Udendørsområde

Anmeldelser af Best Western Firestone Inn & Suites

2.5 out of 5
Best Western Firestone Inn & Suites
11228 Business Park Circle, Longmont, CO

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 377 af i alt 806 anmeldelser" "
Bedømmelse på 8 − Udmærket. 262 af i alt 806 anmeldelser" "
Bedømmelse på 6 − Okay. 101 af i alt 806 anmeldelser" "
Bedømmelse på 4 − Dårligt. 34 af i alt 806 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 32 af i alt 806 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Heidi

Overnattede 1 nat i september 2022
Svar fra Best Western Firestone den 13. okt. 2022
Heidi,Thank you for a great rating. We take pride in our service to our guest.

8/10 Udmærket

Marie N

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Manager den 23. maj 2024
Thank you for your feedback.

10/10 Fremragende

Daniel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice stay, clean rooms, great staff 👍
Overnattede 5 nætter i maj 2024
Svar fra Manager den 23. maj 2024
This is so great news. Thank you so much for taking the time to give us an update on your stay. It is greatly appreciated.

2/10 Forfærdeligt

Louis

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our Uber driver nailed it on the head. He said this hotel is a truck stop hotel. It’s outdated and when you plug in your phone charger the television would shutoff. The breakfast was terrible.
Overnattede 4 nætter i maj 2024
Svar fra Manager den 23. maj 2024
We apologize for any inconvenience this may have caused during your stay with us. Thank you for your feedback.

4/10 Dårligt

Janie, West Covina

Rejste med familie
States there are laundry facilities and vending machines. They were present however vending machines were not functiining. There was a washing and a dryer. However, each one took 8 quarters to operate. No place to get change. We were directed to the stores across the street for change. The bathroom was antiquated and needed an update. Did not look clean. The breakfast left a lot to be desired. Cold scrambled eggs, every day sausage was also cold. Just not a good breakfast. For the amount we paid for the rooms, the hotel needed work and cleaned.
Overnattede 4 nætter i maj 2024
Svar fra Manager den 23. maj 2024
Please accept my sincerest apology. I apologize that we did not meet your expectations, we will strive to do better. Thank you for your feedback.

8/10 Udmærket

Dennis

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Manager den 23. maj 2024
Thank you for your feedback.

8/10 Udmærket

Betty

Rejste med familie
It was just easy. Breakfast was great!
Overnattede 1 nat i maj 2024
Svar fra Manager den 23. maj 2024
I'm so happy to hear you enjoyed your stay. Thank you for your feedback.

10/10 Fremragende

Daniel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Breakfast is a joke, but most places that used to offer great breakfasts aren't pumping it out anymore.
Overnattede 1 nat i marts 2024
Svar fra Manager den 23. maj 2024
I apologize that we did not meet your expectations. Thank you for your feedback, it is greatly appreciated.

10/10 Fremragende

Camille

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great parking & clean outside as well as inside
Overnattede 1 nat i marts 2024
Svar fra Manager den 23. maj 2024
Thank you for your feedback, it is greatly appreciated.

6/10 Okay

Weilan

Synes godt om: Service og personale
The location is not bad for people who are traveling and their service is fair. But the smell of perfume was too strong for me and made me headache.
Overnattede 1 nat i marts 2024
Svar fra Manager den 23. maj 2024
I apologize for the inconvenience.

8/10 Udmærket

Wanda

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Woke up multiple times from noisy trucks
Overnattede 1 nat i marts 2024
Svar fra Manager den 23. maj 2024
I apologize for the inconvenience.

10/10 Fremragende

andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean an quiet
Overnattede 2 nætter i marts 2024
Svar fra Manager den 23. maj 2024
Thank you so much for your feedback, It is greatly appreciated.

10/10 Fremragende

Ann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super friendly
Overnattede 4 nætter i marts 2024
Svar fra Manager den 23. maj 2024
Thank you for your feedback. It is greatly appreciated.

10/10 Fremragende

Renee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 2 nætter i marts 2024

6/10 Okay

albert

Overnattede 1 nat i februar 2024

10/10 Fremragende

Jordy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Im enjoying my stay so far ! I will be back by or before 10 pm
Overnattede 1 nat i februar 2024
Svar fra Javier Cruz den 28. feb. 2024
Jordy, Thank you for your wonderful review. We look forward to welcoming you back.

6/10 Okay

Shana

Rejste med familie
Not as advertised
Took about 15 minutes to find any staff to check in at 7:30 at night. Staff was helpful and friendly once they returned. Generally clean and nicely modernized, but some gaps - ie. door frames in bathroom badly rusted and paint peeling. Most concerning, Advertised as pet friendly, but is completely anti-pet. Created some significant challenges, as we traveled with our dog!
Overnattede 1 nat i februar 2024
Svar fra Javier Cruz den 28. feb. 2024
Dear Shana, Thank you for sharing your feedback with us. We deeply apologize for the inconvenience you experienced during check-in and any subsequent challenges you faced during your stay.We appreciate your acknowledgment of our helpful and friendly staff, and we're glad they were able to assist you once they returned. Please know that we take cleanliness and maintenance seriously, and we apologize for any shortcomings you encountered in the condition of the bathroom door frames. We will address this promptly to ensure such issues are rectified.Regarding the pet policy, we regret any confusion or inconvenience caused. We strive to be accommodating to all guests, including those traveling with pets. Your feedback is valuable, and we will review our pet policy to ensure it aligns with our commitment to being genuinely pet-friendly.We hope that despite these challenges, you were able to enjoy your time with us. Your satisfaction is important to us, and we would welcome the opportunity to host you again and provide you with a more seamless experience.Thank you for choosing to stay with us, and we hope to have the chance to exceed your expectations in the future.

10/10 Fremragende

MaryBeth

Overnattede 2 nætter i januar 2024
Svar fra Javier Cruz den 28. feb. 2024
Mary Beth- Thank you for your rating. We hope to see you again soon.

8/10 Udmærket

Lori

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very friendly. Our maid kept it room perfect for us.
Overnattede 3 nætter i januar 2024
Svar fra Javier Cruz den 28. feb. 2024
Lori, Thanks for your feedback. I will be sure to share your feedback with our team. We hope to see you again soon.

10/10 Fremragende

Laura

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient
Overnattede 1 nat i december 2023
Svar fra Best Western Firestone Team den 10. dec. 2023
Dear Laura,Thank you so much for taking the time to share your fantastic 5/5 review! We are thrilled to hear that you had such a positive experience during your stay with us. Our team works hard to ensure that every guest feels welcomed and has a memorable stay, and we're delighted to see that our efforts resonated with you. It's always encouraging to receive such positive feedback, and we genuinely appreciate your kind words. We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share. We are always looking for ways to enhance our guests' experience. Once again, thank you for choosing to stay with us and for sharing your wonderful feedback. We look forward to serving you again soon!Best Regards,

10/10 Fremragende

Anthony

Overnattede 1 nat i december 2023
Svar fra Best Western Firestone Team den 10. dec. 2023
Dear Anthony,Thank you so much for taking the time to share your fantastic 10/10 review! We are thrilled to hear that you had such a positive experience during your stay with us. Our team works hard to ensure that every guest feels welcomed and has a memorable stay, and we're delighted to see that our efforts resonated with you. It's always encouraging to receive such positive feedback, and we genuinely appreciate your kind words. We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share. We are always looking for ways to enhance our guests' experience. Once again, thank you for choosing to stay with us and for sharing your wonderful feedback. We look forward to serving you again soon! Best Regards,

2/10 Forfærdeligt

Cesar

Synes ikke om: Rengøring, service og personale
Overnattede 2 nætter i november 2023
Svar fra General Manager den 29. nov. 2023
Dear Cesar,Thank you for taking the time to share your feedback about your recent stay with us. We genuinely value the opinions of our guests, and we're sorry to hear that your experience fell short of your expectations.We sincerely apologize for any inconvenience or dissatisfaction you may have encountered during your stay. Your concerns are important to us, and we would appreciate the opportunity to learn more about the specific issues you faced so that we can address them promptly and make improvements where needed.If you would be willing to provide more details or contact our management team directly, we would be grateful for the chance to better understand your experience and work towards a resolution.Again, we apologize for any shortcomings in our service, and we appreciate your feedback as it helps us strive for better guest experiences in the future.Thank you for bringing this to our attention.Sincerely,Best Western Firestone Team

10/10 Fremragende

Miguel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place! I liked it. Very close to my family's house.
Overnattede 5 nætter i november 2023
Svar fra General Manager den 29. nov. 2023
Dear Miguel,Thank you so much for taking the time to share your fantastic 5/5 review! We are thrilled to hear that you had such a positive experience during your stay with us.Our team works hard to ensure that every guest feels welcomed and has a memorable stay, and we're delighted to see that our efforts resonated with you. It's always encouraging to receive such positive feedback, and we genuinely appreciate your kind words.We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share. We are always looking for ways to enhance our guests' experience.Once again, thank you for choosing to stay with us and for sharing your wonderful feedback. We look forward to serving you again soon!Best Regards,Best Western Team

10/10 Fremragende

jeanie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Always Nice
Very comfortable. Friendly staff. Good and convenient breakfast.
Overnattede 1 nat i november 2023
Svar fra Front Desk Staff den 22. nov. 2023
Hello,Thank you for taking the time to rate our hotel! We are pleased that you had a good experience with us, and we look forward to hosting you again in the future.

4/10 Dårligt

Morgan

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There were bugs allllll over the bathroom and the couch. It was disgusting.
Overnattede 1 nat i november 2023
Svar fra Javier Cruz den 22. nov. 2023
Dear Morgan, Thank you for taking the time to share your recent experience with us. We appreciate your feedback as it allows us to continually improve our services. I want to personally address the concerns you raised about bugs in your room.Upon receiving your feedback, we took immediate action and conducted a thorough inspection of the room in question. Our dedicated housekeeping team, in collaboration with professional pest control services, has addressed and resolved the issue to ensure the comfort and satisfaction of our guests.Please accept our sincere apologies for any inconvenience this may have caused during your stay. We understand how important a clean and pest-free environment is to our guests, and a high standard in regard to cleanliness of our guest rooms with our already implemented measures to prevent such incidents from happening. Your satisfaction is our top priority, and we want to ensure that we take every step possible to address your concerns.Once again, thank you for bringing this matter to our attention. We value your feedback and hope to have the opportunity to welcome you back in the future, providing you with the exceptional experience you deserve.Kind Regards, Javier Cruz Regional Director Ledgestone Hospitality

10/10 Fremragende

Jonathan

Overnattede 1 nat i november 2023
Svar fra General Manager den 29. nov. 2023
Dear Jonathan,Thank you so much for taking the time to share your fantastic 5/5 review! We are thrilled to hear that you had such a positive experience during your stay with us.Our team works hard to ensure that every guest feels welcomed and has a memorable stay, and we're delighted to see that our efforts resonated with you. It's always encouraging to receive such positive feedback, and we genuinely appreciate your kind words.We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share. We are always looking for ways to enhance our guests' experience.Once again, thank you for choosing to stay with us and for sharing your wonderful feedback. We look forward to serving you again soon!Best Regards,Best Western Firestone Team

10/10 Fremragende

anne

Overnattede 2 nætter i oktober 2023
Svar fra Front Desk Staff den 29. okt. 2023
Hello,Thank you for taking the time to rate our hotel! We are pleased that you had a good experience with us, and we look forward to hosting you again in the future.

10/10 Fremragende

Melanie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We got in around 1:30 am and the attendant already had us checked in and ready to go.
Overnattede 1 nat i oktober 2023
Svar fra Front Desk Staff den 29. okt. 2023
Hello,Thank you for your comment and review of our hotel. We are glad that you were pleased with us and your experience here. We look forward to hosting you again in the future!

6/10 Okay

Kimberly

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel room was clean, but the toilet did not flush. I asked for it to be fixed on Thursday when I arrived. I went down and spoke to the front desk and they asked me if I tried to fix it and I told them no. I thought that was really strange that they would ask me to fix it to make a long story short, the toilet did not get fixed until Saturday. When the lady that cleaned our room came in and noticed that it was clogged. The next issue was there was no hot water for at least 10 hours. Seems like a Lotta plumbing issues for a three night four day stay.
Overnattede 3 nætter i oktober 2023
Svar fra General Manager den 22. okt. 2023
Hello,We do apologize that there were multiple issues during your stay. This is not a normal experience with us. We are working hard to make improvements here at the hotel and make the guest experience the best possible. We do hope that we can earn another opportunity to show you our improvements in the future.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
There wasn’t enough parking. The pillows were flat and uncomfortable. The bed was to hard for me. Was not comfortable to get good sleep on.
Overnattede 1 nat i oktober 2023
Svar fra Javier Cruz den 13. okt. 2023
I'm sorry to hear about your experience with parking, pillows, and the bed during your stay. We appreciate your feedback, and we take it seriously. Here are some steps we're taking to address these concerns:Your feedback is invaluable, and we will use it to make necessary improvements to ensure a more comfortable and enjoyable stay for our future guests. Thank you for sharing your thoughts with us, and we hope to have the opportunity to welcome you back in the future. If you have any more specific suggestions or questions, please feel free to reach out to us directly.

2/10 Forfærdeligt

Esteban

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Would never stay here ever
Overnattede 1 nat i september 2023
Svar fra Javier Cruz den 11. okt. 2023
Dear Esteban, Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for any inconvenience or discomfort you experienced during your visit. We take all guest feedback seriously and use it as an opportunity for improvement.Your comments are valuable to us, and we would appreciate the opportunity to learn more about your specific concerns so that we can address them effectively. Please feel free to contact our management team at the property to discuss your experience in more detail.Our goal is to provide exceptional service to all our guests, and your feedback helps us in achieving that. We would love to have another chance to welcome you back and demonstrate the improvements we've made based on your input.Once again, we apologize for any inconvenience you faced and thank you for bringing it to our attention. We hope to have the opportunity to change your perception of our property on a future visit.

8/10 Udmærket

Barbara

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale
the staff at this property were very nice and helpful. the only thing I did not like was the pool and hot tub. The hot tub was dangerously dirty with a thick rim of greasy sludge around the top, normally a sign chlorine and algecide are needed or the PH is far off base, needing an acid backwash. The pool had little piles of dust/dirt that moved with every step you took indicating an algecide had been applied but never vacuumed up. It needed extensive cleaning and visible signs of bacteria growth were all over especially the hot tub. The output valve on the pool was very weak. The pool pump and filter may have needed back washed. It was a beautiful pool and tub set up in a lovely pool room but it needs attention desperately. The bathroom near the pool room was locked day and night.
Overnattede 5 nætter i september 2023
Svar fra Javier Cruz den 11. okt. 2023
Barbara, Thank you for sharing your feedback about your recent stay at our property. We truly appreciate your comments and are glad to hear that you found our staff to be nice and helpful. However, we apologize for the issues you encountered with the pool and hot tub.Your observations regarding the hot tub and pool cleanliness are concerning, and we take them seriously. Maintaining a safe and clean environment for our guests is a top priority. We will investigate the issues you mentioned and take immediate action to address and rectify them. Your input will help us improve our facilities and provide a better experience for future guests.Regarding the locked bathroom near the pool room, we will review our policies and ensure that guests have convenient access to facilities when needed.We appreciate your valuable feedback, as it helps us identify areas for improvement. We hope you would consider giving us another opportunity to provide you with a more pleasant and satisfying stay in the future. If you have any further concerns or wish to discuss your experience in more detail, please don't hesitate to contact our management team at [contact information].Once again, thank you for your feedback, and we look forward to the possibility of hosting you again in the future.Sincerely,Javier Cruz Regional Director

10/10 Fremragende

William

Overnattede 1 nat i september 2023
Svar fra Javier Cruz den 11. okt. 2023
Thank you very much for the rating.

10/10 Fremragende

Amy

Overnattede 3 nætter i september 2023
Svar fra Javier Cruz den 11. okt. 2023
Thank you for the rating. We appreciate your feedback and hope to see you again soon.

10/10 Fremragende

Patrick

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Receptionist working the night shift was awesome!!
Overnattede 1 nat i september 2023
Svar fra Chris Weiss den 19. sep. 2023
Thank you for taking the time to tell us about your experience at the Best Western Firestone Inn & Suites. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our property meeting your expectations . I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at the Best Western Firestone Inn & Suite, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Udmærket

Bob

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk person was very nice. The staff was very helpful If you go to have breakfast make sure you go early because we got there about 20 min till they close up and the Eggs and sausage were simi warm. But they did have a waffle maker so something was hot. They didn’t rush us out though we left at 9:30 when their supposed to close at 9:00
Overnattede 2 nætter i september 2023
Svar fra Chris Weiss den 19. sep. 2023
Thank you for taking the time to tell us about your experience at the Best Western Firestone Inn & Suites. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our property meeting your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at the Best Western Firestone Inn & Suite, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Udmærket

shanee

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved this stay at this hotel and also the area as well
Overnattede 2 nætter i september 2023
Svar fra Chris Weiss den 19. sep. 2023
Thank you for taking the time to tell us about your experience at the Best Western Firestone Inn & Suites. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our property meeting your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at the Best Western Firestone Inn & Suite, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023
Svar fra General Manager den 28. aug. 2023
Hello,I want to thank you for taking the time to respond to the survey. We do greatly apologize that your experience with us was not up to your expectations. We are working hard to correct our issues and do hope that you will give us another chance in the future to deliver that excellent experience.

2/10 Forfærdeligt

Cami

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Clean
Overnattede 1 nat i august 2023
Svar fra Chris Wiess den 24. aug. 2023
Thank you for taking the time to tell us about your experience at the Best Western Firestone Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had a negative experience at our property. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at the Best Western Firestone Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable stay. Great shower. Breakfast provided was great with good selection. Could have more non caffeine hot drinks available.
Overnattede 6 nætter i august 2023
Svar fra Chris Wiess den 17. aug. 2023
Thank you for taking the time to tell us about your experience at the Best Western Firestone Inn & Suites. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our property meeting your expectation. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at the Best Western Firestone Inn & Suite, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Fremragende

Raul

Rejste med partner
Synes godt om: Faciliteter
Great location
Overnattede 2 nætter i august 2023
Svar fra Chris Wiess den 17. aug. 2023
Thank you for taking the time to tell us about your experience at the Best Western Firestone Inn & Suites. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our property meeting your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at the Best Western Firestone Inn & Suite, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Udmærket

Vikki

Overnattede 2 nætter i august 2023
Svar fra General Manager den 2. sep. 2023
Hello Vikki,Thank you for taking the time to take the customer satisfaction survey. While it looks like we were able to provide you a pleasant experience overall, we know that we can always do better. We are working hard to improve the guest experience here at the hotel, and do hope that you will give us another opportunity to deliver that excellent experience to you in the future.

10/10 Fremragende

Erika

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Quick trip to Denver
It's late when I arrived I was tired and those two front desk ladies where AMAZING!!! I can't remember their names. The room was very clean. The bed was super comfy. And breakfast was surprisingly good for your normal free breakfast.
Overnattede 1 nat i august 2023
Svar fra Chris Wiess den 14. aug. 2023
Thank you for taking the time to tell us about your experience at the Best Western Firestone Inn & Suites. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our property meeting your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at the Best Western Firestone Inn & Suite, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Fremragende

NORA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Restful Night
Check-in was fast and friendly our room was very comfortable and quite for a restful night. The hot tub was nice but the chlorine levels are to high makes your eyes burn if the jets are on we couldn't stay in it due to that. Might consider checking it Breakfast was very good bacon, eggs muffins and waffles and other items. In all we enjoyed our stay.
Overnattede 1 nat i juli 2023
Svar fra Chris Wiess den 14. aug. 2023
Thank you for taking the time to tell us about your experience at the Best Western Firestone Inn & Suites. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our property meeting your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at the Best Western Firestone Inn & Suite, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Udmærket

Cody

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Chris Wiess den 17. aug. 2023
Thank you for taking the time to tell us about your experience at the Best Western Firestone Inn & Suites. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our property meeting your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at the Best Western Firestone Inn & Suite, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Udmærket

Rachel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Chris Wiess den 17. aug. 2023
Thank you for taking the time to tell us about your experience at the Best Western Firestone Inn & Suites. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our property meeting your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at the Best Western Firestone Inn & Suite, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Dårligt

Adan

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The swimming poool made my kids stomach hurt it was nasty hot tub and swimming pool looked like haven't been cleaned in a long time nasty
Overnattede 2 nætter i juli 2023
Svar fra Chris Wiess den 28. jul. 2023
Thank you for taking the time to tell us about your experience at the Best Western Firestone Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had a negative experience at our property. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at the Best Western Firestone Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
It’s Ok
Key card to room didn’t work 3 times, and I was on the 3rd floor. Elevators to the different floor or loud and slow. Use the workout room, treadmill was very old, definitely needs to be upgraded.
Overnattede 1 nat i juli 2023
Svar fra Chris Wiess den 28. jul. 2023
Thank you for taking the time to tell us about your experience at the Best Western Firestone Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had a negative experience at our property. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at the Best Western Firestone Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Fremragende

Annie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Chris Wiess den 24. jul. 2023
Thank you for taking the time to tell us about your experience at the Best Western Firestone Inn & Suites. It is always a pleasure to receive positive feedback.I am particularly pleased that you Found our property fitting your needs. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at the Best Western Firestone Inn & Suite, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.