Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 387 af i alt 720 anmeldelser" "
10 - Fremragende
387
Bedømmelse på 8 − Udmærket. 191 af i alt 720 anmeldelser" "
8 - Udmærket
191
Bedømmelse på 6 − Okay. 71 af i alt 720 anmeldelser" "
6 - Okay
71
Bedømmelse på 4 − Dårligt. 40 af i alt 720 anmeldelser" "
4 - Dårligt
40
Bedømmelse på 2 − Forfærdeligt. 31 af i alt 720 anmeldelser" "
2 - Forfærdeligt
31
9,0/10
Rengøring
8,8/10
Service og personale
8,2/10
Faciliteter
8,6/10
Overnatningsstedets tilstand og faciliteter
8,4/10
Miljøvenligt
Anmeldelser
8/10 Udmærket
Lindsey
Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
20. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not the cleanest hotel and was disappointed the night front desk worker couldn’t help with late check out, but overall it was a decent place to stay, very close to lots of restaurants and shopping.
Lindsey
Overnattede 1 nat i maj 2024
Svar fra Shannon den 22. maj 2024
Hello Lindsey!Thank you for taking the time to share your experience about your recent stay with us. We're sorry to hear that the cleanliness of our hotel did not meet your expectations and we apologize for any inconvenience this may have caused. We strive to provide excellent service so we will be going over how to do late check outs with our team.On a positive note, we're glad to hear that you found our location convenient and enjoyed the proximity to restaurants and shopping. Your feedback is valuable to us as it helps us improve our services. We hope you will give us another chance to provide you with a better experience in the future.Sincerely,Shannon BellFront office managerHoliday Inn Express - Longmont, Boulder area
10/10 Fremragende
Dianna
11. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dianna
Overnattede 4 nætter i maj 2024
Svar fra Shannon den 16. maj 2024
Hi Dianna!Thank you so much for the 5-star review! We look forward to welcoming you again.
10/10 Fremragende
Mario Daniel
5. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Mario Daniel
Overnattede 1 nat i maj 2024
Svar fra Lilly den 8. maj 2024
Thank you for the great review! :)
10/10 Fremragende
Alejandra
Rejste med familie
28. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente para ir con la familia
Alejandra
Overnattede 5 nætter i april 2024
Svar fra Lilly den 28. apr. 2024
Gracias por la resena
8/10 Udmærket
Petra
Rejste med partner
22. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One of the main things that we look for is cleanliness and the room was clean. We had a very comfortable stay and woyld recommend this hotel
Petra
Overnattede 2 nætter i april 2024
Svar fra GM den 23. apr. 2024
I'm glad you were comfortable during your stay :) Thank you so much for your business Petra and taking the time to leave us this awesome review. You're the best!
10/10 Fremragende
Kathleen
Rejste med familie
21. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and comfortable. Breakfast was good!
Kathleen
Overnattede 3 nætter i april 2024
Svar fra Lilly den 28. apr. 2024
Kathleen, thank you for the great review!
8/10 Udmærket
Julieta
Forretningsrejsende, Rejste med familie og småbørn
13. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was clean and comfortable. It was also near several places to eat and not too far from the airport.
Julieta
Overnattede 3 nætter i april 2024
8/10 Udmærket
Scott
Rejste med familie
8. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice location and easy to find.
Scott
Overnattede 3 nætter i april 2024
Svar fra Lilly den 11. apr. 2024
Thank you for your review!
10/10 Fremragende
Chris
2. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Still using covid as a reason for not having any meat items on the menu for a holiday weekend when it was a busy weekend other then that it was great
Chris
Overnattede 2 nætter i marts 2024
Svar fra GM den 3. apr. 2024
Hello Chris, thank you for leaving us a good review despite being disappointed in our breakfast over the weekend. Our menu changes daily, it has nothing to do with Covid. That particular week we offered bacon on Thursdays, Sausage Links on Mon, Tues, Weds and on Fri, Sat Sun the protein option was sausage gravy. I'm sorry for the inconvenience but we would love to have you again in the future.
4/10 Dårligt
Valen
25. mar. 2024
Valen
Overnattede 2 nætter i marts 2024
Svar fra Lilly den 29. mar. 2024
Hello, I'm sorry you were not 100% satisfied with your stay. We try our best to make sure all our guests are comfortable and happy to stay with us.
10/10 Fremragende
Phyllis
24. mar. 2024
Phyllis
Overnattede 1 nat i marts 2024
Svar fra GM den 22. apr. 2024
Hello Phyllis thank you for choosing us for your travel needs. We appreciate your business and are very grateful for the kind review.
2/10 Forfærdeligt
Christina
22. mar. 2024
Christina
Overnattede 2 nætter i marts 2024
Svar fra Lilly den 11. apr. 2024
I'm sorry your experience was less than satisfactory. We would like to have you back again to show you that this was just an exception. We strive to make sure all our guests are 100% satisfied with our services.
4/10 Dårligt
Kaytlin
Rejste i en gruppe
17. mar. 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Was very unhappy with my visit. The only thing that made it better was the guy at the front desk was very sweet and did everything he could to help.
Kaytlin
Overnattede 1 nat i marts 2024
Svar fra GM den 18. mar. 2024
I am very sorry that you did not enjoy your stay. I understand that there were a number of issues that took place at once this past week and I tried very hard to resolve them in a timely manner but completely understand how the issues affected everyone. I hope you give us another chance to make things right.
8/10 Udmærket
Matthew
Rejste med familie
12. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great poolbwith waterslide
Matthew
Overnattede 1 nat i marts 2024
Svar fra GM den 18. mar. 2024
Thank you Matthew for taking the time to leave us a good review, we appreciate you :)
4/10 Dårligt
Jennifer
10. mar. 2024
Jennifer
Overnattede 3 nætter i marts 2024
Svar fra GM den 18. mar. 2024
I apologize Jennifer for not meeting your expectations. I understand there were several issues this past week that I tried to resolve as quickly as possible. I know it was a disappointment and hope you give us another chance to make things right.
10/10 Fremragende
Molly
7. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Molly
Overnattede 1 nat i marts 2024
Svar fra GM den 18. mar. 2024
Hi Molly! thank you for leaving us such a great review, we appreciate you tremendously.
10/10 Fremragende
Rayleen
3. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very kid friendly
Rayleen
Overnattede 2 nætter i marts 2024
Svar fra Lilly den 7. mar. 2024
Thank you for the great review!
10/10 Fremragende
Andrew
Rejste med partner
2. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay
Andrew
Overnattede 3 nætter i februar 2024
Svar fra Lilly den 2. mar. 2024
Thank you Andrew for the great review! We hope you will stay with us again soon!
8/10 Udmærket
Christine
24. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter
I had nice experience and everyone was friendly and helpful
Christine
Overnattede 2 nætter i februar 2024
Svar fra Lilly den 28. feb. 2024
Thank you for the great review! We hope to see you again soon!
8/10 Udmærket
Pete
23. feb. 2024
Pete
Overnattede 6 nætter i februar 2024
Svar fra Lilly den 29. mar. 2024
Thank you for the review! Please let us know if there is anything we could have done differently to make this a 5-star experience for you.
8/10 Udmærket
Alexzander
Rejste med partner
20. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved how clean my room was.
Alexzander
Overnattede 2 nætter i februar 2024
Svar fra GM den 21. feb. 2024
Hi Alexzander, Thank you for taking the time to leave us this amazing feedback :) I'm glad you enjoyed your room and hope that your stay here was good. Can't wait to have you with us again sometime.
10/10 Fremragende
Steven
Rejste med familie
19. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The water slide was a big hit for my kids.
Steven
Overnattede 2 nætter i februar 2024
Svar fra GM den 21. feb. 2024
Hi Steven, I'm so glad your family enjoyed the waterslide here! We truly appreciate you and hope to see you again sometime.
10/10 Fremragende
Brooks Construction
10. feb. 2024
Brooks Construction
Overnattede 1 nat i november 2023
Svar fra Lilly den 16. feb. 2024
Thank you for the great review! We hope to see you again soon!
2/10 Forfærdeligt
Angela
9. feb. 2024
Synes godt om: Rengøring
Synes ikke om: Service og personale
Angela
Overnattede 1 nat i februar 2024
Svar fra Lilly den 16. feb. 2024
I'm sorry you felt we dropped the ball during your stay. We would love if you would come stay again, so we can show you that this was just an exception.
2/10 Forfærdeligt
Tiffany
5. feb. 2024
Tiffany
Overnattede 2 nætter i februar 2024
Svar fra GM den 7. feb. 2024
Hello Tiffany I am sorry that your stay here was less than satisfactory, please feel free to let me know what we could've done to make your stay better.
10/10 Fremragende
Esteban, Grecia
1. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelente
Esteban
Overnattede 1 nat i januar 2024
Svar fra GM den 6. feb. 2024
Gracias Esteban por dejarnos un buen respuesta, te agradesmos mucho! :)
10/10 Fremragende
Matthew Adam
Forretningsrejsende, Rejste i en gruppe
31. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and comfortable. Pillows were wonderful.
Matthew Adam
Overnattede 1 nat i januar 2024
Svar fra GM den 6. feb. 2024
Hi Mathew! thank you for taking the time to leave us this amazing feedback. I'm glad that you enjoyed the comfy pillows.
8/10 Udmærket
Verificeret rejsende
26. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Could be better
Hotel was a bit out dated. Breakfast options were less than favorable. Beds were very comfortable. Staff was exceptionally!
Verificeret rejsende
Overnattede 8 nætter i januar 2024
Svar fra AGM den 27. jan. 2024
We are sorry you are not 100% satisfied with your stay. Please let us know if there is anything we can change to make your next stay better. We appreciate your kind words about our staff! We would like to have you back sometime soon!
10/10 Fremragende
Will
Rejste med familie
23. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Besides the fact i got doubled charged for my one night stay it was good
Will
Overnattede 1 nat i december 2023
Svar fra GM den 25. jan. 2024
Hi Will. Thank you for your amazing rating. I'm sorry to hear you were double charge, I am happy to help with any billing issues if you haven't received your money back.
10/10 Fremragende
OSCAR
Rejste med familie
15. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Every staff person in this hotel were very friendly and helpful. Great breakfast every day.
OSCAR
Overnattede 3 nætter i januar 2024
Svar fra GM den 25. jan. 2024
Hello Oscar we appreciate you taking the time to leave us such great feedback. Hope to see you again :)
10/10 Fremragende
Dustin
Rejste med familie, Rejste i en gruppe
12. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly and helpful staff, clean room and the breakfast was awesome!
Dustin
Overnattede 3 nætter i januar 2024
Svar fra Lilly den 13. jan. 2024
Dustin! Thank you for the 5-star Review!
10/10 Fremragende
Danielle
Rejste med familie
10. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Danielle
Svar fra Lilly den 13. jan. 2024
Thank you so much for the 5 star revied Danielle! We hope to see you again!
8/10 Udmærket
Tamara
8. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Have more compassion for your guest.Learn how to interact with your guest when discrepancy occurs. Learn how to communicate effectively with your guest. But overall the hotel was clean and comfortable.
Tamara
Overnattede 4 nætter i december 2023
Svar fra GM den 9. jan. 2024
Thank you Tamara for taking the time to leave us a review. I will use your feedback to coach my team to be more compassionate towards our guests when situations arise. We hope to see you again in the future.
4/10 Dårligt
ZUYIN
Rejste med familie
2. jan. 2024
Do not allow alcohol in the pool and even less glass, there were many drunk people and dogs without leashes in the hallways, one of them almost bit me, they were loose and running throughout the hotel
ZUYIN
Overnattede 1 nat i december 2023
Svar fra GM den 3. jan. 2024
Hello Zuyin. I'm sorry that your stay was not satisfactory. We do not allow any food or drink in our pool area at all whether alcoholic or not. There are signs posted everywhere but it may be that guests snuck it in without staff knowing. Same goes for unleashed pets. At no time should pets be unleashed in our hotel. If we see it, we put a stop to it or ask them politely to check out.
6/10 Okay
Reford
2. jan. 2024
Synes godt om: Rengøring, service og personale, værelsets komfort
Reford
Overnattede 1 nat i december 2023
Svar fra GM den 3. jan. 2024
Hello Reford, thank you for taking the time to leave us a review, if there is something more we could have done to make your stay better, please let us know.
2/10 Forfærdeligt
Amanda
1. jan. 2024
Synes ikke om: Service og personale
Amanda
Overnattede 1 nat i december 2023
Svar fra GM den 6. feb. 2024
I'm sorry that your stay was less than satisfactory Amanda, please feel free to reach out and let me know what we could've done better.
10/10 Fremragende
Robert
Rejste med partner, Rejste med kæledyr
29. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to travel with dogs. Staff genuinely enjoys having them around! There's lots of grass around the building and it's a short walk/drive to the Willow Creek "Barn Park." The only problem we had was the mislabeling of this hotel as "Firestone-Longmont." We thought we were booking Firestone and ended up in Longmont. Plus, when we called Longmont, they had no record of our reservation. Expedia fixed it quickly, but it's still disconcerting.
Robert
Overnattede 3 nætter i december 2023
Svar fra GM den 3. jan. 2024
Hi Robert, I'm sorry that it seems the reservation was messed up. We are actually labeled Longmont/Boulder as we are located next to 119 on the foothills of Boulder but there is a HIExpress labeled Firestone/Longmont that is actually Firestone. I'm not familiar with the Barn Park but you may have been at our location as we do have lots of grassy area behind our property. I can't thank you enough for the great review despite the mix up of our location due to our names. We appreciate you!
10/10 Fremragende
Verificeret rejsende
Rejste med familie
27. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place for families!
We stayed here for the second year in a row and had a fantastic time. Spacious rooms, comfortable beds, and a great pool/slide area. Great stay option for families.
Verificeret rejsende
Overnattede 3 nætter i december 2023
Svar fra GM den 6. feb. 2024
I am so happy that you returned to visit us with your family :) thank you for taking the time to leave us a wonderful review. I am glad you enjoyed the pool, rooms and comfy beds. Hope to see you again in the future.
10/10 Fremragende
Janet
20. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Janet
Overnattede 2 nætter i december 2023
Svar fra GM den 27. dec. 2023
Hi Janet. I'm glad that you enjoyed your stay and would like to thank you for taking the time to leave us an amazing review :)
10/10 Fremragende
Tamara
19. dec. 2023
Tamara
Overnattede 5 nætter i december 2023
Svar fra GM den 27. dec. 2023
Thank you so much for the wonderful review Tamara, we appreciate you and hope to see you again sometime.
2/10 Forfærdeligt
Mark
Rejste med familie, Rejste med partner
18. dec. 2023
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
All new staff was nice but way over worked. Breakfast worker was very nice and was trying very hard to make pancake machine work. Unfortunately she couldn’t. I think it needs to be replaced. Kid pool had no water which was probably a good thing because the pool had WAY too much chlorine in it. Couldn’t stay in pool very long it burned the eyes and lungs. Lots of people complained about it. I was told it’s handled by a computer and they couldn’t do anything about it even though they know it’s to much. Someone’s car got broken in to hotel staff said they don’t have parking lot cameras. Side doors that are supposed to locked were still unlocked at 11:30 pm.
I think the only good thing about this hotel was the staff. They try and help and they understand but there’s nothing they can do.
I know we won’t be staying here again. Hopefully it didn’t ruin it for us staying at any holiday inn in the future.
Mark
Overnattede 3 nætter i december 2023
Svar fra GM den 27. dec. 2023
Hello Mark, I'm sorry to hear that your stay was less than satisfactory. I did hear about the issue that happened with the car. We have never had that happen before in the 15 years that I have worked here. It was unfortunate. The best we could do was to report that to the police. As for my staff, we definitely have plenty of staff and I allowed them to make their schedule for the holidays. There were some who did doubles, turnarounds or split shifts but purely by choice. I would never force anyone to work long hours. Sometimes it can be more than what we expect it to be. I speak from experience as I too used to work the front desk within those past 15 years. Our pool is not chemically fed by machines but we do test it everyday several times per day. If something is ever off we are able to take a sample to the pool store down the street and there is definitely something that can be done to correct it, if off. It's possible you were speaking with someone who is new. Anyhow, I'm sorry we failed you, but you are correct not all Expresses are operated the same and although you won't return here don't let us dropping the ball affect your outlook on other IHG properties :(
8/10 Udmærket
Richard
28. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Breakfast was great. Room heater was too loud each time heat came on.
Richard
Overnattede 5 nætter i november 2023
Svar fra GM den 29. nov. 2023
Hi Richard! I'm glad you enjoyed breakfast. I'm sorry the heat was loud, I will figure out the room number and have maintenance check it out. Hope to see you again sometime :)
10/10 Fremragende
Courtney
Rejste med familie
22. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Extremely clean and welcoming. We really enjoyed our experience!
Courtney
Overnattede 3 nætter i november 2023
Svar fra GM den 27. nov. 2023
Thank you Courtney for your amazing feedback. We're so happy that you enjoyed your experience. Can't wait to see you again sometime in the future.
2/10 Forfærdeligt
Bilyon
Rejste med familie
12. nov. 2023
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nice area. Horrible hotel. They have older residents actually living at the same hotel which leaves an awful smell on the hallways. Even after switching rooms the tub had huge brown stain. Not recommended
Bilyon
Overnattede 2 nætter i november 2023
Svar fra GM den 15. nov. 2023
I'm sorry your stay was less than satisfactory Bilyon. We really can't discriminate other guest however our rooms should be guest ready and I'm sorry your room was not. We dropped the ball during your stay and I will be sure to check the issue out and get it corrected. Hopefully you give us another chance.
6/10 Okay
Kenneth
Forretningsrejsende
12. nov. 2023
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Hotel stay
Kenneth
Overnattede 1 nat i november 2023
Svar fra GM den 15. nov. 2023
Hi Kenneth, thank you for taking the time to leave us a review. If there is something more we could've done to make your stay here exceptional, please let us know :)
10/10 Fremragende
Jessica
10. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
great place to stay
good value, friendly staff, gym was nice. breakfast was good.
Jessica
Overnattede 1 nat i november 2023
Svar fra GM den 13. nov. 2023
Thank you for your amazing review Jessica! We appreciate you :)
10/10 Fremragende
Nicki
9. nov. 2023
Nicki
Overnattede 1 nat i november 2023
Svar fra GM den 29. nov. 2023
Hi Niki, thank you so much for taking the time to leave us a great rating :) we appreciate you!
2/10 Forfærdeligt
Michaela
Rejste med familie
23. okt. 2023
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I booked this hotel for the pool and I ended up along with multiple other guests super sick from the pool.
Michaela
Overnattede 2 nætter i oktober 2023
Svar fra GM den 26. okt. 2023
I'm sorry your stay was less than satisfactory. We do balance our pool several times a day and when we received a complaint we sent our maintenance in right away. Our PH was at 7.2 and we were slightly low on chlorine which made sense after a big wedding party had been in house. Our pool was foggy due to several guests swimming in clothing. I am truly sorry for that. We do our best to make sure that our pool area is appealing. I'm sorry we dropped the ball during yoyur stay.
2/10 Forfærdeligt
Michaela
21. okt. 2023
Michaela
Overnattede 1 nat i oktober 2023
Svar fra GM den 26. okt. 2023
Hello Michaela I'm sorry that you didn't enjoy your stay due to our pool area. We try our best to make sure that it is appealing to all our guests. We had a busy weekend which made our pool area not so appealing but our chemicals were okay. We are required to balance and document daily which we do. I'm sorry we dropped the ball during your stay with our pool area.
10/10 Fremragende
Phillip
Rejste med familie
21. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy Breezy...I put up my brother & sister for a night before we took off for Mesa Verde & the Solar Eclipse. Great breakfast - comfy beds...doesn't get much better
Phillip
Overnattede 1 nat i oktober 2023
Svar fra GM den 26. okt. 2023
Omgosh Phillip, you're the greatest! we can't thank you enough for your kind review!