Hi Jeffery, thank you for sharing your feedback. While we don't offer daily cleanings at this location, all guests can book on-demand housekeeping services. This ensures you can enjoy an uninterrupted and environmentally sustainable stay. We have a zero-tolerance policy towards discriminatory behavior at Sonder, and we’re very sorry to hear about your experience. If you'd like to discuss this further, please reach out to our support team.

Hi Derek, we're sorry there were issues with your water and noise during your stay. Our team is available 24/7 to help. You can reach us via our app, call, text, or email. We can fix water issues and deliver a white noise machine and earplugs to aid sleep. Should you decide to give us another chance, we'd love to show you a more seamless visit.

Hi Francine, thank you for leaving a review. We’re sorry you were unsatisfied with your stay. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi Michael, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

Hi Harsimran, your honest feedback is important to us. While we're glad our staff was helpful, we're sorry your stay fell short of expectations. We don't provide food and water at many of our properties. Some of our locations have a water bottle refill as well as snack bars and restaurants on-site. If you decide to give us another chance, we'd love to recommend another building for your next visit.

Hi Brittany, we're sorry that noise disrupted your stay. Our team would've been happy to deliver a white noise machine and earplugs to aid sleep. You can reach us through our app, call, text, or email 24/7. We hope you'll give us another chance and stay with us again at any of our 40+ locations.

Thank you for staying with us and providing a review, Mickael. We're delighted that you enjoyed our prime location and our friendly service. However, we're sorry about the shortcomings you experienced during your stay. This property doesn't have a restaurant on-site, but we have several locations that do. We apologize for any disappointment caused by the unfriendly service at the rooftop bar — we'll pass along this feedback to their team. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Our team would love to help you choose the perfect spot with on-site dining and any other amenities you're looking for.

Your honest feedback is appreciated, Kawaldeep. We strive for sustainability in our stays — our guests can book housekeeping services on demand for a nominal fee. We have a zero-tolerance policy when it comes to parties and smoking, but we're sorry that someone broke these rules. Our team would've been happy to investigate and reach out to them to remind them. You can always reach us through our app, call, text, or email 24/7 for assistance. We hope to show you a more relaxing visit next time.

We appreciate your detailed feedback about your experience, Reiner. While we're glad you enjoyed our style, we apologize for the issues you encountered in the bathroom. You can always reach our support team 24/7 through our app, call, text, or email for help with things like this during your stay. Should you decide to give us another chance, we'd like to make it up to you.

Hi Barry, your feedback is important to us. While we do enjoy a dance and delicious cocktail from the nightclub upstairs, we recognize the loud sound is not for everyone. Please accept our sincere apology — your comfort is important to us. Let us know before booking your next trip, and our guest services team can review the location with you.

Hi Julie, your honest review is important to us. We apologize for the inconvenience you faced with the bathroom and the lack of hot water. Additionally, we regret the disruption caused by the New Year's Eve party at the restaurant. Your comfort is important to us. Our team would've been happy to deliver a white noise machine and earplugs to aid sleep. If your travels bring you back, we hope to provide you with a much-improved experience.

Hi Stephanie, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi Leah, thanks for bringing this to our attention. This isn't the experience we want for any of our guests. Customer service is one of our top priorities, and we're sorry for falling short. We'll review this encounter with our team to ensure this doesn't happen again. Should you decide to give us another chance, we'd love to make it up to you.

Hi Bart, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

Hi Omar, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.