I'm sorry to hear about the situation you encountered at the hotel. It's important to adhere to the rules and policies of any establishment you stay at. Firstly, you had more than allowed guest in the room and the hotel was willing to work in that situation. But when you started passing racist comments, you were provided the full refund and asked to leave. Again, thank you for staying with us and hope you have a wonderful day.

Thank you very much for taking the time to provide the feedback. We appreciate the comments about the cleanliness and the staff. We hope to see you again in the future. Thank you