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Anmeldelser af Hotel Europa

3 out of 5
Hotel Europa
Calle Carmen, 4, Madrid, Madrid

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 487 af i alt 734 anmeldelser" "
Bedømmelse på 8 − Udmærket. 162 af i alt 734 anmeldelser" "
Bedømmelse på 6 − Okay. 55 af i alt 734 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 734 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 734 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

mette

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Centralt beliggenhed
Central beliggende, ok hotel men lidt anonymt og hvis man ville tjekke ind 2 timer inden anslået tid skulle man betale 20 euro, hvilket vi selvfølgelig ikke gjorde
Overnattede 1 nat i juli 2023

6/10 Okay

Jacob

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2023

8/10 Udmærket

Alex

Overnattede 2 nætter i maj 2022

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i oktober 2021

8/10 Udmærket

Ole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2021

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

6/10 Okay

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale
Great location but dates hotel. Overpriced for its features. Super noisy but in the center of things. Difficult access to taxi. No parking.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Luis

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing location
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Patrick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is located in an ideal spot with easy access to iconic locations. I would definitely stay here again.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Zoltan

Overnattede 3 nætter i april 2024

10/10 Fremragende

Begona

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location. Staff friendly, helpful and accommodating. Highly recommended.
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Mina

Good location but bad service
Overnattede 2 nætter i maj 2024

10/10 Fremragende

HUGO, Santa Clara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Josip

Rejste med partner
Synes godt om: Rengøring, service og personale
Centrally located in pedestrian zone. Metro station in front of the hotel. Major attractions are within walking distance. Staff is very helpful and knowledgeable. I would recommend this hotel to anyone who is visiting Madrid.
Overnattede 2 nætter i april 2024

8/10 Udmærket

carmen

Overnattede 2 nætter i maj 2024

10/10 Fremragende

Charles

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent staff in the heart of Madrid Great dining and shopping Clean and comfortable
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Ana Patricia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente ubicación, inmejorable. Eso lo diferencia, todo queda a pie inmediato y a pasos del metro del SOL, Limpieza excelente y el personal también. Las habitaciones limpias, muy básicas. El baño remodelado, lindo. Es ruidoso, por la zona donde está. Es decir se oyen conciertos, cuando instalan de los restaurantes sus mesas y el día a día en la madrugada. De ahí en fuera, todo muy bien!
Overnattede 5 nætter i maj 2024

6/10 Okay

Gita

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms were cold dark because of the sudden change in the temperature. Also dark since barely any sunlight. However, they were remodeled. The hallways were not updated and kept their age and so did the hotel overall particularly the lobby.
Overnattede 2 nætter i maj 2024

6/10 Okay

Douglas

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We enjoyed staying at this property, except for the continual noise from the street that seldom ceased before 3 a.m. Also be aware that motor transport is not allowed in the neighborhood after 11 a.m. Therefore, we had to drag our bag the 3 blocks from where the cab could let us off. Not a deal breaker, but still annoying. The staff was quite helpful and we noted that there was quite a remodel taking place. They care about their image.
Overnattede 1 nat i april 2024

4/10 Dårligt

Tara

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
We were very disappointed in this hotel, it really set a bad mood for our entire trip. We had no idea to start that taxis can't arrive at the hotel past 11 am, so we were droppped off 4 blocks away and had to walk with all our luggage. EVERY morning at 9 am our power went out! The room is described as sound proof, it is NOT! We had to listen to street loud cleaning outside the room every night and folks in the square all night. We got very poor sleep. The hotel other than transportation is well located near shopping. The staff tried thier best but after we were locked out of our room, because the key reader failed, I think they gave up also. The room was clean but the outlets didn't hold our converters well, they are not recessed so we had to prop them up, and the utility plates kept coming off the walls. We did request another room and were told no. The restaurant is not good and very over priced, not worth eating at. This stay was really was a bad point of our vacation.

10/10 Fremragende

TAYMI

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super agradecida por la atención y la ayuda brindada por todos
Overnattede 3 nætter i april 2024

10/10 Fremragende

Karina, Las Vegas

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is highly professional and very customer service oriented. The room was very clean. The breakfast buffet was good. The location is amazing - central, walkable, perfect (but expect noise from the nearby square and streets below at night).
Overnattede 5 nætter i april 2024

6/10 Okay

HUGO, Santa Clara

Rejste med familie
Synes godt om: Rengøring, service og personale
Good, except for the construction noise and frequent lack of electricity for one day.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Patricia, Vaughan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location - car free zone - many sites within walking distance - easy access to metro
Overnattede 4 nætter i april 2024

4/10 Dårligt

Neptune Michael

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The AC didn’t work, I had to leave the balcony door open and that resulted in lack of sleep since it is quite noisy outside. The bathroom smelled a bit like sewer. The location and restaurant was fantastic, but they need to let their guests use the AC, even when it’s cold outside, Puerta Del Sol is very busy and the clock is a bit loud and sounding off every hour, good thing I brought some Nyquil.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Armen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really good location. Nice rooms and nice staff
Overnattede 1 nat i marts 2024

10/10 Fremragende

Jonathan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
When I travel, location is everything. Obviously also clean and safe, but then add a bit of luxury and a lot of authentic and helpful people, this is really a great place! You are 30 seconds around the corner to the plaza and Sol Metro entrance. There are shops, sights and amazing neighborhoods in all directions. Every night as we returned from sightseeing and exploring, we went to the restaurant for a snack and a glass of wine. The food is delicious— try the croquetas caseras. The team there is extra special. They welcome you like you just returned home. Our waiter Jhonny was especially wonderful— so nice, personal, and professional. We stayed only a few days but at this hotel, we felt the people were like family.
Overnattede 3 nætter i marts 2024

6/10 Okay

Linda

Synes godt om: Service og personale
Room was bland to say the least. Breakfast was ok, but nothing special. Location was very good.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

ROSA ISELA

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy buena ubicación, todo queda cercas caminando ‼️
Overnattede 5 nætter i marts 2024

10/10 Fremragende

Douglas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hard to get to, but a grand place to stay.
Overnattede 5 nætter i marts 2024

8/10 Udmærket

loraine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is a basic hotel but clean and there is nothing wrong with it. The location is fantastic and I really liked the cafe downstairs. Good and not expensive and the staff are excellent
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Guillermo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay in Madrid.
Overnattede 6 nætter i marts 2024

6/10 Okay

Bernard

Rejste med familie
Synes godt om: Service og personale
Hotel a bit old and tired. Undergoing a renovation
Overnattede 7 nætter i februar 2024

10/10 Fremragende

Mary, North Ogden

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a conveniently located hotel in the middle of the action. It was quite noisy at night, even though it was off-season and a weeknight. I heard outdoor noise from the plaza until 3 am. The trade off was that it was entertaining to watch people from my balcony. The staff were very friendly and helpful and I loved that I could store my luggage, since I arrived early in the day.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was great but you need to understand that the plaza de sol is busy day and night. We had problems sleeping!
Overnattede 4 nætter i februar 2024

8/10 Udmærket

LUIS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

4/10 Dårligt

Alex

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Horrible experience !!
Check in supposed to start frim 2 pm . I arrived at 3 pm and had to wait one hour for my room . I asked for a double room and got a twin room . Not impressed. We are in winter and the air conditioning was on insread of the heating . I turned on the heating and dod not work . I called reception and they sent someone to check the heating . After abother 30 min. The room was colder than when i arrived . I called thek again and after 15 min. They called me back saying they will change the room . Agaon the new room had a twin bed and not a double as i especially specifidd in my original booking . The onmy good thing of my stsy was the view of the centre of Madrid . To finalise i wanee dro take a shower the day of my depparture and the water was completely cold . Not hot aater or even warm water . There were repairs throughout my stay as well. Overall it was a horrible experience and it was not cheap at all . I paid 400 euros for 2 nights. Would not recommend this hotel and for sure will not stay in Hotel Europa again
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Rita

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

8/10 Udmærket

MARTIN

Synes godt om: Rengøring, service og personale, faciliteter
A fantastic location in puerta del sol, a lovely cafe and friendly service. However there was clearly work going on in the hotel, none of which was explained or apologised for.
Overnattede 5 nætter i februar 2024

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring
Super Lage
Perfekte Lage, sehr zentral. Guter Preis. Das Hotel ist einfach, aber sauber, das Personal freundlich. Die Zimmer sind sehr hellhörig, man hört, wenn die anderen Hotelgäste auf's Klo gehen... Im Zimmer war es zu warm zum Schlafen und man konnte die Klimaanlage auf minimal 19°C einstellen, allerdings hatte sie zu wenig Power, um die gewünschte Temperatur zu erreichen. Aber alles in allem waren wir zufrieden mit dem Preis-Leistungs-Verhältnis. Würden das Hotel für wenige Nächte wieder auswählen.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Miguel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i januar 2024

10/10 Fremragende

Erin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I LOVE this hotel! This was my 2nd stay at the Hotel Europa. The staff is wonderful and very attentive. Everyone speaks English which makes it easier. The rooms are great and beds very comfortable. The bathrooms are amazing- the best I have had in Europe. This is a top notch boutique style hotel in a fantastic location right off the Puerto Del Sol square.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

adriana edith

Overnattede 3 nætter i december 2023

8/10 Udmærket

Carla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Rosanne

Overnattede 4 nætter i december 2023

6/10 Okay

Christian

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Heater did not work. The room was freezing cold.
Overnattede 2 nætter i december 2023

8/10 Udmærket

Jennifer

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel and friendly staff

10/10 Fremragende

Juan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente Hotel
Hotel super centrico, nos toco una habitación con la vista mas bonita de la plaza del sol. Muy limpio y amplio. Todo excelente. Personal super atento. Muchos restaurantes, comercios muy cerca
Overnattede 2 nætter i december 2023

10/10 Fremragende

Sherry

Overnattede 2 nætter i december 2023

8/10 Udmærket

Rachel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023