Arkitektur

Anmeldelser af Fairmont Makkah Clock Royal Tower

5 out of 5
Fairmont Makkah Clock Royal Tower
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Makkah

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 560 af i alt 999 anmeldelser" "
Bedømmelse på 8 − Udmærket. 228 af i alt 999 anmeldelser" "
Bedømmelse på 6 − Okay. 91 af i alt 999 anmeldelser" "
Bedømmelse på 4 − Dårligt. 43 af i alt 999 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 77 af i alt 999 anmeldelser" "

8,8/10

Rengøring

8,4/10

Service og personale

8,8/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Badr

Overnattede 2 nætter i september 2022
Svar fra Hotel Management Team den 10. jan. 2023
Dear Badr, Thank you for the perfect rating. We hope we achieved our goal of making your stay memorable by providing outstanding service and keeping up with our latest. We are looking forward to your next visit.

10/10 Fremragende

Oury

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i maj 2024
Svar fra Hotel management den 28. maj 2024
Dear Oury, Thank you for the perfect rating. We hope we achieved our goal of making your stay memorable by providing outstanding service and keeping up with our latest. We are looking forward to your next visit.

10/10 Fremragende

Ahmed

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Over all it was quality time
Overnattede 5 nætter i maj 2024
Svar fra Hotel Management team den 11. maj 2024
Dear Ahmed, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

Zulkarnain, Ottawa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close proximity to the Haram Mosque
Overnattede 2 nætter i maj 2024
Svar fra Hotel Management team den 10. maj 2024
Dear Zulkarnain, we are glad you are satisfied with our hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

10/10 Fremragende

Muaaz

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff is very friendly and accommodating. The hotel is fantastic and beautiful. Rooms are very nice and spacious. Only concern was that the shower isn’t sealed properly so water gets all over the bathroom floor.
Overnattede 1 nat i maj 2024
Svar fra Hotel Management team den 10. maj 2024
Dear Muaaz, we pride ourselves on providing the best possible service, so we are glad that you liked our staff service and room cleanliness yet let us assure you that your feedback has been delivered to the concerned departments as we take all reviews seriously to continuously improve our services. We hope to have the opportunity to serve you again soon. Kind regards, Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

MOHAMMAD F

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 4 nætter i maj 2024
Svar fra Hotel Management team den 10. maj 2024
Dear Mohammad, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

Peggy

Overnattede 2 nætter i april 2024
Svar fra Hotel management den 23. maj 2024
Dear Peggy, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

Ramoutoulie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall great service.
Overnattede 7 nætter i april 2024

10/10 Fremragende

Abdo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best hotel with the most high quality service. Had an issue and they fixed it in the most honourable way by giving us a suite to spend for the rest of the stay. Thank you for your service.
Overnattede 7 nætter i april 2024
Svar fra Hotel Management Team den 3. maj 2024
Dear Abdo, We are delighted to hear that our staff has made your stay pleasant. We promise to continuously develop our services to give you a memorable stay during every visit, and we hope to recreate the same experience on all your future visits. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

Umer

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Recommend to stay close to haram
Overnattede 3 nætter i april 2024
Svar fra Hotel management den 2. maj 2024
Dear Umer, we are glad you are satisfied with our hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

10/10 Fremragende

Effie Miknas, Brentwood

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My family and I enjoyed our stay. The hotel and staff were all friendly and professional.
Overnattede 3 nætter i april 2024
Svar fra Hotel Management Team den 30. apr. 2024
Dear Effie, we are delighted to hear that our staff has made your stay pleasant. We promise to continuously develop our services to give you a memorable stay during every visit, and we hope to recreate the same experience on all your future visits. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

Enayet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel.Superb service.
Overnattede 1 nat i april 2024
Svar fra Hotel Management Team den 30. apr. 2024
Dear Enayet, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

8/10 Udmærket

Armand, Koeln

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent Lage tolle Mitarbeiter
Overnattede 1 nat i april 2024
Svar fra Hotel Management Team den 29. apr. 2024
Cher Armand,Merci pour la note parfaite. Nous espérons avoir atteint notre objectif de rendre votre séjour mémorable en fournissant un service exceptionnel et en nous tenant au courant de nos dernières nouveautés. Nous attendons avec impatience votre prochaine visite.

10/10 Fremragende

Ibrahim

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best experience doing Umrah specially if accompanied by an elderly parent.
Overnattede 2 nætter i april 2024
Svar fra Hotel Management Team den 29. apr. 2024
Dear Ibrahim, Thank you for choosing Makkah Clock Royal Tower, A Fairmont Hotel, as your Umrah destination and for such a positive review. We are happy to know that you had a memorable experience with us. We strive to deliver high-end service to all our guests. Your kind comments will be shared with the rest of the team as it means a lot to them. Our hotel team looks forward to welcoming you back very soon. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

Shahrukh

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Its in the premises of Al Haram. Less than 10 Mins you are in Kaabaa .. Best
Overnattede 2 nætter i april 2024
Svar fra Hotel Management Team den 29. apr. 2024
Dear Shahrukh, we are glad you are satisfied with our hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

10/10 Fremragende

Iman

Overnattede 1 nat i april 2024
Svar fra Hotel Management Team den 18. maj 2024
Dear Iman, Thank you for the perfect rating. We hope we achieved our goal of making your stay memorable by providing outstanding service. We are looking forward to your next visit.

10/10 Fremragende

Irman

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to Masjid Al Haram, connected to mall and restaurants.
Overnattede 2 nætter i april 2024
Svar fra Hotel management den 28. apr. 2024
Dear Irman, we are glad you are satisfied with our hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

10/10 Fremragende

Mohammed Mahmud

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best hotel in the clock tower
Overnattede 9 nætter i april 2024
Svar fra Hotel Management team den 27. apr. 2024
Dear Mohammed, Thank you for the perfect rating. We hope we achieved our goal of making your stay memorable by providing outstanding service and keeping up with our latest. We are looking forward to your next visit.

10/10 Fremragende

Wafae

Synes godt om: Rengøring, service og personale
Best hotel for Makkah
Overnattede 2 nætter i april 2024
Svar fra Hotel management den 24. apr. 2024
Dear Wafae, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

Hejab

Overnattede 2 nætter i april 2024
Svar fra Hotel management den 13. maj 2024
Dear Hejab, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

8/10 Udmærket

Luma

Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Reception needs to improve No one told us about cleaning room drill no one cleaned our room for 3 days we found out that we have to let them know in order to clean room
Overnattede 3 nætter i april 2024
Svar fra Hotel management den 21. apr. 2024
Dear Luma,Our main concern is our commitment to guest satisfaction. That’s why we appreciate your feedback regarding our reception staff services and room cleanliness. We will be more than glad to discuss any concerns given and promise to exceed your expectations on your next visit.Kind regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

Abdiweli

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent lodging
Overnattede 2 nætter i april 2024
Svar fra Hotel management den 21. apr. 2024
Dear Abdiweli, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

dania

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Keep the good work
Overnattede 3 nætter i april 2024
Svar fra Hotel management den 17. apr. 2024
Dear Dania, Thank you for the perfect rating. We hope we achieved our goal of making your stay memorable by providing outstanding service and keeping up with our latest. We are looking forward to your next visit.

6/10 Okay

Omar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
They dont offer taxi or transportatiin other than their cars, and its tribble price, if you bring a ride from outside they incredibly charge them !!!!!!!!
Overnattede 3 nætter i april 2024
Svar fra Hotel management den 16. apr. 2024
Dear Omar,Thank you for taking the time to share your experience at Makkah Clock Royal Tower, A Fairmont Hotel. We will ensure the delivery of your prices and transportation services concerns to the relevant department.We look forward to serving you during your next visit.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

Mohamed

Rejste med familie, Forretningsrejsende
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Easy to any where for Hajj and related, very convenient.
Overnattede 5 nætter i marts 2024
Svar fra Hotel management den 4. apr. 2024
Dear guest, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

8/10 Udmærket

hajer

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
proximity to Haram, lift at time of prayers is challenging accessibility of transportation from in front the hotel is a challenge.
Overnattede 2 nætter i marts 2024
Svar fra Hotel Management team den 5. apr. 2024
Dear Hajer, We take pride in making each of our guests' visits unforgettable. Our goal is to make our home feel like yours. Moreover, we would like to express our sincerest gratitude for your kind words towards location as we always strive to deliver an excellent service to ensure our guests fully enjoy their stay with us. On the other hand, your concerns regarding elevators and transportation service have been taken into consideration, and rest assured that our team is working on it. Once more we thank you for sharing your experience with us and we look forward to serving you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

Noha, Ottawa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i marts 2024
Svar fra Hotel management den 26. mar. 2024
Dear Noha, Thank you for the perfect rating. We hope we achieved our goal of making your stay memorable by providing outstanding service, keep up with our latest and exclusive offers through any of our social media platforms or website. We are looking forward to your next visit.

10/10 Fremragende

Sameera

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location and the iftaar was amazing
Overnattede 2 nætter i marts 2024
Svar fra Hotel management den 18. mar. 2024
Dear Sameera, we are glad you are satisfied with our Iftar and hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

8/10 Udmærket

Mohammed

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Every thing very good
Overnattede 3 nætter i marts 2024
Svar fra Hotel management den 18. mar. 2024
Dear Mohammed, Thank you for the perfect rating. Our goal is to provide our guests with the best service and atmosphere. Keep up with our latest and most exclusive offers through our social media platforms or website.Looking forward to your next visit.

10/10 Fremragende

ABDULAZIZ, MANAMA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the Grand Mosque in Mecca and the markets
Overnattede 2 nætter i marts 2024
Svar fra Hotel management den 17. mar. 2024
Dear Abdulaziz, we are glad you are satisfied with our hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

2/10 Forfærdeligt

Muna

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
Overnattede 3 nætter i januar 2024
Svar fra Hotel management den 18. mar. 2024
Dear Muna, Thank you for the perfect rating. We hope we achieved our goal of making your stay memorable by providing outstanding service, keep up with our latest and exclusive offers through any of our social media platforms or website. We are looking forward to your next visit.

10/10 Fremragende

Bara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great place
Overnattede 4 nætter i marts 2024
Svar fra Hotel management den 14. mar. 2024
Dear Bara, Thank you for the perfect rating. We hope we achieved our goal of making your stay memorable by providing outstanding service, keep up with our latest and exclusive offers through any of our social media platforms or website. We are looking forward to your next visit.

10/10 Fremragende

IBRAHIM

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel
Overnattede 3 nætter i marts 2024
Svar fra Hotel Management team den 7. mar. 2024
Dear Ibrahim, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

kawser

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
The staff in the hotel are amazing. Starting from the baggage carriers to cleaning staff every single person is very wonderful and goes above and beyond to accommodate you. That being said, the hotel can definitely be more updated, more amenities, more space, and more guest services considering the price you pay.
Overnattede 3 nætter i februar 2024
Svar fra Hotel Management team den 5. mar. 2024
Dear Kawser,we would like to thank you for choosing our hotel for your visit to Makkah and for recommending us to other travelers. We are truly happy to know that we have managed to exceed your expectations in regard to the staff service. However, regarding the amenities and customer service let us assure you that your feedback has been delivered to the concerned department to take all the required actions.We hope to have you again as our guest soon.Warm regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

IBRAHIM

Rejste med familie
It’s an amazing hotel, great food, walking to the harem, I will go back every time and use your company over and over again.
Overnattede 1 nat i marts 2024
Svar fra Hotel Management team den 5. mar. 2024
Dear Ibrahim, We take pride in making each of our guests' visits unforgettable. Our goal is to make our home feel like yours. Moreover, we would like to express our sincerest gratitude for your kind words towards food and location as we always strive to deliver an excellent service to ensure our guests fully enjoy their stay with us. Once more we thank you for sharing your experience with us and we look forward to serving you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

8/10 Udmærket

Boutaina

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good conditions and great location.
Overnattede 3 nætter i december 2023
Svar fra Hotel Management team den 4. mar. 2024
Dear Boutaina, We are glad you are satisfied with our hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

6/10 Okay

Mohomed Zafran

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Centrally located with walking distance to Haram. Booked the room which has the Haram view. But let down by a room which was nearly impossible to see the Haram and through dirty window. For the price paid not worth it
Overnattede 1 nat i marts 2024
Svar fra Hotel Management team den 4. mar. 2024
Dear Mohomed,we would like to thank you for choosing our hotel for your visit to Makkah and for recommending us to other travelers. We are truly happy to know that we have managed to exceed your expectations in regard to location. However, regarding the view let us assure you that your feedback has been delivered to the concerned department to take all the required actions.We hope to have you again as our guest soon.Warm regards,Makkah Clock Royal Tower, A Fairmont Hotel.

8/10 Udmærket

Ibrahim

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Hotel Management team den 29. feb. 2024
Dear Ibrahim,We pride ourselves on providing the best possible service, so we'll be sure to deliver your feedback and work on improving our services to meet your expectations on your next visit. Thank you for taking the time to leave us a review.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

Nadeem

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed with family and enjoyed the stay. Loved the breakfast and staff were very helpful and nice.
Overnattede 6 nætter i februar 2024
Svar fra Hotel Management team den 3. mar. 2024
Dear Nadeem, we are delighted to hear that our staff has made your stay pleasant. Thank you for sharing your feedback regarding our restaurants and menus. We are always keen on serving refined cuisines and ambiance to fulfill all our guests’ needs. We look forward to serving you again soon.Kind regards,Makkah Clock Royal Tower, A Fairmont Hotel.

8/10 Udmærket

Waqas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Hotel Management team den 29. feb. 2024
Dear Waqas, thank you for sharing your experience. The fact that you choose Makkah Clock Royal Tower, A Fairmont Hotel, is an honor to us.We always do our best to maintain our highest standards of service and promise to exceed your expectations on your next visit.

10/10 Fremragende

Hussnain, Hicksville

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very unique
Overnattede 7 nætter i februar 2024
Svar fra Hotel Management team den 29. feb. 2024
Dear Hussnain, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

8/10 Udmærket

Nora

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The checkin process was long, was told room was not available (it was after 3pm!) and the desk clerk was very nonchalant in his tone. Were given a room not facing the Ka'ba when the rate was very high. Not optimal.
Overnattede 1 nat i februar 2024
Svar fra Hotel Management team den 27. feb. 2024
Dear Nora,We take all reviews seriously to constantly develop our services, as your satisfaction is our top priority. Let us assure you that the departments concerned have been informed about your feedback regarding check-in process and the reservation, and we will do our best to take your feedback into action and promise to meet your expectations on your next visit.Kind regards,Makkah Clock Royal Tower, A Fairmont Hotel.

8/10 Udmærket

samira

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent Hotel
Very well-maintained property in the heart of Makkah.
Overnattede 3 nætter i februar 2024
Svar fra Hotel Management team den 26. feb. 2024
Dear Samira,We pride ourselves on providing the best possible service, so we'll be sure to deliver your feedback and work on improving our services to meet your expectations on your next visit. Thank you for taking the time to leave us a review.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

Hajar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rent fint snäll personal rekommendationer starkt
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Qasem

Overnattede 1 nat i februar 2024
Svar fra Hotel Management team den 26. feb. 2024
Dear Qasem, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

6/10 Okay

Ambreen

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter
My first room was really run down with very few toiletries.. Had to upgrade and paid close to 700$ per night. Gym area was closed due to maintenance. Overall the faculty is definitely not getting better. For this price it has to feel like luxury not just bare minimum.
Overnattede 4 nætter i februar 2024
Svar fra Hotel Management team den 25. feb. 2024
Dear Ambreen,We take all reviews seriously to constantly develop our services, as your satisfaction is our top priority. Let us assure you that the departments concerned have been informed about your feedback regarding Gym, room, prices and bathroom amenities, and we will do our best to take your feedback into action and promise to meet your expectations on your next visit.Kind regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

Ajmal

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazon experience staying at the fairmont. Highly recommend
Overnattede 4 nætter i februar 2024
Svar fra Hotel Management team den 24. feb. 2024
Dear Ajmal, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

10/10 Fremragende

Hasan

Overnattede 1 nat i februar 2024
Svar fra Hotel management den 21. mar. 2024
Dear Hasan, Thank you for the perfect rating. Our goal is to provide our guests with the best service and atmosphere. Keep up with our latest and most exclusive offers through our social media platforms or website.Looking forward to your next visit.

8/10 Udmærket

Hussain

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Good be improved a lot with some proper management
Generally speaking it was good, unfortunately the shower tabs were broken and wasn’t working properly at all. Also the hot water always comes very late, which causes frustration and huge amounts of water being wasted to get the hot water. Entrances to the hotel are complicated and not ideal for access.
Overnattede 2 nætter i februar 2024
Svar fra Hotel Management team den 22. feb. 2024
Dear Hussain, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We will ensure the delivery of your comment about bathroom maintenance to the relevant department.We look forward to serving you during your next visit.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.

8/10 Udmærket

majeed

Overnattede 3 nætter i februar 2024
Svar fra Hotel management den 21. mar. 2024
Dear Majeed, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon.Best regards,Makkah Clock Royal Tower, A Fairmont Hotel.