Dear Jonas,Thank you for taking the time to share your feedback.We're sorry to hear that your experience did not meet your expectations. Our hotel aims to provide a peaceful environment, and we regret any inconvenience caused by noise. We understand the importance of a good night's rest, especially for guests traveling to and from the airport, and would like to assure you that our Superior and Executive rooms are designed with noise reduction in mind for those seeking a quieter stay. Additionally, we offer round-the-clock reception services to assist guests with any concerns they may have during their stay.We hope that you will return in the future for a more enjoyable stay. Kindest regards,María González, Gerente Senator Barajas Hotel

Kære Peter,Tak for din anmeldelse af vores hotel.Vi beklager, at du fandt vores hotel gammelt og at poolen var lukket under dit ophold. Vores pool er sæsonåben og åbningstiderne kan variere. Vi vil gerne informere dig om, at vi har forskellige værelsestyper, herunder Superior og Executive værelser, som har en mere moderne indretning. Vi håber, at du vil overveje at prøve en af disse værelsestyper ved dit næste besøg for en forbedret oplevelse. Vi sætter pris på din feedback og vil bruge den til at forbedre vores hotel og service.Vi håber at få chancen for at vise niveauet for vores målsætning en anden gang.María González, GM Senator Barajas Hotel

Dear Joseph,Thank you for such a great review.We are delighted to learn that our proximity to Barajas airport and the complimentary shuttle service provided you with the travel convenience you desired. It's heartening to hear that the cleanliness of our rooms, the condition of the hotel, and the level of service met your expectations. Our team works tirelessly to ensure our guests have a comfortable and enjoyable experience, and your acknowledgment of the room amenities is greatly appreciated. Senator Barajas Hotel takes pride in offering a welcoming and well-maintained environment for all our guests.We look forward to a return visit from you in the future.Best wishes,María GonzálezSenator Barajas Hotel, Manager

Dear Kathryn,Thank you for such a positive review.We are thrilled to know that the complimentary airport transfer service added convenience to your stay and that the air conditioning in your room provided you with comfort during your layover in Madrid. It's also gratifying to hear that the chilled bottles of water in the refrigerator were a refreshing touch to your experience.Our team takes great pride in maintaining the cleanliness of our rooms and ensuring that the hotel's facilities are up to the highest standards. Your recognition of our efforts in service and room amenities is greatly appreciated by all of us here at Senator Barajas Hotel.We continuously strive to provide our guests with memorable experiences, and it's truly rewarding to see these efforts reflected in your feedback.It would be our pleasure to have you return on another occasion. Very best wishes,María GonzálezSenator Barajas Hotel, Manager

Dear Eric, Thank you for taking the time to review your stay.We are delighted to learn that your experience in our Superior room was to your satisfaction and that you are considering staying with us again in the future.We regret to hear, however, that your encounter with the doornoise and the condition of the standard room did not meet the high standards we strive to uphold. We truly apologize for any inconvenience caused, and we want to assure you that our team is continuously working on maintaining and improving our accommodations. Our commitment to providing a tranquil environment is reflected in our efforts to offer rooms away from the elevators for those guests who request a quieter stay.We are glad that the bathroom facilities were to your liking and that our service met your expectations. Our staff takes great pride in delivering exceptional service and amenities, such as our premium WiFi and air conditioning, to ensure a comfortable and enjoyable stay for all our guests.We are looking forward to welcoming you again. All the best!María GonzálezSenator Barajas Hotel, Manager

Dear Eric,Thank you for such a great review.We are delighted to hear that you enjoyed the complimentary upgrade and found our location convenient for your travel needs. Our proximity to the airport and metro stations is indeed appreciated by many of our guests.We regret to hear that the standard room did not meet your expectations. At Senator Barajas Hotel, we strive to provide comfortable and well-appointed accommodations, and we take your input seriously as we continually work to enhance our guest experience.We're glad that the breakfast selection was to your satisfaction, featuring a variety of high-quality options to start the day right. Your endorsement of our Executive or Superior rooms is much appreciated and we're pleased that these options could enhance your stay.We look forward to a return visit from you in the future.Best wishes,María GonzálezSenator Barajas Hotel, Manager

Dear Antonia,Thank you for such a positive review.We are delighted to hear that you found our location convenient and our hotel to meet your standards of cleanliness and comfort. It is our privilege to serve our guests, and we're pleased that our service resonated so positively with you.Our team at Senator Barajas Hotel takes great pride in ensuring our guests' experiences are smooth and enjoyable, from the moment they step into our hotel to their departure. Your recognition of our efforts is greatly appreciated and reinforces our commitment to excellent hospitality.It would be our pleasure to have you return on another occasion. Very best wishes,María GonzálezSenator Barajas Hotel, Manager

Estimado Alfredo,Muchas gracias por su excelente valoración sobre Senator Barajas Hotel.Nos alegra saber que la limpieza de la habitación y el estado general del hotel fueron de su total agrado. Nos esforzamos por mantener nuestros estándares de limpieza y confort para garantizar una experiencia excepcional a todos nuestros huéspedes.Apreciamos su positiva puntuación sobre nuestro servicio, lo que refleja el compromiso y la dedicación de nuestro equipo para ofrecer un trato personalizado y eficiente. Nos aseguraremos de compartir sus amables palabras con todo nuestro personal.Hemos notado que la valoración de los amenities de la habitación no alcanzó un 100%. Aunque no especifica detalles, queremos recordarle que nuestras habitaciones ejecutivas disponen de comodidades adicionales como máquina de café en cápsulas, batas y zapatillas, elementos que pueden enriquecer una futura estancia con nosotros.Nos complace saber que hemos cumplido con sus expectativas y esperamos tener el placer de recibirle nuevamente en nuestro hotel.Reciba un cordial saludo,María GonzálezSenator Barajas Hotel, Directora

Dear Dianne,Thank you for such a positive review.We are so pleased to know that your recent stay with us was a good experience and that you found our central location convenient.It would be our pleasure to have you return on another occasion. Very best wishes,María GonzálezSenator Barajas Hotel, Manager

Dear Mary,Thank you for such a positive review.We are delighted to know that you appreciated our convenient location and had a comfortable stay with us.It would be our pleasure to have you return on another occasion. Very best wishes,María GonzálezSenator Barajas Hotel, Manager

Dear Luis, Thank you for taking the time to review your stay.We are glad to hear that you found our service to be excellent and the condition of our hotel to your satisfaction.However, we regret to hear that the pillow options did not fully meet your needs, especially as comfort is a priority for us. We do offer a pillow menu in our Executive Double Rooms, and we are always willing to assist with additional requests. Thank you once again for your valuable feedback, which is essential for our commitment to continuous improvement.We are looking forward to welcoming you again. All the best!María GonzálezSenator Barajas Hotel, Manager

Estimado huésped, Gracias por elegir Senator Barajas Hotel para su estancia en nuestra ciudad.Nos alegra saber que la limpieza de nuestras habitaciones, el estado general del hotel, la calidad de nuestro servicio y los servicios de la habitación han sido de su total agrado. En Senator Barajas Hotel, nos esforzamos por ofrecer una experiencia excepcional a todos nuestros huéspedes, y comentarios como el suyo nos indican que vamos por buen camino.Respecto a la ubicación, entendemos que aunque estemos a cierta distancia del centro de Madrid, nuestra proximidad al aeropuerto y a IFEMA es altamente valorada por viajeros de negocios y aquellos en tránsito. Además, disponemos de un servicio gratuito de traslado al aeropuerto y estamos ubicados cerca de la estación de metro Alameda de Osuna, lo que permite un acceso fácil y rápido al corazón de Madrid.Una vez más, le agradecemos por destacar los aspectos positivos de su visita y esperamos continuar siendo su hotel de elección en sus futuros viajes a Madrid.Tomamos nota de sus comentarios para intentar mejorar nuestros servicios y nos gustaría mucho que nos concediera una segunda oportunidad.Un cordial saludo,María GonzálezSenator Barajas Hotel, Directora

Dear Gonzalo, Thank you for taking the time to review your stay.We are delighted to know that our service and room amenities met your expectations, ensuring a memorable experience at Hotel Senator Barajas. While we are proud of our modern facilities and strive to provide a comfortable stay, we understand that certain aspects of our hotel may seem dated. Rest assured that we are continually working to improve our facilities and provide an even better experience for our guests. We look forward to welcoming you back. We wish you the very best.María GonzálezSenator Barajas Hotel, Manager

Dear Barry, Thank you for taking the time to review your stay.We are delighted that you found our rooms to be clean and well-appointed, and that our hotel's condition met your expectations. It is rewarding to hear that our service was to your satisfaction.While we understand that you considered some aspects of our hotel to be dated, we take pride in maintaining a classic charm while ensuring the modern amenities and comforts expected from a 4-star establishment like Senator Barajas Hotel. Rest assured, we continuously strive to update and improve our facilities to enhance the guest experience.We are looking forward to welcoming you again. All the best!María GonzálezSenator Barajas Hotel, Manager

Estimado Oscar,Muchas gracias por su excelente valoración sobre Senator Barajas Hotel.Nos sentimos muy contentos de haber podido ofrecerle una estancia agradable y cómoda gracias a la proximidad del hotel con el aeropuerto.Nos complace saber que hemos cumplido con sus expectativas y esperamos tener el placer de recibirle nuevamente en nuestro hotel.Reciba un cordial saludo,María GonzálezSenator Barajas Hotel, Directora

Dear Pavel,Thank you for such a great review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to a return visit from you in the future.Best wishes,María GonzálezSenator Barajas Hotel, Manager

Estimado Arturo, Muchas gracias por su excelente valoración sobre Senator Barajas Hotel.Nos complace saber que la limpieza de la habitación cumplió con sus expectativas y que la condición del hotel fue de su agrado.Además, es gratificante escuchar que el servicio proporcionado por nuestro equipo estuvo a la altura de sus necesidades. Trabajamos con dedicación para ofrecer una experiencia excepcional a nuestros huéspedes.Nos enorgullece que haya apreciado las comodidades de la habitación, diseñadas pensando en el confort y la conveniencia de nuestros visitantes. En Senator Barajas Hotel, nos esforzamos por ofrecer una estancia completa y agradable.Esperamos volver a recibirle en alguno de nuestros establecimientos. Un cordial saludoMaría GonzálezSenator Barajas Hotel, Directora

Dear Patricia, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found our service to be excellent, as our team strives to provide a welcoming and efficient experience for all our guests.However, we regret that the hotel's decor did not meet your expectations. We take pride in our establishment and will consider your feedback as we continue to improve our guest experience. We also appreciate your positive remarks on the cleanliness of your room. Our housekeeping staff works diligently to ensure a clean and comfortable environment.We hope to welcome you back. Best wishes,María GonzálezSenator Barajas Hotel, Manager

Estimada huésped,Muchísimas gracias por la excelente valoración que le otorgó al Senator Barajas Hotel.Nos complace saber que encontró la limpieza de la habitación a su gusto y que el servicio proporcionado por nuestro equipo cumplió con sus expectativas, reflejando nuestro compromiso con la excelencia en la atención al cliente.Aunque hemos notado su calificación sobre el estado del hotel, nos gustaría asegurarle que constantemente buscamos maneras de mejorar nuestras instalaciones para ofrecer la mejor experiencia posible a nuestros huéspedes.Nos alegra igualmente que las comodidades de la habitación hayan sido de su agrado, incluyendo el aire acondicionado, la conexión WiFi de cortesía y la amplia selección de canales en el televisor de pantalla plana. El bienestar y confort de nuestros huéspedes siempre son nuestra prioridad en el Senator Barajas Hotel.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,María GonzálezSenator Barajas Hotel, Directora

Estimada Adela,Muchísimas gracias por la excelente valoración que le otorgó al Senator Barajas Hotel.Nos complace enormemente saber que nuestra ubicación cercana al aeropuerto le ha brindado conveniencia para sus viajes, y que haya encontrado nuestras instalaciones cómodas y tranquilas para su estancia.Nos alegra también que haya valorado positivamente el servicio de traslado gratuito al aeropuerto, el cual ofrecemos con la intención de facilitar los desplazamientos de nuestros huéspedes y mejorar su experiencia con nosotros.En nombre de todo el equipo de Senator Barajas Hotel, le extendemos nuestro agradecimiento por elegirnos y nos complace que haya disfrutado de su visita.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,María GonzálezSenator Barajas Hotel, Directora

Dear Raul,Thank you for taking the time to review your stay.While we are pleased to hear that you found our room amenities to your satisfaction, we are truly saddened to learn that certain aspects did not meet your expectations. Our aim is to provide a clean, comfortable, and well-maintained environment for all our guests, and it seems we fell short during your visit. We regret any inconvenience you might have experienced regarding the overall condition of our hotel and the service. Rest assured, we are committed to constantly improving our facilities and guest experiences.We understand the importance of guest feedback as it helps us to continually improve our service and facilities. Please know that your comments are taken seriously and are instrumental in our ongoing efforts to enhance our guests' experience.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,María González, Gerente Senator Barajas Hotel

Estimada huésped,Muchísimas gracias por la excelente valoración que le otorgó al Senator Barajas Hotel.Nos complace enormemente que haya disfrutado de nuestras habitaciones espaciosas y del excelente servicio ofrecido por nuestro personal. En Senator Barajas Hotel, nos esforzamos por proporcionar instalaciones de alta calidad y una estancia impecable.La satisfacción de nuestros huéspedes es nuestra mayor recompensa, y saber que hemos cumplido con sus expectativas en cuanto a la limpieza y el estado general del hotel nos motiva a seguir manteniendo nuestros altos estándares.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,María González, Gerente Senator Barajas Hotel

Estimada huésped,Muchísimas gracias por la excelente valoración que le otorgó al Senator Barajas Hotel.Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre hacemos el máximo esfuerzo por dar a nuestros clientes el mejor servicio. Nos alegra que así lo haya valorado. Su satisfacción es nuestra mayor recompensa.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,María González, Gerente Senator Barajas Hotel

Estimada huésped,Muchísimas gracias por la excelente valoración que le otorgó al Senator Barajas Hotel.Nos complace enormemente saber que la limpieza de nuestras habitaciones, las condiciones del hotel, el servicio y las comodidades de la habitación hayan cumplido con sus expectativas. En Senator Barajas Hotel, nos esforzamos diariamente para ofrecer una experiencia de alta calidad a nuestros huéspedes y comentarios como el suyo nos motivan a seguir mejorando.Apreciamos que haya valorado la atención al detalle y el cuidado en cada aspecto de nuestro servicio, y nos llena de orgullo que haya tenido una estancia tan satisfactoria. Será un placer compartir sus amables palabras con todo nuestro equipo.Una vez más, gracias por elegirnos y por su valiosa retroalimentación. Estamos a su disposición para cualquier otra necesidad que pueda tener en sus futuras visitas a Madrid.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,María González, Gerente Senator Barajas Hotel

Estimada huésped,Muchísimas gracias por la excelente valoración que le otorgó al Senator Barajas Hotel.Nos complace enormemente saber que la limpieza de la habitación cumplió con sus expectativas y que las condiciones del hotel fueron de su agrado. Es un honor recibir una valoración tan positiva del servicio que ofrecemos; nuestro equipo trabaja incansablemente para proporcionar una experiencia excepcional a nuestros huéspedes.La satisfacción con las comodidades de la habitación, así como con el servicio de traslado al aeropuerto, son aspectos que nos enorgullecen particularmente, ya que buscamos ofrecer un confort integral y una conveniencia máxima para nuestros huéspedes, especialmente aquellos que viajan por motivos de negocios o en tránsito.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,María González, Gerente Senator Barajas Hotel

Dear Anna, We would like to thank you for this review about your recent experience in our hotel.We are pleased that you found our room cleanliness and service to meet your expectations.However, we regret to hear that the shuttle service was fully booked at the time of your request. We strive to accommodate our guests with convenient transportation to the airport and strongly encourage guests to book the shuttle in advance due to its limited availability. Additionally, we apologize for the disturbance you experienced due to noise. Our team is dedicated to providing a comfortable environment for all our guests and we will continue to work on addressing such concerns. Should any of our guests encounter similar issues in the future, we urge them to contact reception immediately for prompt assistance.We are committed to ensuring our guests have a pleasant stay.We hope to welcome you back. Best wishes,María González, GM Senator Barajas Hotel

Dear Sara, Thank you for taking the time to review your stay.It delights us to learn that our strategic location near the airport and the complimentary shuttle service contributed positively to your travel experience. We understand the importance of convenience for our guests, whether traveling for business or leisure.We are also pleased that the accessibility of the metro and our proximity to central Madrid met your expectations, allowing for smooth travel to the heart of the city. Our team takes great pride in providing helpful and informative service, and your commendation is a testament to their dedication.Your acknowledgment of the hotel's condition and cleanliness reflects our commitment to upholding a high standard of accommodation. We are also glad to hear that you found the room amenities satisfactory, although we see there might be room for enhancement. Rest assured, we constantly strive to improve our services and facilities to ensure our guests have an exceptional stay with us.We look forward to welcoming you back. Kind regards,María González, Gerente Senator Barajas Hotel

Estimado huésped, Estamos encantados de que nos haya elegido para su visita a Madrid.Ha sido un placer recibirle y respondiendo a su comentario, le pedimos disculpas si el aire acondicionado no estuvo a la altura de lo esperado. Revisaremos lo ocurrido en su caso, sin embargo, queremos decirle que nuestro equipo está a disposición de los huéspedes para que en el momento comuniquen cualquier inconveniente y con gusto le asistirán.La satisfacción de quienes nos visitan es muy importante para nosotros y su testimonio siempre será bien recibido.Confiamos en que repita la experiencia con nosotros. Entre tanto, reciba nuestros más cordiales saludos,María González, Gerente Senator Barajas Hotel

Dear Donald, Thank you for taking the time to review your stay.We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.However, we regret you did not inform us of your concerns with the room temperature at the time, as our team members are always on hand to assist with any adjustments that might have been needed.We hope to welcome you back in the future for an improved stay.Kind regards,María González, GM Senator Barajas Hotel

Dear Stelian,Thank you for taking the time to share your review.We are truly sorry to hear about your experiences regarding the air conditioning, breakfast service, and dish cleanliness. These aspects are pivotal to a comfortable stay and a delightful dining experience, and we hold ourselves to high standards in these areas. Our team strives to ensure that each guest enjoys a seamless and pleasant visit.We regret that we did not meet your expectations, and we are taking your comments seriously. Please rest assured that we consistently aim to deliver top-quality accommodations and service. Your comfort and satisfaction are of utmost importance to us, and we would be honored to have another opportunity to demonstrate the high standards we are known for.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,María González, GM Senator Barajas Hotel

Dear Andrew,Thanks for taking the time to share your opinion of your stay at our hotel.We are delighted to hear your positive remarks about our staff and the comfort of your room. Our team strives to deliver exceptional service, and your acknowledgment serves as a wonderful testament to their efforts.We regret to hear your concerns regarding the security of the patio doors. We prioritize the safety and well-being of our guests, and we continuously review our facilities to ensure they meet high standards. Regarding our outdoor-pool, we would like to clarify that we mention on all platforms that it is a seasonal pool.Your recommendation and appreciation for the value we offer are greatly appreciated. We are pleased that the cleanliness of our rooms, the overall condition of our hotel, and the level of service provided have met your expectations.We look forward to welcoming you again. All the best.María González, GM Senator Barajas Hotel

Cher Anthony,Nous sommes désolés que votre chambre n'ait pas été totalement à la hauteur de vos attentes. N'hésitez pas à nous faire part de tout désagrément lors de votre séjour. Nous pouvons alors intervenir immédiatement ou vous reloger dans la mesure de nos disponibilités. Notre réception est toujours à votre entière disposition.Nous espérons tout de même vous revoir pour un séjour plus tranquille.Bien cordialement,María González, Gérante de Senator Barajas Hotel