Presidential-suite - 1 kingsize-seng - køkken | Terrasse/gårdhave
Tjek tilgængelighed

Anmeldelser af BLVD Hotel & Studios - Walking Distance to Universal Studios Hollywood

3.5 out of 5
BLVD Hotel & Studios - Walking Distance to Universal Studios Hollywood
10730 Ventura Blvd, Studio City, CA

Anmeldelser

6,6
Bedømmelse på 10 − Fremragende. 291 af i alt 1186 anmeldelser" "
Bedømmelse på 8 − Udmærket. 285 af i alt 1186 anmeldelser" "
Bedømmelse på 6 − Okay. 246 af i alt 1186 anmeldelser" "
Bedømmelse på 4 − Dårligt. 197 af i alt 1186 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 167 af i alt 1186 anmeldelser" "

7,0/10

Rengøring

7,4/10

Service og personale

6,4/10

Faciliteter

6,6/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Anthony, Las vegas

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Room had multiple lights not operational, low hvac system, phone did not work at all no emergency services available in room after notifying front desk. Tampon found in bathroom (unused). Going under renovation however walls are paper thin and Harry and the Henderson were upstaira
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Isabelle

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra BLVD Management den 23. maj 2024
Thank you so much for leaving us a rating.

6/10 Okay

Dana, Edmonton

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Hotel sent me a message advising of a $21 per night surcharge AFTER I’d booked. Then, in a separate message, the hotel advised me renovations were taking place & apologized for the rooms not matching the pictures on their site. There’s renovation-dirty and there’s neglectful-dirty. My room was an example of housekeeping not being done. From dirt in the corners, walls blackened by years of scuffing to the window screen laying on the ground outside, and the fire sprinkler peering out of a roughly cut hole in the ceiling, this was not a clean room. Factoring in the oh-by-the-way surcharge left me with a less than pleasant memory.
Overnattede 3 nætter i maj 2024
Svar fra BLVD Management den 22. maj 2024
It’s regrettable to learn that your experience with us was less than ideal, particularly with our rooms and charges. We work diligently to provide comfort throughout all aspects of stays, so it’s disappointing to know we missed the mark. We apologize for any confusion regarding the charges and room appearance. Your review is valuable as we strive to enhance every guest's experience. Thank you.

8/10 Udmærket

Natasha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra BLVD Management den 22. maj 2024
Thank you so much for taking the time to leave us a rating.

2/10 Forfærdeligt

Crystal

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Gym hours were not honored. Coffee maker broken. No ice bucket bag. Window screen broken so couldn’t leave window open due to bugs. Front desk unknowledgeable. Parking garage inconvenient because they allow cars to block other cars and require you leave keys with them to move if other cars need to get out. No sink stopper. Very bad neighborhood. Homeless encampment across street.
Overnattede 1 nat i maj 2024
Svar fra BLVD Management den 22. maj 2024
Thank you for writing this review. We take pride in giving outstanding service and we’re saddened to see we missed the mark. Your detailed review will make us better. Thanks for sharing your experience with us.

10/10 Fremragende

sehyun

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
유니버셜 스튜디오에서 기깝고 주차 가능하며 저렴해서 좋아요
Overnattede 2 nætter i maj 2024
Svar fra BLVD Management den 22. maj 2024
We are so grateful for your 5-star review. Thanks for sharing your rating with us and our guests.

6/10 Okay

Valerie

Rejste med familie og småbørn
The only convenient thing about this hotel was that it was right down the street from Universal Studios. There are a lot of good places to eat around here which does meet that convenient. However, the bed was horrible & he room was dirty.
Overnattede 1 nat i maj 2024
Svar fra BLVD Management den 22. maj 2024
We deeply regret that you encountered challenges during your recent experience with us. It is indeed unfortunate that we were unable to meet your expectations and deliver flawless service.

8/10 Udmærket

Linda

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I didn't care for the bad plumbing that causes the toilet to clog and had to semi fix the toilet ourselves to stop the water from running continuously after the toilet was said fixed but everything else was good. Comfortable beds and nice front desk help
Overnattede 2 nætter i maj 2024
Svar fra BLVD Management den 16. maj 2024
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

2/10 Forfærdeligt

Romela

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
It had a smell and dirty
Overnattede 1 nat i april 2024
Svar fra BLVD Management den 8. maj 2024
We deeply regret that you encountered challenges during your recent experience with us. It is indeed unfortunate that we were unable to meet your expectations and deliver flawless service.

6/10 Okay

Diane

Rejste med familie
Synes godt om: Rengøring, service og personale
For the price of the room it was not that nice.
Overnattede 3 nætter i april 2024
Svar fra BLVD Management den 2. maj 2024
We deeply regret that you encountered challenges during your recent experience with us. It is indeed unfortunate that we were unable to meet your expectations and deliver flawless service.

6/10 Okay

steph

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The staff were all lovely but the property really needs some desperate TLC. The bathrooms are not very nice, the pillows feel about 15 years old and literally filled with the most uncomfortable effectively balls of foam. The bonus of this hotel is definitely its location if you want to Visit Universal as this is literally a few minutes walk as is the Metro into central LA. If the rooms are refurbed this would be a little treasure
Overnattede 5 nætter i april 2024
Svar fra BLVD Management den 2. maj 2024
We deeply regret that you encountered challenges during your recent experience with us. It is indeed unfortunate that we were unable to meet your expectations and deliver flawless service.

6/10 Okay

Seth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Kind of mid tier for the price we paid. Room size was nice, but the lighting and corresponding switches were very, weird. Bathroom light wouldn’t stop flickering. Shower was very nice and the water pressure and temperature were incredible! It’s a reasonable walking distance from universal, which was also appreciated, and Uber rides were reasonably cheap to both universal/city walk & downtown LA/Hollywood. We received an email saying they started renovating months ago, and it seems like an obvious slow progress thing.
Overnattede 3 nætter i april 2024
Svar fra Marisol den 29. apr. 2024
Thank you for staying with us and sharing your feedback. I am glad you enjoyed your stay and hope to see you back once we complete our renovation. Looking forward to your next visit.

8/10 Udmærket

Kimberlee

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really liked how convenient it was to the amusement park.
Overnattede 2 nætter i april 2024
Svar fra Marisol den 29. apr. 2024
Thank you for staying with us, I am glad our location worked out for you. We hope you return next time you visit the city.

4/10 Dårligt

sailaja

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter
Car parking 🅿️ s bad, car was blocked we could not mov it, another vehicle parked in front, ownwr was not there and not known, a c was very noisy, bathroom shower curtain was short, water was coming out of shower, limited towels
Overnattede 3 nætter i april 2024
Svar fra Marisol den 29. apr. 2024
Thank you for staying with us and sharing your feedback as it helps us improve our services for everyone. I am sorry this happened, we will work to improve our service to prevent such situations. We hope you can return once renovation is finalized and truly have the BLVD experience.

4/10 Dårligt

Janette

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lights didn’t work, shower was inconvenient on how to turn on, hotel smelled and was humid.
Overnattede 3 nætter i april 2024
Svar fra Marisol den 29. apr. 2024
I am sorry this happened during your stay. We will look in this, thank you for letting us know. We hope you can return once we complete our renovations. We appreciate your business.

8/10 Udmærket

Rosa

Rejste med familie
Synes godt om: Rengøring, service og personale
Is close to universal. I no like the problem with the shower.and no have drinking water.
Overnattede 1 nat i april 2024
Svar fra Hotel Manager den 29. apr. 2024
Dear Rosa,Thank you for your feedback. We're glad to hear that our hotel's proximity to Universal Studios was convenient for you. But at the same time, We are sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure you that we will work on it and that improvement can be seen during your next stay.Sincerely, Hotel Manager

4/10 Dårligt

Kevin

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
We came to LA for my son’s birthday and to go to Universal Studios. The photos online are deceiving. The pool was broken, the plumbing is wrong. The faucet temperature gets way too hot and is not up to code. There needs to be a thermostatic mixing valve that limits how hot the vanity faucets can get. The shower controls are all messed up too. The one control should be to control the water coming out of the rain fall shower head, the other valve is a diverter valve that SHOULD change it from the waterfall shower to the handheld. It did neither and the two just dribbled out. The only thing this place has going for it is the relative closeness to Universal, which is a sketchy ass walk anyways. Do yourself a favor spend a little more and stay somewhere else. I know I wish that I had, birthday trips blunder.
Overnattede 3 nætter i april 2024
Svar fra Hotel Manager den 28. apr. 2024
Dear Kevin,We're truly sorry to hear about your disappointing experience during your son's birthday trip. Your feedback is incredibly valuable to us, and we sincerely apologize for the issues you encountered with the pool, plumbing, and overall facilities. We'll work diligently to address and rectify these issues to prevent similar experiences for future guests. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust and provide you with a more positive experience in the future. Sincerely,Hotel Manager

4/10 Dårligt

Rachel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Great location but bring ear plugs. My husband and I’s room had an old door that connects it to the room next to us and, unfortunately, this door was paper thin. We could hear our neighbors loud and clear, they woke us up in the middle of the night or early morning every night we were there. Even if our neighbors were more considerate you can still hear everything. It’s a great location and nice hotel but you won’t sleep well if you end up in a room like we did. Don’t be foolish and hope it will not be as bad the next night as we did, ask for a new room right away.
Overnattede 4 nætter i april 2024
Svar fra Hotel Manager den 25. apr. 2024
Dear Rachel,Thank you for your feedback. We're thrilled to hear that you appreciated our great location and found the hotel to be nice overall. However, we apologize for the inconvenience caused by the noise disturbance from the thin connecting door. We appreciate your suggestion to request a new room immediately, and we will certainly take this into consideration to improve our guests' experience. We hope to have the opportunity to welcome you back for a more restful stay in the future.Sincerely, Hotel Manager

4/10 Dårligt

Rafael, Sacramento

Rejste med familie
Synes ikke om: Service og personale
Hotel charged us for parking and a $100 dollars deposit for each room (I had 2 rooms). Deposit required is not advertised by hotel or Expedia. They told us that deposits will be returned within 24 to 72 hours after the check out and it’s been 10 business days since we left the hotel and still waiting for the $200 dollars deposit
Overnattede 1 nat i april 2024
Svar fra BLVD Management den 8. maj 2024
Thank you for your review. We appreciate that you took the time to share your recent experience, however we do find it very distressing. Our primary goal is always to provide our guests with an enjoyable experience. Your feedback will be forwarded to the respective teams so improvements can be made. In the future we hope you consider returning and giving us another chance to impress you.

10/10 Fremragende

Gloria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything good
Overnattede 1 nat i april 2024
Svar fra BLVD Management den 18. apr. 2024
Thanks so much for sharing your experience with us. We hope to see you again soon.

6/10 Okay

Zachary

Rejste med familie
Synes godt om: Rengøring, service og personale
No complaints about the service, but definitely a "low budget" hotel with some deferred maintenance like bathroom fixtures that are falling apart. Nothing terrible, but not great either.
Overnattede 1 nat i april 2024
Svar fra BLVD Management den 18. apr. 2024
Thank you for your review. We appreciate that you took the time to share your recent experience, however we do find it very distressing. Our primary goal is always to provide our guests with an enjoyable experience. Your feedback will be forwarded to the respective teams so improvements can be made. In the future we hope you consider returning and giving us another chance to impress you.

8/10 Udmærket

MARIA

Overnattede 2 nætter i marts 2024
Svar fra BLVD Management den 18. apr. 2024
Thank you for your review. We will share this with the BLVD team to let them know how we are doing.

10/10 Fremragende

KATHY

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Its was great. Will stay again.
Overnattede 2 nætter i april 2024
Svar fra Marisol den 8. apr. 2024
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about BLVD Hotel & Studios. See you soon.

10/10 Fremragende

Amber

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff and very close to Universal Studios
Overnattede 4 nætter i marts 2024
Svar fra Marisol den 8. apr. 2024
We are so grateful for your 5-star review. Thanks for sharing your rating with us and our guests.

4/10 Dårligt

LIANG

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
There are extra $21 charges per day which is not list in the expedia. The room has peculiar smell.
Overnattede 3 nætter i marts 2024
Svar fra Marisol den 5. apr. 2024
I apologize for the miscommunication, we will work with our partners to ensure our fees are listed properly. Thank you for letting us know, we appreciate your business.

4/10 Dårligt

Charles

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel looks like it is half finished. Rooms were very cold feeling. Not much warmth. Very noisy. Had to complain to the manager. It is located in a gritty area.
Overnattede 2 nætter i marts 2024
Svar fra Marisol den 4. apr. 2024
Thank you for staying with us and sharing your feedback, it helps us improve our services for everyone. We are hoping to complete our renovation soon. We hope to see you back when this is done.

8/10 Udmærket

Philipp

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
No constant wifi in the room is not longer up to date. Rooms too much echo, some pictures and curtains would help.
Overnattede 2 nætter i marts 2024
Svar fra Marisol den 1. apr. 2024
Thank you for staying with us and sharing your feedback. We are working to improve our services. We hope you can return once our renovation is complete.

8/10 Udmærket

Anita

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient for a trip to Universal. But please be aware that the room was in no way soundproofed. We had helicopters starting at 2 am, and people talking in the corridors until midnight.
Overnattede 1 nat i marts 2024
Svar fra Marisol den 1. apr. 2024
Thank you for staying with us and sharing your feedback. I am sorry the surrounding noise bothered you. We will look into this to improve our services. We hope to see you back soon.

2/10 Forfærdeligt

Cheryl

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Only thing good about this property is the location to universal studios. Otherwise it’s like a motel 6 vibe. Dirty, cheap, and shower barely works.
Overnattede 1 nat i marts 2024
Svar fra Marisol den 1. apr. 2024
I am sorry we did not meet your expectations. We will work hard improve our services. Thank you for sharing your feedback. We appreciate your business.

4/10 Dårligt

Melissa, Mystic

Overnattede 4 nætter i marts 2024
Svar fra BLVD Management den 18. apr. 2024
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

6/10 Okay

Lilliana

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Marisol den 1. apr. 2024
Thank you for staying with us, we appreciate your business.

10/10 Fremragende

Jose

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Liked the property because its close by to Universal Studios, I like they have a bar and the location is close by to the freeway
Overnattede 1 nat i marts 2024
Svar fra Marisol den 26. mar. 2024
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to BLVD.

10/10 Fremragende

Angelina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room and hotel was clean. The bed extremely comfortable and the female bartender working Mon March
Overnattede 3 nætter i marts 2024
Svar fra Marisol den 26. mar. 2024
The team here at BLVD is thrilled to receive such a great rating, thank you. We appreciate your stay. Hope to see you back soon.

8/10 Udmærket

Goldy

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Many extra fees that you get hit with. On top of all the taxes, they charge a service fee of $21 (which they do not include in the price) and a $35 parking fee. They quoted my room would cost $160 and charged me $260 at checkout due to all the excess fees. Otherwise, it is a nice small hotel with no amenities.
Overnattede 1 nat i marts 2024
Svar fra Marisol den 21. mar. 2024
Thank you for staying with us and sharing your feedback. We will work hard to ensure all of our fees are listed properly with all of our partners to prevent miscommunication. We appreciate your business and hope to see you again once we complete the renovation.

2/10 Forfærdeligt

Kaitlin

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Arguably the best part of this hotel was its close proximity to the Universal shuttle stop and an amazing tacos place (walk fast - sketchy area). Otherwise, we had a terrible experience at check-in. We came in the morning after our flight and were told to come back at noon (completely fine as we didn’t expect to check in that early). We returned at 1:15 and were told it would be another hour, so we went out again. This time, when we returned after 9pm, we were told there had been an overbooking error and they did not actually have the king size room we had booked months ago available. After about 10 minutes of waiting, they said they could “upgrade” us to a larger room. What they actually meant was an ADA accessible room, which meant no shower divider so water soaked most of the floor despite pointing the shower heads as close to the wall as possible, and floors so filthy that my husband’s feet were covered in dirt and grime within minutes of walking. Speaking of dirty, the walls were pretty distressed and there was an extremely questionable brown liquid stain on the shutters. We were told if it was not to our liking, we could change rooms to the type we actually booked the next day, which meant we had to pack everything up, have them store our luggage, and then essentially re-check-in after a long theme park day. Sadly, the room we booked was not much better with a hole in the ceiling, a shower that pooled water due to a slow drain, and a weird in-unit fan. Book elsewhere!
Overnattede 4 nætter i marts 2024
Svar fra Marisol den 18. mar. 2024
I am sorry we did not meet your expectations. Thank you for staying with us and sharing your feedback, it helps us improve our services. We hope you can return once our renovation is complete and truly have the BLVD experience.

10/10 Fremragende

Heidi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Decent room for the price! Super close to Universal Studios but we didn't walk. The shower handle (turning it off and on) was a little tricky and the lighting in the room could've been brighter/warmer but the room was good enough and what you'd expect for the price!
Overnattede 1 nat i januar 2024
Svar fra Marisol den 18. mar. 2024
Thank you so much for your review. It's always good to hear that our guests enjoyed their stay. We look forward to your next visit.

10/10 Fremragende

Abigail

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff extremely friendly and helpful, room very clean and everything in good condition. A downside is that the doors and walls are rather thin, so we could hear every word of a conversation being held in the next room or the hallway. But luckily the other guests were mostly pretty quiet during our stay. It's only a couple minutes walk to the shuttle that goes to Universal as well as the bus to the Burbank Airport, and a slightly longer walk to In-and-Out if your Californian friends insist you try it while you're in the state, haha. If and when I visit Universal in the future, I'll definitely stay here again.
Overnattede 3 nætter i marts 2024
Svar fra Marisol den 18. mar. 2024
Thank you so much for this great review. We really appreciate your business and helping to share the word about BLVD Hotel & Studios. We look forward to your next visit.

4/10 Dårligt

Irina

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Horrible pillows!
Overnattede 1 nat i marts 2024
Svar fra Marisol den 18. mar. 2024
Thank you for staying with us and sharing your feedback. I am sorry our pillows were not to what you expected, we will look into this. We hope you can return once we have completed our renovation.

8/10 Udmærket

Jessica, Selma

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Marisol den 11. mar. 2024
Thank you for staying with us and sharing your feedback.

10/10 Fremragende

Amresh, Hayward

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice hotel …close to universal studio …very friendly and accommodating staff
Overnattede 2 nætter i februar 2024
Svar fra Marisol den 1. mar. 2024
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at BLVD Hotel & Studios. We look forward to your next visit.

2/10 Forfærdeligt

Evelina

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i februar 2024
Svar fra Marisol den 5. mar. 2024
Thank you for leaving us a rating. We appreciate your business.

4/10 Dårligt

Geoffrey

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Marisol den 1. mar. 2024
Thank you for staying with us. We appreciate your business.

10/10 Fremragende

Jose, tempe

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was clean and staff was friendly
Overnattede 3 nætter i februar 2024
Svar fra Marisol den 1. mar. 2024
Thank you for staying with us and sharing your feedback. We hope to see you back next time you're in the city.

10/10 Fremragende

Gaby

Overnattede 2 nætter i februar 2024
Svar fra Marisol den 21. mar. 2024
Thank you for staying with us and giving us such a great rating. We hope to see you back soon.

8/10 Udmærket

Ruby

Rejste med partner
The area was a little sketchy but for our destination the location and price was perfect. There is a hefty fee for parking. The hallways smelled musty and like piss. Luckily the room was clean. Walls are then, we stayed on the side of the street and it was very noisy and so were our upstairs neighbors. We were mostly gone all day and just slept there. The pillows were uncomfortable.
Overnattede 2 nætter i februar 2024
Svar fra Marisol den 26. feb. 2024
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. We hope you come back soon.

2/10 Forfærdeligt

Darrell

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Place is tired
Overnattede 1 nat i februar 2024
Svar fra Marisol den 26. feb. 2024
Thank you for staying with us and sharing your feedback. We appreciate your business.

10/10 Fremragende

jeff

Rejste med familie
Synes godt om: Service og personale, faciliteter
While we started off not entirely pleased, the hotel staff immediately addressed our concerns. We were treated with respect and made to feel heard and respected. They are under renovation and some inconveniences are to be expected however it did not affect us at all. The staff is the notably friendly and never hesitated to go the distance for us.
Overnattede 4 nætter i februar 2024
Svar fra Marisol den 26. feb. 2024
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to BLVD.

6/10 Okay

Kevin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Staff was friendly and helpful. Room was clean. Rain shower is a nice touch. The fan in my room kept “clicking” so I had to turn it off and then the room was too hot. Didn’t sleep well here. Plus the fridge has a blue glow at night I had to cover up with a towel.
Overnattede 1 nat i februar 2024
Svar fra Marisol den 23. feb. 2024
Thank you for staying with us and sharing your feedback. We will look into the issues you experience, we appreciate you bringing them to our attention. We hope you can return once our renovation is complete.

6/10 Okay

Scott

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Marisol den 23. feb. 2024
Thank you staying with us, we appreciate your business.

4/10 Dårligt

Amanda

Rejste i en gruppe
Synes godt om: Service og personale
Overnattede 1 nat i februar 2024
Svar fra Marisol den 23. feb. 2024
Thank you for staying with us we appreciate your business.