Bar (på overnatningsstedet)
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Anmeldelser af Crowne Plaza Manchester Airport, an IHG Hotel

4 out of 5
Crowne Plaza Manchester Airport, an IHG Hotel
Ringway Road, Manchester Airport, Manchester, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 412 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 387 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 131 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 50 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 24 af i alt 1004 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Victor

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fodboldtur til Old Trafford
Dejlige værelser. Rigtig god service i tjek ind og restauranten.
Overnattede 2 nætter i januar 2024
Svar fra Edward K den 26. jan. 2024
Thank you very much for your lovely feedback about your recent stay here at Crowne Plaza Manchester Airport. We are sincerely grateful for your positive comments. It gives us such gratification to hear how much you enjoyed the service you have received. I will certainly pass on your great feedback and kind words to our Crowne Plaza team. We are look forward to welcoming you back!

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tæt på lufthavn med hurtig shuttleservice. Lækkert værelse med kaffe og vand
Overnattede 1 nat i august 2019

10/10 Fremragende

Camilla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel
Nem adgang til lufthavnen
Overnattede 1 nat i juli 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i april 2019

8/10 Udmærket

Claus M

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Placering ved lufthavn og station
God placering lige ved lufthavnen og tog- og busstationen
Overnattede 1 nat i januar 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2018

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
convenience is key
nice enough and conveniently located
Overnattede 1 nat i december 2018

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2018

8/10 Udmærket

Allan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2018

8/10 Udmærket

Esben

Synes godt om: Rengøring, service og personale, værelsets komfort
God lokation i gåafstand fra terminal 3. (Shuttlebusser direkte fra Hoteldøren). Venligt personale.
Overnattede 1 nat i oktober 2018

8/10 Udmærket

Klaus

Rigtig fint. Ikke megen ventetid på kørsel til lufthavn
Overnattede 1 nat i august 2018

8/10 Udmærket

Ole anthon

Synes godt om: Rengøring, service og personale, værelsets komfort
Godt hotel
Fint hotel, god service, men udvalget af mad var mangelfuld.
Overnattede 1 nat i august 2018

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i november 2017

8/10 Udmærket

Philip

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Nigel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The reception staff were friendly and helpful. I didn’t use the restaurant facilities. I arrived by train and found the hotel very difficult to locate…. No signs anywhere visible.
Overnattede 1 nat i maj 2024
Svar fra Emma den 13. maj 2024
Thank you very much for your review. We are glad that you enjoyed your stay with us especially the experience with our friendly and helpful staff. I am sorry to hear about the difficulty you had locating the hotel and will feed this back to the relevant department to see how we can improve this. We hope to welcome you back soon.Kind Regards

10/10 Fremragende

Nicholas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were quiet - which is great considering it's proximity to the airport. Easy walk. Rooms felt recently refurbished and everything worked. Bedding was lush !! Nice deep pillows and duvet - not the pancakes you sometimes get for pillows !! I really recommend this hotel if you're unsure which airport hotel to go for.
Overnattede 1 nat i maj 2024
Svar fra Emma den 13. maj 2024
Thank you for taking the time to deliver your excellent feedback to us. It is great to hear we met your expectations and you had a comfortable stay with us. Thank you for recommending us to others. We look forward to welcoming you again whenever your travels bring you back to Manchester Airport.Kind Regards

10/10 Fremragende

RAJESH

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great comfortable room next to airport terminal
Overnattede 1 nat i maj 2024
Svar fra Emma den 13. maj 2024
Thank you very much for your review. We are glad that you enjoyed your stay with us and happy to hear that the location is well suited for your travel purpose. We hope to welcome you back again whenever your travels bring you back to Manchester Airport.Kind Regards

6/10 Okay

Shane

Synes godt om: Rengøring, service og personale
Disappointed there was no courtesy bus provided as is the case with some of the other hotels at the airport
Overnattede 1 nat i maj 2024
Svar fra Emma den 6. maj 2024
Thank you for taking the time to leave your feedback. We are currently working with a third party company The Car Park People to provide our shuttle service to and from the Airport and Train Station. I do apologise you were not informed of this and will feed this back to the relevant department. Kind Regards

10/10 Fremragende

david, Kitchener

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Newly refurbished. Friendly, helpful staff, convenient to the airport. Had a good meal in the restuarant.
Overnattede 2 nætter i april 2024
Svar fra Emma den 6. maj 2024
Thank you for sharing your lovely review regarding your recent stay with us, we really are grateful of you taking time to leave your feedback. We are glad that you enjoyed your stay with us especially the experience with our friendly and helpful staff. It is great to hear you enjoyed our newly refurbished facilities. We hope to welcome you back in the near future.Kind Regards

6/10 Okay

Richard

Rejste med familie
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
There were literally mice running around in the room. Everything in the room was fine up until that moment. barf!
Overnattede 1 nat i april 2024
Svar fra Emma den 6. maj 2024
I would like to assure you that we pay careful attention to feedback such as you have provided. Your remarks have been shared with our Hotel Management Team for further review and investigation. I would like to take this opportunity to apologise for any upset this incident has caused. I am certain that the issue encountered will be addressed accordingly.Kind Regards

10/10 Fremragende

Marie, Indialantic

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff … great breakfast comfy and cozy
Overnattede 1 nat i marts 2024
Svar fra Emma den 6. maj 2024
Thank you for your great review, we really do appreciate you sharing it with us. It is always a pleasure to know that we have delivered exceptional service to our guests. We look forward to welcoming you back again whenever your travels bring you back to Manchester Airport.Kind Regards

10/10 Fremragende

Susan

Rejste i en gruppe
Synes godt om: Faciliteter
The staff were great and our evening meal was good too.
Overnattede 1 nat i april 2024
Svar fra Emma den 6. maj 2024
Thank you very much for your lovely review. We are glad that you enjoyed your stay with us especially the experience with our staff and the restaurant. We hope to welcome you back soon.Kind Regards

10/10 Fremragende

Gerard

Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Michael graham

Rejste med familie
The hotel was clean staff were excellent. However It was the worse nights sleep I’ve ever had at a hotel! The bed was awful. So I payed £100 for a sleepless night!!
Overnattede 1 nat i april 2024
Svar fra Emma den 28. apr. 2024
Thank you for sharing your comments with us regarding your recent stay. We do apologise for not meeting your expectations. We know how important a good night's sleep is, and I'm sorry for the let-down. I have relayed your comments to the relevant department. Kind Regards

4/10 Dårligt

Gary

Rejste med partner
Only one towel in the room, pillows like breeze blocks. Left in the morning with a damp crook neck.
Overnattede 1 nat i april 2024
Svar fra Emma den 18. apr. 2024
Thank you for taking the time to leave your feedback. We are sorry to hear about these aspects of your stay that disappointed you. We know how important a good night's sleep is, and apologise for the let-down. We will be feeding this back to our Executive Housekeeper.Kind Regards

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All around a good experience
Overnattede 1 nat i april 2024
Svar fra Emma den 18. apr. 2024
Thank you very much for your lovely review. We really are grateful of you taking time to leave your feedback.We look forward to welcoming you back again soon.Kind regards

10/10 Fremragende

Norman

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great refurb food excellent
Overnattede 1 nat i april 2024
Svar fra Charlie den 9. apr. 2024
Thank you for the Great Feedback.

10/10 Fremragende

Martin

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff. Well stocked bar. Good restaurant.
Overnattede 2 nætter i april 2024
Svar fra Emma den 4. apr. 2024
Thank you for your great review, we really do appreciate you taking the time to leave your feedback. We look forward to welcoming you back again soon.Kind regards

10/10 Fremragende

Michele

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was great, room doors felt like you were entering a college dorm or hospital, but the actual rooms themselves were nice.
Overnattede 3 nætter i marts 2024
Svar fra Charlie den 28. mar. 2024
Thank you Michele for the great feedback. We will check the door closing system of the room as well.

8/10 Udmærket

Merryn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff and amenities were great. The food I got for room service could have been better but overall a lovely stay
Overnattede 1 nat i marts 2024
Svar fra Charlie den 26. mar. 2024
Thank you for sharing your experience with us, we really do appreciate it.We hope to see you again soon.

2/10 Forfærdeligt

Samuel

Synes ikke om: Service og personale
Arrived and despite paying for my room 2 weeks earlier, I got told they had overbooked at check in and they moved me to a different Hotel at midnight, horrendous service
Overnattede 1 nat i marts 2024
Svar fra Charlie den 28. mar. 2024
Hi Samuel, Please accept our sincere apologies for the inconvenience caused.

10/10 Fremragende

David

Overnattede 1 nat i marts 2024
Svar fra Emma den 29. mar. 2024
Thank you for your feedback.

10/10 Fremragende

Justine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Food in The Grill was fabulous. Very helpful staff.
Overnattede 1 nat i marts 2024
Svar fra Charlie den 26. mar. 2024
We very much appreciate such excellent feedback from our valued guests such as yourself!

6/10 Okay

Andrew

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The decor needs an update urgently, especially the corridors. When I was checking out there were carpet fitters coming in, so this may be resolved soon. The heating / air con in my room wasn't working. I was provided with a small oil heater which didn't do much but it was provided very quickly. For my inconvenience I was offered a free Starbucks coffee. Woohoo! The staff were really good so that's a definite plus.
Overnattede 1 nat i februar 2024
Svar fra Charlie den 28. mar. 2024
Thank you for the feedback, Andrew

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024
Svar fra Charlie den 28. mar. 2024
Thank you for your feedback.

10/10 Fremragende

Rokas

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnight stay review
The welcome was nice and the staff were nice especially Habiba was very helpful. The stay had complimentary items and everything we needed. Also we stayed in a room that was quiet and cosy room with the comfiest bed ever. The main issue was that WiFi could be better as it didn’t work properly.
Overnattede 1 nat i februar 2024
Svar fra Charlie den 28. mar. 2024
Hi Rokas, Thank you for your feedback.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente escolha quando vc precisa pegar outro voo no dia seguinte.
Overnattede 1 nat i februar 2024
Svar fra Charlie den 26. mar. 2024
We very much appreciate such excellent feedback from our valued guests such as yourself!

8/10 Udmærket

Neil

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Charlie den 28. mar. 2024
Hi Neil, Thank you for your feedback.

10/10 Fremragende

Elaine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The food choice was excellent and reasonably priced. My room on the ground floor had just been recently refurbished and was very clean .
Overnattede 1 nat i januar 2024
Svar fra Edward den 13. feb. 2024
Thank you for taking the time to share your experience with us. We are glad to note that you enjoyed the stay!Kind Regards, CP Hotel Team

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were very helpful and friendly
Overnattede 1 nat i januar 2024
Svar fra Edward den 13. feb. 2024
Hi SusanThanks kindly for the positive review and we will be sure recognise the achievement of the team.Kind Regards, CP Hotel Team

4/10 Dårligt

Alan

Synes ikke om: Service og personale
Disappointing.
We stayed at this hotel prior to a flight to Singapore. It was not a good start. It was very difficult to find a reasonable way to get to the hotel from the station (even though it is very close). Service was poor, the restaurant was chaotic, I could go on. Suffice to say we will not be staying at this hotel again.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Po Sze Mabel

Overnattede 1 nat i januar 2024
Svar fra Edward den 13. feb. 2024
Thank you for sharing your review regarding your recent stay with us. Kind Regards, CP Hotel Team

8/10 Udmærket

michael

Overnattede 1 nat i januar 2024
Svar fra Edward den 13. feb. 2024
Thank you for sharing your review regarding your recent stay with us. Kind Regards, CP Hotel Team

10/10 Fremragende

Pamela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Edward den 13. feb. 2024
Thank you for sharing your positive review regarding your recent stay with us. Kind Regards, CP Hotel Team

2/10 Forfærdeligt

Lesley

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Edward den 13. feb. 2024
Dear LesleyThank you for taking the time to share your experience with us. We are truly sorry that we have not met your expectations on this visit.Kind regards, CP Hotel Team

8/10 Udmærket

Sittichai

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good stay before holiday
Great first night before holiday trip of a life time, room had a slight problem with shower and staff were amazing gave us a second room and allowed us to use the first thus avoiding repacking to change rooms.
Overnattede 1 nat i januar 2024
Svar fra Edward K den 26. jan. 2024
Thank you very much for your lovely feedback about your recent stay here at Crowne Plaza Manchester Airport. We are sincerely grateful for your positive comments. It gives us such gratification to hear how much you enjoyed the service you have received. I will certainly pass on your great feedback and kind words to our Crowne Plaza team. We are look forward to welcoming you back!

10/10 Fremragende

Pamela

Overnattede 1 nat i januar 2024
Svar fra Edward den 13. feb. 2024
Dear PamelaThank you for sharing your positive review regarding your recent stay with us. Kind Regards, CP Hotel Team