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Anmeldelser af Golden Sunrise Machupicchu

3.5 out of 5
Golden Sunrise Machupicchu
Calle Wakanki 615, Machu Picchu, Cusco

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 85 af i alt 165 anmeldelser" "
Bedømmelse på 8 − Udmærket. 53 af i alt 165 anmeldelser" "
Bedømmelse på 6 − Okay. 17 af i alt 165 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 165 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 165 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,0/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
A bit far away from the main street. But the staff very nice and helpful, gav us breakfast boxes because we had to catch the first train on morning. The toilet very clean. No air condition.
Overnattede 1 nat i oktober 2019
Svar fra Marketing den 14. okt. 2019
Thank you for your feedback and also comments you give us.

8/10 Udmærket

Joel, N Las Vegas

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
It’s ok
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Jaden, Columbus

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love this hotel. It’s spacious, clean, and quiet. Staff are friendly and helpful.
Overnattede 6 nætter i maj 2024

10/10 Fremragende

Aleksandr, Santa Barbara

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good people, I think to have little better shampoo will Help:). All other stuff are good. Most importantly People are nice! Thank you 🙏.
Overnattede 1 nat i november 2023

6/10 Okay

Ambrish, West Chester

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Basic amenities in the room were missing such as facial tissues, glasses, coffee maker, and cups. The safe and refrigerator did not work.
Overnattede 1 nat i august 2023

6/10 Okay

Rod

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter
The rececepti
Overnattede 1 nat i august 2023

10/10 Fremragende

Tina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room and bathroom were exceptionally clean.
Overnattede 1 nat i juni 2023

10/10 Fremragende

Henry

Overnattede 1 nat i maj 2023

10/10 Fremragende

Mary Ann

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2023

2/10 Forfærdeligt

Jaison

Overnattede 4 nætter i september 2022

10/10 Fremragende

Mariela

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Family vacation
Everyone was very helpful, they give us a very personalized attention. Milton and the gentleman in the breakfast restaurant, the whole team, I traveled in a family group of (7) and the communication and service was outstanding, specially for a town that it’s just growing. The location was a bit of walk but truly Machinlsts Picchu town is organic, no vehicles allowed so be ready to a lot of walking. But very safe and enjoyable.
Overnattede 1 nat i august 2022
Svar fra Golden Sunrise den 5. sep. 2022
Thank you so much Mariela.We are doing our best effort to have a good journey.

10/10 Fremragende

Marissa

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly
The front desk was absolutely kind, and incredible. They made sure that we were settled, and asked what time we would prefer breakfast served. It’s a great location, 5 minute walk to the Main Street.
Overnattede 1 nat i maj 2022
Svar fra Golden den 18. jul. 2022
Thanks Marissa. We work to improve our service every day.

8/10 Udmærket

Hugh

Rejste med partner
Synes godt om: Rengøring
A pleasant enough stay but the property was extremely quiet and the place lacked atmosphere. For1 night the hotel was OK but I wouldn’t have liked to stay for much longer . Fortunately Aguas Calientes is small so it was easy to get around and not too far from everything
Overnattede 1 nat i maj 2022

10/10 Fremragende

Claudia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Unos los mejores hoteles en los que he estado
Mi esposo y yo llegamos para subir a Huayna Picchu al día siguiente. Nos recogieron de la estación de tren, el hotel fue super cómodo y limpio, y a nuestro regreso, nos llevaron las cosas a la estación de tren a tiempo perfecto. Lo cual hizo nuestro viaje super fácil. Yo he ido a Machu Picchu al menos unas 7 veces en mi vida y conozco el área y es cierto que la mayoría de los hoteles dan esos servicios para hacer el viaje fácil. Sin embargo lo que hizo diferente a este hotel fue su personal y el desayuno! Personal super agradable y muy amable. No solo nos acompañaron con las maletas pero nos acompañaron a hacer nuestras compras y nos aconsejaron bien a que hacer antes de subir. El desayuno ha sido el mejor que he probado en un hotel de esa categoría. El jugo de naranja recién exprimido, y lo demás fue contundente y de muy buena calidad. Volvería en una!
Overnattede 1 nat i november 2021
Svar fra Willian den 9. dec. 2021
Estimada Claudia, muchas gracias por sus comentarios, nos alientan a continuar y a seguir mejorando con nuestro servicio día a día y nos alegra mucho saber que paso una bonita estancia en nuestro hotel. Muchas gracias estimada Claudia!

8/10 Udmærket

JACKELINE

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
El personal es muy gentil, pero facilitaría que recogieran al huesped en la estación del tren, no es fácil encontrar el hotel. El aseo debiera ser mejor en habitación como en áreas comunes. Cama confortable. Hay mucho olor a humedad y las cortinas tienen moho de la humedad.
Overnattede 1 nat i november 2021
Svar fra Willian den 6. dec. 2021
Estimada Sra. Jackeline, muchas gracias por sus comentarios nos sirve para seguir mejorando cada día en nuestra atención a nuestros huéspedes, tomaremos en cuenta las recomendaciones sugeridas por usted. Hasta una proxima.

10/10 Fremragende

Hector

Overnattede 2 nætter i november 2021

10/10 Fremragende

Alyssa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
3 mn walk from train station. We had a jacuzzi in our room which was amazing after hiking the inca trail, and a balcony with a beautiful view. There is free breakfast, and they were able to accommodate a very specific diet i had and made a special breakfast just for me. Modern TV that connects to phone for streaming as well. Great plqce, great staff.
Overnattede 2 nætter i september 2021

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
We had an excellent stay here. The room was large and well appointed. The bath was lovely and the water was hot! The staff very friendly and helpful. They asked us when we wanted our breakfast each day then delivered it to our room which was awesome. The breakfast was tasty and a lot of food, more than we could eat and with fresh sqeezed oj was awesome. The town itself is small so everything is within walking distance, close to shops, restaurants and the train station. We loved the balcony on the room it wrapped around and was a beautiful view. Wouls stay here again, thanks.
View from the room.
Overnattede 2 nætter i juli 2021

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great customer service, staff was superb. Location was on point.
Overnattede 1 nat i maj 2021

6/10 Okay

Emily

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not worth the expense
Amenities listed not provided. No tv or internet. They claimed due to divide it was not available in the area, but all the restaurants in the area had both available. Breakfast was provided and good, some one the staff was helpful, but language barrier was a problem. Upon checkout one staff member seemed very upset that i wouldn't pay in cash. He pretended like he couldn't get the credit card machine to work to try & force a cash payment. It magically processed just fine when i took the machine to answer the prompts myself. The bugs were a problem with having to leave the windows open. There is no other ventilation system and no fans to help keep bugs off of you at night. Not a good value for the money. I spent only $10 more per night in Cusco & had a far superior experience.
Overnattede 2 nætter i november 2020
Svar fra marketing den 29. dec. 2020
Dear Emily: Thank you for your comments and also words, in fact, they are important to us and help us to improve. In fact, these small impasses are a matter of the difficult situation we are going through, with tourism, but yes, we have already improved our service, for the betterment of our customers.

2/10 Forfærdeligt

Daniela

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Falta de respeito
Sou brasileira e estou impedida de viajar para o Peru por causa da pandemia. Não consegui cancelar minha reserva e ser reembolsada
Overnattede 2 nætter i maj 2020

10/10 Fremragende

Brennen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect stay
Great : staff, location, food, and very quiet stayed there 2 nights. Perfect place to relax after seeing Machu Picchu
Overnattede 2 nætter i januar 2020
Svar fra propietario den 6. feb. 2020
Thank you very much for your comment, we are pleased to know that you were satisfied in your visit and thank you very much for your recommendation we will take it into account, we hope to see you again.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the hotel is only 2 years old- nice and clean. i had a lovely room ext t a stream. lovely to listen to at night.
Overnattede 1 nat i december 2019
Svar fra propietario den 6. feb. 2020
Thank you very much for your comment, we are pleased to know that you were satisfied on your visit, we hope you come back to visit us soon.

8/10 Udmærket

Timo

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was fine
The hotel is nice (because it's new) and the service is fine. Unfortunately they don't have a laundry service (as it is (was) promoted).
Overnattede 2 nætter i november 2019
Svar fra Marketing den 14. dec. 2019
We are pleased to know that you were satisfied on your visit, thank you very much for the recommendation and we hope you come back very soon.

10/10 Fremragende

Pratik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Golden Sunrise rocks!!
Room was clean and was upgraded to a mountain facing room. Bathroom had a jacuzzi. Mattress, pillows and bed were outstanding, very comfortable. People at reception, at restaurant were exemplary with their service.
Overnattede 1 nat i december 2019
Svar fra Marketing den 14. dec. 2019
We are pleased to know that you were satisfied on your visit, we hope you come back to visit us soon.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Machu Pichu Stay
Great location and place to rest before and after your time in Machu Pichu. The room was very clean. My room had a tub and nice view of the hills. Staff was very kind and helpful as well. The hotel is also close to a restaurant that locals eat at located next to the library. You will not pay the tourist prices for food there, and the food is good. Overall a nice place to stay in Aguas Calientes.
Overnattede 2 nætter i november 2019
Svar fra Marketing den 14. dec. 2019
We are pleased to know that you were satisfied on your visit, we hope you come back to visit us soon.

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room and the patio view were great. The cleaning staff were very attentive and great. My only issue were 1. They called at 8:30 to tell us breakfast ended at 9am which we knew and it woke us up after a long night of traveling. 2. They didnt refill the jacuzzi foam the 1st day and it was empty when we got there but we ended up being able to bring the bottle down and eventually get some brought up to us. 3. You unfortunately hear eveyone around you as far as ioening and closing doors/walking. But overall id say it was still a good hotel very clean and close to the main food strip as well as very close to the train station!
Overnattede 3 nætter i november 2019
Svar fra Marketing den 14. dec. 2019
We are pleased to know that you were satisfied on your visit, we hope you visit us again.

8/10 Udmærket

SEBASTIAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lindo hotel en un entorno no tan lindo
Lindo hotel por dentro. El entorno no es de lo mas agradable, en general todo el pueblo nos pareció muy dejado, muy humilde. Pero es un hotel donde pasar una buena estadía
Overnattede 1 nat i november 2019
Svar fra Marketing den 13. dec. 2019
Gracias Sebastian por su opinión y también valoración, es cierto es parte del crecimiento urbano que tiene Machu Picchu Pueblo, pero igual buscamos hacer una linda estadía para nuestros clientes.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo muy limpio, bien ubicado y el personal muy atento. El desayuno poco variado
Overnattede 1 nat i november 2019
Svar fra marketing den 13. dec. 2019
Gracias estimado cliente por su valoración y comentarios, tomaremos en cuenta su recomendación para los desayunos

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale
In a quieter street of aguas calientes so there is more quiet, however there is a construction site opposite. Stunning views. Clean and neat. Breakfast is not that great. Room smells a bit musty.
Overnattede 2 nætter i oktober 2019
Svar fra Marketing den 14. dec. 2019
We are pleased to know that you were satisfied on your visit, we hope you come back to visit us soon.

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was close to everything. it was also very quiet.
Overnattede 3 nætter i september 2019
Svar fra Marketing den 21. okt. 2019
Thanks! We are glad to know that you enjoyed our hotel, we share with everyone a unique experience, thanks for coming we hope to see you all again one day!

8/10 Udmærket

gabriela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2019
Svar fra Marketing den 16. okt. 2019
Gracias Gabriela por su valoración, nos alegra que haya disfrutado con nosotros.

8/10 Udmærket

Jimmy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2019
Svar fra marketing den 16. okt. 2019
Gracias Jimmy por la valoración

8/10 Udmærket

Guilherme

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2019
Svar fra Marketing den 24. sep. 2019
Dear Guilherme. Thanks! we are glad to know that you enjoyed a good stay with us! we hope to see you again one day, always with comfortable rooms and amazing service!

10/10 Fremragende

Fabio Pires

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2019
Svar fra Marketing den 13. sep. 2019
Gracias Fabio Pires, por su valoración, nos es muy importante para nosotros esto.

10/10 Fremragende

Sandra

Overnattede 1 nat i august 2019

10/10 Fremragende

OSCAR

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2019
Svar fra Marketing den 12. sep. 2019
Estimado Oscar, gracias por la calificación que esta compartiendo con nosotros, nos alegra mucho saber que disfruto de una experiencia agradable, nuestro personal es amigable y profesional, esperamos recibirlo nuevamente siempre con habitaciones repletas de confort

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
清潔で良かった。朝ごはんも美味しい。
Overnattede 1 nat i august 2019
Svar fra Marketing den 3. sep. 2019
あなたのコメントをありがとう、私たちと一緒に楽しい経験を楽しんでいるということを知って非常にうれしいです、私たちはあなたを非常にすぐに受け取ることを望みます、あなたの経験と快適さが最も重要です。

10/10 Fremragende

Perla, CD. JUAREZ, CHIH.

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El hotel es perfecto, buena ubicación, muy cerca de la estación de tren, del mercado de artesanías y de la parada del bus para Machu Picchu, una tranquilidad impresionante en el área y restaurantes muy cercanos. Con respecto a la habitacion tenia vista a la montaña y con tina de hidromasaje, el personal fue super atentó y lo mas importante tienen bodega de cortesia para tus cosas para que puedas ir a Machu Picchu solo con lo necesario.
Overnattede 1 nat i august 2019
Svar fra Marketing den 18. aug. 2019
Estimada Perla, muchas gracias por su comentario, nos complace mucho saber que usted disfruto de una estadía agradable es un gran honor para nosotros observar su comentario, esperamos recibirlos muy pronto nuevamente.

10/10 Fremragende

sergio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente opción
Excelente atención. Muy recomendable. Nuevo. Muy conveniente.
Overnattede 1 nat i juli 2019
Svar fra Marketing den 5. aug. 2019
Estimado Sergio, muchas gracias por su comentario y es que nos complace mucho saber que usted disfruto de una estadía agradable, gracias por acompañarnos esperamos recibirlo muy pronto nuevamente siempre con una atención excelente.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
清掃が行き届いており、水回りも綺麗な部屋でした。また、収納棚や大型テレビ(チャンネル数も多い)のおかげで快適でした。近くに数件のスーパーがあり、買い物に便利です。
Overnattede 2 nætter i juli 2019
Svar fra Marketing den 1. aug. 2019
ご意見ありがとうございます、私たちはあなたがあなたの快適な滞在を楽しんだことを知ってうれしいです、私たちはすぐにまたあなたを受け取ることを願って、私たちは常にあなたのためにフレンドリーなスタッフとアメニティを持っています。

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Most everything was great for the price. However there was no air conditioning. There was no screen in the window if you opened it. A little noisy but nice.
Overnattede 1 nat i juli 2019
Svar fra Marketing den 15. jul. 2019
Thanks! we appreciate your comment we hope to see you again one day, we want to apologize with you because of the things that you are describing in your comment, we will fix everything hoping to see you again one day, thanks for coming!

10/10 Fremragende

CaSondra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable, Worth the Money
Amazing, would return 1,000 times! Incredibly clean, accommodating, fun.
Overnattede 2 nætter i juni 2019
Svar fra Marketing den 9. jul. 2019
Dear Casondra, thanks we appreciate your comment and also thanks for the score, we hope to see you again one day thanks for recommending us!

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i juli 2019
Svar fra Marketing den 8. jul. 2019
Thanks!, we appreciate the score we hope to see you again one day.

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Surprisingly Nice
The beds were very comfortable and the room had a mini fridge. I really appreciated it since this was the first one we had in all our time in Peru. Also they upgraded us to a suite because they had it available which was very nice. The WiFi was as good as any where in the Sacred Valley.
Overnattede 1 nat i juli 2019
Svar fra Marketing den 8. jul. 2019
Dear Jennifer, we appreciate your comment, we are glad to know that you enjoyed a good experience with us, we hope to see you again one day, with the best staff and the most amazing service.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale
The front desk assistant was so nice, he gave us information about attractions, he helped us to print our tickets for Machupicchu. The hotel has a storage room where you can leave your luggage, after you check out.
Overnattede 1 nat i juli 2019
Svar fra Marketing den 8. jul. 2019
Hi there, thanks our staff is the most amazing and friendly one in all the town, thanks for your comment we hope to see you agian one day.

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Thumbs up
Nice hotel. Even nicer staff
Overnattede 1 nat i juni 2019
Svar fra Marketing den 8. jul. 2019
Thanks! Dear Robert we are glad to know that you enjoyed a good stay with us, thanks for your comment we hope to see you again one day.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juni 2019
Svar fra Marketing den 1. jul. 2019
Hi there, thanks! we appreciate the score we hope to see you again one day with the best staff and the most amazing service!

8/10 Udmærket

Karem

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good breakfast, staff very helpful and nice. Fast service.
Overnattede 1 nat i juni 2019
Svar fra Marketing den 27. jun. 2019
Hi there, thanks! our staff is the most friendly that's right! we hope to see you again one day, thanks!

10/10 Fremragende

Lina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lo volveria a visitar
Mut buen hotel, limpio, desayuno abundate em frutas y cereales, ademas de otras elecciones.
Overnattede 2 nætter i juni 2019
Svar fra Marketing den 27. jun. 2019
Muchas gracias por su comentario, nos alegra mucho saber que usted disfruto de una estadía agradable en nuestro hotel, esperamos recibirlos muy pronto nuevamente.