Udsigt fra overnatningsstedet

Anmeldelser af Southern Sun Maputo

4 out of 5
Southern Sun Maputo
Avenida da Marginal 4016, Maputo, Maputo

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 85 af i alt 149 anmeldelser" "
Bedømmelse på 8 − Udmærket. 45 af i alt 149 anmeldelser" "
Bedømmelse på 6 − Okay. 13 af i alt 149 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 149 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 149 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,8/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Ann-Charlotte

Overnattede 6 nætter i februar 2024

10/10 Fremragende

DJ

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

6/10 Okay

PIA Horne

Overnattede 1 nat i januar 2024

8/10 Udmærket

DANIEL

Overnattede 1 nat i januar 2024
Svar fra Chris Sengulane, Front of House Manager den 16. jan. 2024
Dear Daniel,Thank you for your email and review.We are pleased to know that you have enjoyed your stay and we take this opportunity to also thank you for choosing us.We look forward to have yo staying with us again in future.Kind regards,

10/10 Fremragende

Avantha

Overnattede 7 nætter i januar 2024
Svar fra Chris Sengulane, Front of House Manager den 10. jan. 2024
Dear Avantha,Thank you for your review and for sharing on your stay with us. We value your comments as they give us reassurance about the positive experiences the team always strives to provide.We do look forward to host you again in future.With kind regards and best wishes for 2024.

6/10 Okay

Mehroon

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2023
Svar fra Chris Sengulane, Front of House Manager den 9. jan. 2024
Dear Mehroon,Thank you for your review on your recent stay with us.We are pleased to know that you have enjoyed our stay and look forward t your next visit.Thank you for choosing us,Kind regards,

8/10 Udmærket

Bongani

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
All was good and friendly people...except not understanding wh3n you say family room...with a 16 year old son you NOT share same space with him
Overnattede 4 nætter i december 2023
Svar fra Chris Sengulane, Front of House Manager den 25. dec. 2023
Dear Mr Bongani,Thank you for sharing your review with us.We are pleased to know that you have enjoyed your stay, despite the expectation with regards to room size not being met. We do regret and we acknowledge that there is a communication gap that needs to be addressed.We want to thank you for choosing us and we wish you the best for 2024.Kind regards,

6/10 Okay

Analisa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra Chris Sengulane, Front of House Manager den 24. dec. 2023
Dear Analisa,Thank you for sharing your review and your opinion following your stay. We noted the rating and we value your feedback.We take this opportunity to thank you for the support, and we look forward to your next visit.Kind Regards,

6/10 Okay

BRAD

Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Food and dining room staff was great as well as the Assistant Food and Beverage manager Nasser. Rooms were outdated. Bathroom shower was in poor condition and the lighting in the bathroom was terrible. Pool lounge chairs were worn out.
Overnattede 3 nætter i december 2023
Svar fra Chris Sengulane, Front of House Manager den 5. dec. 2023
Dear Brad,Thank you for taking the time to provide us with your comments and feedback. We are pleased to know that you had the chance to meet and interact with our Manager Nasser, and the team also made a positive impact on your experience.We note your feedback on the room facilities and the aspects you have highlighted and we undertake to rectify these.We remain available to assist you in every possible way we can.Kind Regards,

10/10 Fremragende

Maria

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a fantastic stay here. Even though there were some Mastercard issues everyone was very helpful and service minded. The breakfast was fantastic
Overnattede 3 nætter i november 2023
Svar fra Chris Sengulane, Front of House Manager den 29. nov. 2023
Dear Maria,Thank you for your review. we are very pleased to learn that you have had a wonderful experience with us and were to experience the warmth and the hospitality of Southern Sun Maputo,We take this opportunity to thank for you for your understanding, with the issue of the cards.Kind regards,

10/10 Fremragende

Synnøve

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023
Svar fra Chris Sengulane, Front of House Manager den 8. nov. 2023
Dear Ms Lunde,Thank you for your continuous support and for providing us with your feedback.It is always reassuring to receive the feedback, and to know that we have met the expectations.We look forward to host you again soon.Kind regards,

6/10 Okay

James, Van Nuys

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Internet in the room was poor. I had to go downstairs to do my work. The food was soso. I checked out a day early and want a refund for one night.
Overnattede 3 nætter i oktober 2023
Svar fra Chris Sengulane, Front of House Manager den 2. nov. 2023
Dear James,Thank you for taking the time to provide us with feedback, following your stay with us,We note your comments, and we regret that you have been affected by internet outages we faced over the past couple of days - we do apologize for the inconvenience caused..With regards to the refund, kindly notify Expedia for booking terms and conditions.Kind regards,

10/10 Fremragende

Per

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i oktober 2023
Svar fra Chris Sengulane, Front of House Manager den 25. okt. 2023
Dear Per,We thank you for your review and for providing us with your opinion following your recent stay.We are pleased to know that you have enjoyed your stay, and we look forward to host you again in the future.Kind regards,

10/10 Fremragende

Synnøve

Overnattede 1 nat i oktober 2023
Svar fra Chris Sengulane, Front of House Manager den 15. okt. 2023
Dear Ms Synnove,Thank you once again for providing us with your evaluation of our services. the ratings are noted and will assist to highlight our best performing areas.We do look forward to your next visit.Kind regards,

10/10 Fremragende

Synnøve

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Chris Sengulane, Front of House Manager den 9. okt. 2023
Dear Ms Lunde,Thank you once again for the review - we are grateful for the feedback and please to know that you have enjoyed you stay with us.we look forward to your return..Kind regards,

10/10 Fremragende

Kathrine

Overnattede 1 nat i oktober 2023
Svar fra Chris Sengulane, Front of House Manager den 9. okt. 2023
Dear Ms Idas,Thank you for taking the time to review our services, and for the referralShould there be anything that you would like us to do, to make your stay more enjoyable, please do not hesitate to contact us.Kind regards

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2023
Svar fra Chris Sengulane, Front of House Manager den 18. sep. 2023
Dear Peter,We would like to thank you for taking the time to share your review and rate the experience, following your stay with us.We look forward to host you again on your next visit to Maputo.Kind regards,

6/10 Okay

Scott

Overnattede 7 nætter i august 2023
Svar fra Chris Sengulane, Front of House Manager den 18. sep. 2023
Dear Scott,Thank you for choosing the Southern Sun Maputo, and for taking the time to provide us with the feedback on your stay.We look forward to have you staying with us again.Kind Regards,

10/10 Fremragende

Ayodeji

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra Chris Sengulane Front of House Manager den 15. aug. 2023
Dear Ayodeji,Thank you for your review; we are delighted that you have enjoyed your stay and were able to experience the Southern Sun's hospitality.We look forward to host you on your next visit and we thank you for choosing us.Kind regards,

6/10 Okay

Ikuho

Overnattede 2 nætter i august 2023
Svar fra Chris Sengulane, Front of House Manager den 18. sep. 2023
Dear Ikuho,We thank you for sharing the feedback on the experience at Southern Sun Maputo, and we look forward to host you on your next visit to Maputo.Kind regards,

10/10 Fremragende

Arie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i juli 2023
Svar fra Chris Sengulane, Front of House Manager den 6. aug. 2023
Dear Arie,We would like to thank you for your review, the positive feedback is very important, as it helps to reassure us on the efforts being made by the team to provide the best service.We do look forward to host you again in the future.Kind regards,

10/10 Fremragende

Alain

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A lovely place to stay for some nights.
Nice hotel in Maputo. Arlindo was especially very helpful. Some of the people in the restaurant could have been a bit more smiling and service minded though. The smell in our room was not so good, a bit "old, humid smell", but all in all a good stay with good food. Very nice garden and swimmingpool area.
Overnattede 3 nætter i maj 2023
Svar fra Chris Sengulane Front of House Manager den 5. jun. 2023
Dear Alain,Thank you very for the insightful and constructive feedback, following your stay with us. We note your acknowledgment to Arlindo for the service provided during your, and also the aspects for improvement you have highlighted.We do look forward t host your again in future,Kind regards,

10/10 Fremragende

A

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2023
Svar fra Chris Sengulane Front of House Manager den 5. jun. 2023
Good Evening,Greeting from the Southern Sun Team!We are delighted that you have enjoyed your stay and took memorable images of our magnificent views.We look forward to continue to host you whenever you visit Maputo.Kind regards,

10/10 Fremragende

Rina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very cozy and cute.
Overnattede 7 nætter i april 2023
Svar fra Chris Sengulane Front of House Manager den 23. maj 2023
Dear Rina,Thank you for your kind feedback, following your stay with us. We are delighted that you were able to experience our hospitality and left with a positive opinion about the facilities.We hope to welcome you again in future.Kind Regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring
Overnattede 2 nætter i april 2023
Svar fra Chris Sengulane Front of House Manager den 19. apr. 2023
Dear Guest,Thank you for taking the review on Southern Sun Maputo, following your stay with us. We appreciate your feedback, as it helps us to understand and measure the level of satisfaction.We look forward to host you again on your future visits to Maputo.Kind Regards,

10/10 Fremragende

Peter

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Frühstück, Lage, Sicht auf das Meer
Overnattede 6 nætter i april 2023
Svar fra Chris Sengulane Front of House Manager den 19. apr. 2023
Dear Peter, We would like to thank you for staying with us and for sharing your feedback.We are delighted that we have met expectations, and our breakfast setting, and the views and location made to memorable experience of your time in Maputo.We look forward to host you again, on your next visit to Maputo, and on behalf of Southern Sun team we thank you for the support.Kind regards,

10/10 Fremragende

Synnøve

Overnattede 1 nat i marts 2023
Svar fra Chris Sengulane Front of House Manager den 7. mar. 2023
Dear Synnøve,We would like to thank you for once again taking some of your time to give us some valuable feedback.We trust that you are enjoying your experience, and should you need any assistance, please do not hesitate to contact us.Kindest Regards,

8/10 Udmærket

davd

Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 1 nat i februar 2023
Svar fra Chris Sengulane Front of House Manager den 30. mar. 2023
Dear David,Thank you for taking the time to review the services we provide. We are delighted to know that your overall experience has been a positive one, and we trust that we will continue to provide you with our hospitality on your next visit to Maputo.Best regards,

10/10 Fremragende

Paulo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One of the best in Maputo
I Highly recommend the Suthern Sun Hotel Although the rooms need a little bit of an update, as certain things start to look a little bit old and rusty, but it’s always kept clean. People are kind, eficiente, room and bed are comfortable, and food is great 👍👌
Overnattede 3 nætter i januar 2023
Svar fra Chris Sengulane, Front of House Manager den 21. jan. 2023
Dear Paulo,Thank you for sharing on your positive experience over your recent stay with us - we are delighted to know that we met the expectations on several fronts.We thank you for your support, and look forward tp your next visit.Kind Regards,

8/10 Udmærket

Dorien

Overnattede 2 nætter i december 2022

8/10 Udmærket

Nicholas

Relaxing environment, love it
I had a good time
Overnattede 3 nætter i december 2022
Svar fra Chris Sengulane Front of House Manager den 27. dec. 2022
Dear Nicholas,Thank you for taking the time to review your experience on your recent stay with stay. we are delighted that have enjoyed your stay and we look forward to host you again.Kind regards,

10/10 Fremragende

Synnøve

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2022
Svar fra Chris Sengulane, Front of House Manager den 22. okt. 2022
Dear Synnove,Once again, we thank you for sparing moments of your time to respond to our invitation for comments - we do appreciate and value the feedback you have given.We look forward to your next visit and we thank you for choosing us.Kind regards,

10/10 Fremragende

Tomeika

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2022

10/10 Fremragende

Synnøve

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2022
Svar fra Chris Sengulane Front of House Manager den 19. okt. 2022
Dear Synnove,Thank you for taking the time to review our services and our facilities, following your recent experience at Southern Sun Maputo.We are pleased to see that you had had a pleasant stay, and we look forward to host you again soon,.Kind regards,

8/10 Udmærket

Melissa

Overnattede 1 nat i september 2022

10/10 Fremragende

Melissa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful location!
Overnattede 2 nætter i september 2022
Svar fra Chris Sengulane, Front of House Manager den 5. sep. 2022
Dear Melissa,Thank you for your review and feedback.We are delighted that you took positive impression of our hotel and enjoyed your experience.We thank and look forward to host you again.Kind regards,

10/10 Fremragende

Chetanbhai

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Little slow service.
Overnattede 4 nætter i august 2022
Svar fra Chris Sengulane, Front of House Manager den 2. sep. 2022
Dear Chetanbhai,Thank you for the review, and also for the positive feedback on your stay at Southern Sun Maputo.We do look forward to host you again in future.Kind regards,

8/10 Udmærket

Pamela

Overnattede 1 nat i august 2022

10/10 Fremragende

Steve

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2022
Svar fra Chris Sengulane, Front of House Manager den 26. aug. 2022
Dear Steve,Thank you for taking the time to review our services. We are delighted that you have enjoyed your stay and had a pleasant experience.We look forward to host you again in future.Kind Regards,

10/10 Fremragende

Stephen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Relaxing and rejuvenating!
Very comfortable and welcoming vibe throughout the visit. Beds are wonderful. WiFi was always available throughout their facility and outdoors. Breakfasts are amazing! Employees act like they enjoy working at Southern Sun. Very clean!
Overnattede 1 nat i august 2022
Svar fra Chris Sengulane, Front of House Manager den 24. aug. 2022
Dear Stephen,Thank you for your detailed and insightful review.We are pleased to learn that you had a positive experience and were able to enjoy our hospitality.We thank you for the encouraging words and recognition and we pledge to continue to provide the best service we can.With kind regards,

8/10 Udmærket

Celio Armando

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Atendimento sempre cordial e amistoso
O hotel está muito bem conservado e os funcionários foram swempre muito atenciosos e cordiais. O café da manhã é bom e completo. Sua localização também é muito boa. Apenas que quando eu reservei no hoteis.com recebi a informação de que o meu quarto teria 40 metros quadrados e na verdade não tinha nem metade disso de tamanho, mas apesar desse detalhe a estadia foi muito boa.
Overnattede 2 nætter i juli 2022
Svar fra Chris Sengulane, Front of House Manager den 1. aug. 2022
Prezado Senhor Célio Armando, Queremos manifestar o nosso apreço pelos seus comentários positivos em relação a estada connosco. Apesar das expectativas em relação as dimensões do quarto, foi gratificante saber que teve uma experiência positiva e leva consigo boas recordações. Aguardamos anciosamente pela sua próxima visita. Cordialmente,

10/10 Fremragende

Frances

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great business hotel
I hadn’t been at Southern Sun for 8 years. It’s larger now but with same high quality attention. Staff went out of their way to help me with things.
Overnattede 5 nætter i juli 2022
Svar fra Chris Sengulane, Front of House Manager den 1. aug. 2022
Dear Frances, Thank you for taking the time to share with us on your coming back experience. We are please to know that you were happy to see the improvement and extension works we have managed to achieve We remain committed to provide you with our services, and we hope to see you again soon, Warm regards,

10/10 Fremragende

Tomeika

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The beach access and poolside are beautiful. The seafood platter was absolutely delicious. Overall a great experience
Overnattede 1 nat i juni 2022
Svar fra Chris Sengulane, Front of House Manager den 20. jun. 2022
Dear Tomeika, Thank you for taking the time to roved us with valuable feedback and insight, following you stay. we are delighted that you have had a pleasant experience, and we do look forward to host you once again. On behalf of the Southern Sun Team, we thank you, Kind regards,

10/10 Fremragende

Vincent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2022
Svar fra Chris Sengulane, Front of House Manager den 7. jun. 2022
Dear Mr Vincent, Thank you for your review - this goes a long to highlight the main factors that contribute to define a pleasant experience. We do look forward to your next visit. Kind Regards,

10/10 Fremragende

Vincent

Overnattede 1 nat i maj 2022
Svar fra Chris Sengulane Front of House Manager den 21. maj 2022
Dear Mr Vincent, Thank you for taking the time to review our hotel and its services, following your stay. We value your feedback and invite comments on your overall experience. Kind regards,

10/10 Fremragende

Synnøve

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i marts 2022
Svar fra Chris Sengulane, Front of House Manager den 11. mar. 2022
Dear Synmøve, Thank you for taking the time to review our services and provide us feedback on your recent stay with us. We are delighted to know that your experience has been quite pleasant and we do look forward to host you again in future. Kind Regards,

2/10 Forfærdeligt

Edward

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The toilet was giving off a terrible smell.. The rooms were small.. The service was terrible.. I will never stay here again!!!
Overnattede 2 nætter i februar 2022
Svar fra Chris Sengulane Front of House Manager den 21. feb. 2022
Dear Mr. Edward, Thank you for sharing your comments and feedback on your recent stay with us. We regret that we did not meet the expectations, and our management was not made aware of your unsatisfactory experience, to take the necessary corrective measures. Sincerely,

10/10 Fremragende

Jens

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very service minded staff
Litt spesiell innsjekk som var relativ upersonlig og overraskende kort, men alt i alt på en positiv måte. De ansatte er er utrolig vennlige og gir fantastisk service. Det ble rettet forespørsel om glutenfri alternativ i restauranten på forhånd. Det er ikke alltid lett å bevege seg rundt i Afrika og overholde dette, men her hadde de kjøpt inn dette på forhånd slik at det var mulig å spise med riktig god samvittighet. Dette er sjelden vare i denne delen av verden og var et stort pluss.
Overnattede 3 nætter i januar 2022
Svar fra Chris den 25. jan. 2022
Kjære herr Jens, Takk for tilbakemeldingen og for at du deler med oss om dine kostholdsbehov i forkant av oppholdet. Det var en glede å betjene deg, og vi er glade for å vite at vi oppfyller dine forventninger. Ser frem til ditt neste besøk. Vennlig hilsen,

10/10 Fremragende

Scott

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The place to stay in Maputo
Staff is friendly, and there is someone available that can speak English. Restaurant is excellent and is open till 8 pm, with the local COVID restrictions, this is a valuable option to eat. There are other restaurants in the area to add verity. Laundry service is fast, and the staff do great work maintaining the rooms.
Overnattede 22 nætter i august 2021

8/10 Udmærket

Joseph

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 26 nætter i juli 2021