Udendørsområde

Anmeldelser af Tilal Liwa Desert Retreat

4 out of 5
Tilal Liwa Desert Retreat
Million Street, Madinat Zayed

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 94 af i alt 227 anmeldelser" "
Bedømmelse på 8 − Udmærket. 89 af i alt 227 anmeldelser" "
Bedømmelse på 6 − Okay. 29 af i alt 227 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 227 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 227 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

9,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Julie

Overnattede 2 nætter i december 2023

10/10 Fremragende

Ali

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Diana den 25. dec. 2023
Dear Ali,,I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. I am sure our entire staff enjoyed catering your needs as much as you enjoyed your stay.If you’re traveling to our area again soon, please don’t hesitate to call us.We are all looking forward to the pleasure of welcoming you and your family again at Tilal Liwa Hotel into not distant future.Thank you and kind regards,Diana KornilakisGeneral ManagerTilal Liwa Hotel

10/10 Fremragende

Alona

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wir haben 3 Nächte mit All Incl. gebucht. Das Personal ist sehr aufmerksam und äußerst freundlich! Das Essen war immer sehr gut, frisch und die Auswahl groß und abwechslungsreich. Zwischen den Mahlzeiten kann man an der Bar Snacks bestellen (Pommes, Wings usw.) Die Lage ist einmalig! Wir können das Hotel auf jeden Fall wärmstens empfehlen!
Svar fra Diana den 9. dec. 2023
Dear Alona,I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. I am sure our entire staff enjoyed catering your needs as much as you enjoyed your stay.If you’re traveling to our area again soon, please don’t hesitate to call us.We are all looking forward to the pleasure of welcoming you and your family again at Tilal Liwa Hotel into not distant future.Thank you and kind regards,Diana KornilakisGeneral ManagerTilal Liwa Hotel

10/10 Fremragende

Wiktor

Overnattede 1 nat i november 2023
Svar fra Diana den 25. dec. 2023
Dear Wiktor,I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. I am sure our entire staff enjoyed catering your needs as much as you enjoyed your stay.If you’re traveling to our area again soon, please don’t hesitate to call us.We are all looking forward to the pleasure of welcoming you and your family again at Tilal Liwa Hotel into not distant future.Thank you and kind regards,Diana KornilakisGeneral ManagerTilal Liwa Hotel

8/10 Udmærket

Valeria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Diana den 17. aug. 2023
Dear Ms. Valeria,Thank you for choosing us for a short break in the desert, we hope to see you again soon.With best regards,Diana KornilakisGeneral ManagerTilal Liwa Hotel

8/10 Udmærket

Guillaume

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pet-friendly place, I mean really friendly!
Pet-friendly place, I mean really friendly!
Overnattede 2 nætter i juli 2023
Svar fra Diana den 27. jul. 2023
Dear Guillaume,I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. I am sure our entire staff enjoyed catering your needs as much as you enjoyed your stay.If you’re traveling to our area again soon, please don’t hesitate to call us.We are all looking forward to the pleasure of welcoming you and your family again at Tilal Liwa Hotel into not distant future.Thank you and kind regards,Diana KornilakisGeneral ManagerTilal Liwa Hotel

8/10 Udmærket

Anil

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2023
Svar fra Diana den 8. jul. 2023
Dear Valued Guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been brought out to the attention of all the concerned department heads to make sure that those issues will not reoccur in the future. I certainly do hope that your recent experience at Tilal Liwa Hotel will not deter you from using our hotel in the future, it is only with our valuable guest comments that we can improve our shortcomings, hoping that such an incident will not reflect you a negative impact, and sincerely hope that we would be able to restore your confidence in our hotel. We are all looking forward to the pleasure of welcoming you again at Tilal Liwa Hotel in the near future.Thank you and kind regards,Diana KornilakisGeneral ManagerTilal Liwa Hotel

10/10 Fremragende

Evelyn

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mir hat besonders die Freundlichkeit und der Service des Personal gefallen!
Overnattede 3 nætter i april 2023
Svar fra Diana den 30. apr. 2023
Dear Evelyn,Thank you very much for your comments related to your recent stay with us, I am very pleased that our services were up to your expectations and we are looking forward to welcoming you back soon.With best regards,Diana KornilakisGeneral ManagerTilal Liwa Hotel

10/10 Fremragende

Taehee

Overnattede 1 nat i marts 2023
Svar fra Hotel management den 14. mar. 2023
Dear Taehee, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation and looking forward to welcoming you again very soon.

10/10 Fremragende

Rajesh

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Memorable stay at Tilal Liwa
Amazing stay at hotel Tilal Liwa. Excellent services and cleanliness. Location is awesome.
Overnattede 1 nat i marts 2023
Svar fra Hotel management den 12. mar. 2023
Dear Rajesh, thank you for sharing your positive feedback regarding your stay with us. We are glad that our cleanliness, location and services have got your satisfaction. Waiting to serve you again in the near future on your next visit.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
砂漠の中の良いホテル
全般的に清潔感があり、のんびり出来て良いホテルでした。スタッフもフレンドリーに対応してくれました。周りの砂漠は、ドバイ周辺の砂漠とは少し違った感じで、雄大感がありました。
Overnattede 3 nætter i december 2022
Svar fra Hotel management den 22. jan. 2023
お客様、ホテルの清潔さ、スタッフのサービス、リワの砂丘と手付かずの砂漠の風景に囲まれたルブ アル ハリの端にあるティラル リワ ホテルでのご滞在をお楽しみいただけたことを嬉しく思います。 思い出に残るご滞在となることを願っております。次回のご来店を心よりお待ちしております。

8/10 Udmærket

Dennis

Synes godt om: Rengøring, service og personale, værelsets komfort
Great Setting/Hotel needs a slight makeover
The setting is amazing. The desert vista past the infinity pool is magical. Sunrises over the desert are awe-inspiring. The hotel staff was polite and efficient. The hotel itself is showing its age. Sometimes the card key to the outer doors didn't work or worked only after many tries. The rooms could use a bit of sprucing up.
Overnattede 1 nat i januar 2023
Svar fra Hotel management den 17. jan. 2023
Dear Dennis, thank you for sharing your positive feedback regarding your stay with us. We are glad that our staff services and pool have got your satisfaction. Your feedback about the room and card key were shared with our relevant department for immediate actions as we consider our guests comfort the most we really hope to welcome you back soon.

10/10 Fremragende

Ekrem

Svar fra Diana den 19. apr. 2023
Dear Ekrem,Thank you for choosing our hotel for a short desert escape, we are very glad that you have enjoyed your experience with us and we are looking forward to welcome you back in the near future.With best regardsDiana KornilakisGeneral ManagerTilal Liwa Hotel

10/10 Fremragende

Mike, Sterling

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel and staff are incredible! It's a perfect place to unwind and enjoy the desert atmosphere. Beautiful pool, dune rides on quads, camels and horses on premises, excellent food and welcoming housekeeping service from Htet. Will be back for sure.
Overnattede 12 nætter i november 2022
Svar fra Hotel management den 21. nov. 2022
Dear Mike,Thank you for choosing Tilal Liwa Hotel. We are glad to hear that you have enjoyed our food, staff services, pool, desert, and activities at Tilal Liwa Hotel. We look forward to welcoming you again very soon.

10/10 Fremragende

Mohammad

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2022
Svar fra Hotel management den 5. sep. 2022
Dear Mohammad, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

8/10 Udmærket

khalid

Overnattede 1 nat i juli 2022
Svar fra Hotel management den 7. aug. 2022
Dear khalid, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

8/10 Udmærket

YONGKWAN

Overnattede 2 nætter i februar 2022
Svar fra Hotel management den 10. maj 2022
Dear Yongkwan, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

2/10 Forfærdeligt

Suheil

Overnattede 1 nat i marts 2022
Svar fra Diana den 19. apr. 2023
Dear Sohail,Our apologies for such a late reply, we hope having the opportunity to welcoming you back in an improved property.With best regards

8/10 Udmærket

daniel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2022
Svar fra Hotel management den 25. apr. 2022
Dear Daniel, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

10/10 Fremragende

GERALD

Overnattede 1 nat i marts 2022
Svar fra Hotel management den 25. apr. 2022
Dear Gerald, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

8/10 Udmærket

Frederick

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2022
Svar fra Hotel management den 25. apr. 2022
Dear Frederick, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

10/10 Fremragende

MOHAMED

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A day in the desert
Worth to visit for a one day of relaxation and escaping from city’s crowds
Overnattede 2 nætter i november 2021
Svar fra Hotel management den 5. dec. 2021
Hello Mohamed, Thank you for choosing Tilal Liwa Hotel. We are glad to hear that you have enjoyed our Hotel. We look forward to welcoming you again very soon.

8/10 Udmærket

Gabriel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Seul au monde
Super belle hôtel en plein désert !! Superbe piscine
Overnattede 1 nat i november 2021
Svar fra Hotel Management den 21. nov. 2021
Cher Gabriel, merci de la confiance que vous nous portez en choisissant notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour au bord du Rub Al Khali (le quartier vide, le plus grand désert de sable ininterrompu au monde) dans les sables de Liwa au milieu des dunes de sable ondulantes et d'un paysage désertique préservé. Nous espérons que vous avez passé un séjour mémorable. Dans l'attente de votre prochaine visite.

10/10 Fremragende

Fahima

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Magnifique
Super emplacement, coupé du monde, un dépaysement total pour ceux qui cherche à se relaxer. On entend que les oiseaux. Personnel au petit soin et plus particulièrement Azar qui était super sympatique et tres professionnel !!
Overnattede 1 nat i november 2021
Svar fra Hotel Management den 14. nov. 2021
Cher client, merci pour la confiance que vous avez accordée à notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour au bord du Rub Al Khali (le quartier vide, le plus grand désert de sable ininterrompu au monde) dans les sables de Liwa au milieu des dunes de sable vallonnées et d'un paysage désertique préservé. Nous espérons que vous avez passé un séjour mémorable. Dans l'attente de votre prochaine visite.

10/10 Fremragende

Svetlana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We are regular guests in this hotel. We love this property!! The only thing I would suggest is to keep the music volume a bit down by the pool (although your music choice is excellent). I think people come to your property for quietness and serenity.
Overnattede 1 nat i september 2021
Svar fra Hotel Management den 29. sep. 2021
Dear Guest, thank you for your confidence in choosing our hotel. We’re pleased that you enjoyed your stay on the edge of the Rub Al Khali (The Empty Quarter, the largest uninterrupted sand desert in the world) in the sands of Liwa amid rolling sand dunes and an unspoiled desert landscape. We hope that you had a memorable stay. We promise to send your complaint to the relevant department. We are waiting for your next visit with the guarantee of a better service that meets your expectations.

10/10 Fremragende

khawla Al

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing...the staff are great & supportive
Overnattede 1 nat i september 2021
Svar fra Hotel Management den 12. sep. 2021
Dear Guest, we appreciate your positive feedback about our hotel. We are pleased that our staff service has met your expectations. We always strive to provide the best service to our guests to enjoy a memorable stay. We will redirect your valuable comments to our staff. Looking forward to welcoming you soon.

10/10 Fremragende

Catherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Luxurios.
What an amazing stay! I hadn't stayed at the hotel for 6 years, but I was so impressed with the high standards that have been maintained. Originally it was a 3 night stay, but I was so happy and comfortable in my upgraded room, that I extended for a further 3 nights. The room was amazing, and just a couple of steps to the pool. The food was delicious, and the set dinner menu, as well as the weekend dinner buffet was great value. Special thanks to Mr Hadi and Mr Nadi, as well as to Raphael. Faith, Jacob, Mervin, Mann and Sunil ( concierge) to name but a few of the fantastic team at Tilal Liwa! I look forward to returning again in the near future. Thank you for a memorable stay.
Overnattede 3 nætter i august 2021
Svar fra Hotel Management den 25. aug. 2021
Hello! Thank you for choosing Tilal Liwa Hotel. We are glad to hear that you have enjoyed our Hotel. We look forward to welcoming you again very soon.

2/10 Forfærdeligt

Valérie

Overnattede 1 nat i juli 2021
Svar fra Hotel Management den 3. aug. 2021
Dear Guest, thank you for rating our services. Because your comments are highly important to us, and will be used to monitor and improve the service we provide, please send us your comments to make sure you get the best of our services on your next visit.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
사막호텔~!
가격대비 훌륭한 호텔이었습니다 가족 또는 연인과의 여행으로 적합한 사막 호텔입니다.
Overnattede 2 nætter i maj 2021
Svar fra Hotel Management den 18. maj 2021
친애하는 고객님, 저희 호텔을 선택 해주셔서 감사합니다. 구불 구불 한 사구와 때묻지 않은 사막 풍경 속에있는 Liwa의 모래 사장에있는 Rub Al Khali (세계에서 가장 큰 중단없는 모래 사막 인 The Empty Quarter)의 가장자리에서 즐거운 시간을 보내 셨습니다. 기억에 남는 숙박이 되셨기를 바랍니다. 다음 방문을 기대합니다.

8/10 Udmærket

Laurent

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent rapport qualité/prix !
Hôtel très agréable, confortable et calme. Personnel prévenant et très aimable. Le dîner et le déjeuner étaient bons. Seul regret : ne pas avoir eu de chambres connectées en dépit de notre demande au moment de la réservation il y a plusieurs semaines. Au final, cet hôtel offre un excellent rapport qualité/prix.
Overnattede 1 nat i maj 2021
Svar fra Hotel Management den 10. maj 2021
Cher client, nous apprécions vos commentaires positifs sur notre hôtel. Nous sommes heureux que notre service du personnel ait répondu à vos attentes. Nous nous efforçons toujours de fournir le meilleur service à nos clients pour profiter d'un séjour mémorable. Nous redirigerons vos précieux commentaires vers notre personnel. Nous porterons immédiatement votre réclamation concernant la réservation de chambre à l'équipe de direction Au plaisir de vous accueillir bientôt.

10/10 Fremragende

hyung jun

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
recommendable
Good price, kind staff and various activities
Overnattede 2 nætter i marts 2021
Svar fra Hotel Management den 14. apr. 2021
Hello! Thank you for choosing Tilal Liwa Hotel. We are glad to hear that you have enjoyed our Hotel. We look forward to welcoming you again very soon.

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The beautiful setting in the middle of nowhere is the best you can get.
Overnattede 1 nat i april 2021
Svar fra Hotel Management den 11. apr. 2021
Dear Guest, thank you for your confidence in choosing our hotel. We’re pleased that you enjoyed your stay on the edge of the Rub Al Khali (The Empty Quarter, the largest uninterrupted sand desert in the world) in the sands of Liwa amid rolling sand dunes and an unspoiled desert landscape. We hope that you had a memorable stay. Looking forward to your next visit.

8/10 Udmærket

Santhosh

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Except food every thing was good, food options for Indian cuisine was not good
Overnattede 1 nat i marts 2021
Svar fra Hotel Management den 7. apr. 2021
Dear Guest, thank you for taking the time to express your opinion. We strive to offer the best service to our guests, we will raise your complaint about our food to the management team right away. We look forward to welcoming you on your next visit with a promise to provide you with a better service that meets your expectations

10/10 Fremragende

Rhys

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2021
Svar fra Hotel Management den 5. apr. 2021
Dear Guest, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

8/10 Udmærket

Imane

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i marts 2021
Svar fra Hotel Management den 12. apr. 2021
Hello! Thank you for choosing Tilal Liwa Hotel. We are glad to hear that you have enjoyed our Hotel. We look forward to welcoming you again very soon.

10/10 Fremragende

Lynn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i marts 2021
Svar fra Hotel Management den 31. mar. 2021
Dear Guest, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

6/10 Okay

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring
It's the only hotel in the area. Theres a pretty picture but the service and standard is not a high level for the price.
Overnattede 1 nat i marts 2021
Svar fra Hotel Management den 28. mar. 2021
Dear Guest, we appreciate your feedback about our hotel. We always strive to provide the best service for our guests to enjoy a memorable stay. We will redirect your valuable comments to our staff. Looking forward to welcoming you soon.

10/10 Fremragende

Romain

Overnattede 1 nat i marts 2021
Svar fra Hotel Management den 24. mar. 2021
Dear Guest, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

8/10 Udmærket

Bernhardt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2021
Svar fra Hotel management den 7. mar. 2021
Dear Bernhardt, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

2/10 Forfærdeligt

Amanda

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cancelation 12 hours before check in
We were extremely disappointed by thr communication or lack thereof from tilal Liwa Hotel. I understand that new restrictions are being directed by the government quite frequently. What I do not understand is sending a cancelation notice at 7 pm the night before the reservation. We had arranged covid tests for two families, taken annual leave, and driven the three hours to MZ with our three month old to be notified the night before or the cancelation. The manager was not apologetic and did not offer and compensation for the inconvenience. Will not be supporting this hotel in the future.
Overnattede 1 nat i februar 2021
Svar fra Hotel management den 15. feb. 2021
Dear Amanda, thank you for taking the time to share your experience with us. We are always keen on providing our guests with a memorable stay and a chance to enjoy a unique experience. We promise to send your complaint to the relevant department.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2021
Svar fra Hotel management den 23. feb. 2021
Dear Guest, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

10/10 Fremragende

David Daniel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Special Family getaway
Professional, kind and friendly staff. Cleanliness and comfort. Delicious foods. Staff and facilities complying with COVID-19 precautions. Special getaway for the family.
Overnattede 2 nætter i februar 2021
Svar fra Hotel management den 10. feb. 2021
Dear David, thank you for sharing your positive feedback regarding your stay with us. We are glad that our room cleanliness, staff, and food have got your satisfaction. Waiting to serve you again in the near future on your next visit.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2021
Svar fra Hotel management den 8. feb. 2021
Dear Guest, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

2/10 Forfærdeligt

Abdulla

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Terrible experience with family
Terrible experience 1. I booked 4 room with twin bed and they provided with king not even connecting. I had to wait an hour for them to sort it but nothing happened. 2. The room I stayed in smelling like somebody urinated in the room. 3. The dinner was terrible. Because we are a group of more than 10 with the kids, I went to the restaurant to order the food in advance and asked the to reserve two specific table. Then after about 30 minutes someone calls and say the food is almost done, so me and my family all went there and waited an additional hour for the food to arrive. The food arrived burned from the outside and undercooked from inside. I have complained to the manager regarding the food and asked to be compensated for free breakfast at least for the horrible experience we all had but they decided to provide discount only. The place seems to be managed portly and unqualified staff are being hired. In the dinner, they couldn’t even put water and bread in the table for more than half an hour after I ask.
Overnattede 1 nat i januar 2021
Svar fra Hotel management den 1. feb. 2021
Dear Abdulla, thank you for taking the time to express your opinion. We strive to offer the best service to our guests, we will raise your complaint about our food to the management team right away. We look forward to welcoming you on your next visit with a promise to provide you with a better service that meets your expectations

8/10 Udmærket

vikas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Hotel middle of no where
Clean hotel with friendly supportive staff, one flaw is that it is out of city.. In case you want to enjoy calm, quiet nature.. No city noise. Prefer it.
Overnattede 2 nætter i januar 2021
Svar fra Hotel management den 31. jan. 2021
Dear vikas, thank you for your confidence in choosing our hotel. We’re pleased that you enjoyed hotel cleanliness, staff, and your stay on the edge of the Rub Al Khali (The Empty Quarter, the largest uninterrupted sand desert in the world) in the sands of Liwa amid rolling sand dunes and an unspoiled desert landscape. Looking forward to your next visit.

10/10 Fremragende

Nitin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2021
Svar fra Hotel management den 19. jan. 2021
Dear Nitin, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

10/10 Fremragende

Nadine, Abu dhabi

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is small, which i like It has a warm, private feeling The manager on call was super friendly and helpful Food was at times better than others Loved the pool overlooking the desert Highly recommended
Overnattede 1 nat i november 2020
Svar fra hotel management team den 29. nov. 2020
Dear Nadine, thank you for sharing your positive feedback regarding your stay with us. We are glad that our staff, food, and pool view have got your satisfaction. Waiting to serve you again in the near future on your next visit.

8/10 Udmærket

Joobong

Overnattede 1 nat i november 2020
Svar fra hotel management team den 22. nov. 2020
Dear Joobong, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

8/10 Udmærket

JUNGTAE

Overnattede 1 nat i november 2020
Svar fra hotel management team den 18. nov. 2020
Dear Jungtae, thank you for giving Tilal Liwa Hotel an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

8/10 Udmærket

Anil

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Since it was late check in and early check out' so could not experience the facilitiea etc. But overall it was good and confortable.
Overnattede 1 nat i oktober 2020
Svar fra hotel management team den 1. nov. 2020
Dear Anil, thank you for sharing your positive feedback regarding your stay with us. We are glad that our hotel has got your satisfaction. Waiting to serve you again in the near future on your next visit.