2023
Svar fra Greetings from Hotel Don Pepe, Gran Meliá den 7. okt. 2023
Dear Lisa,On behalf of the whole team of Hotel Don Pepe, Gran Meliá it is a real pleasure to transmit you our most sincere gratefulness for taking your time and sharing your experience.It is truly a pleasure for us to know that you enjoyed a pleasant stay and we will continue working with the same service philosophy to create new experiences to surprise our guests.We are all looking forward welcoming you back soon to Hotel Don Pepe.Best regars,Guest Experience Team

8/10 Udmærket

Roland

Synes godt om: Rengøring, service og personale
Schönes Hotel an ausgezeichneter Lage, etwas in die Jahre gekommen, Badezimmer zu klein, passt nicht zum hohen Preis. Frühstück gut aber immer das gleiche.
Overnattede 8 nætter i september 2023
Svar fra Greetings from Hotel Don Pepe, Gran Meliá den 1. okt. 2023
Dear Mr. Roland,It is a real pleasure to thank you on behalf of the entire team of Hotel Don Pepe, Gran Meliá for taking your time as for sharing your last experience with us and Expedia's followers.We are thrilled you loved our location in the sea front promenade. Moreover, we would like to inform you that your feedback have been seriously taken in consideration. We all hope to welcome you back to Hotel Don Pepe.Best regards,Guest Experience Team

10/10 Fremragende

EUAN ARTHUR

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff, lovely gardens, close to Marbella Old Town, large pool, excellent breakfast
Overnattede 8 nætter i september 2023
Svar fra Greetings from Hotel Don Pepe, Gran Meliá den 24. sep. 2023
Dear Mr. Arthur,First of all, thank you for choosing Hotel Don Pepe for your stay in Marbella and reviewing your experience with us.What a pleasure to read your flattering comment. We feel sincerely happy to know that you fully enjoyed your experience with us, our greatest goal is your satisfaction and knowing we got to exceed your expectations leaves us feeling very proud.We look forward to welcoming you back to your home in Marbella: Hotel Don Pepe, a Gran Meliá Hotel. Best regards, Guest Experience Team

10/10 Fremragende

Rodrigo

Overnattede 1 nat i september 2023
Svar fra Thank you for your feedback den 21. sep. 2023
Dear Mr Rodrigo, Thank you very much for taking the time to review your most recent stay at Hotel Don Pepe, Gran Meliá, in Marbella. We are thrilled that you had a pleasant experience with us, and hope to be able to welcome you back again soon. Greetings from the heart, Guest Experience Team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i august 2023
Svar fra Greetings from Hotel Don Pepe, Gran Meliá den 16. sep. 2023
Dear Guest,On behalf of the whole team of Hotel Don Pepe, Gran Meliá it is a real pleasure to transmit you our most sincere gratefulness for taking your time and sharing your experience at the hotel with us and the rest of Expedia's community.It is truly a pleasure for us to know that you enjoyed a pleasant stay and we will continue working with the same service philosophy to create new experiences to surprise our guests.We are all looking forward welcoming you back soon to Hotel Don Pepe!Best regars,Guest Experience Team

8/10 Udmærket

Margrethe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything is very good here. Breakfast as well. Bu what happen with the bacon at the breakfast ? Boild bacon ???? Should be fried bacon, please next time.
Overnattede 1 nat i august 2023
Svar fra Don Pepe, Gran Meliá den 23. aug. 2023
Dear Mrs. Margrethe, Firstly we would like to thank you for choosing the Don Pepe, Gran Meliá and for sharing your experience after your visit. We are thrilled you loved the hotel breakfast. We are sorry about the boiled bacon, we will transmit your message to see if we can prepare it next time better. We hope we see you soon at your home in Marbella. Greetings from the heart. Guest Experience Team

10/10 Fremragende

Cesar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything great
Overnattede 2 nætter i juli 2023
Svar fra Don Pepe, Gran Meliá den 17. jul. 2023
Dear Mr. Cesar,On behalf of the whole team of Don Pepe, Gran Meliá it is a real pleasure to transmit you our most sincere gratefulness for taking your time and sharing your experience at the hotel with us and Expedia.com's community.We all hope to welcome you back soon! Greetings from the heart, Guest Experience Team

10/10 Fremragende

afsaneh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful property with excellent service
Overnattede 2 nætter i maj 2023
Svar fra Don Pepe, Gran Meliá den 2. jun. 2023
On behalf of the whole team of Gran Meliá Don Pepe it is a real pleasure to transmit you my most sincere gratefulness for taking your time and sharing your experience at the hotel with us and the rest of Expedia.com's community.With regards to your comments, we are all truly happy and proud of your satisfaction as well as for your recognition! Specially, your mention to our service!We all hope to welcome you back soon, what we are all truly looking forward! Greetings from the heart, Guest Experience Manager

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
What can we say more. The best treatment ever. Thanks
Overnattede 3 nætter i maj 2023
Svar fra Greetings from Hotel Don Pepe, Gran Meliá den 1. jun. 2023
Dear Thomas,On behalf of the entire team of Hotel Don Pepe, it is a pleasure to thank you for taking your time and sharing your last stay with us and the Expedia’s followers!With regards to your comments, we are all truly happy and proud of your satisfaction as well as for your recognition.We look forward to welcoming you back very soon to your home in Marbella.Best regads,Guest Experience Team

10/10 Fremragende

Connor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great service and beautiful property for the area. Felt like a nice resort.
Overnattede 5 nætter i maj 2023
Svar fra Greetings from Hotel Don Pepe, Gran Meliá den 1. jun. 2023
Dear Mr. Connor,It is a real pleasure to thank you for taking your time and sharing your last stay with us and the rest of Expedia’s followers.With regards to your comments, we are all truly happy and proud of your satisfaction as well as for your recognition.We look forward to welcoming you back very soon to Hotel Don Pepe, Gran Meliá.Best regards,Guest Experience Team

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful hotel in great location with good restaurants internally and in the area.
Overnattede 7 nætter i maj 2023
Svar fra Don Pepe, Gran Meliá den 21. maj 2023
Dear Mr. Michael,It is a real pleasure to thank you on behalf of the entire team of Gran Meliá Don Pepe for taking your time as for sharing your last experience with us and Expedia's followers.In relation to your comments, I am sincerely happy regarding your likeness of the location of the hotel, as well as, the restaurants facilities! Moreover, I would like to inform you that your feedback have been seriously taken in consideration. Mr. Michael, we all hope to welcome you back to Gran Meliá Don Pepe! Greetings from the heart, Guest Experience Manager

8/10 Udmærket

jose

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Todo muy bueno el baño demasiado pequeño
Overnattede 3 nætter i maj 2023
Svar fra Don Pepe, Gran Meliá den 12. maj 2023
Estimado Sr. José, ¡Gracias por habernos elegido para su estancia en Marbella! Su opinión es muy importante para nosotros y nos alegra enormemente saber que ha tenido un buen comienzo. Sr. José, estamos a su entera disposición para lo que pudiera precisar. Un saludo, Abel López Ybarra Guest Experience Manager

8/10 Udmærket

meleigy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2023
Svar fra Greetings from Hotel Don Pepe, Gran Meliá den 21. apr. 2023
Dear Meleigy,On behalf of the entire team of Hotel Don Pepe, it is a pleasure to thank you for taking your time as for sharing your last stay with us and the Expedia’s community.In relation to your comments, we are sincerely happy to know you enjoyed your stay with us. Moreover, we would like to inform you that your feedback has been seriously taken into consideration.We are all looking forward to welcoming you back soon to Hotel Don Pepe!Best regards, Guest Experience Team

10/10 Fremragende

mary

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This was a fabulous hotel and the property is beautiful. In addition the food was top rate. Staff was very kind and helpful as well. One of the best places I have ever stayed!
Overnattede 2 nætter i april 2023
Svar fra Greetings from Hotel Don Pepe, Gran Meliá den 18. apr. 2023
Dear Mary,Good afternoon from the sunny Marbella!On behalf of the entire team of Hotel Don Pepe, Gran Meliá it is a real pleasure to express you our most sincere gratefulness for taking your time and sharing your experience at the hotel with us and the rest of Expedia's community!We are sincerely happy regarding your likeness of our location, breakfast and, specially, your mention to our service. We are glad to read that you enjoyed your stay with us.We are all sincerely looking forward to welcoming you back soon to your home in Marbella.Best regards,Guest Experience Team

10/10 Fremragende

John f

Overnattede 14 nætter i februar 2023
Svar fra Greetings from Hotel Don Pepe, Gran Meliá den 18. mar. 2023
Dear John F,It is a real pleasure to thank you on behalf of the entire team of Hotel Don Pepe, Gran Meliá for taking your time and reviewing the hotel regarding your recent experience with us!We are glad to know you fully enjoyed your stay in Marbella. We really appreciate your 5 star recognition.We look forward to welcoming you back very soon!Best regards,Guest Experience Team

10/10 Fremragende

Kadim

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023
Svar fra Greetings from Hotel Don Pepe, Gran Meliá den 21. feb. 2023
Dear Kadim,Dear Secu Zena,It is a real pleasure to thank you on behalf of the entire team of Hotel Don Pepe, Gran Meliá for taking your time and reviewing the hotel regarding your recent experience with us.We are glad to know you fully enjoyed your stay in Marbella.We look forward to welcoming you back very soon!Best regards,Guest Experience Team

10/10 Fremragende

Valerie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Relaxing holiday
Our stay was lovely all staff were friendly and professional
Overnattede 4 nætter i november 2022
Svar fra Guest Experience Team den 3. dec. 2022
Dear Ms. Valerie,Thank you very much for taking your time and sharing your experience at Hotel Don Pepe, Gran Meliá with us and Expedia's community!We are all truly happy and proud of your satisfaction as well as for your recognition, specially your mention to our staff!Thank you very much for your loyalty, it is a great pleasure having you as a guests.We are all looking forward to welcoming you back to your home in Marbella: Hotel Don Pepe, Gran Meliá!Greetings from the heart,Guest Experience Team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2022
Svar fra Guest Experience Team den 14. nov. 2022
Dear Anonymous,On behalf of the whole team of Hotel Don Pepe, it is a real pleasure to thank you for taking your time and sharing your experience with us and Expedia's community!We are glad to know you fully enjoyed your experience with us! Thank you for your recognition.The entire team hopes to welcome you very soon to your home in Marbella: Hotel Don Pepe, a Gran Meliá Hotel!Greetings,Guest Experience Team

10/10 Fremragende

Olga

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alles prima. Sehr nettes, freundliches Personal. Sie bemühen sich zum Wohle der Gäste sehr.
Overnattede 3 nætter i oktober 2022
Svar fra Guest Experience Team den 8. nov. 2022
Dear Ms. Olga,Thank you very much for taking your time and sharing your experience at Hotel Don Pepe, Gran Meliá with us and Expedia's community! We are all truly happy and proud of your satisfaction as well as for your recognition, specially your mention to our staff! Our greatest goal is your satisfaction and knowing we got to exceed your expectations leaves us feeling very proud. We are all looking forward to welcoming you back to your home in Marbella: Hotel Don Pepe, Gran Meliá!Greetings from the heart,Guest Experience Team

10/10 Fremragende

Franz, Brookfield

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Súper nice staff and very beautiful property!
Overnattede 2 nætter i september 2022
Svar fra Guest Experience Team den 23. sep. 2022
Dear Franz,On behalf of the entire team of Hotel Don Pepe, it is a pleasure to thank you for taking your time and sharing your last stay with us.With regards to your comments, we are all truly happy and proud of your satisfaction as well as for your recognition! Specially, your mention to our service!We look forward to welcoming you back very soon to Hotel Don Pepe! Greetings from the heart, (Guest Experience Team)

10/10 Fremragende

Zahra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2022
Svar fra Greetings from Hotel Don Pepe, Gran Meliá den 24. jul. 2022
Dear Mr. Zahra, Thank you very much for choosing Hotel Don Pepe, Gran Meliá for your stay in Marbella and reviewing your experience with us. We are glad to know you enjoyed your experience with us. Our greatest goal is your satisfaction and knowing we got to exceed your expectations leaves us feeling very proud. The entire team hopes to welcome you very soon to your home in Marbella: Hotel Don Pepe! Greetings from the heart, Guest Experience Team

2/10 Forfærdeligt

Shahram

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I paid $1,200 usd per night and the Ac did not work from the moment that I checked in! They kept on telling me that it would eventually cool off but it never did! They actually send a fan as a solution to the AC. This is the most ridiculous hotel I have ever seen!! Finally the second day I checked out and cut short my trip! Also they couldn’t get my safe to work but I had booked a king bed but they gave me a doubles!!
Overnattede 3 nætter i juli 2022
Svar fra Guest Experience Team den 20. jul. 2022
Dear Mr. Shahram, Thank you for choosing Hotel Don Pepe, Gran Meliá for your stay in Marbella and for taking your time to share your recent experience with us. First of all, we would like to ask you once again to accept our most sincere apologies for the inconveniences experienced. Our passion for service leads us to always be attentive to the needs and requests of our guests and we are sincerely sorry to learn about your disappointment. We are really sorry none of our efforts have been enough to solve them and not being able to provide you the real five stars service we are recognized for. We would be delighted to have another opportunity to welcome you back. Please, do not hesitate to contact us in advance to find the room that best suits your requirements. Greetings from the heart, Guest Experience Team