¡ Muchas gracias por tu valoración tan positiva !

Dear Jan, We appreciate the time you have taken to leave us a positive comment. Our location is exceptional to fully enjoy the historic center of the city of Malaga. Best regards,

Dear Charlotte,thank you so much to leave us a positive review.Kind regards,

Dear Louise,We apologize that you felt that our staff did not live up to your expectations on this occasion. We are at your entire disposal for any problem that may arise, even if it is a situation that you do not consider appropriate.Kind regards,

Thanks you so much to leave us a positive evaluation.

Gracias por su valoración. Saludos,

¡ Muchas gracias por el tiempo que ha dedicado a dejarnos una valoración !

¡ Muchas gracias por el tiempo que ha dedicado a dejarnos una valoración tan positiva ! Un cordial saludo,

Dear Howard, Thanks for your amazing comments. We are glad to know that you enjoyed of the Hotel. Looking forward to welcoming you soon.Best regards,

¡ Muchas gracias por su valoración !

¡ Muchas gracias por el tiempo dedicado a dejarnos una valoración tan positiva !

Dear Clus, Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.Kind regards.

Dear Camilla, it is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated. Kind regards.

Dear Lotte, Thank you for reporting us your experience after your last stay at Grupo Premium! It is a real honor to know that you enjoyed it. Best regards!

Dear guest, We are sorry to read your comments. We have really central location that´s why there are so many people and bars arround. We always close room- corridors doors during the hole evening. Best regards, The Reception Team.

Dear Charlotte, Thank you for taking the time to share your feedback. We are pleased that you had a great stay with us at Alcazaba Premium Hotel and I hope that we have the opportunity to welcome you back again soon. Kind regards,

Dear guest, thank you for reviewing our hotel. We are happy you liked our convenient location. We value your feedback and hope to have the opportunity to welcome you again.

Hello NicolasThank you very much for taking the time to give us your honest feedback on your stay with us.We look forward to welcoming you back next time.Best regards,

Hello Eugène!What a big pleasure to read your nice comment referring your last stay with us, we are glad to know that you enjoyed your stay with us. Thank you so much for it and for sharing it!Looking forward to welcoming you soon.

Hello Dell!We are glad to know that you enjoyed your stay with us, especially the restaurant and the view. Thabk you very much for taking your time to write a review for our Hotel.Looking forward to welcoming you soon.

Hello Luca!Thanks for your comments. We are glad to know that you enjoyed of the hotel and Málaga. We are deeply sorry that your experience wasn’t as positive as you expected due to the noise.We take note of your suggestions for improvement which will help us to continue improving our services and so that this situation doesn’t happen again.Looking forward to welcoming you soon.

Dear Nicholas, We are sorry that your experience was not as positive as you expected. We would have liked to have known about this problem so we could provide an immediate solution.Looking forward to welcoming you soon.Kind regards,

Hi Rudy!Thank you very much for you positive feedback.Looking forward to welcoming you soon.

Hello Vanessa!We are glad to know that you enjoyed the location, our facilities and our wonderful terrace. It has been very kind of you, that you took the time to let us know about your amazing experience.Looking forward to welcoming you soon.

Dear Joanne, thank you very much for this comment and review. It helps us to keep working in our excellence in the service.

¡ Muchas gracias por su valoración positiva !

Dear Ashley, We are very grateful for the kind words you leave us about our Hotel and about our staff. We love to know that you have enjoyed the service and the view of the Alcazaba. We look forward to your visit again. Kind regards,

Estimado Carlos Alberto,nos encanta conocer que ha disfrutado plenamente de su estancia con nosotros. Muchas gracias por dedicar parte de su tiempo a hacérnoslo saber. Un cordial saludo,

Dear Eva, Thank you very much for leaving us a comment telling us your experience in our Hotel. We are very sorry to hear that you found the establishment noisy. We would have appreciated that you had specified at our reception which aspects you found noisy. From there, receptionist could had done something to improve your stay, moreover with comment like yours, we can work on this aspects in the coming future as we take into consideration all our guests suggestions.Kind regards,

¡ muchas gracias por su valoración positiva !

Dear Edward, thank you so much to leave us a positive comment. We are happy to know that you could enjoy your stay with us. Kind regards,

Dear Shilpesh, We are very sorry to learn that your stay with us on this occasion has not been fully satisfactory. We regret that you felt our rooms were not clean, as the rooms are cleaned daily with specialized products. The reception is always at your disposal to solve any situation and in this case, we would be happy to have helped you.Kind regards,

¡ Muchas gracias por su valoración positiva!

Dear Blaise, We love knowing that you have enjoyed your stay with us. Unfortunately our location in the heart of Malaga means a lot of traffic throughout the day. Best regards,

¡Muchas gracias por su valoración tan positiva!

Dear Anke, thank you so much to leave us a positive comment telling us your experience in our Hotel. We love knowing that you have enjoyed your stay. All hotel staff are at your disposal to help you at all times. We look forward to seeing you again at the Hotel. Kind regards,

Dear Mona, Thank you very much for your comment. We look forward to his visit another time.Kind regards,

¡ Muchas gracias por su valoración positiva !

¡ Muchas gracias por su valoración positiva !

¡ Muchas gracias por su valoración tan positiva !

Dear Stefan, Thank you very much for taking the time to leave us a comment telling us your experience in our Hotel. Comments with words as kind as yours help us to continue working day by day in search of excellence. We look forward to your visit again. Best regards,

Dear Matthew,We love to know that you have been able to fully enjoy staying with us. We are proud to have met your expectations on this occasion. We will consider your words to improve all those aspects that do not involve the full satisfaction of our guests.Kind regards,

Dear Nandy,We love to know that you have been able to fully enjoy staying with us. We are proud to have met your expectations on this occasion. We look forward to your visit again. Kind regards,

Dear Anne-Sofie,We love to know that you have been able to fully enjoy staying with us. We are proud to have met your expectations on this occasion. Kind regards,

Dear Jamal,Thank you very much for leaving us a comment with such kind words, we are very grateful. We love to know that you have fully enjoyed your stay with us.Kind regards,