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Anmeldelser af Holiday Inn Express Lucedale, an IHG Hotel

2.5 out of 5
Holiday Inn Express Lucedale, an IHG Hotel
1287 Beaver Dam Rd, Lucedale, MS

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 150 af i alt 363 anmeldelser" "
Bedømmelse på 8 − Udmærket. 122 af i alt 363 anmeldelser" "
Bedømmelse på 6 − Okay. 48 af i alt 363 anmeldelser" "
Bedømmelse på 4 − Dårligt. 29 af i alt 363 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 363 anmeldelser" "

8,2/10

Rengøring

8,8/10

Service og personale

7,8/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

johnny

Overnattede 1 nat i oktober 2019

8/10 Udmærket

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet .. nice pool .. friendly staff
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Ashley

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really enjoyed my stay. Thank you for letting us do water balloons by the pool. The pool was a little dirty but we still had fun in it!
Overnattede 1 nat i maj 2024
Svar fra Team Lucedale den 17. maj 2024
Thank you so much for the 5/5 stars. I do apologize for the pool; we are waiting for a part for the pool pump. Thank you for being so understanding.

6/10 Okay

Tamara, SARASOTA

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
This property is under reconstruction! It smells like dog urine in entrance-very bad smell and all wet. My room is clean and quiet and fine but downstairs entrance is a real stinky mess and I think this should be noted in sales materials or it is non disclosure.
Overnattede 1 nat i april 2024
Svar fra Team Lucedale den 30. apr. 2024
Dear Tamara, Thank you for your feedback. I do apologize for the inconvenience you experienced during your stay. Again, thank you for your feedback. Have a great day!

10/10 Fremragende

Tracy

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location, clean room, all staff was very friendly and helpful, and the continental breakfast was the best hotel breakfast I've had in awhile. And I've stayed at many different hotels during my travels, they have a good variety of options to choose from. Will definitely recommend to others and will hopefully get to stay there in the future.
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 23. apr. 2024
Dear Tracy, we are happy you enjoyed your stay with us, and we look forward to seeing you again for your future travels.

8/10 Udmærket

Jason

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Nice room other than the shower head was spraying everywhere
Overnattede 1 nat i april 2024
Svar fra Team Lucedale den 15. apr. 2024
Thank you for your feedback on your recent stay. I do apologize for the inconvenience of the shower head. I have passed this on to maintenance.

10/10 Fremragende

Rose

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and breakfast.
Overnattede 1 nat i marts 2024
Svar fra Team Lucedale den 5. apr. 2024
Dear Rose, Thank you so much for the 5/5 stars.

10/10 Fremragende

Bryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly
Overnattede 3 nætter i marts 2024
Svar fra Team Lucedale den 5. apr. 2024
Dear Bryan, Thank you so much for the 5/5 stars on your recent stay with us.

10/10 Fremragende

Shanshan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I would say this is the best choice of short stay in the area. Staff are really nice and helpful. Highly recommended👍
Svar fra Team Lucedale den 28. mar. 2024
Dear Shanshan, Thank you so much for your great feedback! We hope you have safe travels and stop in and see us again if you are in the area.

8/10 Udmærket

Ashley

Overnattede 3 nætter i marts 2024
Svar fra Team Lucedale den 28. mar. 2024
Dear Ashley, Thank you for your feedback.

10/10 Fremragende

Jill

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff is great and the rooms are clean. 😎
Overnattede 1 nat i marts 2024
Svar fra Team Lucedale den 26. mar. 2024
Dear Jill, Thank you so much for the 5/5 stars on your recent stay.

6/10 Okay

Jacquelyn

Rejste i en gruppe, Rejste med kæledyr
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room was not clean,
Overnattede 1 nat i marts 2024
Svar fra Team Lucedale den 12. mar. 2024
Dear Jacquelyn, Thank you for your feedback. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

8/10 Udmærket

Gary, Mesa

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Somewhat dated but fairly clean. Breakfast was very good however hot water was warm and cold water was warm. Wake up call was an hour late. Under renovation
Overnattede 1 nat i marts 2024

10/10 Fremragende

sheila, DELANO

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
great hotel
Overnattede 1 nat i februar 2024
Svar fra Team Lucedale den 29. feb. 2024
Dear Shelia, Thank you so much for your wonderful feedback. We can't thank you enough and hope to see you back again soon.

8/10 Udmærket

Jenna

Overnattede 1 nat i februar 2024
Svar fra Team Lucedale den 20. mar. 2024
Dear Jenna, Thank you for the 4/5 stars.

8/10 Udmærket

Linda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable & clean.
Overnattede 1 nat i januar 2024
Svar fra Team Lucedale den 15. feb. 2024
Thank you so much for your feedback.

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good stay
Always friendly , clean and comfortable
Overnattede 1 nat i januar 2024
Svar fra Hotel Management den 28. jan. 2024
Thank you so much for the 10/10 stars! We can't thank you enough!

10/10 Fremragende

Brenda

Synes godt om: Service og personale
Overnattede 1 nat i januar 2024
Svar fra Team Lucedale den 28. jan. 2024
Thank you so much for the 10/10 stars! We can't thank you enough!

8/10 Udmærket

Adrienne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Team Lucedale den 9. jan. 2024
Dear Adrienne, Thank you for your feedback, we really appreciate it.

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Team Lucedale den 9. jan. 2024
Dear Sarah, Thank you for the 5/5 rating!

8/10 Udmærket

Natasha

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Not impressed
Both lamps by the beds where broken, the sink and shower leaked all over the floor in bathroom. Breakfast wasn't very good, eggs where rubbery, gravy was gross, no sticky buns out at all.
Overnattede 2 nætter i december 2023
Svar fra Team Lucedale den 28. dec. 2023
Dear Natasha, Thank you for your feedback, I want to apologize for the issues you experienced while you were staying. I have shared your comments with my breakfast team so they can avoid this going forward.

10/10 Fremragende

VENUGOPAL, Frisco

Overnattede 1 nat i december 2023
Svar fra Team Lucedale den 28. dec. 2023
Dear Venugopal, Thank you so much for the 5/5 rating! Safe travels.

10/10 Fremragende

Rachel

Overnattede 1 nat i december 2023
Svar fra Team Lucedale den 28. jan. 2024
Dear Rachel, Thank you for the 5/5 stars!

8/10 Udmærket

Javier

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Team Lucedale den 28. dec. 2023
Dear Javier, Thank you so much for the 4/5 rating on your recent stay.

10/10 Fremragende

Nilda

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good.
Overnattede 1 nat i december 2023
Svar fra Team Lucedale den 20. dec. 2023
Dear Nilda, Thank you so much for the 10/10 rating, we really appreciate it! We hope you have a wonderful Holiday and safe travels.

10/10 Fremragende

Gul, Plano

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Team Lucedale den 19. dec. 2023
Thank you for the 5/5 rating! We really appreciate it so much.

10/10 Fremragende

Jimmy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good stay
Friendly staff.. nice room
Overnattede 1 nat i december 2023
Svar fra Team Lucedale den 19. dec. 2023
Dear Jimmy, Thank you so much for the 10/10! Happy Holidays and safe travels.

8/10 Udmærket

TAMI, DURANGO

Overnattede 1 nat i december 2023
Svar fra Team Lucedale den 11. dec. 2023
Dear Tami, Thank you so much for your feedback. We really appreciate it so much.

8/10 Udmærket

Megan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Team Lucedale den 21. nov. 2023
Thank you for your feedback, we really appreciate it so much! Happy Holidays to you!

10/10 Fremragende

Truman

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Definitely will stay again
Love the upgrades in the last year including the driveway. Very clean and receptionist was very friendly and helpful. Next year hopefully they will have the restaurant finished.
Overnattede 1 nat i november 2023
Svar fra Team Lucedale den 16. nov. 2023
Dear Truman, Thank you so much for your wonderful feedback on your recent stay with us. We do hope the restaurant is completed before you come back, we would love to have you enjoy the full benefits on the renovation. We are so happy you could see the improvements and look forward to seeing you again. Thank you,

4/10 Dårligt

Sandra

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 1 nat i november 2023
Svar fra Team Lucedale den 16. nov. 2023
Dear Sandra, Thank you for your feedback.

4/10 Dårligt

McKenna

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 3 nætter i oktober 2023
Svar fra Hotel Management den 17. okt. 2023
It seems like your stay wasn't great. I apologize and hope that you can come back and have a better experience with us in the future.

10/10 Fremragende

Randy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Team Lucedale den 10. okt. 2023
Dear Randy, Thank you so much for the 10/10 stars on your recent stay with us. We really can't thank you enough and really appreciate it so much!

10/10 Fremragende

Rachel

Overnattede 1 nat i oktober 2023
Svar fra Team Lucedale den 30. okt. 2023
Dear Rachel, Thank you so much for the 5/5 stars. We really appreciate it so much. Safe travels!

10/10 Fremragende

Jimmy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good stay
Overnattede 1 nat i september 2023
Svar fra Team Lucedale den 28. sep. 2023
Thank you so much for the 10/10, we really appreciate it!

8/10 Udmærket

Dallas

Synes godt om: Faciliteter
Everything was good no problems
Overnattede 1 nat i september 2023
Svar fra Hotel Management den 17. sep. 2023
Thank you for your feedback.

10/10 Fremragende

Mark

Overnattede 1 nat i september 2023
Svar fra Team Lucedale den 2. okt. 2023
Dear Mark, Thank you so much for the 5/5 stars on your recent stay. We really appreciate it so much!

4/10 Dårligt

michael

Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Staff did not vacuum once during my 10 day stay. Found a nice toenail (not mine) on carpet day 1 - still there when I left. Gym - only the sit down bike worked. No AC. Water down to last drops for entire stay. Pool - not that I would use it, but the algae gave it an incredible green hue. It’s the only hotel in town though so you really have no choice. A friend in room 227 saw a few cockroaches. Enjoy.
Overnattede 10 nætter i august 2023
Svar fra Hotel Management den 8. sep. 2023
Thank you for your feedback on your recent stay. We do apologize you did not enjoy your stay with us.

2/10 Forfærdeligt

Elaine

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i august 2023
Svar fra Team Lucedale den 24. aug. 2023
Thank you for your feedback on your recent stay. We do apologize you did not enjoy your stay with us.

10/10 Fremragende

Bruno

Overnattede 1 nat i august 2023
Svar fra Team Lucedale den 6. sep. 2023
Thank you for the 5/5 stars!

8/10 Udmærket

Janette

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everyone was very friendly.
Overnattede 1 nat i juli 2023
Svar fra Team Lucedale den 24. jul. 2023
Thank you for staying with us and your great feedback.

8/10 Udmærket

Casey

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i juli 2023
Svar fra Hotel Management den 10. jul. 2023
Thank you for your feedback.

10/10 Fremragende

Hae Joon, LAGRANGE

Overnattede 1 nat i juli 2023
Svar fra Team Lucedale den 24. jul. 2023
Thank you for the 5/5 stars.

8/10 Udmærket

Richard

Overnattede 1 nat i juni 2023
Svar fra Team Lucedale den 24. jul. 2023
Thank you so much for your feedback!

8/10 Udmærket

Ardo a

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Team Lucedale den 26. jun. 2023
Thank you so much for your feedback! We really appreciate it!

6/10 Okay

Alexis

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Really good property Cleaning is super The only thing is that we didn’t have water for the days of my stay that was the inly thing
Overnattede 3 nætter i juni 2023
Svar fra Team Lucedale den 19. jun. 2023
Dear Alexis, thank you so much for your feedback. I apologize the water was off during your stay. We were able to finally get it fixed so I hope you will come back and stay with us again if you are in the area.

10/10 Fremragende

Rosalyn

Overnattede 3 nætter i juni 2023
Svar fra Team Lucedale den 14. jun. 2023
Thank you so very much for the 10/10! We really appreciate it so much!

10/10 Fremragende

Hershel

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023
Svar fra Hotel Management den 1. jun. 2023
Thank you for your feedback.

10/10 Fremragende

Tim

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to where I was visiting
Overnattede 2 nætter i maj 2023
Svar fra Hotel Management den 29. maj 2023
Thank you for your feedback.

8/10 Udmærket

Julia

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023
Svar fra Hotel Management den 23. maj 2023
Thank you for your feedback.