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Anmeldelser af Macedon Ranges Hotel & Spa

4 out of 5
Macedon Ranges Hotel & Spa
652 Black Forest Drive, Macedon, VIC

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 233 af i alt 565 anmeldelser" "
Bedømmelse på 8 − Udmærket. 221 af i alt 565 anmeldelser" "
Bedømmelse på 6 − Okay. 77 af i alt 565 anmeldelser" "
Bedømmelse på 4 − Dårligt. 24 af i alt 565 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 565 anmeldelser" "

8,6/10

Rengøring

8,2/10

Service og personale

7,6/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

6/10 Okay

lisa

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Very old run down hotel, needs lots of updates
Overnattede 3 nætter i april 2024

8/10 Udmærket

Robin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel, we did hear a bit of road noise from the nearby freeway but not to bad. They have rules around running in room spa's between certain hours not sure everyone abides by those rules. However it was a pleasant stay.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Rochelle

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

Cherie

Rejste med partner
Synes godt om: Faciliteter
It was very nice and so peaceful
Overnattede 1 nat i april 2024

8/10 Udmærket

Louise

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra Campbell Bourke - Operations Manager den 8. apr. 2024
Hi Louise,Thanks so much for your feedback. We hope to welcome you back again soon!

10/10 Fremragende

Erkan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Campbell Bourke - Operations Manager den 8. apr. 2024
Hi Erkan,Thanks so much for your feedback. We hope to welcome you back again soon!

8/10 Udmærket

James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice stay wasn't sure how was gonna be but exceeded our expectations, walls are a bit thin so any noise from neighbouring rooms is easily heard
Overnattede 2 nætter i marts 2024
Svar fra Campbell Bourke - Operations Manager den 2. apr. 2024
Hi James,Thanks so much for your feedback. We're glad to see you enjoyed your stay and we exceeded expectations. I do apologise for the noise concerns, we were at full occupancy over the long weekend and I believe this would have contributed to the disruption. We hope to welcome to you back again in the future.

4/10 Dårligt

Bradley

Overnattede 1 nat i februar 2024
Svar fra Campbell Bourke - Operations Manager den 20. mar. 2024
Hi Bradley,Thanks for taking the time to leave your feedback. We're sorry to see your stay didn't live up to expectations. Please feel free to send us an email or give us a call if there is anything you'd like to discuss further.

10/10 Fremragende

Dragos

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024
Svar fra Saleem den 27. feb. 2024
Thank you for sharing!

8/10 Udmærket

Debbie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Saleem den 26. feb. 2024
Thank you Debbie!

10/10 Fremragende

smriti

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was good except we had to go to town for food.
Overnattede 1 nat i februar 2024
Svar fra Saleem den 26. feb. 2024
Thank you for your review

10/10 Fremragende

Harold

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was very spacious, bed was very comfortable and the fact that the spa is situated in the room and not in the bathroom was a big plus. The views are magnificent
Overnattede 1 nat i februar 2024
Svar fra Saleem den 26. feb. 2024
Thank you for your review, Harold!

4/10 Dårligt

Nathan

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is not a hotel, at best it’s a motel. The rooms are rundown and out of date. We had to fix the wheel on the sliding door as it wouldn’t open to enter the bathroom, when we did get in the bathroom the stench coming from the drains were disgusting. Couldn’t get any help from staff as there was literally nobody there. The dining room is permanently closed, the spa you have to book in advance as there wasn’t anyone actually onsite, the indoor pool was freezing and being filled with the garden hose. The only plus was the bed was comfortable. Definitely not worth the money!
Overnattede 2 nætter i januar 2024
Svar fra Saleem den 26. feb. 2024
Thank you for your feedback regarding your recent stay. My apologies your stay was not as you anticipated. We are always striving to make improvements, so your feedback is very important to us, as this assists management and our staff to better our guests stays.

8/10 Udmærket

Slobodanka

Overnattede 1 nat i december 2023
Svar fra Saleem den 26. feb. 2024
Thank you for your review!

8/10 Udmærket

cathy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Lovely views from room. Abit noisy being so close to the highway. Unfortunately the restaurant wasn't open and the spa was booked out.
Overnattede 2 nætter i december 2023

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring, service og personale
Nice location but not the price
The hotel was in a nice location with a good outlook but the restaurant was closed which we weren’t told until arrival, there were lots of cobwebs indoors and our room wasn’t serviced during the stay. The room was a good size but overall expected a little more for the price.
Overnattede 2 nætter i november 2023

4/10 Dårligt

Nik

Rejste med partner
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
It is not a hotel but a old motel, Expedia needs to insure the descriptive is correct and facilities as shown on web are actually open.
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Craig

Overnattede 1 nat i juni 2023

8/10 Udmærket

Jacquelyn, Albert Park

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect location to retreat from the hustle and bustle of Melbourne for a night or two and explore the Macedon Ranges shops, breweries, wineries, food, hiking, and galleries.
Overnattede 1 nat i april 2023

10/10 Fremragende

Madeleine

Overnattede 1 nat i marts 2023

6/10 Okay

Paul

Rejste med partner
Synes godt om: Service og personale
Wine store and spa shut
Overnattede 1 nat i marts 2023

8/10 Udmærket

Merrin

Overnattede 1 nat i marts 2023

6/10 Okay

Anthony

Overnattede 2 nætter i februar 2023

6/10 Okay

Rachael

Rejste med partner
Synes godt om: Service og personale
The room had amazing views, so beautiful and a lovely place to sit and watch the sunset. The morning was so lovely to watch the fog rise off the mountain and see the bunnies running around. We were disappointed that there was an odour in our bathroom, we moved the diffuser to try and cover the smell but we could still smell it. When I had a shower the water was luke warm, when we had a spa the water was Luke warm so I had to keep boiling the kettle to add some boiling water to make it a reasonable temp.
Overnattede 1 nat i februar 2023

10/10 Fremragende

KEITH

Overnattede 1 nat i januar 2023

8/10 Udmærket

Jacqueline

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super relaxed, great views. Beds were very comfortable. A decent table and couch would have helped, not all of us can watch tv in bed. The restaurant was an absolute highlight, highly recommend.
Svar fra David den 5. dec. 2022
Thank you kindly for your comments

10/10 Fremragende

Fredy

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Was a nice hotel, we had a very quiet stay. The staff was very friendly and helpful. I would come back again. Thank you
Overnattede 1 nat i december 2022
Svar fra David den 5. dec. 2022
Really happy to hear you had a lovely stay

10/10 Fremragende

Samantha

Overnattede 1 nat i november 2022

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room with a mountain view
We had a relaxing stay with a beautiful view of Mount Macedon. A great location with a nice spa bath and Gisborne and Macedon were only a short drive for dinner. Highly recommended!
Overnattede 1 nat i oktober 2022
Svar fra David den 28. okt. 2022
Thank you kindly for the review and I am very happy to hear you enjoyed your stay,

8/10 Udmærket

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Views and food at Wine Collective
Overnattede 1 nat i oktober 2022
Svar fra David den 17. okt. 2022
Thank you for your review

2/10 Forfærdeligt

Ash

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really disappointed with our stay at this Hotel. We arrived to be told that the pool was out of order which was not mentioned at the time of booking. Our kids were extremely upset by this after driving for several hours. The neighbours were extremely noisy until all hours of the morning. No empathy offered from staff when we notified them the next day.
Overnattede 1 nat i oktober 2022
Svar fra David den 23. okt. 2022
Unfortunately the pool was and is not out of order and we are sorry you were misinformed.

4/10 Dårligt

Philip

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Was very disappointed with the “King sized bed” which was two king singles pushed together with a annoying seem in the middle. A bit to pricey for what you get.
Overnattede 1 nat i oktober 2022
Svar fra David den 10. okt. 2022
Thank you for your feedback

8/10 Udmærket

charmaine

Rejste med partner
Synes godt om: Rengøring
Room was clean. Keys were not available in locked box upon arrival. Had to wait for property manager to arrive with keys before we could get into our room
Overnattede 1 nat i oktober 2022
Svar fra David den 5. okt. 2022
Thank you for your patience over the keys. Errors sometimes occur and we are sorry for that.

8/10 Udmærket

Leigh

Rejste med partner
Synes godt om: Service og personale
It was nice but spa wasn’t very clean and we paid extra for mountain view and we couldn’t see mountains
Overnattede 2 nætter i september 2022
Svar fra david den 13. sep. 2022
Thank you Leigh, you need to talk to us if you wish mountain views.... sorry for that

8/10 Udmærket

Naomi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i august 2022
Svar fra David den 30. aug. 2022
Thank you Naomi for your reveiw

6/10 Okay

Angie

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Spa centre closed.
Overnattede 1 nat i august 2022
Svar fra David den 29. aug. 2022
Thanks Angie We are doing some minor renovations,

8/10 Udmærket

Nicholas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was relaxing
Overnattede 1 nat i august 2022
Svar fra David den 23. aug. 2022
Thank you, glad you enjoyed your stay

10/10 Fremragende

Kristina

Overnattede 1 nat i august 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
What a beautiful establishment!
Had the most special stay over the weekend with my partner, the mountain views were spectacular, the room had a great size spa - best we’ve ever used! The room size was awesome too and the mini bar was used as we didn’t go out except for dinner at the restaurant which was the best meal we’ve ever had. Also had a massage and facial their which was excellent too! The reception staff are so kind and caring, honestly will definitely be returning!
Overnattede 2 nætter i juli 2022
Svar fra David den 18. jul. 2022
Thank you very much for this review and we are really happy you had such a lovely experience.

8/10 Udmærket

Clayton

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Nice and comfortable room and facilities. Starting to age though, cracked tiles, cracked wind break, worn fittings, broken small bin.
Overnattede 2 nætter i juli 2022
Svar fra David den 18. jul. 2022
Thank you for your review, we hope you come again

6/10 Okay

Manal

Overnattede 2 nætter i juni 2022

8/10 Udmærket

Simon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Need a car
Overnattede 1 nat i juni 2022
Svar fra david den 10. jun. 2022
Thank you for your review and we agree in general you really need a car.

10/10 Fremragende

Ben

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The scenery at the hotel was amazing! The rooms were lovely with a gas wood fire heater, bed and spa all in the one room was something very different and really added to the mood of the room. Staff were wonderful and friendly, check in was a breeze.
Overnattede 1 nat i maj 2022
Svar fra david den 16. maj 2022
Thank you Ben, really happy to hear you enjoyed your stay

6/10 Okay

Anita

Synes godt om: Service og personale
Overnattede 3 nætter i april 2022

10/10 Fremragende

Hoi Fung

Overnattede 2 nætter i april 2022
Svar fra david den 26. apr. 2022
Thank you

8/10 Udmærket

Sue

Overnattede 1 nat i marts 2022

6/10 Okay

Kerry

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Very expensive for very little. Large spa type bath takes up huge amounts of space by window. Not sure if views of poorly tended grounds and gardens full of weeds are anything to write home about. Dated and taking advantage of lack of competition.
Overnattede 1 nat i februar 2022
Svar fra David den 4. mar. 2022
Hi Kerry, most rooms have lovely views over Mt Macedon. but we appreciate all reviews, thank you.

8/10 Udmærket

Jessica

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There were some real positives to this place. We liked that it was outside of the town which meant it was quiet. The staff were outstanding especially about cleaning the room with our toddlers sleep. There were a Few negatives. The shower was extremely hard to get the temperate right and it would go from searing hot to freezing cold every time someone else in another room used water. The air con is set to 22° and you can’t change the temp because multiple rooms run off the one unit. The staff did come in and change it as no one else was staying in the other rooms but the fan was so low it almost didn’t make any difference and there was quite a bit of noise heard from the room next door but not from unruly guests just general talking and Tv noise. We loved the location and the property but there are a few opportunities to make this place even better.
Overnattede 3 nætter i januar 2022
Svar fra David den 31. jan. 2022
Thank you for your review, we appreciate all feedback. We are also in the process of having the water temperatures fixed and hope you can come again.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2021

8/10 Udmærket

PETER

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely place would come back again
Overnattede 2 nætter i november 2021
Svar fra David den 22. nov. 2021
Thank you Peter for your feedback