This was my second, outstanding stay at the Grand. I stayed for 10 nights this trip. I was treated like royalty. Ivy at Reception gave me an upgraded room and floor — resulting in a panoramic 29th floor view. Dannah was my housekeeper and was very attentive, conscientious, and accommodating. Darius the doorman was unfailingly welcoming. I have received the best hospitality here! TEN stars! I’ll be returning again in a couple weeks and can’t wait.